This place was the sketchiest restaurant I've been to in a long time. After coming here to attempt dinner, we looked over the menu, the manager was very desperate to get someone to come eat at the restaurant. We sat down, saw no one in the place, which was a bad sign, so before ordering we decided to leave. The manager literally chased us outside and looked at us begging us to come back. No way, very bad vibes, would not recommend. read more

Went here for my birthday with my folks and husband. We got there a bit before our reservation but was seated quickly. There was also a big party going on and we still got exceptional service and checked in on to make sure our food and everything was good. My husband and I both had the special, lobster bisque, which was delicious with some pieces of lobster in it as well. For dinner, I had the sea bass. Which they accommodated and did not put the pesto on it as I am not a fan of it. This was delicious especially with added chunks of lobster with it. My mom had the crispy duck. All the food was delicious. Drinks were great too! Dessert was scrumptious. I absolutely loved the Italian cheesecake with raspberry sauce. The ambiance was nice and open. Overall, the whole evening was lovely and I would definitely come back again, maybe during their happy hour so I could try more dishes. They have plenty of space in the bar area as well. Whether you're looking for a nice sit down dinner or a laid back evening with drinks and appetizers, this is a great place to go. read more

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Interesting experience... the place seems hidden but once you are there the ambiance is pleasant both inside and outside. The hostess/manager was very friendly and helpful. She suggested the pork chops and she was right! Best thing we ordered! The waiter was amazing! Our group loved him! However... the other dishes were all right, my carbonara lacked taste, the dessert seemed stored bought and overall overpriced. The place has potential but it was empty for a Friday night. We had a good time and we were treated well but I am not sure if I would go back. read more

Il Toscano Seafood & Steak - Pasta Carbonara - Tuscan Near Me - Commack, New York

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Actually in shock about the disrespect received. We were served undercooked, grey, rotten steak and when we brought it up to the GM, he didn't look at it. Instead, he got defensive, told us we don't know what we're talking about and asked us to look at his kitchen. Unknowingly to him, someone in our party is a chef at a restaurant in Manhattan. The GM told us he'd remove it from the bill, he did not. When we asked him why he said to "pay the fucking bill and leave" Made an account to comment about this experience because it was bad in nearly every way. read more

2.5 out of 5 but can't give half stars. Looks really pretty outside and still has a nice ambiance inside. Our reservation was 7pm but hostess said they needed to clear out some tables and we had to wait a few, so my husband and I went to the bar to have a drink while we wait. They had a live band on a Saturday night which was cool, band was good and there were some people dancing by the bar. The bartender took so long just getting 2 glasses of sparkling wine for us, almost 10-15 mins! We didn't even order a cocktail! It is LIRW plus it was Saturday so we expected there to be some delay but we didn't get seated until close to 7:45pm! We waited almost an hour! We weren't the only ones either. Almost everyone at the bar was waiting! We all ended up talking about how long each of us have been waiting! When we get seated, our waiter took forever to get our orders and didn't come back with drinks until we had to ask for them. Wait staff kept saying they were sorry not just to us, but to almost all the tables! Very slow and disorganized service to say the least! It was as if it was their first time participating in LIRW since they kept using that as an excuse to why service was so slow! The only reason I gave it a 2.5 is because the food wasn't bad it was pretty good. We ordered from the resto week menu. I got the Branzino and it was cooked really good, the way I like it, can taste the butter! My husband got half roasted chicken which tasted like chicken :-) for apps we got fried clams and calamari. Fried clams was better than the calamari and for dessert we got tiramisu and key lime pie so we can share and both desserts were good. Resto staff acknowledged how slow the service was and offered everyone a $25 gift card when they come back which was also why I didn't give it 1 star, very nice gesture! The food was good, but service was very slow! read more

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We had an excellent experience at this restaurant. From the moment we arrived until we left we felt like we were treated like family and friends. The outdoor patio is open and comfortable. The live music was very nice and not loud at all. Perfect for dining. The service was excellent! We were never waiting to speak with anyone they were attentive and accommodating. The food was excellent from appetizers to deserts. We got the grilled portobello with goat cheese which was really delicious, and the ceasar salad. Entrees were the butternut squash ravioli with scallops and lobster in a sage brown butter sauce. AMAZINGLY beautiful presentation and flavor. We also got the Parmesan encrusted sea bass which was cooked perfectly and loaded with flavor!! Desert was lava cake, espresso martini and apple strudel. The manager Benny was very nice and concerned about our dining pleasure. He brought us a complimentary cordial of pistachio limoncello which was incredibly delicious. I will be making reservations again soon and share my wonderful experience with everyone!! Can't say enough about this restaurant!! Definitely worth a try!! read more

