Save yourself the stress...I have not lived there or been renting from them for 6 months, but I waited this long to finally write my review because I was genuinely scared of them retaliating against me in some way. My review is related to the previous one written by my cosigner, and I was the main signee on my lease. My experience with IM2D Systems (they were called GMD Systems when I first started with them) was absolutely terrible. When I initially began the leasing process, Amanda Dancea was my only contact with the company. She was initially helpful and responsive. My lease was supposed to include wifi for a $25 monthly fee. When I moved in, the wifi didn't work. It wouldn't connect to any of my devices and after a month of trying solutions and nothing working, Amanda kindly offered me a jetpack device to use so that I would at least have some wifi in my apartment per our lease agreement. After a few months of that working, Amanda all of a sudden texted me saying she needed the device back. I told her that the device was my only source of wifi as the other wifi still was not working for me. She said that that wasn't her problem and that she needed the device back. I told her that I'd happily give the device back, but that she was contractually obligated to provide me wifi in some other way and until she did that, I was going to keep the device as a temporary solution. What ensued was unprofessional and jarring. The phone conversation escalated so much that I just wanted to be done with the interaction and finally offered to give the device back in exchange for an updated lease that reflected I was no longer responsible for paying for the wifi I didn't have. Amanda then threatened to have me evicted and accused me of my boyfriend living with me, which he did not. I asked to speak to the company owner, Marius, because he was the one named on my lease. Amanda refused to give me his contact information or tell me her title with the company multiple times. She at one point told me I could find his number on the company website, and when I called that number she answered. Manipulative, weirdo behavior. I contacted my mom who was my cosigner, to see if she could help me resolve the issue as things were clearly out of hand and at this point I was in tears because I was about to be evicted for no reason. She exchanged emails with Amanda and offered to personally pay for a technician to come out and try to fix the wifi if Amanda would just help us get into the area the technician would need to access. Amanda refused to do this and throughout all of this was obsessively calling and texting my mom. My mom also tried to contact Marius, the company owner, and cc'd him on every email between her, Amanda, and I. He never responded, and eventually blocked my personal email from his account. I eventually had to go to the Lawyer's Committee for Better Housing for help, and they wrote a letter to Marius and Amanda Dancea on my behalf informing them they couldn't evict me without reason. They were able to speak to Marius on the phone, who claimed he knew nothing about the situation (this was false). He contacted me to say I could stay through the end of my lease, but he never apologized or expressed any responsibility for this disaster of a situation.The way Amanda conducted herself throughout this entire interaction was extremely concerning for someone with so much power over your living situation, and I would recommend avoiding her and this company as much as possible. I never had any issues after this, because I was, like I had always been, a good tenant who paid my rent on time.
I emailed the company email account over 30 days before my lease was going to end to let them know that I would not be resigning. I did not get a response for a while, and so reached out again. Again, no response. A few days later Marius called me and asked me to tell my mom to take her yelp review down. I told him no, that the review reflected the situation accurately, and that I was also not the person who wrote it and therefor not the person he needed to speak to. He then threateningly asked if I had notified them 30 days before my lease end date of my intent to move out. I told him yes, I did. And he obviously had no rebuttal because that was true. Overall DO NOT RENT FROM THIS COMPANY OR WORK WITH AMANDA DANCEA.
***I should also note that I never received a receipt for my deposit with the bank information that is legally required, as I learned when I finally had to reach out to LCBH. I also never got my deposit back, and I took very good care of the apartment. My apartment also had terrible COCKROACHES and I know other apartments in the building had MICE because a maintenance worker accidentally left mouse traps at my door when another tenant had requested them. And, the place was filthy when I moved in. All of this was overshadowed by the horror that was dealing with Amanda and figuring out my wifi. read more