They were assigned to me by my HMO, and their website says "Taking new patients." However, when I tried to schedule an appointment, the nearest time I was offered is 59 days from now. When I pointed out that this was a long wait for someone with issues he wants looked at, the person on the phone said they were "Focusing on their existing patients." So my question is: which one is it? Taking new patients (in a way that isn't a prohibitive delay) or not? I spoke to Aetna about how to get service, and the person on the phone said she was disappointed that so many providers were claiming to accept new patients but often not making many appointments available for new patients. Again, they were assigned me as a patient, but talk to me like I'm a second class citizen. read more

Very friendly people and nice atmosphere. They are all very friendly, nice, talkative, and make you feel comfortable.

I was a satisfied patient at this business. I say business because the staff is more concerned with collecting a no show fee, before the doctor would honor a FaceTime appointment to refill a much needed medication. In December of last year , I was unwell with a fever and needed to cancel. I did my due diligence by calling well within the timeframe for cancelling The answering service refused to take that message and when I called the day of said appointment , the office was closed For their 2 hour lunch break. I realize that the good doctor is merely an employee and puppet of the insurance company , and I guess he needed the no show fee more than me , the patient. It is a sobering fact that medical practices are nothing more than businesses for profit I guess the Hippocratic oath and do no harm philosophy is surely a thing of the past. Signed Former patient read more

I moved back to my hometown after going to college. I was excited to start a new chapter with Dr. Varu. Understandably, it was hard to get an appointment during the pandemic. It discouraged me from getting more care from him. However, we have done physicals and some check ins as well as vaccines together. However, I always felt like getting medications or appointments continued to be hard. This year I have gone for my physical, blood tests, and referrals. I NEVER received a call or message about my concerning results. I have been so busy to be more persistent with their lack of attention. I thought my final straw with this office was last week when I was trying to get a medication to continue a treatment plan I have had for years prior to seeing him (since high school). A month before, I was told the delay was due to someone in the office not getting back to CVS. They said they would fax or call CVS. CVS would call them and they would ignore them and also ignore me. I have literally had the front desk tell me they would wait for me to call back after speaking with CVS or that they'd call me back before EOD and then they put the closed for the day auto response before closing time. Luckily, my old doctor was able to renew the prescription temporarily. Last week, I finally needed the refill and also had the time to be persistent with the office. They finally send me into the same wild goose chase, but then the receptionist finally admitted that they never did anything to help me get the prescription and that Dr. Varu actually denies me having any condition and that he has no record of it. I also distinctly remember paying my old doctors to send records to his office and I signed papers. If he for some reason did not receive the records, there is still no excuse for negligence because there are blood tests and visit reasons to back things up. I have never given a doctor a one star, and I have seen many throughout my lifetime. This one star review is for his lack of attention and his office's overall condescending attitude towards patient' knowledge of their OWN health history. After telling his receptionist that I would be my changing primary physician last week, I started to try to access my own Quest and Radnet accounts that were set up way before he was ever my doctor. I was able to connect all results to my old accounts. Out of all my results, MY ULTRASOUND WAS SIGNIFICANTLY ABNORMAL. I didn't receive a call. If this ends up being as serious as it might be, I can never forgive this office for time wasted and for always being told that I don't have anything. Do not trust this doctor or office with your health. As a patient, you deserve respect for your health and time. read more

Dr Varu is excellent. He has been my primary physician for many years now, maybe 10. He is very knowledgeable and always takes the time to explain things and answer my questions. I never feel rushed, and he has a friendly, concerned manner. He is firm about recommending treatment when he feels it is important, and also collaborative with options. He has seen me through some challenging conditions, and I trust his opinion, I highly recommend him. My wife has seen him for a number of years and has been pleased as well. read more

He has been my medical doctor for three years and he is very concerned about my health and I greatly appreciate his expertise. Has taken care of me and my husband and when we need any work done he is fast at it to get the authorization. Thank you Dr Vari and his amazing staff for all you do to keep us healthy. read more

How did it take me so long to find the pest Primary Care Physician in Burbank! Dr Varu and his team are exceptional. Dr Varu is an thorough professional who is genuinely concerned with the well-being of his patients. When we discovered I had a torn hip labrum, I could feel the genuine concern from Dr Varu. Selecting your PCP is a big choice. Dr Varu is the best choice. I wish I had found him sooner. read more

Doctor is top notch and really knows his stuff, however office staff can be obtuse and have a bit of an attitude problem.

