I have been using OCI for a number of years for a number of procedures by several different…read morepractitioners: 1 hip arthroscopy, bilateral hip replacement, bilateral knee arthroscopies with meniscus resection. All of these procedures went very well. In addition I have had back, neck, and upper extremity evaluations and procedures that I was quite satisfied with. I appreciate the drop-in, acute care service they also provide and I have taken advantage of. Every practitioner has been pleasant and competent, able to explain and answer questions. The various staff have always been friendly and efficient. In my late 70's they have helped me be very active and mobile. Thank you!

Well let me start off saying if I could give them a ZERO star i would but it would not let me do…read morethat. OCI in Springfield, IL is the most unprofessional place I have ever been to! First off my son had to come there per his primary doctor referral in which he didn't want to go back there since he was treated so poorly by another doctor there at the facility in which he is not longer at OCI. But his primary doctor said give it a try so he did, at the beginning everything was good his doctor was nice explained everything to him regarding his results and the next steps which was surgery. The doctor said for him to bring in a family member to go over and ask any questions that were needed to make sure this surgery was the right choice being made. So this is where things took a turn, I went with my son to meet with DR. Graves, during our visit I had a list of questions to ask since my son is in his 20's he wasn't sure of everything to ask as this was a very serious spine surgery. Dr. Graves was very unprofessional was on his cell phone during our appointment and was in a rush to get us out of his office so not all questions were answered. So the next appointment was the Pre-Op appointment so I went with him to that one as well hoping maybe the rest of our questions will be answered. We were not even in the office for 5 minutes after waiting over an hour to be seen. Dr. Graves opens the room door as we are still talking walking out of the room while I'm still talking and says see you Friday for surgery. I told my son he shouldn't go through with this surgery, but he was in so much pain he couldn't wait. Friday comes we are in the pre- surgery room waiting everything was going as planned the nurses and hospital staff were very nice and helpful. Anesthesiologist comes in and answers any questions we have and was very nice. Then Dr. Graves nurse practitioner comes in to talk to us and we mentioned we had TWO questions before the surgery that were not answered by Dr. Graves since he was too busy on his phone and walking out of the room during our two office visits. So she says that she was going to get his chart and will bring Dr. Graves in as well. For one we did not need to see his scans again it was TWO questions to be answered. So with that being said she never returned, the hospital nurse came in saying that the surgery will be about 12pm before when it was scheduled for 10:00am-10:30am, okay fine understandable. Then they come back in another hour later saying their was an inpatient that got pushed ahead of my son. It is now after 11am and the nurse said that his surgery will not be for another 3 hours! So by that time we were getting a little upset, then Dr. Graves comes in the room to talk to us about an hour later. We said we had two questions that we had before the surgery, this doctor already cancelled the surgery before he even came in the room. He was very arrogant and wouldn't let us talk and gave us two options he would send us to another surgeon or cancel the surgery. Once he walked out of the hospital room he tried to tell the nurse that the patient cancelled the surgery, in which my mother heard this and made sure that was not the case and made sure it was noted that the SURGEON cancelled not the patient, we also made it clear with the Charge nurse so his insurance will not be billed for something that the doctor cancelled! This was all over because we had TWO questions to ask regarding the surgery and he didn't like that we were questioning him. Along with we called him out for being very unprofessional when we were their in his office that if he wasn't on his phone and would have answered our questions before it wouldn't be an issue. Dr. Graves said we were hesitant to do the surgery and then he said he was hesitant, if you are hesitant to do the surgery why even schedule it! The whole situation escalated and it was the worse experience and we have never been treated so disrespectful by a Doctor! We had spoken with an advocate their at the hospital and filed a complaint, as well as we spoke with the advocate at OCI. The advocate at OCI took this very lightly and by talking to her Dr. Graves will just get away with no consequences with him being very unprofessional as a doctor. Dr. Graves then had the nerve to LIE on my sons' chart saying he apologized profusely to us not once did he apologize! Saying the patient cancelled the surgery, when he was the one that cancelled the surgery. That we were irate in the hospital if we were so irate why was the hospital staff apologizing to us as they said they have never seen a DOCTOR cancel and treat a patient the DR. GRAVES DID! I DO NOT RECOMMEND EVER GOING TO OCI OR TO DR. GRAVES AS THE DOCTORS THEIR ARE THE MOST INCOMPETENT DOCTORS I HAVE EVER MET!

