The process of scheduling an appointment is a bit cumbersome. After meeting with Josiah our rep,…read morethe process went quickly and efficiently. Overall, we were satisfied.

If you're selling a vehicle, do not go here. They make lowball offers. Just go ahead and private…read moreSell.

Law suits have gone out to the company over the past. All seemed to be the same…read more The lawsuit states that the car was "defective" and Alic Motors made "temporary repairs which allowed for the short-term functioning of the vehicle." We are also one of them. DONT BUY FROM THE DEALERSHIP. F rating from the BBB. Our cost to fix the damaged that was hidden will be over $10,000.00

Two of my adult children bought cars from here and both cars were extremely overpriced and one had…read morea major issue and was in the shop for several weeks only to find out it was previously submerged in water. Terrible customer support and probably the worst car lot in the area. Don't purchase a car from here you'll absolutely regret it.

Ken in Service was outstanding! I took my Crosstrek in for…read morea typical oil change and a check on the temperature variance for my A/C because it just didn't seem to be blowing a reasonable amount of cold air--even after being on MAX A/C for 15 mins. Ken let me know very quickly that I had a failing compressor. He then told me it would take a few hours to replace and without skipping a beat, offered me a free loaner to use since I had loads of errands to run that day. Within less than 3 hours, Ken contacted me and said the work was complete. I picked up my car and Ken handled all the paperwork quickly and professionally and I was back on the road in my own car with icy cold air--which was really appreciated since the temps have been in the 100's lately. Thank you, Ken for your courteous, professional and fast service. Stellar work by LHM Subaru!

I purchased a used vehicle with 60k miles. In the first month it had ac issues, brake issues, some…read morekind of engine rattle with acceleration after they repaired the ac compressor, they also tried to say that this was like this when they sold me the vehicle.... I solely purchased from a brand dealership with the expectation that it would be safe and reliable. Unfortunately, my experience after the sale has been extremely disappointing. Since purchasing the vehicle, I have experienced ongoing brake concerns that have required multiple visits to the service department. Despite explaining my concerns and bringing the vehicle back more than once, I left feeling that the issue had not been identified or resolved to my satisfaction. Because I was still concerned, I chose to have the vehicle evaluated by another mechanic before returning it to the dealership again. This time my favorite shoes were left in the loaner and were stolen from me. I called several times To ask about them thinking there may have been a mistake.... Nope the gal working in the loaner returns stole my shoes. As a customer, I found this process frustrating. When it comes to something as important as brakes, I need to feel confident that my concerns are being taken seriously and that my vehicle is safe to drive. Based on my personal experience, I no longer have that confidence. I recognize that others may have had positive experiences with this dealership, but mine has left me feeling dismissed by my request from the service department, the assistant service manager, and the manager. I am genuinely concerned about the reliability of the vehicle I purchased. My experience as a very mechanically inclined individual diagnosed my own AC problems in front of the mechanic and the service manager. The fan relay went out on the radiator and when they went to repair it, they found the motor was blown and not only that they damaged the wiring harness, so my AC also runs intermittently, but they say nothing is wrong with it. The dealership had an opportunity to inspect this vehicle, performed service immediately before sale, plus knew the vehicle's condition, and either failed to identify or failed to disclose a safety related defect. At this point, I am hoping the dealership will work with me to find a reasonable resolution, whether that means taking the vehicle back or helping me transition into a different one. This review reflects only my personal experience and opinions as a customer.

I was treated very well. It took them such a short time to fix my ac unit on my Cadillac escale. I…read morewould definitely recommend this business. Very knowledgeable mechanics .

Excellent service, great attention to detail, good communication & friendly personal contact. I…read morehighly recommend Eagle Auto for any repairs or evaluations. They have done a great job on my Corvette, Porsche & ford truck.

There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

Shout out to Kelly!…read more We've purchased two vehicles through this dealership now (Highlander and a tundra) and we would highly recommend them to anyone looking to be treated with respect when purchasing a vehicle! We've been through the ringer with shit car sales men and dealerships, but this was a great experience! Thank you again!

I just want to give a shout out to Simon, Kelly and all the guys at Boise's Best Auto Sales! This…read moreteam is amazing! Friendly, helpful and total pros. My parents and I are loyal customers. And would ALWAYS recommend them 100%! Thank you guys for helping us so much with all of our needs!

Would absolutely recommend to anyone looking to purchase a new vehicle. Our Sales Rep Zach and…read moreMavericks owner, Freeman, went above and beyond to make my husbands and my dream come true. We'd been scouting the state, as well as adjacent states to find our dream truck for 5+ years. Our prior vehicle was on its last leg at this point. But we had been holding out for the only vehicle we thought worth driving. Huge shoutout to Zach and Freeman and everyone involved in making our dream come true. We are so grateful for the strings they pulled to get us into our new Tacoma and we have never been happier. On top of that, the buying process was superior to any other dealership I've been to. And the entire sales team was kind enough to congratulate us on our purchase and bring such warmth to the transaction. If ever we need another, we will be back!