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Got food poisoning a week ago tomorrow. Called TWICE to speak to the owner, left 2 messages with actual people, not a machine, and you guessed it... Still no call back from this restaurant. All I received was a reply on Google review to say "We've been in business for over a year and have never had any problems". Well guess what Il Toscano... You do now and you want to hide and hope it goes away. Guess what, it will not. 6 tables out of 30 were occupied on a Saturday night during prime time dining. You wonder why?!?! This place will be OOB within a year. Especially when people are getting poisoned!!! Management/ownership needs to accept accountability and responsibility and not just hope it goes away. There are literally 100's of steak and seafood restaurants in Suffolk/Nassau county. Do yourself a favor... Go to those!!! read more

Try the pork chops!! The service was amazing!! Mary the hostess, is always welcoming!! Food is excellent, the restaurant is beautiful and the manager stopped by to see if everything was great! Definitely going back!! read more

Place serves terrible food. They call a dish one thing and give you something else. I ordered CIOPPINO and brought some sort or oreganata. There is NO breadcrumbs in cioppino. read more

Great food, the lobster bisque was perfect, so were clams. The drinks were good too. The host was kind enough to provide non alcoholic options for my son. The steaks were cooked to perfection. read more

Very disappointed. Chose to go here because I liked the predecessor rest was good. Met good friends there who just came from No Carolina. 6:30 reservations and not another table was occupied inside or outside on patio. We were alone all night except for a couple of diners around 730. Wait staff was attentive but nobody else was there. First order of drinks one of 4 was incorrect (really?). Apps were fine. Caesar's salads,crab cake (singular) and meatballs. Entrees were fair very salty. Two were overcooked scallops and lobster hard and chewy. Ribeye overdone. Risotto was primarily and mound of rice not risotto. Pork chop was good. Anyway no I cannot recommend this establishment. Sorry. read more

We had our daughter's communion lunch here yesterday and had a great experience (from start to finish). The owner and staff were all extremely attentive & accommodating. It was easy to book the book the party and they worked with us to create the perfect menu. They paid close attention to different dietary needs and ensured everyone enjoyed the food. The portions were generous and all the food was delicious. We had a private area of the restaurant which was also nice. The atmosphere is casual but upscale. The restaurant went above and beyond to make sure my daughter (and everyone there) had a special time. Would highly recommend Il Toscano for a party or just to have lunch / dinner. Thank you!!! read more

Literally had the worst meal I've ever had in my life there. Steak tasted as if it had been in the freezer for two years, and grilled chicken was so spicy that you couldn't eat it. When we told the owner, he said that it's just salt and pepper then he brought the chef out who proceeded to say that he puts Cajun seasoning on his grilled chicken. We had specifically asked for nothing on the chicken. The waiter said that he has never seen the same people back in the restaurant twice and that he was only going to be staying there until he found another job or the place went out of business which ever came first. Then he said that his parents wanted to come and have dinner where he worked, and he told them not to. To top it off when we complained about the food the owner came out and told us to pay your bill and leave even though dinner was not eaten. We were then escorted out the door by the owner who proceeded to yell the whole way right out into the parking lot. Do not under any circumstances waste your time or money going here. read more

Il Toscano Seafood & Steak - This is the owner yelling as he escorted us out the door after making us pay for an un eaten meal. - Tuscan Near Me - Commack, New York

The atmosphere is amazing. We were greeted by An amazing host named Mary which helped us out with everything we needed and made our experience unforgettable. Thank you for everything and we will definitely be back! Food and ambiance A plus! read more

Gave it two because last time I ate here food was pretty good. They have plenty is signs outside saying they are open for business. Went inside, stood by bar for acknowledgement for a good eight minutes and didn't see any sign of life in restaurant besides one couple eating lunch Looked around. Nothing. This happened once before to me here. I shrugged and left. read more

Went there for dinner Thursday night and was pleasantly surprised. Sat at the bar and was treated unbelievably well. Had the calamari and a chicken dish. Benny the manager was very attentive. Will definitely go back!!! read more

I will be surprised if they are still open on the next 69 days went for dinner the other night We were met by the rudest hostess ever. This was not a kid but a mature woman who should not be doing the job any longer. They should fire her. Our waiter Logan was fabulous after that is was all down hill The manager, staff and the rude woman was only concerned with the table next to us. The chef was out there two which might explain why are dishes sucked and were cold. We won't be back but they will not be there much longer read more

