Best office I have ever been to! They have always been fair and I have always felt they take…read moreincredible care of me and my family. I would have no reservations about sending any of my friends or family to see Dr. Tim. Keep up the great work!!!!

Painfree (YES! Pain free!) and competent dentistry...and what a nice staff! Highly recommend!read more

Highly recommend this practice! New to the area was able to get an appointment immediately, and…read morehave continued to have no issues scheduling appointments when needed. Staff is extremely friendly, approachable and competent. I've had various services including routine cleanings and Invisalign. Nothing but positive experiences, highly recommend and will definitely be a long term customer!

From the owner: Located in Springfield, IL, Dental Care at Prairie Crossing is a member of the Orahh Care Dental…read moreCommunity. A community united in delivering comprehensive lifetime oral care. Dental Care at Prairie Crossing offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

Dr. Trisha Fluckiger is a wonderful dentist. Very gentle. Gives great explanations. I highly…read morerecommend her. My husband and I both switched to her. Her office is lovely and the big windows are very soothing from the chair.

Dr Fluckinger is absolutely the BEST dentist! she is patient, kind and very knowledgeable. she gave…read moreme a brand new smile and I would recommend this office to everyone!

Yelp came through again!!!…read more Things don't always go as planned while in vacation. Last night while in Lexington, Kentucky at 11:30 pm my boyfriend's crown popped out. I yelped "emergency dental" and saw the post from a patient who had an emergency and was also on vacation. So, while on the road heading to Springfield, at 7:40 this morning we called Dr. Capati's after hours number and told him what happened. He said to call his staff at 8:00 and we did; they were able to squeeze in Stephen at 2:50 pm. The staff texted him a link for dental information (ie name, address, issues, etc) and by the time we arrived, everything was taken care of. He was done within 45 minutes and he said the tooth feels great. He's extremely happy and gives high praise to the staff and doctor.

Be careful if you are a new patient! They do not do annual cleaning for the patient, instead they…read moredo first time visit cleaning which your insurance usually will not cover it 100%. I have made the call to do annual cleaning but it ended up be another "advanced" cleaning, named as: first time visit cleaning. This cleaning might be needed if you have not do your dental appt for more than 5-10 years, but for most ppl with insurance covered, we do cleaning annually, this advanced check make no sense, especially the dental trying to play the game to not mentioning specifically that they are doing a cleaning that will not be covered by insurance completely. So remember to ask clearly before they give you anything to sign!

Been waiting for treatment for months due to dentists quitting constantly. Today was told I need…read moreto see a specialist that will cost thousands of dollars. Last visit I waited over two hours and dentist was not available. Now they cannot do a root canal because the one dentist who can do is booked solid the month of june and is leaving on jun 30. I am paying $85 dollars amount for their insurance. I have paid thousands in treatment and my mouth is not better. Do yourself a favor and to somewhere the dentists are not all quitting and the treatment plan does not drain your wallet.

I initially had a great experience with Dr. Crawford a few years back. Unfortunately, he left a…read morecouple of years ago and since then I have had at least 3 dentists - sometimes not knowing which dentist was going to treat me until I showed up. There was zero communication about the second dentist that resigned until the day I showed up for a crown - but due to convenience I continued being seen at the office until the work was finished. I went in for a cleaning most recently and not only was the dentist different than who I had an appointment with, but so was the hygienist who I specifically asked for. As someone with a lot of anxiety around dental care and weak teeth requiring fillings and crowns - the last couple of years have been a horrible experience. The final straw was offshoring the customer service. I can appreciate cost efficiency, but some things are just not meant to be outsourced. I wouldn't recommend a franchise dental office, and will not be returning to Schon. There is a reason there is so much turnover with their dentists.

2 stars because at least the doctor seemed nice? This is essentially just a poorer version of Aspen…read moreDental with a lot of fear mongering and lazy sales tactics. The hygienist gave the least meticulous cleaning I've ever received, and the whole pre-cleaning process (with extensive, unnecessary imaging) took longer than the cleaning itself. I have NO idea who is providing their positive reviews, but there's no way they're legitimate. Coming from someone who worked in dentistry for years, try to find a private practice instead.

I typically don't take to public reviews, but I want other people to be very aware of the negative…read morepractices that take place at this dentist office! The office management staff seem to be very cliquey and give you the impression that they are doing you a favor to be there. I get that Ins can be tricky, but with their staff working in it every day one would hope that they would help you through with 100% transparency! NOT the case!