The staff here are super nice and so friendly. I wasn't big on getting this done but they made…read morethings relaxing. Very clean place and they offer snacks and drinks which is nice after you're done. Having the music to listen to was nice to keep your mind relaxed.

From the owner: Springfield MRI & Imaging Center is dedicated to providing a remarkable patient experience. Our…read moreimaging center offers patients comfort and convenience.

Well let me start off saying if I could give them a ZERO star i would but it would not let me do…read morethat. OCI in Springfield, IL is the most unprofessional place I have ever been to! First off my son had to come there per his primary doctor referral in which he didn't want to go back there since he was treated so poorly by another doctor there at the facility in which he is not longer at OCI. But his primary doctor said give it a try so he did, at the beginning everything was good his doctor was nice explained everything to him regarding his results and the next steps which was surgery. The doctor said for him to bring in a family member to go over and ask any questions that were needed to make sure this surgery was the right choice being made. So this is where things took a turn, I went with my son to meet with DR. Graves, during our visit I had a list of questions to ask since my son is in his 20's he wasn't sure of everything to ask as this was a very serious spine surgery. Dr. Graves was very unprofessional was on his cell phone during our appointment and was in a rush to get us out of his office so not all questions were answered. So the next appointment was the Pre-Op appointment so I went with him to that one as well hoping maybe the rest of our questions will be answered. We were not even in the office for 5 minutes after waiting over an hour to be seen. Dr. Graves opens the room door as we are still talking walking out of the room while I'm still talking and says see you Friday for surgery. I told my son he shouldn't go through with this surgery, but he was in so much pain he couldn't wait. Friday comes we are in the pre- surgery room waiting everything was going as planned the nurses and hospital staff were very nice and helpful. Anesthesiologist comes in and answers any questions we have and was very nice. Then Dr. Graves nurse practitioner comes in to talk to us and we mentioned we had TWO questions before the surgery that were not answered by Dr. Graves since he was too busy on his phone and walking out of the room during our two office visits. So she says that she was going to get his chart and will bring Dr. Graves in as well. For one we did not need to see his scans again it was TWO questions to be answered. So with that being said she never returned, the hospital nurse came in saying that the surgery will be about 12pm before when it was scheduled for 10:00am-10:30am, okay fine understandable. Then they come back in another hour later saying their was an inpatient that got pushed ahead of my son. It is now after 11am and the nurse said that his surgery will not be for another 3 hours! So by that time we were getting a little upset, then Dr. Graves comes in the room to talk to us about an hour later. We said we had two questions that we had before the surgery, this doctor already cancelled the surgery before he even came in the room. He was very arrogant and wouldn't let us talk and gave us two options he would send us to another surgeon or cancel the surgery. Once he walked out of the hospital room he tried to tell the nurse that the patient cancelled the surgery, in which my mother heard this and made sure that was not the case and made sure it was noted that the SURGEON cancelled not the patient, we also made it clear with the Charge nurse so his insurance will not be billed for something that the doctor cancelled! This was all over because we had TWO questions to ask regarding the surgery and he didn't like that we were questioning him. Along with we called him out for being very unprofessional when we were their in his office that if he wasn't on his phone and would have answered our questions before it wouldn't be an issue. Dr. Graves said we were hesitant to do the surgery and then he said he was hesitant, if you are hesitant to do the surgery why even schedule it! The whole situation escalated and it was the worse experience and we have never been treated so disrespectful by a Doctor! We had spoken with an advocate their at the hospital and filed a complaint, as well as we spoke with the advocate at OCI. The advocate at OCI took this very lightly and by talking to her Dr. Graves will just get away with no consequences with him being very unprofessional as a doctor. Dr. Graves then had the nerve to LIE on my sons' chart saying he apologized profusely to us not once did he apologize! Saying the patient cancelled the surgery, when he was the one that cancelled the surgery. That we were irate in the hospital if we were so irate why was the hospital staff apologizing to us as they said they have never seen a DOCTOR cancel and treat a patient the DR. GRAVES DID! I DO NOT RECOMMEND EVER GOING TO OCI OR TO DR. GRAVES AS THE DOCTORS THEIR ARE THE MOST INCOMPETENT DOCTORS I HAVE EVER MET!

This place amazed me today. I have never seen a medical clinic with such timing. I saw a nurse for…read moreintake questions. I saw an x-ray technician that took pictures of my hips. I saw a doctor that examined me. the main doctor then saw me, recommended bI lateral injections. the PA then came in and gave me the ultrasound guided injections. then the clerk came in to get information to refer me out for physical therapy. All of this happened in one hour. I highly recommend Dr. Gibson and all of his staff that assisted me today.

MRI's are just MRIs. But for those of us who are claustrophobic the care of the staff and…read moretechnician make all the difference. Well, I've found a place I town where I will always go when I need this procedure. They carefully talked me through the whole procedure beforehand, answered my questions and then made sure I was completely comfortable before doing the imaging process. During they were continuing asking how I was doing, and then it was over. I even got to chose the music of choice to help filter out the noise those machines make. TLC meets MRI. If needed I'll be back.

Great caring staff created a great atmosphere and made the test easy/comfortable. I highly…read morerecommend this place for an MRI.

Terrible service and lack of concern for patient care. Empathy should start at the front desk. My…read moreinsurance information was verified twice, yet they still entered it incorrectly and sent the preauthorization to the wrong insurance company. Because I needed care soon, I was left in a position where two representatives essentially told me my only options were to either go to the ER or pay $750 out of pocket -- even though the issue was caused by their own error. On top of that, the representatives were rude throughout the process.

Dr. Brown treated me for a foot puncture wound. I was able to get a same-day appointment, and he…read morewas very knowledgeable and great to work with

They immediately wanted me to get an unnecessary X-ray, before being seen by the doctor, which I…read moredeclined. The doctor gave me an intramuscular shot of steroids instead of directly into my foot. He said there were "really no systemic effects", which is false. I'm guessing they don't do local steroid injections very often, so I would avoid this practice if that's what you need.

Dr. Sean McCaffrey has helped to keep me safe, sane and healthy. 100% recommend. He goes over and…read morebeyond to keep you informed with the truth!

Great doc and great weight loss program. Doc specializes in GI so if you have digestion or stomach…read moreissues he's your man. Apts required so don't try and walk in, busy practice. Weight loss program focuses on real food, they don't try to Sell you any shakes or whatever.