First off. Staff is super friendly and efficient. BUT understaffed. There is usually 3 people…read morethere at least. This time, there were 2 people working in the whole place. 9 people in vitals line and more already done with vitals waiting to be stuck. Utter ridiculousness. How can you staff 2 people?! Ridiculous!!! Some people depend on this money to make ends meet. ​

They have 5 stations and only 1 employee working 1 station every single time I come up here, and…read moremost of the time that employee isn't even at their station, so they have several people in line waiting to be helped. it takes way too long just to donate, slowest out of any establishment in Springfield.

Absolutely awful. Freezing out and they did not open at 7 am because of some kind of business. Well…read moreI'm sorry but your business needs to be done before or after your open. People depend on you to get warm and give blood and get in and out. NOT wait all day to get in way past the time it was supposed to open...bad business.

the staff ignores the patients as they stand around and gossip…read morevery unprofessional needless wait times

best center in Springfield and the manger was really good at her job, If you are a new donor I…read moreprefer you go to ked,

From the owner: At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized…read morecenter focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!

The staff is trying to improve Stephanie has definitely been great, been coming here for over 3…read moreyears and it's still a few minor things that could be improved with some of the old staff starting with the twins both are very rude and have no problem showing you how rude they can be.

These people don't care about their customers People playing…read moretheir music on their cell phones out loud employees do nothing I wonder how they stay in business

SYED M IMAM, DO He came in on my Dad's case the day before discharge we had long discussion with…read moremy concerns. He said no less than 5 times, it was because my Dad was 90. I was very concerned as my Dad was walking 4000 step or more every day and now had severe ankle pain which he called "gout", arthritis and just old. I had arranged for his previous schedule cervical MRI to be held at St Johns and asked for cardiac consult. He discharged him early next morning. Even discharge papers say "to home" which he could not go to. He went to skilled nursing home. This DR on the ortho floor does not deserve to be caring for patients, certainly not older patients that he clearly things age is reason to just dismiss all information about them. This was October 2025. My Dad is doing great no thanks to that incompetent Dr.

This review is from a visitors perspective only. A visitor that was here daily for over three…read moreweeks. A family member had had a bad seizure, so I came to town for moral support and to help supply all the happy and positive vibes! Our patient was on one of the older floors that had not been remodeled so the chairs were uncomfortable. Especially after hours and hours of sitting. BUT right down the hall was a new wing that was for ICU patients and their new lounge was super nice. Nice comfy chairs. Blankets. A kitchenette with a microwave and Ice machine. Very helpful. The cafeteria here had weird hours and only certain stations were available after 2 or 3. The salad bar was fine. They also had a monthly revolving menu, so you always knew what hot bar would be available. When it comes to hospitals if you can't respect the work the nursing staff and technicians do all day everyday, you need your head checked. We appreciated all the hard work and hard things they have to do for patients who are in pain. At Saint Johns they offer up a reward program so your able to recognize and nominate a team member. We made sure to let them know how appreciated they all were everyday but also nominated the best of the best.