They have done fraud on numerous occassions and visits. Their billing records, or lackthereof, are all inaccurate and kept hidden. I have proof of making payments, only to be sent the same exact invoice again. Very unethical. read more

Dr. Varu is the best doctor I've ever had (and I'm no spring chicken). He is kind, personable, and very knowledgeable. Being as his specialty is internal medicine, he would be the logical choice to help you navigate your wellness journey. Being tech savvy is a definite plus, so his interaction with your pharmacy and insurance plan is a breeze. His home base hospital is St. Joe's in Burbank, which is also convenient. His demeanor is patient and jovial, and definitely all business. He has the ability to make you feel relaxed if you're worried about something, but make no mistake about it, he will tell it like it is. He's compassionate and has a soft spot for his geriatric patients. He's open about some holistic practices (and I will never stop pushing him in that direction), but he's basically a traditionalist. He's in a perfect location. Parking is a breeze. Congratulations, doc, on the practice of your dreams! read more

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I don't recommend this office if you're healthy and just looking to establish care for routine exams because you'll be stuck with a medical bill for nothing. I booked an appointment last month asking for a physical as a new patient and was not told until after my appointment was over that they never book "new patient physicals" only office visits, which is not covered as routine care by most insurance plans. When I called the billing company I found out the doctor had billed for issues we never discussed during the appointment/were of concern, such as having asthma 20 years ago and having acne( my mask was covering my face and the only acne I have, how did the doctor see this if I never took off my mask or mentioned it?). I came for a physical and instead got loaded with a medical bill of $200+ for issues we never discussed. I'm a healthcare provider myself and I know you can bill for "new patient physicals" so your healthy patients don't get charged unnecessarily but this office instead chooses to bill healthy patients because they can't get their extra money otherwise, which is borderline medical fraud. A lot of their patients are on medicaid/medical so they are likely trying to strip money left and right where they can, which is incredibly unethical. I'm no longer returning to this office for my care. read more

Dr. Varu has been our family doctor for over 15 years. He is extremely knowledgeable and never ceases to amaze me how he can diagnose and treat your symptoms even if it is not his specialty. He cares about all his patients. Dr. Varu spends as much time as it takes during your appointment. He gives you his 100% attention. He is not the type of doctor to slide in and out of the examination room. He is a great listener, and always asks the right questions. Rebecca read more

Dr. Varu has been my dude for a long time now (15 years?). I've grown very close to him and his staff. Ada and Tina are the best at what they do. And the doc is one of the rare ones that really actually cares. He's also super smart and will thoughtfully answer any and all questions. I always get a reminder call for appointments and never have trouble booking something, if I really need to get in. Oh, he's also thoroughly in the 21st century, with computers and diagnostics and seamless prescription filling, etc. If you're in the area, I would seriously suggest setting up an appointment. Five stars across the board, for sure! read more

Dr Varu truly is the best, he always spends as much time as needed to meet with you and takes time to listen and then to explain the care plan. I always feel he has my health and well being as his main concern, he is truly genuine, and just a very nice guy. I've been able to get appointments in a very timely manner, and the fact that he does his own bloodwork in house is extremely convenient, you don't need to run to a lab and wait an hour or more for blood draw. The front staff is always very nice and courteous too. Dr Varu has a very nice practice, in a convenient location just off the 5 fwy, with parking. read more

Dr Varu is very refreshing. He actually takes the time to understand and work through what maybe ailing you. His simple hands on approach is just what the doctor orders. He is not full of fluff or pill pushing. I believe him to be honest direct and sincere. He knows me, and I believe all of whom he works with. He is a rare find and very good at what he does. read more

