Dr. Christine Szeto has been my physician for the last 25 years. She is compassionate, kind, and…read moreeverything that a doctor should be. She truly cares about helping others, and is a very thorough and competent practitioner. I trust her wholeheartedly , and sincerely recommend her to anyone.

I absolutely LOVE Dr.Chern ! She has been my primary Dr for over 10 years and she truly cares about…read moreyour wellbeing! It's not easy to find a doctor now in days that actually listens to you and cares about what's going on . I highly recommend her if you are looking for a caring Dr with great bedside manners and a great staff too ! Hands down the best office and Dr ! She has seen me through all of life's stages and I trust her completely!

I want to say just how much I love Dr. Putta. She is the most caring doctor I have ever been to…read more She is thorough and really takes her time with every patient. Is the wait time in her office sometimes long? Yes. It is frustrating at times that you have to wait a while to be seen, but that said she is the only doctor I have ever been to that will squeeze me in when I am sick. Most of the time I go to the doctor when I am sick. She will fit me in within 24 hours. Always. Knowing that she does this for patients makes me understand why sometimes I will have to wait. I do not understand the reviews that say she doesn't get back to you. She gives every patient her personal cell phone number. Plus, if you leave a message on her office line she will return quickly. I have called many time and she has always called me back quickly. One time I was away visiting family over Christmas and got sick in another state. I went to an urgent care and got antibiotics, but they were not working. Dr. Putta didn't hesitate with calling me in the correct prescription when I called her. This is the kind of doctor you want.

dr. putta is the best. you get better. holistic approach common sense. we've been going to her…read morefor years

I searched for a while to find a good urgent care with decent reviews, and cleanness. Decided to do…read morea walk-in and go wit BUC, and I actually had a 10/10 experience. Everyone from the receptionist, to the nurse to the doctor took really good care of me. They were all very patient, and understanding (as a doctors office should be). I would recommend coming to this location if you're searching for an Urgent care. I was even able to do a same day ultrasound on a Saturday (I will say price was about $185). But in the end it was worth it, and I appreciate the help I got on Saturday morning!

**VETERANS BEWARE!** I used this urgent care for nearly 8 years because they were a VA Community…read moreCare provider and my go-to for urgent medical needs. Recently, their billing was moved to a third party, and I began having serious issues with how my VA-covered visit was billed. Despite the services being authorized through the VA, the balance was sent to collections, creating a major headache over a bill I should not have been responsible for. Based on my experience, I would not recommend this urgent care to other veterans or their biller's incompetence will put you in collections too.

It might be good for some people but for me, the place was very small and seemed like it was…read morecatered to older people. I had a feeling i would not like the sessions there, but I waited anyway and did my evaluation then 1 more session after that. My first appointment there it took over 45 min before i saw and talked to the therapist, and i did have an appointment made already. After asking a few questions and checking my range of motion, which took less than 10-15 mins top, she was done. I still went back for one session after that, and after doing a 45 min session, which 15 mins was done on the stationary bike, then the rest of the exercises on a bed, i knew i would not go back. The person assisting me with the exercises just told me what to do and left the room. They did not stay to watch and correct my posture. The person that did help me and the receptionist were great, but i just felt like i would not get better from my treatments there.

Date of visit: February 19, 2025…read more Experience: Brought my dad here for his first visit and was a bit nervous internally cause I usually do not bring my dad to these kind of things. But had to step up cause my mom was out of town and my brother was working. There was no handicapped parking right in front of the location considering this place deals with providing physical therapy. Fortunately, there was parking in front of the facility, so I was able to get my dad into his wheelchair and wheel him to the place. Dad's appointment was at 1:30PM, but we got there a couple of minutes earlier just in case. When we entered, we were greeted by Elisa (not sure if I got her name right lolz) and she assisted us right away while her coworker, Lucy (so bad with names rofl), was helping another customer. We had maybe about 8 or so forms to fill out since he was a new patient there, but Elisa gave us good instructions to follow for each form and we sat down in the corner of the lobby as she scanned my dad's ID and insurance cards. She even moved out one of the end chairs so I could roll dad into place next to me in his wheelchair. As we filled out the paperwork, I noticed people coming in and out of the facility that were greeted with a genuine hello and goodbye with a hint of conversation and compliments for each of the customers as they called them by name. It was fun to watch too after we turned in our competed paperwork. We probably were see a bit after 1:30pm since we had to finished paperwork and the PT wasn't ready to see us just yet. So Hanna (not sure of spelling) was the PT that saw my dad and we had his evaluation in her office. She was very knowledgeable and made the info she was giving my dad easy to consume that he opted into continuing with wanting physical therapy at this location. She checked his range of motion and even demonstrated some exercises he could do while laying down till he comes back to his first physical therapy session. After the assessment, we were told to go back into the lobby to schedule an appointment with the front desk and that a plan of action for his physical therapy will be ready for him when he comes back. Elisa wrote out my dad's next appointment on a card for him after he decided which dates he would want to do. Overall, I was getting a lot of good vibes from this place and it was great seeing the interactions they had with their customers. Really hoping that this will be beneficial for my dad in the long run!

