Four Paws Salon & Retreat was wonderful. My puppy and I were treated great. They were very kind and…read morehelpful since this was my first time leaving my 5 month old puppy. Katie was my groomer and she did an awesome job with him. We will definitely be going back.

Four Paws Salon & Retreat has been so great to work with my two older Shi Tzu pups!…read more My boy has a severe fear of the buzzing trimmers and tries to bite at the source in his terrified state. My girl isn't afraid of anything, but has tons of energy and can be a hand full as she tries to wiggle out of any situation she doesn't like. The patience of the staff and owner to even go so far as trimming my nervous boy by hand with scissors in order to make my pups comfortable and they look adorable! I'm so grateful for having found such skilled, caring groomers! Thank you, Four Paws!

our pup feels safe and cared for at Country Paws. The staff is friendly and courteous. The facility…read moreis very clean. I would highly recommend Country Paws for your boarding needs.

Mary Ann is the greatest groomer ever! We have tried a couple of different groomers in Champaign…read morefor our MaltiPoo mix. No matter what, we always left unsatisfied, and he always looked like they hadn't done much of anything! So happy we found her, and we did not hesitate to schedule our next appointment. My puppy finally looks like he did when we first brought him home. She's sweet and caring too - I'm so happy we found her business!

Amazing work! My pups come back well groomed. Love this paw spa for my fur babies I highly…read morerecommend their services.

Christy is great to work with. Our dog Walter (Chabrador) is 85lbs of love and he smelled…read morewonderful when shampooed His fur was so soft and clean. Thanks Paw Spaw.

We have been coming to this place for many years with multiple dogs we have had and currently have,…read morerecently we have experienced as family a very traumatic incident. The way we were treated by receptionist ladies is simply not right, from asking for help and guidance we simply did not receive any good help at all. We had to switch on one our dogs to another clinic as we were turned down for service on Saturday when we called twice asking for help. They stayed numb and not helpful. As much money as we spent at that hospital I think we should be treated way more kind and better. Our whole family is traumatized by the experience and only time will let us heal from this. Very disappointed. The service quality in this country is not the same as used to be 20 years ago. People not as caring and kind as used to be. I feel so victimized and mistreated. Definitely will not receive an apology from stuff but I pray God other people will never go thru such horrible experience like we did. I requested transfer records for a dog they did not treated in emergency visit and they said they sent records but it was not completed, which is very unprofessional. Records should be given at any time requested. I recommend more compassion to this place. It got worse. I had to call back and request anxiety medicine for my dog after surgery they refused, I wanted to talk to the Dr they refused me in such service. I found later injury and bruises on his neck that was not there. They even did not charge me for the surgery which means they r covering up something they did to my dog that is not right. I am highly making the public aware of this place do not trust them so not bring your pets there because you won't get any good help, no answers, no personal treatment but you are just a number.

Star if possible. I have been a client for over 16yrs and Dr. Groesch was a wonderful vet who I saw…read moreas a friend. Dr. Groesch new my pups are my kids and how important they are to me and truly cared. However, he is no longer at Fairview Hospital for Animals. So do not expect the same level of compassion, bedside manner or communication you are used to. Sadly Dr. Mansur was given 1400 plus clients that he never had to work for and to him you and your loving fur baby are just a number.

The trainer is not professional. The trainer has no credential. The trainer uses shock to make…read moredogs behave. Finally, the trainer refuses to communicate. Sells the business as a veteran business. Well I am a veteran and this veteran trainer Is a fraud and shame to this country.

On January 14th I purchased several live fish from PetSmart in Forsyth, Illinois. One fish, a…read morerainbow shark died the day after he was introduced into my aquarium. Today is now January 27th my few remaining aquarium fish are all covered with what appears to be ich, and fin rot. I'm trying to treat it with medication but the medicine doesn't seem to be having any effect. As of right now have lost 7 neon tetras 1 rubber lip plecostomus, 1 buenos ares tertra, and three lamp eye tetras. Had not previously struggled wish disease at all and these were the only fish introduced within the last six months.

The customer service at this Petsmart Grooming location is disappointing. Today, my dog had an…read moreappointment to be groomed. When we arrived, they said they tried to call to shift my appointment time. Neither my husband nor I have a record of receiving a call or voicemail on our phones. I shifted my work meetings to accommodate the haircut and bath. They lost a customer today.