We love Autogrill. Ok, depending on location, not every single branch is a hit. But most of them…read moreare. And this one here is great. Big parking lot, outside space, some lots in the shade even. Enough space inside as well, in case you want to stretch your legs while having lunch. The attached shop has the usual good and fun Autogrill stuff. We mostly stock up on Prosecco and Olive Oil. Good prices, good value. Bathrooms here were nice and clean, so was the whole rest area. Food-wise you have the usual buffett, some real menues and then some fast food items. We loved the Focaccia Reginella, they do them very good in Autogrill. A fluffy, light Focaccia, filled with Bologna IGP Mortadella, Stracciatella and pistachios. An unlikely mix, but tastes fantastic. Also very good were the croissants filled with pistachio cream. Heaven. Coffee is good as well and affordable. Prices in general quite good. Except for soft drinks, they are overpriced. Bring your own. All in all another great Autogrill. And pet-friendly as well. When back in Italy, we'll stop here again.

Autogrill on East side of highway is disrespectful to tourists. Tourists are only served after…read moreevery single Italian speaking person is taken care of and maybe not even then. I've been in Italy for 3 weeks and this is the worst display of animosity for non Italians I've ever experienced. Tourists-Avoid this place!

We spent two nights at Hotel Lungarno, and were able to book it with points through The Edit, Chase…read moreTravel's curated collection of partner hotels. It was a fantastic hotel, and we got complimentary breakfast and a $100 property credit, which we used at the bar. We also got a room upgrade, which was a welcome surprise. I think our Chase membership helped, as did our travel dates--Tuesday and Wednesday nights in mid-November. The location was ideal for our brief stay in Florence, literally on the Arno River and right by the Ponte Vecchio. Great views and we were able to walk everywhere we needed to go. Service was excellent, warm and responsive. The concierge booked us both Galleria dell'Accademia tickets and lunch at a popular restaurant. We didn't end up dining at Borgo San Jacopo, the hotel's Michelin-starred restaurant, but we did make good use of the more casual Picteau. We had breakfast there both mornings we were in town, and cocktails both nights. The hotel was very attractive, with a clean, classic, slightly nautical aesthetic. Lots of white and royal blue, with leather accents and a wealth of modern art on the walls. We stayed in a studio suite with a river view, and it was comfortable and pretty, with a committed, appealing aesthetic. There were a few points of awkwardness that made me think the hotel spent more time on design than on the practical, boring elements. Not enough outlets, and only one adaptor for the room; a shower that was bizarrely high off the ground; a TV that flicked on automatically at full volume every time we entered the room and turned on the lights. These are minor quibbles, though, and we were overall quite happy with our stay. As a bonus, the hotel is owned by the Ferragamo family, and guests get privilege cards that include, among other offers, a 10% discount at the Salvatore Ferragamo flagship store. I took advantage of this to buy a pair of shoes. If you're looking for a nice place to stay in Florence, I'd highly recommend Hotel Lungarno. This goes double if you can book through Chase, but the hotel checks every box even without extra perks.

My wife and I have been planning a trip for well over a year to visit Europe. We had an itinerary…read morethat started in Rome, to experience the Holy Doors, and end in Munich for Oktoberfest. Where to go in the middle, where to stay? As members of Hilton Honors, where to stay was narrowed to their properties. Where to go was based on historical and areas that interested us. We are so happy we chose to stay in Florence, the Lungarno, right on the banks of the Arno River, near the Ponte Vecchio was situated so close to everything we wanted to do in walking distance. The staff here is beyond welcoming. We arrived earlier than check in, so they held our bags as we made our way into the heart of the city. We wondered back at check in time and had a drink. We cannot express our surprise and gratitude the the hotel, for they upgraded us to an incredible room. The trip was a pilgrimage to Rome, and a celebration of my 60th birthday and our 19th wedding anniversary. We were taken to the tower suite, A multi story room in an 12th century stone tower! Words alone cannot describe what is behind a standard looking hotel door. Walking thru a stone archway upon entering leads down some steps to a 4 poster bed and then around to a set of stairs leading up to a sitting area, near the top of a brick vaulted ceiling. Enough about the room though, we had dinner outside at one of the few places that have on/ over water dinning that we saw. Spectacular service and a romantic setting sure made our anniversary special. Breakfast could have been had out doors as well, but we chose the inside dining due to the early morning chill. A wide variety of food is available, buffet style. The hotel also houses the owners art collection and among the dozens of pieces is a Picasso! Our only issue with the property is that we didn't allow for more time at this incredible Small Luxury Hotel. Thank you

The hotel has a cute rooftop that is popular during sunset - although you can't really see much as…read morethe bar area is blocking the view. But nonetheless, it provides a romantic atmosphere. The cocktails were extremely pricey when we went in August 2025. I was here the first time in September 2010 and it was so nostalgic that I wanted to revisit the rooftop again. Snacks were provided with your drinks.

Stopped by for a drink, but the rooftop bar was closed for the season. The staff was very friendly!…read moreGorgeous location.