While Dr. Paresh seems knowledgeable and safe, having to deal with his front desk and getting a timely appointment is a nightmare. If there's any immediate need to see the Dr., they shuffle you off to urgent care. Also forget about a timely response to any pharmacy requests for renewals or clarifications. If you have all of the time in the world to manage both his team and your healthcare, then this is a great option. If you're looking for a primary Doctor that prioritizes your time and well being -look elsewhere. read more

My wife and I love Dr. Varu. Just left his office and got the best care as usual. The front office gals were very nice. Aida is always so pleasant and the other woman (I keep forgetting to ask her name) always makes me laugh. She has a way to use the needle and not make it hurt. Back to Dr. Varu...this dude is on the cutting edge. He's up on all the latest studies which I appreciate. He always takes his time, even for simple rechecks like today. He takes the time to educate and motivate me to do better. Verbal cues in the medical industry is definitely an art, and he's the Rembrandt of saying the right things. I hope this guy doesn't move anywhere. Because we'd drive insane distances just to see him and his staff. read more

Unfortunately I was unable to actually meet with Dr. Paresh, since dealing with his front desk was absolutely frustrating. I tried calling multiple times at various times of the day and left messages to call back so I can book an appointment with no response. There were only two times his staff did pick up - it was about 4:20 when they told me, "the office is closed at 5pm. Please call back later." My first thought was, "It's not 5pm yet. Also, why are you picking up the phone and talking to me to tell me to call back when they are open?" The second time they picked up, I was actually able to talk with someone to book an appointment. Unfortunately, it was several weeks later than my initial contact, and I was not able to actually book him at a time that worked for me. I wish I was actually able to meet with Dr. Paresh, but I never want to deal with trying to book through his office again. read more

I miss Dr. Paresh. I moved recently and tried to find another doctor, but it just reminded me of how great he is. He's very nice and caring, and most of his advice and treatments have proven effective. I had painful acid reflux for months, and the combination of prescription and advice he gave me got rid of it completely. He did the same for a cough that lasted weeks. The office is also well managed. I rarely had to wait more than 15-20 minutes to see the doctor. And the offices are very attractive and modern. The last time I made an appointment, the wait time for the next available appointment was about a week (although they have taken me within a day or so when more urgent, but the wait room time is a bit longer in those cases). I highly recommend this doctor. read more

Started going to Dr. Varu this year as my primary doctor. He came highly recommended by a friend. My husband and I couldn't be happier with the care he provides. He really takes time to know you and your medical history and ways to help keep you on a healthy path. He runs test and takes note of family history and really keeps track of your health. His staff is also professional and friendly. Love walking in and getting fretted by such wonder ladies. The office is clean and modern. I wish I could've found him sooner. Thank you Dr. Varu. read more

Full disclosure: Dr. Paresh Varu is a longtime family friend. To begin, in 2008, I was diagnosed with breast cancer. Although I was not his patient at the time, he took it upon himself to participate in tumor board discussions and to communicate with all my doctors, on my behalf and at his own behest. Close to five years clear, I attribute much of my success story to his good care. I trust him with my health, and the health of my husband and our two sons. He is simply wonderful, as is his fabulous support team, led by his stunning and super-smart wife, Tina Varu. Dr. Varu & Staff just opened their chic and ultra efficient new office: 201 North 1st Street, Burbank, CA 91502, tel: 818 846-6622. Please pay a visit; I'm sure you will find Dr. Varu as truly a compassionate and empathetic doctor as my family of four does to this very day, and, quite frankly, to the end of our days--as Dr. Varu's specialty is geriatric care! read more

