PetSmart

1.0 (6 reviews)

Pet Training, Pet Groomers, Pet Stores

Open • 9:00 am - 9:00 pm

Updated 2 weeks ago

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Private dog training

Bath and groom only

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PetSmart - Pet Training Near Me - Forsyth, Illinois

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Adopt Joy Event at PetSmart on September 26th

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Austin L.

3 months ago

I would definitely not recommend bringing your pet out here. My six-year-old black lab got brought out there today and she's probably one of the greatest dogs anyone ever mean and she's never been anybody if she scratches you it's on complete accident cause she just wants to shake your hand and on top of all this she doesn't even play by and if she does, she doesn't bite anywhere near as hard as a normal plate bite would be. So today I brought my dog out there to get a $70 package done just to get called and say we can't keep your dog out here no explanation why nothing. So I go out to pick her up in the first thing I'm greeted to is her standing up there by the counter waiting to be picked up smiling and happy. I didn't get told by the associate how my dog bit three people scratched people constantly and had three of her nails broken in a kennel because she couldn't stay locked up. Now this doesn't make sense to me, considering she's kennel trained sleeps in her kennel by herself at all times and never has bit anyone in her entire lifetime. So when I question it, I got told how I was wrong but yet I was refused to be shown any dog bites or scratches or the cage that was magically destroyed. And then I was told how I'll be paying an additional $10 every time. I take her out there now because she's such a problem. I would recommend not to bring your animals out here, especially if you have a bigger one because I really feel like the associates clearly do something to antagonize an animal to the point where they will do something completely out of character or they will just lie about it just to get more money out of you personally, I won't be taking my animals out there ever again because if you can't as much as take care of my pet I definitely don't want you taking care of somebody else's read more

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Aaron B.

8 months ago

On January 14th I purchased several live fish from PetSmart in Forsyth, Illinois. One fish, a rainbow shark died the day after he was introduced into my aquarium. Today is now January 27th my few remaining aquarium fish are all covered with what appears to be ich, and fin rot. I'm trying to treat it with medication but the medicine doesn't seem to be having any effect. As of right now have lost 7 neon tetras 1 rubber lip plecostomus, 1 buenos ares tertra, and three lamp eye tetras. Had not previously struggled wish disease at all and these were the only fish introduced within the last six months. read more

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Kelly S.

1 year ago

The customer service at this Petsmart Grooming location is disappointing. Today, my dog had an appointment to be groomed. When we arrived, they said they tried to call to shift my appointment time. Neither my husband nor I have a record of receiving a call or voicemail on our phones. I shifted my work meetings to accommodate the haircut and bath. They lost a customer today. read more

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Kaitlynn A.

1 year ago

I've driven there 5 times for my dog to get her nails trimmed and "they're too busy" AFTER the fact i call ahead and they say "yeah come on in" I even tried to schedule an appointment and they say "we don't do appointments for nail trims" Don't waste your gas or time with this careless place. Telling me you're busy while a worker is chowing on a cookie in the corner read more

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Brenda N.

2 years ago

We were quoted $48.00 over the phone but after my chihuahua was groomed, they charged me $53.00. They said there's a surcharge for bringing her in on a weekend. It was Friday. I told them they should have told us that in advance. I could have brought her any day of the week. It's not like she was going to the prom. read more

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Sean _.

7 years ago

All we did was ask to see a car FOR ADOPTION and as soon as I asked i got a bitchy attitude and was treated like shit by the emo guy. The point of the cats being there is to be adopted and excuse me for wanting to see it before I went though with the adoption. read more

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More info about PetSmart

1460 Koester Dr
Forsyth, IL 62535
Directions
(217) 876-1392
Call Now
Book a Room
Book Online
Visit Website
http://www.petsmart.com

From the Business

Specialties

Koester Rd puts Forsyth pet parents close to dog training built on positive reinforcement. Our Accredited Trainers run puppy and adult dog training classes with a structured approach, so each session builds on the one before. Group classes off E Hickory Point Rd give dogs practice responding to cues around everyday distractions, private classes suit dogs who do better with individual attention, and special savings packages line up multiple courses. Grooming carries equal weight. Our academy-trained Pet Stylists put over 800 hours of hands-on experience into baths, full grooms, and breed-specific haircuts, while specially formulated shampoos and conditioners soothe skin and coat and a de-shedding treatment tackles flying fur and matted coats alike. Families on Highland Dr can drop in for walk-in nail grind, teeth brushing, and ear cleaning, and as the seasons turn, so do our Seasonal Specials. Food, litter, treats and toys are part of the same stop, so nothing needs its own trip. Curbside pickup is here for online orders when your hands are full. Cats and kittens up for adoption are here with us through PetSmart Charities, hoping to go home with someone. Every dog and cat in your Forsyth household has a reason to visit.

