Terrible customer service! The lady Lexi at the front desk had terrible energy and didn't even thank me for the tip . The food was good though I can say. The store was also pretty clean . But the employees were gossiping the whole time like children so I will probably never be back at this location. read more

I wasted $32 on a pizza, it is absolutely horrible! Save yourself and buy from another place

Ordered delivery on 9/18 that included a soda. Received the order minus the soda. Not a big deal, or atleast I thought. I called in to let them know they forgot the soda and I would like the soda that I paid for. Instead of just sending out a new soda multiple people told me " my driver said he gave it to you". Well, I wouldn't have called if I received the soda. After speaking to a manager I was rudely told " I guess we will send another one. Then hung up on me. I did ultimately get the soda and the driver apologized which I did appreciate. But no reason to be so rude over a $3 soda. The manager should be ashamed. read more

normally the pizza from this location is good. But today it had significantly less cheese!! I had 6-8 pieces with no cheese! when I called to inquire so was told they arent using the scales anymore so it's however much the guys put on!! Need the scales back! read more

Ordered the house 1/2 salad on 3/24/24 via online with grilled chicken. Total was $7.65. Brought it home and there was all kinds of processed ham on the top. Looked at my receipt and it clearly said grilled chicken. So now I have to check what's inside while at the drive in window to make sure they fulfilled my order correctly? Okay, I can live with ham because I'm not going to drive back. Got further into the salad and there was a huge hunk of salad core that was probably 2" x 2" in it. Clearly no one was paying attention, OR they saw my area code was not local. I've ordered salads from this facility several times while visiting relatives and this is my first complaint. Do better you young kids. read more

Delivery driver that was working 11/11 around 5:30/6pm is a little boy. Not sure how he got his license as you have to be atleast 16 years old. Now this driver looked atleast 40 but based on his driving skills and obnoxious behavior I have to assume he is not only unlicensed but also a child. This is an issue that needs to be addressed as child labor laws are not a joking matter. Food was good though. read more

Food has always been good and the service has always been decent. The people that work there are nice. I've never had a problem.

I understand that it's one of the most popular pizza franchises in the Saint Louis area. There is better Saint Louis style pizza in my opinion. In addition, This particular store does not seem to pay attention when taking orders, or it could be when putting them together. I have yet to receive an order that was 100% correct. read more

Imos is great. They have a salad bar and I love their creamy Italian dressing. I had their spaghetti and meatballs. The spaghetti was a good sized portion and lots of sauce. Meatballs were harder than most restaurants and just not quite as good. It was accompanied by buttered bread. Good sized portions and flavorful. Good service. read more

Imo's Pizza - Spaghetti and meatballs. - Pizza Near Me - Troy, Missouri

It's over priced and over rated. I recommend driving to STL if you want real STL pizza. Hit up Serra's

Not sure if they are under new management but the last few orders have been missing items or have been severely cut down on portions. Sad. read more

Imo's Pizza - Ordered 8 wings. Got 8 pieces of popcorn chicken. - Pizza Near Me - Troy, Missouri

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We ordered a pizza for delivery and it took a hour to receive the order, the pizza was cold and had spotty toppings and tasted awful we also ordered a salad and received a box of lettuce and what looked like two hands full of cheese on top of it. Needless to say we WILL NOT be buying anything else from the Troy Mo. Imos . Poor quality and service. read more

Terrible sauce bad aftertaste - pizza undercooked- side salad dressing was a heap of lettuce in a busted styrofoam container and the forgot the dressing read more

Casey is God sent. Thursday lunch rush before New Year's was a bit chaotic she did everything in her power To be attentive to me when things weren't going so smooth. A great example of going above and beyond for customer service which seems to be harder to find these days. Thanks again Casey! read more

I've always ordered and picked up at the drive thru but decided to go in and sit down for a change. Staff were very friendly and ready to take my order. I ordered the lasagna. When I did the kind lady taking my order asked if I knew this would take 20 minutes. I assured her that I was aware. 20 minutes turned into 30, then 45, then after one hour I walked up to the counter to inquire about my order and reminded her I had been waiting an hour for a 20 minute dish. She was very kind and apologetic. She checked in the order and said it was half way through cooking. So now I'm wondering if they forgot to put it in since I actually got it about 15-20 minutes after inquiring. As always it was worth the wait and again she was so kind and apologetic. I think I'll stick to ordering online and picking up from now on but overall still recommend this location, if nothing else just because they are all so friendly. read more

Imo's Pizza - Soft drink - Pizza Near Me - Troy, Missouri

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My favorite! I love the garlic cheese bread, pizza, salad & wings! Everything is amazing

Have to order at the counter.. Had to ask for plates and silverware. Have to ask for napkins and to go box.. Person at cash register seems half asleep. But at least the foods good read more

I was not expecting or really even wanting great pizza. Went simple with an extra large cheese. It was THE WORST PIZZA I'VE EVER HAD!! Apparently I am supposed to know that they don't use mozzarella cheese, because when I called to complain the manager said "sorry but we are known for our provolone". Even though I'm at a hotel and told the order taker I wasn't from around here. $4 delivery totaling $28 for this cheese paste garbage. It isn't even real cheese! It smears like some horrible paste. Do NOT order from here. Ever. Ever. Ever. read more