Great staff and great doctor! I love going to his office for my yearly check ups! Thank you Dr. G!read more

Don't go here. I had my initial visit a month ago. I have chronic neck issues. Saw the nurse…read morepractitioner. Nice visit except for the large male student in the room. I'm good with teaching but it was creepy, ask him to leave. Told her what pain meds I am on. 2-3 weeks later, no referrals processed. Last week all of my referrals came at once (original ones were in counties I never heard of) started setting appointments. Last week I sent an email asking about my pain medication. No response. Thursday called Friday called. Now I'm out, and they want me to see specialist for pain medicine. Can't get an appointment for 6 weeks from now. Had to call a Teledoc to get an anti inflammatory. They do not care. It may depend on your insurance, but if you have good insurance coverage, maybe you'll get good care. Mine sucks... so do they.

Came here because I wasn't feeling well and got treated by the best staff! Office is very clean and…read morethe nurse practitioner was so knowledgeable! Highly recommend if you're in the area

Incompetent, ass-covering liars who are not on the ball. They never follow up. They claim to be…read morebusy but are terrible at scheduling. Unprofessional and stupid. No idea why they are "so busy" their service sucks. Patients should stay away from this place. Find better care. The staff at the front is the worst.

This is an update to my previous review and covers the 2 years since it was written…read more I have been coming to Lakeside-Regal for my physical therapy since I lost my ACL tendon in 2023, and I can't tell you how amazing they've been. They helped me through ACL reconstruction surgery and got me active again. I'm a very active person, especially for a senior (I play tennis, do karate, surf, and work out at the gym), so over the last 3 years, I've seen a lot of these wonderful people, off and on. I push myself too hard, and they help put me back together! Everyone I've worked with is very knowledgeable among the PT staff, and the front desk people are really organized. Molly is my #1 physical therapist, and she's terrific. She's supportive of my active lifestyle and always helps me understand how I can do what I want to do in the safest, healthiest way. She's like a top mechanic for my body -- she gets me back on the road! (I've also worked with Matthew, Thomas, and Arbi, and they're great too.) I'd like to shout out to the front desk staff, who are so organized and keep things running smoothly: Gen, Ivonne, and Chelsie -- thank you!

BEWARE bad billing/business practices…read more I specifically asked Lakeside before treatment whether they were in-network with my insurance plan, and the front desk told me yes. Based on that information, they collected the standard in-network co-pay at the time of my visit. Afterward, I received a bill for more than $300 and later collection notices because the visit was apparently processed as out-of-network. When I contacted the office, they did not take responsibility for the misinformation or make any meaningful effort to resolve the situation, despite the fact that their own staff charged me an in-network co-pay on the day of service. My insurance ultimately agreed to waive the charges as a courtesy, but the entire experience was stressful, time-consuming, and avoidable. Patients should be able to rely on the coverage information they are given before receiving treatment. The doctor was perfectly fine, which is why I'm giving 2 stars instead of 1, but based on the billing experience alone I would not return.

From reception to doctor and all team members in between, I cannot rave about my experience more…read more Staff genuinely cares about providing patients with a positive experience and making the care as stress-free as possible. I came in for a dog bite, and I pay out of pocket with no insurance. There was no guilting/trying to force my hand to get any prescriptions or shots that I didn't feel I needed. Only earnest input and guidance that I greatly appreciated. Vivian was my tech/nurse, and helped make things seamless while having a positive attitude and sparkling personality that helped make me feel at ease. I didn't catch the woman's name at the front desk, but she was amazing as well!! The doctor was efficient while also being patient with my questions, and was so nice the entire time. Would definitely go back here for care, and would recommend to anyone to do the same.

I've tried this place a handful of times and each time came with equally different/terrible…read moreresults. I was improperly diagnosed on two different occasions. I waited over an 90 min twice before, and 2 hours to be seen today. And when we were seen, they were in the room for a total of 90 seconds. It's so sad, because it's so close to my home.