History

Established in 1987.

We have more than 1,600 pet stores in the United States, Canada and Puerto Rico, over 200 in-store PetSmart's PetsHotels, dog and cat boarding facilities, and employ approximately 55,000 associates across our company. Through its in-store pet adoption partnership with PetSmart Charities, PetSmart has helped save the lives of more than 7 million pets since 1994. PetSmart Charities, Inc. and PetSmart Charities of Canada, Inc. ("PetSmart Charities") are independent, nonprofit organizations that save the lives of homeless pets and reduce shelter intake through spay/neuter efforts. In 2017, PetSmart launched its Buy a Bag, Give a Meal program. For every bag of cat or dog food purchased March 1 - Dec. 31, 2017, PetSmart donated a meal to pets in need and expects to donate more than 60 million meals.To view our site, services and privacy policy, visit us online.

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Bone A Fide Pet Grooming

(3 reviews)

I have nothing but great things to say about Bone A Fide! My dog seemed to feel right at home from…read morethe moment we walked in the door. I highly recommend Bone A Fide!

Rita, the licensed groomer that has owned Bone A Fide for the past year is awesome. She will work…read morewith you to get you exactly what you want for your pet. My dog, Sammy loves to go see Rita.

The Paw Spaw Dog Grooming

(5 reviews)

Amazing work! My pups come back well groomed. Love this paw spa for my fur babies I highly…read morerecommend their services.

Christy is great to work with. Our dog Walter (Chabrador) is 85lbs of love and he smelled…read morewonderful when shampooed His fur was so soft and clean. Thanks Paw Spaw.

Cats Only

(6 reviews)

Wonderful staff and great environment for my little guys. They trimmed their murder mittens today…read morewith kindness and efficiency. I'll be bringing their big brother Kevin next.

I had to leave our cat there for the day as I was bringing him in from out of town on my way to…read morework. The staff was very friendly and professional and provide the care he needed. Was able to pick him up at the end of the day and we received all test results within a couple of days. Would recommend to anyone.

Four Paws Salon & Retreat

(11 reviews)

Always friendly whenever I've brought in my pups! Greatly appreciate the convenience of their…read morewebsite.

We have never boarded our dogs before, but I had to do it this time on our visit to Clinton. This…read moreresort is awesome and the service was great at a good price. All the day campers we saw when picking our boarded dogs loved being there and could wait for their owners to leave them. Highly recommended.

Country Paws Boarding and Grooming

(6 reviews)

our pup feels safe and cared for at Country Paws. The staff is friendly and courteous. The facility…read moreis very clean. I would highly recommend Country Paws for your boarding needs.

Mary Ann is the greatest groomer ever! We have tried a couple of different groomers in Champaign…read morefor our MaltiPoo mix. No matter what, we always left unsatisfied, and he always looked like they hadn't done much of anything! So happy we found her, and we did not hesitate to schedule our next appointment. My puppy finally looks like he did when we first brought him home. She's sweet and caring too - I'm so happy we found her business!

RUFF Salon

(2 reviews)

Becky came to my home in her bus to groom my pup, Skye. She did an awesome job and it was so…read moreconvenient, Skye gets car sick so this was a great answer for my grooming needs. I highly recommend R.U.F.F.

Becky is great! She runs the salon out of the basement of her home, and offers better services than…read morepet store grooming salons at comparable prices. I take my 10 pound yorkie to RUFF every 5-6 weeks. Becky gives him a bath and a full groom (including nails) in one hour. My dog never has to wait for hours in a cage. As long as I live in this area, I will be taking my dog to Becky - I highly recommend her services!

Poochi's Pet Grooming

(1 review)

Caring people who treat your fur baby like you would want them treated. Highly recommendread more

From the owner: If Your Pet Is Not Becoming To You, It Should Be Coming To Us!…read more Poochi's Pet Grooming is a pet groomer in the Decatur, Illinois area. They are an all breed custom groomer. We are your one stop shop for grooming needs, and offer you the best customer & pet service in town. The services we provide:* Grooming* Nail trimmings* Flea Dips * any other grooming needs your pet hasTailwagging Fun for your pets!We also have a unique pet boutique with many accessories for your pets needs. We accept master card, visa, and discover as well as cash and checks.Give Jamie McMillen a call today to schedule your appointment.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Dusty M.