Lovely hotel with great staff. Just a short distance from SO many historic and beautiful sites…read more Right along the water as well. I was surprised at hat how many awesome places were so close to this hotel. I took a taxi once and realized it wasn't necessary. The breakfast spread provided was absolutely delicious. Will only stay here when I'm in Florence.

We stayed 3 nights at Hotel Berchielli in June of 2024. The location was fabulous. We had a clear…read moreview of the Ponte Vecchio from our room. If you are into photography, its a great place to photograph this historic landmark under different lighting as the evening turns to night. The location was very central and the staff very helpful and friendly. There was one incident in particular that impressed me. I arrived in the morning well before check-in time and asked to store my luggage at the hotel and do a quick trip to the leaning tower of Pisa before checking in. I took my luggage to the storage room with the help of the porter and in my hurry, had accidently left a little case with all of our passports and more than 2,000 Euros in cash on one of the shelfs. The highly professional and conscientious porter found it and turned it over to the front desk. What honesty!! The staff was extremely accommodating, including the general manager who took the time to personally make himself available when requested by me. Five stars? I would give this place 10.

After dinner and a walk we tried to go to the Sky Bar atop La Scaletta, but didn't have a…read morereservation. We spoke to Reception and secured one for 8:30 PM. A waiter brought us a complimentary "welcome drink" which, after one sip, I passed to one of my friends. I ordered a Prosecco. We enjoyed an hour, after which we were told we had to leave, most likely because we were not ordering food.. This was a beautiful spot with a lovely view and a breathtaking sunset, but the manager (I assume) was rude and unwelcoming, accusing us of coming on the wrong evening. Clearly, Reception had erred. We let it go and left. The 4 Stars are only for the location. Hospitality a fail. 50

We ate at the beautiful rooftop restaurant, Panorama, which offered some of the most spectacular…read moreviews of Florence. The food and drinks was fantastic, the service was great as well. We can't wait to go back one day.

Best and only hotel we stay at when we are in Florence. Centrally located. Steps from the Duomo…read more You can't go wrong!

Would you spend the night in what used to be a women's prison in the 12th century?…read more The Pagliazza Tower is the oldest building in Florence. It was built in the 6th century AD by the Byzantines as part of the "newer" city walls to augment the older Roman ones and protect the city during the Gothic War. The circular shape, which was rare in the Middle Ages, reflects ancient Roman building techniques. The tower rests on a circular wall that surrounded a swimming pool or Roman thermal bath. In the basement there is a calidarium, with brick floor channels for heat, which would have been used for steam baths. According to our guide, Roberta, it was used as a women's prison in the 12th century. Pagliazza references the straw mat bedding upon which the inmates slept. Later on, it was converted into the bell tower of a church. Eventually it was acquired as a private residence. Today it is home to a luxury hotel with a small museum and restaurants. The museum showcases artifacts from excavations dating back to the Roman and medieval times. Although we didn't stay here, the history of the Pagliazza Tower is very interesting.

Very hospitable, great location, safe and quiet with luxe amenities…read more I mean, a person can nitpick anything, right? There isn't much to find wrong here. From the amazing rooftop view to the staff who are all willing to engage and share recommendations and anticipate your needs, to the very good breakfast, it's all done nicely here. Very clean. Tastefully appointed, lots of open space to gather or isolate, I highly recommend it here. And i don't just rave about every place. I did slip out at 3am for a smoke. The clerk seemed annoyed about unlocking the front door and one of very few passers by was pretty sketchy. Back inside, the new security shift didn't recognize me and obviously observed me to make sure that I belonged, without being insulting or TOO conspicuous. Just enough to let me know that safety is a priority. Next door to the national library and so close to amazing restaurants, shopping, and sight seeing. Ok l, every trip has an ordeal. Ours was that the taxi app didn't help from the train station. So, it looked like a short walk. Let me tell you, with loaded backpacks, crowded sidewalks, and humidity, it was NOT a short walk. Get a cab!

Nice, nice, nice hotel located on the Arno River. All the amenities one could ask for by American…read morestandards. It is within walking distance to most major shopping areas, and most historic sites, including the Ponte Vecchio. A superb breakfast is included in a stay for about €300~ $ 340 pp nite. Service is excellent especially when Luca, a staff member , greeted us on a few occasions. Nice bar, nice dining room, and a very pretty lobby with a rooftop pool and bar. The view on the roof is beautiful.

Ponte Vecchio was a must see because that is the last name of my adopted mother in spirit, Aggie…read moreVecchio. The two of us found our way to the bridge where we could get great photos. I was glad this excursion made her happy. I'm definitely recommending. Besides I love Bridges!!

Truly Amazing. First of all, The staff is welcoming and friendly... your comfort is definitely…read moretheir priority. The rooms are comfortable, yet elegant at the same time. The spa is definitely a pleasure especially after a long day of exploring Florence all day long. This was our second stay here and they have only gotten better . Thank you Ponte Vecchio