Had NYE dinner here..we were a party of four greeted by the very friendly hostess Mary. The restaurant was extremely busy & our waiter was Darwin. We started off with apps of baked clams which were described as lemony & they were not. Another diner had the crab cakes which were very bready with little crab..they were over done as well.The presentation was 6 small clams on a plate with no lemon sauce. I had a perfectly cooked pork chop which was delicious but again presentation was lacking or rushed. The pics of food on the website didn't match what we got- as the lupini beans were more evident than the kale. The seabass was requested without the pesto & unfortunately was dry. The lamb osso bucco was very good-the polenta not creamy rather lumpy...The pasta seafood was good. The overall presentation of food could have been better. The waiter was nice but service was slow & bus boys seemed overwhelmed. The decor was beautiful.We opted not to have dessert. We would go back because maybe the kitchen couldn't handle the rush & next time would do a better job. read more

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Very disappointing. First of all the service was extremely slow. The food was decidedly subpar. The chicken milanese was dry as dust. The gnocci bolognese was tasteless and eggplants parm was inedible. Terrible dining experience. read more

Attended a fundraiser last night and everything was amazing. The food was great and the atmosphere was beautiful. The staff was GREAT and the blond bartender was really hot. read more

Went to Il Toscano with some friends (6)- we were told our table would be ready in a few minutes- We were taken to our table quickly inform it was a huge round table set for 8- we were taken to another table that needed to be set but it was the same size (huge) round table that was for eight and could have comfortably fit 10 It was a Saturday night , the restaurant was not packed even though it was restaurant week(not why we went just trying somewhere new) Lighting was dim- only a restaurant week menu was offered and the server( who did not introduce himself) was not prepared to be a waiter. Dining room manager had to assist in all aspects of our dinner and when we told him it was ridiculous that we had. Even waiting 2 hours for our main course his attitude was - what's the issue with that- you have to wait for good food! Maybe so but it wasn't worth the wait The hostess was the only one who showed any concern There are much better choices in the Commack Smithtown area We will not be back read more

We went here for my husband's birthday. From the moment we walked in, we were welcomed by everyone that we met. Our server, Laura, was knowledgeable and friendly. First I asked her if they were the same owners as the previous restaurant, Hooks and Chops, who just closed their doors one day without explanation. She advised us that they were in no way connected to them. I then asked her if they were honoring the gift cards of Hooks and Chops, as I had heard. She kindly said yes..... until mid July. What a wonderful thing to do as we had a $200 GC from there and we were not responded to when I asked the previous owner. I will be returning again. Thank you! read more

I had the veal chop and pasta with marinara sauce. The chop was enough for 3 adults. It was breaded and smothered with sauce and cheese. It looks delicious but looks can be deceiving. I think the bread crumbs and too thick of a sauce did nothing for a tasty meal. My wife enjoyed the sea bass and crab cakes for an appetizer. My glass of Cabernet at $18 was pricey. Cocktails are also expensive. The wait staff are young students. Friendly enough but I prefer an experienced staff who know how to describe the specials. All in all too pricey for nothing special. read more

Nice atmosphere, decent but extremely overpriced food. Service was extremely slow, took forever to get our drinks and food! Will not be going back any time soon. read more

The food was excellent as usual and our waiter Logan was Fantastic. Be was very attentive and catered to our every need Always a pleasure to go there the ambiance is very nice read more

Time waited for the meal was ridiculous, food was salty! The Ambiance was surely misleading.

Would rate this 10 stars! Our first time here and it was phenomenal! From the second we walked in, the entire staff were extremely attentive and very friendly! The owner kept checking on us to make sure everything was okay. They took very good care of us. We were not rushed at all. The food was served hot and it was delicious! Highly recommend the espresso martini! It's been here for a little over a year and it was our first time. The atmosphere was amazing and I loved the artwork on the walls. I can only say that if you're looking for a great place for date night, or a night out with friends, this is the perfect place! read more

I have a good bad and ugly with our experience. I'll start with the good. There were 9 of us 6 adults 3 children and we all enjoyed our meals. Appetizers were good, entrees were good. The bad - overall the service was sooo slow. Our waitress was nice and pleasant but so slow. We had a 6:30 reservation and we left at 9pm and I only had two drinks not because I wasn't interested in a 3rd but because I was never asked if I wanted another. Before you say "hey you had 9 people you should expect it to take this long" if a restaurant is charging 50+$ a steak they should be able to handle 9 people at a time in under 2 1/2 hours. It's not Applebees. We asked for desert menus (after making it abundantly clear this was taking forever.. but we have three kids that we promised desert to) and it took about 5 minutes to receive a desert menu in a completely empty restaurant at this point. Also as mentioned in the bad - we had three children all under 8 and it took us maybe 45 minutes to place our main course meal (and we received them about 90 minutes into the meal) serve the kids their pasta with butter first. My oldest was the last person to receive her food(which was a disaster - see the ugly). They cleared one plate at a time, there were 9 of us, it took 20 minutes for them to remove our dirty plates. Sooo slow! The ugly.... not once but twice did they place scalding hot plates in front of my daughters, I was able to nudge one to the center of the table before my youngest touched the plate but not so much for my oldest. She screamed and cried instantly after grabbing the plate, the runner paid no mind to this and left the table as if they did nothing wrong in dropping a 110 degree plate in front of an 8 year old with no warning (it was still hot hot hot 10 minutes after it was placed in the table). The runner was a kid so I guess I don't fault him for not being trained properly? Needless to say my daughter has blisters on 3 of her fingers from burning them on the plate. Our server was very kind as was the general manager after the incident took place. But I will never be back. read more

