Great job by Alyssa. She reads your personality yo have her work reflect what she thinks you want…read more I have had lashes before and she is the best

Great service. Best service I've had actually. But. Terrible retention!!! They're all gone by week…read more2. You're lucky if u have a strand by week 3.

Again, my experience at The Lash Lounge was absolutely lovely. I was warmly welcomed by Cassandra…read moreat the front desk, who promptly reviewed my service and thoughtfully recommended products to help extend the longevity of my lashes. My technician, Joselyn, was just as kind and welcoming. As someone fairly new to the lash world, I really appreciated how she took the time to listen--understanding what I liked about my current lashes and the look I was hoping to achieve. She truly delivered. My lashes look and feel both sophisticated and natural--exactly what I wanted. I would definitely recommend The Lash Lounge for both the experience and the results!

I went here once and my lashes turned out good. Average quality and the lashes lasted the normal…read moreamount. I think my lash tech was professional and did a good job. It's their cancellation policy and front desk that made me not want to go back. I think a deposit being forfeited for a cancellation within 24 hours is reasonable. But paying for the entire service when you have to cancel within 24 hours of service seems excessive, and contradicts their own reservation confirmation email. Secondly, I've only gone once, but have made 3 different appointments. The first appointment time was switched to a different time and I made it work and got a full set. The second appointment was cancelled by the salon the day before. The third appointment, they reached out twice the week of to ask if I could come in earlier. The first time, they switched it and sent a confirmation email for the new time with a text asking if it worked. I figured I'd rush over after work to make the earlier time work and not make it a big deal. The second time they reached out (a few days later), I said I couldn't push it to even earlier- at that point they were asking me to come in at 3 or 4 pm when I had originally picked a 7pm appt on a weeknight. Since they were asking me to switch times again, I told them we could just do a different day. They said that would mean I'd pay for the service I wouldn't receive today. I said I'd show up at 6:30, the time they assigned me, but I thought that their policy is strange. They texted back thanking me for understanding and then asking if I had time to talk about a membership... It all felt like poor customer service and general apathy or lack of awareness. But then they called to tell me that they were attempting to charge me because no one can do check outs after 6pm. They had tried to charge my cancelled card multiple times already before resorting to calling me for a card number. If they're going to charge prior to an appointment and then rush you for a card number, they should mention that when you book- or they could have on one of their multiple calls to ask me to reschedule. Telling me as I'm trying to rush to finish at work and the. acting like it's my issue that they do not have staff available to take care payments during their advertised operating hours was strange. I don't know. This is the first review I've left for a business that isn't 5 stars because the whole experience communicating with their receptionists has been frustrating. The lash tech was fine. Just the operation that seems poorly run.

I've been working with Kat for years! She's the only one I trust to give my lashes the perfect…read morelift, plus I love new space in Alameda- dont hesitate

Best lash lift I've ever had. Kat is so nice and does great work. Already scheduled my next two…read moreappointments!

I wasn't sure about going to get my lashes done by someone else, other than myself, since I have…read morebad trust issues, but Julianne is someone that keeps your privacy and lashes high quality. She's the woman who you've got to go to! Others are lazy with lashes, while Julianne provides a calming experience, while also making your lashes look as if they're your own. Go to her immediately!

I've been trying to reach this studio with this number and the person texted back and said it's…read morethe wrong number and others have been calling for Juliane too. Would love to know how to contact her.

Best lash tech of my life!! So professional and always looking out for your health and well being…read more My lashes were getting broken, thin and unhealthy due to medication I was taking. She helped me get them back on track and healthier than ever! She's very knowledgeable and cares about you looking and feeling your best, who could ask for anything more ?

Steph where have you been my whole life?! But seriously. It's so hard to find a decent lash tech…read morein the east bay and I'm so so happy a friend recommended Steph to me. The space is great and cozy, and she is fully certified and a true professional. My hybrid lashes have great retention and they are still really full even after a week and a half! Retention has been something that's been lacking with other techs, so I'm truly grateful for Steph's work. Thank you again Steph and I'll see you again when I'm back for a fill!

