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    Ilima Intermediate School

    3.1 (7 reviews)
    Closed 7:30 am - 4:00 pm

    Ilima Intermediate School Photos

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    Social Security - Kapolei - This is the place!

    Social Security - Kapolei

    4.1(88 reviews)
    4.5 mi

    Excellent staff at the Kapolei Social Security office!…read more Every representative I've interacted with has been courteous, patient, and genuinely helpful. I've been working on handling my dad's account for quite some time now, and all three of my visits have gone smoothly. Each visit helped me better understand the process, and although the wait can be long for walk-ins, I'm grateful to have been able to get everything taken care of efficiently. When you arrive, security assists you with either the mobile check-in or entering your SSN into their system. After receiving your ticket number, you simply wait to be called. There's also a screen displaying the numbers currently being assisted. Restrooms are conveniently located nearby, and the air conditioning keeps the waiting area comfortable. I've walked in twice - the first wait was about 30 minutes, and the second was 1 hr and 40 mins. The one time I made an appointment, I was shocked when they called my number right on time! :) From my experience, those needing answers to general questions or assistance with small stuff may be helped sooner than visitors requiring account changes. Yesterday, I went to update the bank account number for direct deposit and was told I needed to go back in line since I was a walk-in. Thankfully, I was still helped as soon as a space cleared between appointment times. This was the long wait lol Overall, this is the office I'd return to whenever I need assistance with Social Security matters. Parking is plentiful, and I truly appreciate the staff's willingness to help. They seem to understand that dealing with Social Security can sometimes be stressful, and their professionalism makes the experience so much easier.

    Made an appointment at the SS# Needed to be the Payee for my mom which will be 95 this year. She…read moreinn a Foster care home. The Payee is like having a POA for her Social Security Brian help me with this transaction, excellent customer service, Been on the job for only 3-years. He also advised me to check with the State, possibly help pay for her care too. I'm paying for everything right now $6500- a month. Thanks again Brian for your help and support. Aloha, Derek

    Photos
    Social Security - Kapolei - 7:45a & there's already a line. Opens at 8:30a

    7:45a & there's already a line. Opens at 8:30a

    Social Security - Kapolei - Storefront

    Storefront

    Social Security - Kapolei - Lounge waiting area is comfortable and cool ac. No walk ins, just schedule appointments online.

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    Lounge waiting area is comfortable and cool ac. No walk ins, just schedule appointments online.

    Kapolei Courthouse - Here's the Kapolei Courthouse

    Kapolei Courthouse

    3.2(32 reviews)
    4.8 mi

    Legal proceedings in Kapolei, Oahu, Hawaii…read more.. Also known as Waianae District Court, the Kapolei Courthouse is located in the Ronald T. Y. Moon Judicial Complex. Thank goodness for clear signs... I found Courtroom 1A without needing to ask anyone. The bailiff was sitting outside the Courtroom. He asked for my name, but couldn't find it on the docket. Yikes. I was almost sure that I had the right day, place, and time... He wrote my name in... next to "Registered Owner of ___(license plate number)___". Whew... We went in, took a seat, and waited for the Judge to arrive. He started exactly at 9am. I liked his local accent. For example, he said, "When you're pau, don't leave right away. Wait for your paperwork." LOL! I was called forward first... I was asked to state my name. I showed my placard and received my paperwork. I was done very quickly! Thank you!

    I'm giving a two because your experience is definitely going to be dependent on who you deal with…read more The clerk at window #6 is a recurring mention in reviews, I've noticed, and for a reason. I've gone through two divorces now because I'm obviously a great judge of character like that, and my dealings back in 2016/2017 were nothing but helpful at this courthouse, and mostly were like that still until this clerk ended up being the one I dealt with the past two times. She started noting what I needed to correct in the document, then brought up a child support document that I already knew about and didn't want to file, nor is it mandatory, because I have the Guidelines Worksheet already done, and yes, I am trying to keep child support out of the equation as much as possible because as a child of divorce myself, I know it gives parents the wrong motivations to have overnights with the kids. I just want to move on with my life, and am fine to keep supporting the kids financially myself, but apparently this clerk somehow has authority over what I file, so she tore her notes off, told me that if I wouldn't do things her way, she wouldn't help me, and handed the document back. Apparently this lady has been a menace for customers since at least 2018, so I'm guessing she has tenure or connections, or something. So Kapolei, you have an amazing courthouse with very helpful staff, but this lady is the wart on your otherwise beautiful face and reputation. Please get rid of her, or at least transfer her to a position out of customer service. She's absolutely atrocious with people. If not for her, I would have given 5 stars.