first time I came was two weeks ago. I was so impressed booked a 20 people dinner for my sons 16th birthday. again, amazing service food and atmosphere. my new weekly date night with hubby. definitely great quality all around. read more

Awesome new restaurant. Very friendly staff. Food was excellent. Service was quick and efficient. Tyler the waiter was terrific. Give it a try you will not regret it ! read more

Had gone with my daughter and son in law to celebrate his birthday on May 22nd. I ordered Cioppino ($48.00) that was listed as: Clams, Mussels, Calamari, Shrimp, Scallops, Lobster & Sea Bass with a Garlic Oreganata Crust. Loving Oreganata I was excited but what was presented was an overcooked sloppy array of the mentioned seafood in a watered down greasy tomato sauce sprinkled with seasoned breadcrumbs. I wasn't able to eat any of it as it was not only overcooked and chewy, but the sauce was overpowering the dish. Needless to say, it was a HUGE disappointment. I will not be dining there again. read more

Food, Ambiance, Service. Cocktails were outstanding at our return visit to the old Hooks and Chops. They honored the gift card we had. Erin, Monica and Zoe couldn't do enough for us. Please give them a try, you will be amazed at what you will experience. read more

I write reviews because we rely on them when we travel. Hope this helps somebody else. There is outdoor seating, which looked lovely (white tablecloths and candlelight), but we opted for indoor seating when we made our reservations. There were five of us, and we ordered the Baked Stuffed Clams Casino and Jumbo Lump Crab Cakes as appetizers. The clams were so flavorful; the crab cakes and kick in the sauce was pure perfection. Even my mother-in-law, who avoids spicy foods, dipped into it because of the fuss the rest of us made. Between us, we ordered surf & turf, pork chops and chicken and our plates were completely clean! When your father-in-law says "best steak I've had in three years," you know the chef has hit a home run. The cappuccino was perfection and everybody enjoyed their deserts. So glad this restaurant is local, but as one who travels, if we were on the road, we'd get off our route for it, which says something about the ambiance, service and food. Finally, Laura was our server and was attentive to every detail. We will look for her in the future. read more

The food and service was outstanding! From the moment we entered the ambiance was perfect. First time diners here and we will absolutely be back! Prices are quite reasonable- the place is beautiful and food delicious! 3 out of 3 for me! read more

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If I could give zero stars I would. Food was oily and horrendous. Overpriced. Service was slow. Drinks were bad. The manager was incredibly rude and displayed disgusting behavior towards hired help in front of a patio full of customers. I've never been so astonished and uncomfortable by a business owner's conduct. I will never return here and neither will the eleven people I was with. Appalling. read more

save your money! was there last night and boy has this place gone down hill. food, service, and management were all terrible and it was over $100 per person without dessert!!! empty and understaffed too! read more

This restaurant is long over due on Long Island Fine,classy establishment, but also reasonably priced Especially for the quality. The location is great Just off commack rd and Jericho tpke. The owners have done this before anD it shows. The decor is spot on, the staff ( Kim who greeted us at door) was welcoming Will be looking to book a pprivate party this summer read more

Beautiful Restaurant! Erin, from H.&C. Has returned as G.M. Great decision. Also much of the "old" staff. Food....Delicious! Service.....On point! Ambiance....Beautiful! Prices are reasonable considering location, Economy, and Italian Steakhouse menu. We will return! read more

What a TERRIBLE experience !! We were 3 couples out for a Saturday night dinner . 3 of us ordered the steak and all 3 were tough and chewy . We spoke to the waiter and told him . The manager came over and he had a real attitude and told us that the meat was top sirloin and not filet mignon . The service was slow and we waited 10 minutes for the check . Awful dinner , stay away from this place . read more

Wanted to try something different on our usual Tuesday night out. I ordered the bone in sirloin steak medium rare. It came medium well. They redid another steak for me which was nice. The steak had no taste. They served it with bland brown gravy. Steak sauce would have been preferable. I could go on, but I won't. The only reason I gave it one star was because the staff was courteous. The waiter extremely accommodating. read more