9 years ago

Poorly trained staff, management staff that doesn't care. Shouldn't be allowed to sell animals of any type! Selling sick animals, your employees need extended training for the care of these creatures! read more

PetSmart - pet_training - Updated September 2026

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Spa for Paws

3.0

(2 reviews)

STAY AWAY FROM HERE!…read more They quicked one of my dog's nails and obviously weren't gentle with her in general, because she was SO UPSET when I picked her up! She's never been like that after leaving a groomer before! No wonder they don't have a video link where you can watch your furbaby being groomed! It absolutely reeks in there! It's a combination of cigarette smoke, dog poo, and nasty-smelling air freshener than in no way succeeds, at covering up the other two! My sweet little purse-dog of a maltese was clean and fresh when I took her in for her hair and nails to be cut. She smelled so bad after leaving there that I had to bathe her in my sink as soon as we got home!

Amazing went really good. Today was Roxy's first time at the groomers and Julia and her staff did…read morean awesome job. Roxy is a 3lb ball of energy and I was afraid I was going to get the dreaded call of, you gonna have to come get we can't get anything done. Nope they got her done and she is beautiful. Thanks

Bones-n-Combs Dog Grooming

3.0

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Stopped in to check the place out and asked about nail trimming for our two boxers and our new 9…read moreweeks old beagle puppy. There was a small black poodle in a crate that was whimpering. The owner shouted at the dog to shut up and the kicked the cage. I was shocked and told my wife we are leaving and I told the owner she should be ashamed of herself and I would never let her touch my pets I went outside and was taking a picture of her store front when She chased me io my car and shouted at my wife that if I posted a review on Facebook she would sue us. Treated us and tried to intimidate us. It scares me that if she would treat a small.dog in a crate this way. I wonder what she does when no one is watching

We are new to the area and I take both my pets ( a shepherd and a Maltese) to Gia. I like the fact…read morethat she allows animals that behave to roam the common area - where you can always see them. Animals that don't behave will be put up until they decide to behave. It's a pity that someone posting before did not see the whole picture. And, they come home smelling great and looking fabulous.

Northgate Pet Clinic

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(18 reviews)

They are not my favorite. Great vets they are amazing. It's the people that don't see us. I'd never…read moreput a bad review to anything. I will for them. I had 5 stars for them before , not anymore. Go somewhere else. They are pricey anyway

We take our dachshund to Northgate--Dr. Juhl is our vet. She is kind and knowledgeable. Our baby…read morehates going there and pooped on the floor, but she hates going outside our home so this is nothing different. We recently took her for licking her vulva and scooting, and for a nail trim. She was prescribed antibiotics and is doing well. Kudos to the techs who held her and trimmed her nails as she struggled. Dachshunds are difficult. We love her anyway!

Cha-Dai Pet Motel

5.0

(2 reviews)

I needed a place to board my dog and one of my cats in April. The cat needed to take medication…read moretwice daily. I found cha-dai in an online search and I'm ecstatic that I did. They treated my animals awesomely. Not only that but this week I needed a referral as I need to board my dog out of town. Cha dai sent the boarders an email for me about the temperament of my dog. I wouldn't have had time for the "play date" that the new place wanted. Thank you guys for everything and I will be seeing you in December if not sooner. Class act.

I use this service a couple times a year. It's now called wild woof inn. They love my dog Lilly…read morelike she's one of their own. I recommend this place no ? Asked.

Four Paws Salon & Retreat

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Always friendly whenever I've brought in my pups! Greatly appreciate the convenience of their…read morewebsite.

Caspers Dog Poo Patrol

3.7

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Please beware of this business. At one time we had great service and experience with this provider…read more However, the owner retired and passed the business down to his daughter. We utilized her for over a year and a half always paying promptly every month. Typically, receiving excuses as to why she didn't come on their scheduled days, rain etc... Be careful, if you question her at ALL she will respond in a very rude manner. Not to mention if you do not pay in advance she will send you notifications via her VENMO account. Oh, and if you pay her on time she may decide to cancel your service right after receiving your payment. And you will be told you will not receive your money back for another 30 days. What type of business does this?? It has now become a very shady business, so very sad as her father had a wonderful work ethic and reputation, sad to say, her not so much. She makes up her rules as she goes. Would not recommend them at ALL anymore!

Very nice people who responded promptly and politely to my fairly unorganized request. They did a…read morefabulous job and allowed me to leave payment for them when I wasn't going to be home. Will definitely use again!

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