Called them to get an estimate for a spare tire and wheel. The guy on the phone quoted me $46-$56 dollars. So I went in and searched their tire room, found a tire that would work for me. Went out to the yard and found a wheel I wanted. But it had a junk tire attached to it. So went to the counter and asked the guy about it. He said he would give me the junk tire for free, So I said okay I will take it. He rang it up and said $72. I was like, the guy on the phone Quoted me $46 -$56. He said well that's for car tires your getting a truck tire. I was irritated because, would have been less mad about that if the guy just told me that over the phone. The Guy also told me that when I get it mounted if it doesn't hold air I can return it, get a store credit. So I went to Big-O tire to have the new/used tire mounted to the wheel. They mounted it, but could not get it to hold air. They dunked it in the tank and found a tiny slash near the tire bead. So I had them unmount it so I could take it back to get my refund. Went back today, and tried to return it. went in and talked to the most condescending guy. He kept telling me I was using my words incorrectly. The lies this guy told me. There is a sign on the wall of the tire room door That says no returns on tires. If I actually saw this sign, I would have never bought a tire from the tire room. Next lie. he told me that I was making up what I heard about in store credit, if it doesn't hold air. Well my 18 year old son heard it also, He was with me. After this guy told me absolutely no refund or store credit. I was angry at this point and knocked the tire off the counter. Another guy came out of the back room and false accused me of throwing parts. He said I was no longer welcomed back in the store If I was going to throw parts against the wall. Well I don't care if I ever spend another dime there or waste any of my time in that place again. Second I don't know how this guy saw any of what he made up. when he was in the backroom when it happed. Went home and called them back. I asked nicely for the name and contact information of the manager He told me no. I asked for the name and contact information of His managers boss. He told me he wasn't aloud to give that information up. Then he again kept his condescending attitude and told me I was using words incorrectly. Another lie. In conclusion I wasn't so disappointed in the place. I was getting more and more irritated every time I was lied to. Every time I was being talked to like I was a child. So if you want quality used parts with a side of terrible customer service. This place is for you. read more