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    ILashDreams

    4.2 (5 reviews)
    Closed 8:30 am - 7:30 pm

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    4 years ago

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    4 years ago

    Erika did great on my lashes. She was fast, and the placement was very neat. I will definitely be returning

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    4 years ago

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    4 years ago

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    4 years ago

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    SEPHORA

    SEPHORA

    3.2
    (302 reviews)
    1.9 mi
    $$

    I stopped by this Sephora after work yesterday and had a horrible experience. First off, I walked…read moreinto the store and an employee was standing there (as usual) and completely ignored my existence. Then of course, a group of White ladies walked in and they were immediately greeted. Not off to a great start. I continue to go ahead and browse the makeup aisles and made my way to the Dior area. I have been eyeing their base as well as Hourglass's primer and could have really used the assistance of an employee. No one was around me so I made my way toward the front of the store in hopes of finding one. In the middle of the store was a roundish Asian lady with black hair and grown out blonde highlights standing. I asked for her help, and was immediately met with attitude and no sense of customer service. "What do you need?" and a frown was all I received. Personally, I found that I would rather go to another Sephora (which I did) and find assistance there. I turned around and walked out, and funnily enough, I saw the employee in front greeting the other White patrons walking in. It's a shame that this store neglects basic customer service and kindness, but that's what u get these days. No good help these days!

    I got charged for an order I never picked up! When I logged in to my account it says picked up at…read more8:42 am on a weekday! They don't even open until 10 am! Now Jazmine the manager had to check the cameras and call me back and then she told me I have to come in for a refund! I live 40 minutes away! She says the order "must have gotten scanned out" instead of cancelled.... So jasmine called me on 5/23 and left a message saying she will call me back next day after she speaks to her district manager and corporate office, it's now 5/25 and no call....so I just called her and she says she was out yesterday and has been busy today, still can't give me a refund! I told her to have her district manager call me

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    SEPHORA
    SEPHORA
    SEPHORA

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    Nordstrom Broadway Plaza in Walnut Creek

    Nordstrom Broadway Plaza in Walnut Creek

    3.5
    (670 reviews)
    1.8 mi
    $$$

    I visited the jewelry department here. Was assisted by "Arzo". She provided excellent customer…read moreservice, and was very instrumental in helping me make a decision regarding my purchase. Thank you very much Arzo! Regards, William K.

    Nordstrom itself is still a great place to shop. This review is really for the free styling…read moreservice they offer. I was in need of a professional wardrobe after working from home the last few years. I set up an appointment with a stylist online and she called to ask what I was looking for, my sizes, color preferences etc. I was very specific- I needed an interview suit for my conservative industry, as well as day to day office pieces and shoes. I also said I was open to jewelry (costume - Nordstrom is one of the best stores for costume jewelry that is still high quality IMO). We set an appt and I cane in and she had reserved a large fitting room and had it filled with suits and separates. Everything in row sizes (I'm a 4 or a 6 based on the designer). Nice job of bringing in both high end and more reasonable prices. No shoes, no jewelry, no outfit suggestions. That was the "style" part I really wanted. Basically for a free service it's a nice time saver to have clothes pulled and ready for you to try on. But that's it. I was prepared to spend a lot of money because I hadn't shopped much in a long time and I ended up with a single suit, a blouse, and a random t shirt I later texted the same stylist to ask if she could pull some options for an upcoming wedding I had to go to. Never heard back.

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    Nordstrom Broadway Plaza in Walnut Creek
    Nordstrom Broadway Plaza in Walnut Creek
    Nordstrom Broadway Plaza in Walnut Creek

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    ILashDreams - eyelashservice - Updated August 2026

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