Tried to call in about a vehicle on Saturday in the afternoon, during business hours, was told the…read morevehicle I was interested was still available and to come Monday morning for a test drive and possibly work a deal since we live 4 hrs away. Drove up Monday morning and got there at opening and was told the truck was sold Saturday at the same time I called, also to note the vehicle was still listed on their website, Facebook, Facebook marketplace. The man who greeted us in the lobby was super nice but the salesman that came up when we said the vehicle we were looking for was a little rude and pushed us away for not knowing the truck sold. I had a lot of hope for this dealership, but not sure I will go back unfortunately.

Matt was incredibly helpful in not only displaying and showing, but also advising me on how best to…read moresell my van. It was a seamless experience, allowing me to get a fair price for my vehicle. Highly recommend!

During a cross country move from Seattle to Denver, our Subaru Impreza started making weird noises…read more We were in Boise around 5:30p during the pandemic, so we were very worried no one would take a look at it that same day (were car shops essential businesses? We also weren't familiar with Idaho's governing on the matter). We managed to call a few places before they closed but most wouldn't see us that same day. We were recommended here. Matt and his team were unbelievably fantastic. They stayed late that day (on a Friday) to diagnose our issue. They would have tried to fix it that night but didn't have the necessary parts & needed to wait for Subaru to open up the next day. They were also extremely communicative, making sure we knew what the problem was and what they were doing to fix it. It was very clear they were the best Subaru expert mechanics in town. When all was done, it was also much more affordable than we expected. We still got to Denver on Saturday with no car problems!! All thanks to Boise Auto Arena. Cannot express how much we recommend the team. PS we got to play with 2 cute dogs while we waited :)

I was looking for a new 2026 F150 Super Crew with a 5.0 3.73 loaded with chrome package. I called…read morethe dealership and got with Steve a sales rep. They had the exact one I wanted , fully loaded. He connected me with Shannon and Tanner the sales managers. They gave me an excellent price and since I'm located in California delivery to my house. The deal was very easy and didnt take a long time like other dealerships. It reminded me of the old Saturn dealerships. They told me price, worked with financing and now I have the truck I wanted. Jennifer in the title and registration department was very nice also. She sent all my docs to the local DMV in California so I could get my plates and registration. Shannon scheduled delivery of my truck when I would be home. Steven even had truck washed fueled when it was delivered . The service department even checked the oil and fluids before shipping it by car hauler I am planning to buy another vehicle from them . This was a very nice dealership with helpful people working here. Want a good sales rep ask for Steve Logan the general manager even called us personally to follow up on our purchase. Thank You Lithia Ford of Boise

The management team at Lithia Ford in Boise has decided to keep Curt as a service advisor even…read morethough a customer brought fraud allegations against the service advisor to the dealership. This advisor tried to sell the customer an auto part the customer did not need or want. Please be very careful when a service advisor tells you something you supposedly need and you do not need it.

What a random day I had! I stopped in to another car lot to check out one of the three vehicle…read moretypes that are on my approved list after a whole lot of research. That was a bust. I'm now down to two potential vehicles I'm looking for. I decided to swing by my mechanic shop since it was only a few blocks down the road and check and see if anyone had advertised a used car for sale on their Bulletin board. Sadly, they no longer have that wonderful bulletin board! When I mentioned the type of car I was looking for one of the guy said he saw one on a car lot near Fairview and Mitchell but didn't know the name of the lot. Well, I rolled into a few lots before I found it! I was totally bummed the vehicle I was searching for it sold yesterday. I would've bought it in a hot second. So, this review does not include my experience with the actual purchase process but I'm giving them five stars because it was such a pleasant experience especially compared to a few other places I i've gone to. Jeremy was kind and attentive and for the first time in a long time was actually willing to keep an eye out for specific vehicles and call if one comes up for sale. I have asked at least five other sales people at other dealerships the same thing and never received a follow up call. They often only go through the motions of taking my number and clearly aren't listening to what I am looking for Jeremie was very familiar with the details of the two vehicles I'm looking for and understood exactly why I was looking for them. I loved feeling confident that if they could get their hands on one that I would get a call. I'm not in any rush unless my 30+ year old car breaks down and is unrepairable (I do love it but parts are hard to come by!) Extra bonus points: I actually got a straight answer on financing in advance of even having identified a car. Hopefully I can get my hands on a GX 470 since I've been lusting over them for 10 years now. first time I've ever left the car lot feeling happy and hopeful! I'm looking forward to riding a great review on the purchase process.

By far the single best experience I have ever had buying a used car. I worked with Aaron but talked…read moreto both brothers. They are stand up guys to work with and delivered on everything they said they would. They played absolutely zero "sales games" and they genuinely cared I was getting a car in good conditions and was walking away happy with the transaction. Highly recommend going in and talking with them if you're at all interested with something in their inventory.