Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

Bella looked great and was loved :) they did a wonderful job. She was shedding horribly and it was…read morevery frustrating trying to manage on my own. Finally I was desperate and found Angel Paws and they were very kind and took her in last minute. Bella looks all fancy now :)

Selena the head groomer is very friendly and treated my son Symba as if he was ger own. Selena did…read morea great job on his face which is super hard to get him to stay still when cutting. I am very pleased with ththe service and they have a wonderful family owned business.

Selina is a talented, lovely, and incredibly patient groomer just ask Malley our Schnoodle that…read moreneeded every oz of her kindness over the years. We highly recommend her and her husband's beautiful new location.

Wish I could give more than a five star rating. Heather is an amazing and caring person. She does…read morean excellent job and she loves dogs. From baths to nail clipping, she does it right the first time. Even her clients(dogs) love her. When U leave your pet with her, they are in good hands, they will be very well groomed and smelling fantastic. Rory, loves going to see her. And so do I.

Great experience! I sent a text and Heather got back to me within minutes. I was able to make an…read moreappointment for Jasper the next evening. Jasper looked great and I will definitely return.

I just returned from my visit, so the fact that I am writing this review minutes after my visit…read moreshould show how absolutely ANGRY I am for going to Beaumont. Brought my 6-yr old german shepherd in for an annual exam and a Bordetella vaccination. Brian Zulauf began by feeling around her body. He attempted to manipulate her leg and she went crazy. Clearly alot of pain. That is where the exam ended. He charged me for a "comprehensive physical". When I questioned the charge with the assistant, he had the audacity to say that he performed the exam. Wait..then he comes back into the room, takes out his stethoscope to listen to her heart to act like he was doing something. I am sitting right there watching everything!! This is me: So, you are telling me that you performed a comprehensive exam a minute ago and I missed it?" Zulauf: Yes. I could not hide my complete disgust. $69 for him to look me in my face and lie. Did I mention that he tried to give the Bordetella by mouth and half of it sprayed on me? His response..."its ok, she got enough." $40 for that. Man.. I have never been so angry and disgusted and hurt. I don't care if they are offering free services, I WILL NEVER RETURN. I am a professional and expect the same from the businesses I choose. I say... do what you want, but please know that this review is 110% accurate.

We have been using Beaumont for over 20yrs and they will always be our first go to for all of our…read morepets needs. The staff and quality of care are some of the best in the field personally.

I wanted to replace my vet clinic because it was sold to some large corporation. Good Friends was…read moreone of the places I called. I wound up making an appointment. They required a $30 deposit. I asked if the deposit was refundable. The person I was speaking with said that appointment could be cancelled and deposit refunded 24 hours prior to appointment. Since the appointment was 2 pm Monday, I asked if they were open on Saturday. The person I was speaking with said they are. That meant I could cancel 48 hours in advance by calling as late as 2 pm Saturday. A couple hours later, I learned that Good Friends is also corporate owned. I called at 2:14 pm Friday 10/11/24 to cancel, just a couple hours after I made the appointment. Another person answered the phone, and she refused to refund the deposit. After calling my bank to dispute the charge, I called back to give them another chance. Lydia answered and initially refused to give her name. Eventually she gave me her name and revealed that Good Friends is part of Heartland Veterinary Partners. I called Heartland Veterinary Partners and was unable to secure a refund. So now I have to file BBB complaint, AG complaint, and potentially a small claims action. DO NOT PATRONIZE THIS BUSINESS.

The staff were super kind and thorough with their exams!! They were able to examine and treat my…read morecat quickly and the prices were very fair (especially with the shelter discount!) I will be coming here again :)

Have been a big fan of the shop for the past ten years, always extremely satisfied with the…read moretreatment towards my pets and myself. I would highly recommend this place for quality of work and reasonable cost.

I had a 10:00 a.m. appt. and got there on time. I waited 30 minutes and no one ever showed up to…read moreopen the shop. No phone call either. Meanwhile, my poor dog is getting more and more anxious about what is going on. I've heard this same story from others. Won't be trying this place again. Evidently his time is much more important than mine.

Dr Brian Zulauf was so kind to our dog. Our dog is a bit whiny, but he was back to being best…read morefriends right after his shot. This was a very good experience, we will definitely be back! The technicians and front desk people were so calm, this was a good experience all around.

Act like they're afraid of my pet even though she was drugged. She did growl but the vet never…read morecalled a tech in to assist holding her. In all my years of taking pets to vets I've never had the vet examine my pet without an asst or tech....thus her "checkup" was quick and scant. I took her back for anal gland issue and she's been worse than before we went. I liked the fact it was closer to where I lived but I won't compromise my cat's health just for a shorter ride to get there. I will add the receptionists were very nice and helpful though.

Love this special grooming place! Did a beautiful job on my baby Shih Tzu ! Everybody was great !…read moreI will use Liz's little red dog house always

Experienced friendly owner operator. Great with animals…read more Reasonable price for trim and bath. Highly recommend!