This is to review and express my gratitude to Dr. Paresh Varu a very dedicated, efficient, knowledgeable, and compassionate Doctor. His staff Eda and Tina are very skilled and caring as well. I feel blessed that I have found this internist. Every time I call, or any provider call on my behalf needing records or something his staff responds quickly, all is done properly and asap. No confusion, but superior professionalism. This doctor has his own private medical office and dresses in white as the good old days making you feel that you are in good hands, in front of a doctor that cares and respects your medical needs. Schedules are done thoughtfully and properly without a rush. The pleasant, and approachable attitude of all personnel adds up to this remarkable place of wellness. I feel that when a health issue comes up, I will not need to be fighting the system in addition, as I had been in the past. I highly recommend this Doctor located Burbank. The quality of care excels as he explains clearly and concisely. I hardly write reviews, but I feel the satisfaction or obligation rather, to tell others that are struggling with unnecessary medical bureaucracy or bad treatments. I know there is a need to encourage the public that we still have places with a strong work ethic in the medical field and our community. Dr. Paresh N. Varu and his staff are a gift to the medical profession. read more

Wonderful care! Beautiful & immaculate office and treatment rooms, easy free parking, best staff and BEST DOCTOR

Great Dr. he listens to me and is not in a hurry unlike most Dr's He is the best Dr. I have had in Los Angeles/ Burbank in the 30 years I have lived here. I now travel over an hr to see him. Worth it. The beautiful ladies that run the office are always so helpful and polite . read more

Dr. Varu is honestly the best doctor I've ever dealt with. He's down to earth, honest, and very thorough. I really enjoyed my visit with him, and looking forward to having him as my primary care physician. read more

At first I felt relieved to find a doctor who accepted my insurance and seemed to listen. But over the course of a year it became clear my repeated visits and tests were less about my well-being and more about his profitability. When confronted, Dr. Varu became hostile, condescending, and rude. His office staff are indeed nice, but his medical care is compromised by questionable practices. Beware. read more

I have only seen Dr. Varu twice, but i can tell how articulate and knowledgable he is. He listens to all your questions and answers each and everyone of them with details. I am extremely happy that I chose him to be my primary care doctor. I strongly recommend everyone to witness the professionalism, themselves. Need to mention that he has a great staff, they are all amazing.Thank you! read more

This place is a complete joke. I regret to say that I did not even have the chance to meet with Dr. Varu because of the incompetent staff he has hired at the front desk. I called the office to schedule a first time client appointment and the front desk was able to give me an appointment 2 months out. Well, two months passed and they called me to let me know the Dr was sick and could not come in. They asked if they can reschedule the appointment which i was completely fine with despite the fact that I had taken the day off work and had scheduled the appointment two months out. But i understand that things happen and if the Doctor is sick, then there is nothing I would be able to do besides accept the fact. The lady went ahead and advised she will give me a call when they have an open appointment after she checks the schedule. one day passes, two days pass, then a few days and no call. What kind of business are you running when you cant even keep your word. If you tell a patient you will call them back to book an appointment, do just that. Otherwise don't commit to it. At first when i read all the positive reviews I was extremely excited about seeing this doctor, not to mention how conveniently close the location was for. I came across two bad reviews and thought, hmmm maybe they just had a bad experience, and didn't give it much thought because you always have a few one offs. Those girls were spot on with their reviews. The staff at this place are incompetent losers who do not have Dr. Varu's best interested or his patients. Sorry to say but they should be replaced with employees who care and are willing to keep their word. This is not how you run a business. I was appalled and a little upset that I didnt get the opportunity to see Dr. Paru. read more

Had to get a check up and found Dr Varu through my insurance carrier. I really liked the doc and his staff were very friendly too. After a few docs in the past couple of years, I think I am going to stick with this one for a while. I liked his approach to my health and felt like he cares about me. read more

Dr. Varu and staff are awesome. I have found them to be on top of everything to do with my healthcare needs. The office is always welcoming and staff is great. Dr. Varu always spends the appropriate amount of time, I never feel rushed. There is rarely a wait to get in to see him. He is the professional in the center of my healthcare needs and I know that my trust is appropriately placed. Thanks. read more

Dr. Varu is awesome, felt very comfortable with him. Very informative. Staff is friendly. Clean office. Easy access with parking.

