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    Imaging Specialists - Burbank

    2.2 (125 reviews)
    Closed 7:00 am - 11:00 pm
    Updated 2 months ago

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    My 78 year-old mother had an appointment scheduled here for an MRI and received multiple confirmation calls beforehand. On the day of the appointment, they even called again to verify details like metal items and confirm she was coming in. When we arrived and began filling out paperwork, we were suddenly told there was no authorization on file and that her appointment had to be rescheduled. My mother is in severe pain and it is very difficult for her to get around. Arranging transportation and bringing her in was not easy. The authorization should have been verified before confirming the appointment several times and asking an elderly patient to come in. This situation caused unnecessary stress and hardship for my mother. I hope the office reviews its scheduling and authorization process so other patients especially elderly patients in pain do not have to go through the same experience.

    Her hand

    Giving one star because there isn't an option for less. Setting up for MRI: Against my elderly mother's clear requests not to poke her arm, the unempathic technician poked her SEVEN times (arm and hand). This tech was not only unqualified in phlebotomy, but he was super rude. Elder abuse!! Stay away. Shame on you, Radnet!

    Cassandra Y.

    It is located next to CVS. Entrance at Parish Pl. The Service: Two staffs at the counter doing check-in. Now you may even fill out the check-in forms online in advance. Very convenient. They offer online appointment or walk-in. The Parking: Private parking lot and street parking (free).

    Checked in for my Brother who is disable and had the worst customer service.

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    Great service . Everyone here was kind and helpful . Thank you for a fast and reliable service . G-d bless .

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    Came here and the wait was so long. Both bathrooms were dirty and the people were nice . Parking is very small.

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    Nobody answers a phone. You can't get an appointment. The technicians are very nice but the front desk is a total nightmare.

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    2 years ago

    Sandy in medical records was extremely helpful, patient, knowledgeable, and officiant. Thank you again for all your help!

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    The young man who checked me in was very kind and helpful.

    Mentioned in 2 reviews

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    Glenoaks Imaging Professionals - Sarkis, Thank you

    Glenoaks Imaging Professionals

    4.4(116 reviews)
    2.0 mi

    This place was unprofessional and their wait times are brutal go somewhere else. Maryann isn't…read morecompassionate at all and treats everyone rudely.

    I do not have enough words to compliment this team. Marie, Mary Ann, Sarkis, Anthony....the entire…read moreteam are first-rate from absolute start to finish. The level of care, compassion and professionalism is not only top-notch it is consistent. I have not had an MRI and 2 CT scans at Glenoaks Imaging. I am very distraught that my surgeon harmed me and cut away part of my metatarsal (foot) bone. My surgeon does not want answers, because he knows he botched me. With the help of Glenoaks imaging (including their incredible radiologists that create exceptionally thorough reports), I am able to get real answers that my surgeon can't dispute. It's only with these scientific answers that I am able to forge a path forward to try to fix my foot (which I can't walk on now). The compassion and immense care and attention to detail this team provides people, who are often under duress with a medical condition of some kind, is not lost on those of us who are suffering. As a complete asisde, a word of advise: If you are EVER in a situation where you must undergo surgery, PLEASE get THREE opinions before you go under the knife. Had I done this, I would very likely not be in the position I am now with pain, suffering and disability. God bless the entire team at Glenoaks Imaging. Please keep up the kind and thoughtful work. Your efforts are not lost on us patients.

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    Glenoaks Imaging Professionals - Xray

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    Glenoaks Imaging Professionals - 1731 W. Glenoaks Blvd # 101

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    Providence Saint Joseph Breast Health Center - Providence Breast Health Center Team - Awesome group of ladies!

    Providence Saint Joseph Breast Health Center

    2.8(59 reviews)
    0.5 mi

    GREAT PLACE TO GET MAMMOS, BUT REALLY CHECK YOUR BILLS…read more===================================================== GOOD: I've been going there since 2009 for annual or sometimes semi-annual mammograms and all the technicians are great. I used to specifically request Amy Martin after asking for the best back in 2009, but they are all outstanding. Back in 2008 I had a mammogram at Verdugo Hills Hospital's Breast Center that was fine, but I thought I felt something about five months later. I went back in and sure enough they spotted something. It wasn't the same thing, but it was on the same side and it was a very fast growing tumor. I felt like they must have missed something since they didn't see it five months before, so I found a breast surgeon by Providence in Burbank and started going to the Breast Health Center after that. I would rate them five stars except for the billing practices of the radiology company listed below. BAD: Really stay on top of your bills for this facility. Golden State Imaging bills for the radiology portion and this company continually billed me twice for the exact same thing. My insurance denied the duplicate billing, but Golden State Imaging continued sending me bills for duplicate service. I ended up spending hours talking to the incompetent staff in their billing department as well as providing proof of payment multiple times. These shady people ended up sending me to collection. Finally after sending proof of payment to the collection company twice and talking to the manager of the Breast Health Center they finally reversed their duplicate billing. I am sure some people get totally exhausted from dealing with these shady companies and they just pay it, but I refused. I really feel sorry for anyone without insurance when they have to deal with a company like Golden State Imaging. Hopefully Providence St. Joseph will look into Golden State Imaging that is double billing and figure out what is going on before they start losing patients. TIPS: 1. If you have insurance that covers a service you are getting tell the people at check-in for the mammo or other service that want to to wait until your insurance company processes the Explanation of Benefits and then you will pay the remainder. The reason being is this is that it's really hard getting a refund if you overpay for something. They will usually go along with this. 2. Try to make an appointment three to six months in advance and ask for the earliest appointment of the day which is 8:00 a.m.. They are really busy and if you get in there for the first appointment slot you will spend less time there. They have a tendency to get backed up or they will fit in emergency appointments. If you get there early you can park on the street and not have to pay for their expensive parking garage too.