    Photos
    Kapolei Courthouse - Entrance to Courtroom 1A

    Entrance to Courtroom 1A

    Kapolei Courthouse - Judge Moon

    Judge Moon

    Kapolei Courthouse - There are 2 buildings on this campus

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    There are 2 buildings on this campus

    Satellite City Hall - Line at 10:05 am

    Satellite City Hall

    3.2(230 reviews)
    6.6 mi

    "4" for the long line, but, a "5" for the 3 employees for their patience. I arrived at 10:30am for…read moremy 10:45am appointment to renew my driver license today. Ridiculous to find a long line that snaked out into the stairwell. This long line is for everyone with an appointment and not. This was changed from having 2 separate lines and the genius power to be decided to change to 1 line! An employee with a clipboard would come out to check everyone for their purpose of being in line. Because I had an appointment made with their online Aloha Q, he pulled me out, looked at my application and gave me a number. I then proceeded to the waiting area at 10:44am and, finally, was seen around 11:10am! Although, I brought my birth certificate, 2 proof of residency, eye check certificate from my optometrist so I don't have to get my eyes checked with their icky eyes check machine and current driver license, I was told unless I had changed my address or name, I only needed my current driver license, money to pay the fee and my eyes checked certificate! Oh, if you're already a registered voter, you do not need to re register by completing the application that's attached to the renewal driver license application! What! Grrrrr... Both the employee who took my application, current driver license and the employee who my fingerprints and photo were knowledgeable. pleasant and friendly. Now, I have to wait 6-8 weeks for my permanent driver license to arrive by mail. WOW...what an ordeal! Like having your teeth pulled and happy it was pulled...lol...

    I received a notice that my driver's license was going to expire in 6 months, so I went to the…read moreAloha Q website to make an appointment. The closest satellite city hall to me had an appointment available in 4 months, so I opted for Pearlridge which was only a 2 month wait. I arrived at the mall a few minutes early and parked by Ross wanting to walk through the store to get into the mall. However, Ross wasn't open until 9am, so I waited there. When they opened, the worker let everyone know that the inside gate to the mall wouldn't be open because the mall didn't open until 10am. I thought that was strange so I checked my appointment time and verified that it was before 10am. I went to a different entrance and there was a line of people waiting too. Luckily, someone came out of the mall and someone else grabbed the door before it shut and everyone walked in and headed up to the satellite city hall. When I got to the entrance, the worker asked me if I had an appointment. I confirmed it with the info on my phone. Then she asked me if I filled out the paper application and brought it with me. I didn't know about that so she hands me a clipboard and I fill it out before heading up to the window. At least a half dozen other people behind me also did not fill out the application either. Everything else went smoothly and quickly, so yay. I asked the worker at the window how I was supposed to get in if the mall didn't open until 10am. She said I was supposed to go to the door by the monorail on the Macy's side of the mall. After hearing and experiencing all of this, I went back on the Aloha Q website to see how I missed all this information. The appointment before mall hours info was indeed there, but only a short blurb BEFORE you start getting into the appointment process. Also, I didn't go through the entire process to see where they were supposed to tell me to fill out the paper application beforehand. I do believe that the all the necessary information is there, BUT, due to the large amount of people that I saw making the same mistakes that I did, plus some reviews I've read on Yelp after the fact, I think the City needs to think of different ways to get this information across to people. I'm not sure if there was some glitch in the system when I made my appointment, but I received no email confirmation or instructions. Luckily, I had made a screenshot of my appointment date and time so I knew when to go. That, coupled with the fact that my appointment was made 2 months prior, and there was no way I'd remember anything anyways with no email confirmation close to my appointment date. Anyways, TLDR: Special entrance by monorail for appointments before 10am. Fill out your application ahead of time for driver's license renewals. Otherwise, pretty good service.

    Photos
    Satellite City Hall
    Satellite City Hall - One line

    One line

    Satellite City Hall

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    Ilima Intermediate School - publicservicesgovt - Updated July 2026

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