Who knew as the mother of 5 boys that Pick A Part Jalopy would be one a favorite part time. It's…read moreall about the hunt! We've found many parts and pieces for my Toyota loving boys to keep their vehicles in top shape. Friendly and helpful staff

I was given a price of $150 for a Chevy van over the phone ( with a bad trans ) motor body interior…read moregood . Had a friend help me drag it down there with a chain and the guy said go in side for your $100 check .....I said no it is $150 , then he said it is $100 or you can just take it home .

Law suits have gone out to the company over the past. All seemed to be the same…read more The lawsuit states that the car was "defective" and Alic Motors made "temporary repairs which allowed for the short-term functioning of the vehicle." We are also one of them. DONT BUY FROM THE DEALERSHIP. F rating from the BBB. Our cost to fix the damaged that was hidden will be over $10,000.00

Two of my adult children bought cars from here and both cars were extremely overpriced and one had…read morea major issue and was in the shop for several weeks only to find out it was previously submerged in water. Terrible customer support and probably the worst car lot in the area. Don't purchase a car from here you'll absolutely regret it.

As an old guy I've bought a lot of vehicles over the years. I can't say enough good things about…read moreMaverick Car Co. We bought a 4door Jeep that besides a nice detail job and being serviced before we bought it, came with a full tank of gas. The GM came out to meet us briefly before we drove off and shook hands. Liz was wonderful to work with and we will surely be referring them to anyone we know in the market for a car! Dave Rogers

whoever tf Paul is, he is a complete fraud. bugged me for over a week to look at my car. I was very…read moreclear that I was out of town working till the 22nd. he messaged me at 6 in the morning on the 23rd (sunday) asking if he could see it that day. I said yes anytime, and now he has ghosted me and now zero response. For this reason I would never recommend anyone to this company. SAVE YOUR TIME AND SHOP ELSEWHERE Hi Paul's wife

I contacted the AutoSavvy corporate office.  To my surprise they were very prompt with their…read moreresponse and they were willing to work with me to resolve this matter in a way that worked for both of us.

don't buy a car here. they repair them only to the point…read morethey think they can get it out the door. The after the sale is the worst I've ever encountered. It will take you two weeks to get the car in for a diagnosis then it will take another month to schedule an appointment because they're waiting on parts. They'll schedule a day to have you drop it off. They'll tell you that it'll be done by tomorrow and then two weeks later it's still there with help for a loaner car. It really stings when you pay almost 30 grand for a car.

Anna was AMAZING! She was super sweet and helpful! Ask for her! She was friendly and helped us…read morequickly even thought they were shirt staffed!

Kayla was slow and did not seem to know what to do. We went to sell a car and she went to her…read moremanager for every question on the form to ask how to do it. At that point, I wish we could've just had a different associate. We were there for over an hour. The first time we went, it took the other associate way quicker. I think she may need more training but otherwise she was pretty nice.

There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

The Service Department has poor customer service and upsell by mechanics trying to get money for…read morerepairs that had been done recently. I will never take my vehicles back to them. Had taken my 3 vehicles there previously. Never again.

I service my Tucson at this dealership at regular intervals. Twice now…read more(not just once) I brought my car in for service. Waited for service, checked out and went to my car. Read over invoice and verified oil change and tire rotation and everything else was on the invoice. Inspected my car and my tires are still in the same positions. I mark my tires and take a video so I can prove where they were prior to service. Went back in and contacted my service writer. He said he would get them rotated. Waited another half hour. I asked to see the service manager and for the second time not available. They have my name and number but no follow up call. At this point I don't know if they even did the oil change. If you use this dealership use any trick you can think of to make sure your service gets don

My SUV's temperature gauge started acting wonky and I messaged Butch to see if he could help. He…read moreput me in touch with his service manager, Kolby, and they told me to bring in my vehicle. They gave me a great loaner car and worked with my car warranty company to replace the radiator quickly and at a very reasonable price. Nyah is great in the office and quite efficient, while Ezra is super friendly and awesome at detailing the cars, and little Dino is the perfect mascot. I couldn't be more pleased with their terrific service and world class customer service. We will definitely be back!

My friend and I brought a young lady (Devanie) to Fairly Reliable Bob's to purchase her first car…read morebecause I had heard great things about the business (and let's face it, with a name like that you have to have something going for you to have been in business since 1975). We were greeted by a man named Butch Petersen, who I treated like I do all salesmen - as someone who stood between me and my goal (the perfect car for Devanie). It very quickly became apparent we were dealing with someone who was not your average car salesman, so on a hunch I asked if he was somehow related to my longtime friend Grant Peterson, who I got to know when I was involved with the local Better Business Bureau Board in 1991. (Grant is owner of the Bronco Motors group of car dealerships - the only place I've bought my cars since 2008 because of the honesty and integrity with which Grant operates his dealerships.) Butch's answer changed everything. Turns out Butch's father and Grant's father started Fairly Reliable Bob's together, not primarily as a money making business, but to be able to serve the local community. That is still their mission today. Fairly Reliable Bob's operate with a laser focus on serving their community with excellence and integrity, and everything else takes care of itself. And Butch Peterson was the owner and general manager of Fairly Reliable Bob's - a man who walks the talk. Long story very short, Butch found the *perfect* car for Devanie, answering all her questions to make *her* feel confident as well. He explained some of the many benefits of purchasing a car at Fairly Reliable Bob's, including a repair shop that is run as a not-for-profit company so all parts are charged at cost, hourly rates are less than half of other repair shops, and loaner cars are always free. Butch sent a trailer at his expense to pick up Devanie's trade in (which would not start), gave Devanie a fair deal on the new car, and arranged an unheard of interest rate for someone with no credit by working with a local bank **and having Fairly Reliable Bob's cosign the loan** for her. There are far too many things that astounded me about character and integrity of this business to go into here. If you'd like, connect with me and I'd be happy to buy you coffee or lunch and tell you more about them. Or just give them a try. I'm confident you'll be as blown away as I was. See their FAQs here to learn more about them: https://www.fairlys.com/frequently-asked-questions