Imo's Pizza - a slice of cheese pizza - Pizza Near Me - Troy, Missouri

ordered on app at 6 pm said one hour wait . was notified in app order ready at 7. got there at 7:05. waited five minutes for the kid to come out and tell me never got made. lots of goofing off in kitchen while I was there. I asked why does no one check that order is complete before notification. she said they have nothing to do with app so they don't interact. bad system. bad service. never again. read more

Imo's, as most people in St. Louis know, is a chain the originated in St. Louis and it serves St. Louis-style pizza. St. Louis-style pizza, as most people in St. Louis know, is about the thickness of a cracker and has some really buck-wild cheese they slap on top of it. St. Louis pizza, as most people in St. Louis DON'T know, serve a really funky pizza. Boy, I make that sound good, don't I? First thing's first, St. Louis pizza is good. Good. Done. Glad you're convinced. Second, Imo's, in my opinion, makes some of the best St. Louis pizza I've ever had. The sauce was crazy good and the cheese has a very distinct taste that you can only find in the St. Louis area - but, as a warning, it's somewhat of an acquired taste (it's called "provel" - provolone, swiss, and white cheddar). I got my third of the large pizza, which seems to be enough to feed about 3 adults, with pineapple and I think that really kicked it up a notch. I don't think St. Louis pizza is for everyone, but if you want a good exemplar, check out Imo's. read more

I have been going to Imos since 1990, my last 2 experiences at the troy mo location were bad. Pizza with not enough sauce, not enough cheese, barely any toppings. First visit 3/30/22 and then 5/21/22. I have never had bad pizza from Imos..EVER... until my last 2 visits. They remodeled the inside, I was told that new ownership decided to remove the salad bar also. Never thought i'd say it but Dominoes is better now. read more

This Imo's location is the very best I've ever experienced. Reason behind, to my knowledge it's the only Imo's that offers an amazing pizza, salad and soup buffet. Outstanding selection of goodies on the salad bar and they tend to change up the soup selection daily. They keep bringing out different pizza to choose from and the service is generally outstanding there as well. We love stopping by there as often as possible as I have to drive close to an hour each way but in my opinion, it's well worth it. I suggest you phone ahead to check on the days buffet hours. They also offer a discount for senior's. read more

Went to the buffet they have and was kind of disappointed it only includes pizza and salad. I usually go to the cecil whittikers pizza buffet and they have pizza, toasted ravs, salad, cookies, and a rotating weekly schedule of a different pasta, smoked meat, vegetable, and other fried sides. It blows imos buffet out of the water. Id give the place 5 stars if they included the same as cecils. And cecils charges the same price so that is my argument. This review was only for the buffet not the carry out or delivary. And its Imos so obviously the pizza is amazing. read more

Recently I went back to the Imo's in Troy and I was pleasantly surprised. The food was hot and just like I remember. The only conclusion I can reach is that it's worth it to go pick it up. read more

1. repeating address five times is a no no. 2. $4.00 dollers for delivery is much. No info on delivery charges that I can see on web site 3.it toke 5 time to get on web to sine in and still had to call in order, finally cancelled order. read more

They don't have many specials like imos closer to Ofallon. Pizza is always good but would like to see similar specials like two xl for price of one on Wednesday's etc read more

Pretty damn good, I stay in ST.Louis and the pizza was cooked better than most in stl, It was not dry or cold at all..I go to 3815 Vaile Ave, Florissant, MO 63034 because they actually use the cheese that made imo's Great. read more

We decided to have the meatball sub. Took forever, barely hot, and 2 meatballs on each 1/2 with barely any sauce. Not worth close to $10 even with a salad bar. Very disappointing. read more

I love Imo's salad and pizza, so yes I'm a fan. However, I don't think they give you enough dressing for your salad, so if you order for delivery keep that in mind or you will be eating dry salad. They will give you extra dressing for a charge, so it's best to order the extra in advance. read more

not custemer friendly and the pasta sauce tastes worst than it smells yuck. Its to expensive for poor quality product . Tried a 10 dollar burger and some pasta both not good .... read more

This location has gone downhill in the past year. Used to be a great place to take the family for a buffet, but we've tried twice in the past month, and after walking out before eating today, we won't be back. The workers are immature kids with no clear adult in charge. No one knew any answers as to why or WHEN the Sunday buffet times changed from stopping at 4:00 to stopping at 2:00... and we arrived at 2:10. Last month the "waitresses" and female supervisor were too busy gossiping to keep up with our drinks OR keep pizzas on the buffet. The owners never should have retired, or should have left it to someone who cares about Imo's reputation. read more

Absolutely heinous "pizza". Are you kidding me? The crust, or what seems more like a glorified saltine cracker, is about on par with the no-name $0.99 frozen pizzas you can find anywhere (and for 1/15 the price, by the way). The cheese? Oh, it's a topping, apparently, and counts towards your two when you buy the "special" two-topping pizza... so if you want 1/2 a pizza with two ACTUAL toppings, you'll have to pay more for the privilege of having the other half with cheese only. Ok... To sum it up: unbelievably overpriced, completely lacking in anything that can be called flavor, and texturally, a nightmare. This stuff flat out sucks. I'm a pizza snob, maybe, but I would stoop to microwave pizza (something I never eat) to eating this trash. What a waste of our time and money. read more