Dr. Brown treated me for a foot puncture wound. I was able to get a same-day appointment, and he…read morewas very knowledgeable and great to work with

They immediately wanted me to get an unnecessary X-ray, before being seen by the doctor, which I…read moredeclined. The doctor gave me an intramuscular shot of steroids instead of directly into my foot. He said there were "really no systemic effects", which is false. I'm guessing they don't do local steroid injections very often, so I would avoid this practice if that's what you need.

I am mind-blown at the similar experiences I've read on here! TERRIBLE!…read more We showed up early for our 3D sonogram and no one was there. We called twice with no answer before the owner finally pulled up, waiting about half an hour past our appointment. After only about 10 minutes of trying to get pictures (which she was very rough with me, shaking my tummy to try and "wake the baby") she said we needed to reschedule because she wasn't cooperating. A week later, we show up for the next appointment and finally got a few good ones. We then made another appointment with the photographer for our maternity pictures which was also part of the package we had paid for. On that day, the photographer was an hour and a half late, and got maybe 20 pictures, rushing us through the whole session. Come to find out, after months of no phone call about our pictures, I called them. The woman told me she was in a law suit with the photographer and was trying to get everyone's pictures back. WOW. THEY ARE CLOSED AND OUT OF BUSINESS WITH NO WAY TO CONTACT THEM. I'm hurt and furious that this precious time was ruined by a scammer. If anyone has any info, please contact me!!

Very disappointed in their lack of caring. I had a gender reveal appointment and had gotten a call…read moreto reschedule to a certain time the same day I booked due to being very booked up until summer, and two reminders via email one two days before and the day of a hour and half before. We drove a distance as for we weren't from the area to find no one there. The store next door informed us they were moving and they have stood people up often. Someone even went as far as driving from three hours away and got stood up. Go to call their number it was disconnected, and their Facebook website taken down. Had no warning that we couldn't be seen or not to come. I will never recommend anyone here if they reopen somewhere else. Very unprofessional.

Great caring staff created a great atmosphere and made the test easy/comfortable. I highly…read morerecommend this place for an MRI.

Staff- excellent. Location - beautiful. Initial process - painless. But once I walked out, the…read morefrustration began. No results given (I'm self paid)...had to call twice, email twice. Once received results, couldn't see them. Had to email and call again. Was told $300 over the phone, charged $450 when I got there. I paid it, and they said no more would be needed after that. Today, received a bill for $150 more! I now have a case number and wait to see what happens. It feels like once I left, the confusion and disregard started. If you are a self-pay patient like myself, find a different facility.

MRI's are just MRIs. But for those of us who are claustrophobic the care of the staff and…read moretechnician make all the difference. Well, I've found a place I town where I will always go when I need this procedure. They carefully talked me through the whole procedure beforehand, answered my questions and then made sure I was completely comfortable before doing the imaging process. During they were continuing asking how I was doing, and then it was over. I even got to chose the music of choice to help filter out the noise those machines make. TLC meets MRI. If needed I'll be back.

Dr. Jennifer Miller is as excellent as a veterinarian can be. Whether it's dogs or cats, our pets…read moreare very well taken care of by Dr. Miller and her staff, and our four legged babies absolutely love everyone on their staff.

From the owner: We offer superb pet care! Dr. Jennifer Miller offers the following services: vaccinations,…read morewellness checks, x-rays, surgery, blood work and lots of care for your fluffy children. We feel that our pets are a part of our families and deserve the love and care that any member of your family would get.

I arrived at 7:05 as a walk-in and was taken back for annual employee drug screen. MARGO was…read moreexceptionally kind, polite, professional, knowledgeable and fast. The whole process couldn't have gone any better, i was in and out in plenty of time for my shift. Easy self check-in stand, and the patient's first name and last initial was displayed on a TV screen indicating where he/she was in queue. The only negative I might say is limited hours of operation with a 1 hour closure for lunch which might be problematic for some.

The staff was quite friendly, helpful and professional. The wait was short and the blood draw was…read morewell done.