Anna was AMAZING! She was super sweet and helpful! Ask for her! She was friendly and helped us…read morequickly even thought they were shirt staffed!

I had the worse experience Dealing with the service manager i believe his name was Matt. I was…read moretrying to get a car issue resolved but he wouldn't look at the car or listen to what i had to say. I was promised the issue would be fix by a different department, only to find the service department can't and won't fix it. Make sure you know what you are buying and don't trust anything anyone say at the Boise location.

Two of my adult children bought cars from here and both cars were extremely overpriced and one had…read morea major issue and was in the shop for several weeks only to find out it was previously submerged in water. Terrible customer support and probably the worst car lot in the area. Don't purchase a car from here you'll absolutely regret it.

Law suits have gone out to the company over the past. All seemed to be the same…read more The lawsuit states that the car was "defective" and Alic Motors made "temporary repairs which allowed for the short-term functioning of the vehicle." We are also one of them. DONT BUY FROM THE DEALERSHIP. F rating from the BBB. Our cost to fix the damaged that was hidden will be over $10,000.00

Had a great experience with the service department. Kenne Rhyne was great to work with. He was very…read morehonest and I felt very comfortable working with him.Thanks for the great experience

I had a very disappointing experience with Subaru of Boise…read more I emailed inquiring about a 2026 Subaru Forester listed at MSRP of $41,500, explaining that I was interested in one vehicle now and another in about a year and a half for my other child, to keep things fair. I was upfront, serious about buying, and simply asked whether there was any flexibility on price. The sales representative, Noah, immediately seemed put off that I even asked about a discount. He offered to show "invoice pricing," and when I pointed out--accurately--that dealership invoice pricing does not reflect the dealership's true end cost, the conversation went downhill. I requested that he speak with his GM or sales manager to see if anything could be done. After some back-and-forth, instead of continuing a normal negotiation, I was told that Subaru of Boise would not do business with me at all. I am just a customer asking questions and trying to make a large purchase (actually two). As a result of this interaction, Subaru of Boise has now lost the potential of approximately $83,000 in sales across two vehicles. Being shut down completely for attempting to negotiate was unprofessional and unnecessary. If Subaru of Boise is only interested in customers who don't ask questions or discuss pricing, that should be made clear upfront. Unfortunately, this experience ensured I'll be taking my business elsewhere.

Brought my wife's car in for a headlight adjustment. Josh…read moreand team made the adjustment in a few minutes at no cost! Great customer service.

I took my car into the shop because the air conditioner stopped working. The technician had it for…read morea few minutes and told me that ther was no power to the compressor. I made an appointment to have the air conditioner to have a thorough diagnostic. while I was still making the appointment the technician told us the air conditioning was working again already. In surprise I asked how and was told that a connection had been repaired. they were sure that they did not want to be paid when I offered. I am verry happy with how I was treated and the excellent service I got. I am definitely recomending this shop to anyone who needs auto repairs.

There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

Riley was the best help buying a car no pressure no lies and the best prices would 100%recomend and…read moreI will be coming back myself.

I just want to give a shout out to Simon, Kelly and all the guys at Boise's Best Auto Sales! This…read moreteam is amazing! Friendly, helpful and total pros. My parents and I are loyal customers. And would ALWAYS recommend them 100%! Thank you guys for helping us so much with all of our needs!

As an old guy I've bought a lot of vehicles over the years. I can't say enough good things about…read moreMaverick Car Co. We bought a 4door Jeep that besides a nice detail job and being serviced before we bought it, came with a full tank of gas. The GM came out to meet us briefly before we drove off and shook hands. Liz was wonderful to work with and we will surely be referring them to anyone we know in the market for a car! Dave Rogers

whoever tf Paul is, he is a complete fraud. bugged me for over a week to look at my car. I was very…read moreclear that I was out of town working till the 22nd. he messaged me at 6 in the morning on the 23rd (sunday) asking if he could see it that day. I said yes anytime, and now he has ghosted me and now zero response. For this reason I would never recommend anyone to this company. SAVE YOUR TIME AND SHOP ELSEWHERE Hi Paul's wife

The most chill experience looking for a new vehicle. No pushy salespeople. The inside was so cool…read more Jeremy helped us, and he was amazing. Definitely ask for his assistance if you go :))

Matt was incredibly helpful in not only displaying and showing, but also advising me on how best to…read moresell my van. It was a seamless experience, allowing me to get a fair price for my vehicle. Highly recommend!

Went in today for regular maintenance and a tire and alignment issue. All went well, was done in…read morelittle time. Gentleman that helped me was cordial, knowledgable, thorough. I was exhausted, going on 9 days of non stop work and other stuff. No eye rolling or huffy stuff when I asked the same question twice or needed clarification. Car is driving smoother...noticeable. I was immediately acknowledged both times I went into the office. Place is always clean and orderly. Comfy waiting room with a cool car show on. I love Lithia Ford. Bought my car in 2021 and I've been pleased with the vehicle and the help I get.

I would never buy a vehicle from this place ever again. I bought a used truck that Lithia had fixed…read moremultiple things in before re selling to me. The truck has been in the shop for 2 months out of the 6 months I've owned it. The technicians they hire must either be blind or failed mechanics they have stripped 2 bolts on the engine head. I have had to pay for rental cars out of pocket because this doesn't fall in warranty because it is something that Lithia fucked on the truck. So no need mental car reimbursement and no help from Lithia. Scum of the earth dealership I won't be surprised if this ends in a lawsuit

What a random day I had! I stopped in to another car lot to check out one of the three vehicle…read moretypes that are on my approved list after a whole lot of research. That was a bust. I'm now down to two potential vehicles I'm looking for. I decided to swing by my mechanic shop since it was only a few blocks down the road and check and see if anyone had advertised a used car for sale on their Bulletin board. Sadly, they no longer have that wonderful bulletin board! When I mentioned the type of car I was looking for one of the guy said he saw one on a car lot near Fairview and Mitchell but didn't know the name of the lot. Well, I rolled into a few lots before I found it! I was totally bummed the vehicle I was searching for it sold yesterday. I would've bought it in a hot second. So, this review does not include my experience with the actual purchase process but I'm giving them five stars because it was such a pleasant experience especially compared to a few other places I i've gone to. Jeremy was kind and attentive and for the first time in a long time was actually willing to keep an eye out for specific vehicles and call if one comes up for sale. I have asked at least five other sales people at other dealerships the same thing and never received a follow up call. They often only go through the motions of taking my number and clearly aren't listening to what I am looking for Jeremie was very familiar with the details of the two vehicles I'm looking for and understood exactly why I was looking for them. I loved feeling confident that if they could get their hands on one that I would get a call. I'm not in any rush unless my 30+ year old car breaks down and is unrepairable (I do love it but parts are hard to come by!) Extra bonus points: I actually got a straight answer on financing in advance of even having identified a car. Hopefully I can get my hands on a GX 470 since I've been lusting over them for 10 years now. first time I've ever left the car lot feeling happy and hopeful! I'm looking forward to riding a great review on the purchase process.

By far the single best experience I have ever had buying a used car. I worked with Aaron but talked…read moreto both brothers. They are stand up guys to work with and delivered on everything they said they would. They played absolutely zero "sales games" and they genuinely cared I was getting a car in good conditions and was walking away happy with the transaction. Highly recommend going in and talking with them if you're at all interested with something in their inventory.