Attentive doctor. Willing to listen and answer your questions. Parking is sometimes hard to find, since the lot is tiny.

The wait is ok. The nurses are great, and Dr. Varu is excellent! He's very intelligent and down to earth. He will make sure he works with you, and make sure each visit encompasses everything. He also isn't out to get your money, so if something is going to cost more, he will let you know. read more

I've had several visits to Dr Varu over the past few months and I'm very happy with him and his staff. The girls up front are nice and responsive, as is the doctor. He's very knowledgable, has a professional yet personable demeanor, and is easy to talk to. Wait time is never excessive. There is ample parking. The office is closed either an hour or two midday for lunch so keep that in mind if you're trying to walk in without an appointment. read more

First time visiting Dr. Varu and I am so glad I chose him as my Primary Doctor. He is very sweet and personable and takes his time getting to know you and your medical background in order to access and treat your needs and concerns. The girls at the front desk greet you with a smile and couldn't be sweeter, which simply adds joy to your experience at your Doc's office. Additionally, they squeezed me in when I called in last minute needing to see Dr. Varu and they called me back A.S.A.P., which is so important, especially when you have a problem. Thank you so much to Media City Medical! I'll definitely be recommending you all to my friends and family! read more

Dr. Veru is the best. He is very knowledgeable and patient. I am specifically writing this review because of some low ratings that I saw (they are exclusively complaints about his front office and wait time) Front office I have not had any problems. Wait time can be long, but that is true with any good doctor on managed care. He has a good sense of humor and very professional. read more

Dr. Varu takes his time with each and every patient, giving them his undivided attention each and every time. One thing I love about him is that he REMEMBERS you. He remembers the details that matter. He's a great doctor and a great human being. I haven't had a problem with his front desk employees as I have read others complain about. I've been going to Dr. Varu for years and refuse to change my insurance just because of him! read more

Dr. Varu is one of the best doctors that I have ever known!!! I'm so grateful for him and his team of nurses!!! I have been seeing him for the last 13 years. He currently treats my dad- whom has significant health issues- my mom, and husband. I trust Dr. Varu with my life!!! He is brilliant, genuine, and very matter-of-fact. He has an amazing and caring bed-side manner. I never feel rushed or unimportant. He takes the time to get to know you, asks questions and gets a well-rounded history of your physical and emotional health before making any type of diagnosis. His responses are clear, concise, and easy to understand. More importantly, I really feel he genuinely cares about each and every one of his patients. His staff are amazing, friendly, and empathetic. Whenever I have an urgent situation they manage to squeeze me in. My family and I are truly blessed to have him in our lives. read more

Dr. Varu has been my primary care doctor for several years. He is well beyond a primary care doctor as he is extremely knowledgable about all aspects of medicine and science. I always review the information I receive from my neurologist, and value Dr. Varu's input on my autoimmune/neurological disease. My yearly physical with Dr. Varu is extremely thorough. I never feel rushed and he always has time to answer all of my questions. His staff and nurses are very courteous, and I'm always seen at my appointment time - no waiting around for 30 minutes in the waiting room. He and his staff always call me immediately to discuss any report(s) they get back from my test results. The office also digitally communicates and reviews any important chart items from my other doctors. Truly a great office, staff, and a very special doctor. At my recommendation my wife became a patient of Dr. Varu's a couple of years ago, and is treated just as wonderful; he knows how important that is to me! Thank you Dr. Varu and team! read more

Sadly I ended up having to leave this doctor when I wouldn't comply with taking anti-depressants. He was certain I needed them and misdiagnosed me. After going though a battery of tests, we confirmed that my condition was terrible food allergies and not panic attacks as he suggested. I prefer a more natural approach, so this doctor did not fit because they like to push any drugs they can especially with the kick back they receive for the anti-depressants and the patients they get hooked on them. A friendly word of advice....do your research and trust your instincts. read more