Dream2Lash is the place to go if you want amazing lashes!…read moreClaudia does an awesome job and is very precise. You can tell she really loves her work. She's such a sweet person and her salon is so cute..

I wish I could give zero stars! Claudia likes to make up extra fees at the end of your…read moreappt. It wasn't until the 4th appt. that I realized what she was doing. She doesn't tell you anything beforehand nor does she ask for consent. I would have been charged an extra $50 just because I sneezed! She is very unprofessional and EXTREMELY SNEAKY. Terrible business.

I have been going to Tina for YEARS now and have loved every service! Eyelashes, brow tints,…read morefacials- she is professional, highly skilled and her expertise is unmatched. I have recommended her to friends and family who adore her as much as I do. If you are looking for self-care, a quick facial fix or a glow-up, treat yourself here. You will thank yourself! :)

I love Tina! She is so good at making me feel comfortable. Her services are excellent and the…read moreoffice is serene and peaceful. Highly recommended.

I started coming here about 6 months ago based on the recommendation of my good friend that comes…read moremonthly. The place is located in a plaza across from Kaiser Walnut Creek. The salon is very clean and zen. I like it that the nail estheticians don't talk to each other loudly in a foreign lanuage while they do their work like some of the other nail salons I have been to. I normally get the gel manicure and regulare pedicure. I also like it that they separate the manicure station from the pedicure chairs. I have been to places where they do your hand and feet at the same time but It was very uncomfortable having to stretch my arms across. My only negative feedback is parking. You will have to pay for parking if you want to park in the plaza (meter). I sometimes park at Trader Joe's and walk over. Reservations can be made online or by calling the store. I highly recommend this place.

I had reached out to this shop about a question regarding if they can paint my daughters nails. I…read morenever got a response so I figured I'd walk in hoping to get lucky. Once I walked in I was asked how I can be helped and as soon as I mentioned my daughter's nails, they just said no, they don't paint kids nails. My daughter didn't want to look any further after that. Totally reasonable as to why, every shop has their rules but it was the way she just didn't want to attend to us by her response was just meh. Can't really speak on the vibe but once we walked in we didn't feel welcomed. Maybe just not a kid friendly spot.

If you're in the East Bay (or even if you're not), you need to book with Cassie! My lash retention…read moreis amazing--2 weeks in and they still look so fresh. I've had my lashes done by several others, but they've never held up as good as these! She's incredibly skilled, works efficiently, and has a beautiful, aesthetic space. I've gotten tons of compliments. Highly recommend. Plus there's lots of parking, yay! I'm so glad to have found her. She's life changing

Cassie is hands down one of the most talented and reliable lash artists I've come across. She has…read moreabsolutely mastered the art of "natural yet noticeable" lashes. Plus her treatment room is beautiful, peaceful and comfortable. I always look forward to my lash naps. If natural and elegant is your goal, you must give Cassie a try.

I've been going to Bayan Beauty for about 4 months now. I absolutely love my lashes. She does such…read morea good job. And they last SO LONG. She's super flexible with appointment scheduling, the space is calm and she puts on zen music that puts me to sleep, it's honestly like my therapy nap, there is always free easy parking outside which makes it even easier to add to my routine, and she encourages me to try new looks like cat eyes that are super cute and still natural looking. I highly recommend her services.

This rating is based on booking process, never got an appt. I purchased a Groupon and have tried…read moreto schedule my appt for the last few days. Yesterday she gave me some availability options then today when I asked to confirm an appt she replied that Groupon takes 1/2 the money and so she's not going to accept the Groupon. Why do a deal with Groupon when you know this AND act like you're going to book an appt? Bad business owner, will go elsewhere after wasting my time going back and forth for nothing. This is an update to comment to the owners response as it appears she may have blocked me from being able to reply. You absolutely did waste my time. I bought the Groupon when it was still valid. I reached out to you and you responded with some dates of availability and then we went back-and-forth. If you were no longer accepting the Groupon, you should've immediately responded telling me to request a refund that you were no longer accepting the Groupon even though it's valid till January. Instead, you gave me date options and then when I tried to confirm, you told me you were no longer accepting it. I think you need to start realizing when you're wasting someone's time.