    I had an amazing experience at this center. It was extremely clean, the staff was so helpful and…read morevery kind. They play calming music while you're waiting to be seen which eased any/all nerves. I'll be scheduling my appointments here from here on out! Highly recommend. Would also like to point out my amazing ultrasound tech Esme, she was wonderful! I also accidentally arrived early to my appointment and was seen right away.

    Photos
    Providence Saint Joseph Breast Health Center - View from waiting room

    View from waiting room

    Providence Saint Joseph Breast Health Center
    Providence Saint Joseph Breast Health Center

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    Burbank Breast Care Center

    Burbank Breast Care Center

    3.2(187 reviews)
    0.6 mi

    I had an appointment in that facility for my yearly mammogram today, Saturday morning; I can't wait…read moreearlier and the receptionist was very accommodating and went to ask the x-ray tech if she can take me earlier: that's a good customer service for you! Thank

    I had been here before (something unrelated) So I was aware of how small the waiting area is (more…read morepatients than seats mostly) and how the front desk staff is. I am sure they have a lot going on charts, files, faxes etc but never once have I been able to speak with ANYONE when I call and leave a voicemail. The front desk isn't informative enough when you're signing in. Kinda just awkwardly waiting then they tell you to sit. The staff for the mammogram is awesome (a young lady with an accent). She was very kind. Very informative and asked for my consent. I also had to get an ultrasound and that went well too.. then was progressed to needing a biopsy. When coming in for the biopsy, ofc they talk about the procedures and after care ; they are they also are thorough and mention how they will literally leave a micro mass-marker / clip incase future tests have to be done. I would have preferred a FEMALE radiologist for comfort. Men don't know how terrible that mammogram machine is with all the pounds per pressure when it sandwiches my body part. Also , I don't feel like the action was truly behind him saying "this shouldn't hurt too much " .. kinda had the I can't relate feel to the bedside manner. I'd only go back because it's close

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    Burbank Breast Care Center
    Burbank Breast Care Center
    Burbank Breast Care Center

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    United Medical Imaging - Lobby is clean

    United Medical Imaging

    3.2(89 reviews)
    4.3 mi

    Honestly I have been here twice for MRI's and I never had any complaints!!! It's usually is not…read morethat busy but today was and it was still fast service!!! They take care of you while getting your MRI and throughout the process check to make sure you're ok and how much time left. They have brand new machines and the one I was in today was open MRI. Either one is fine with me though. But if you want a better experience and if your claustrophobic, I recommend coming here for that as well. They have a decent size lobby that you can wait in. Also, the check- in is fast, and I love how it's free parking in the lot they have. I will come here again if I need another MRI! Good location too! -Marshay D.

    I've had to visit United Medical Imaging twice in the span of a few months and had nothing but good…read moreexperiences. Once for an x-ray and the other for an MRI... FYI. X-rays are on walk-in basis only while MRIs require an appointment to be made. Both times, I did not have to wait too long. You check-in at the window, they ask you to have a seat, you fill out some paperwork, they copy your ID and insurance info. Then, you go into a separate waiting area inside a hallway past the initial waiting room before you are seen. The front office staff was always friendly the times I went. The imaging staff inside was very informative and also nice. I had never had an x-ray or MRI before so I appreciated the step by step explanations on both my visits. I was told what to expect, how long each scan would take and what to expect time-frame wise once the scans are done & results sent to my doctor. Free parking in their private lot... The only thing I would say that they need to improve on is that the facility/building is a little dated. It could definitely use a refresh, especially inside. The waiting rooms and restrooms, specifically. Also, there were a lot of discarded coffee and drink cups out front on the benches. It was first thing in the morning so who knows if that was left there overnight but it wasnt the best first impression.

    Photos
    United Medical Imaging - Parking

    Parking

    United Medical Imaging - Parking lot full busy day

    Parking lot full busy day

    United Medical Imaging - Burnt/melted bathroom stall in ladies room under vent. Doesn't seem onpar with a medical facility.

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    Burnt/melted bathroom stall in ladies room under vent. Doesn't seem onpar with a medical facility.

    Imaging Specialists - Burbank - radiologists - Updated May 2026

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