Not a good experience at all! We had a reservation and a large group came in and we were out! They…read moreheld my deposit for 4 business days. I'm not a fan.

First and foremost as of July 12th Apple maps will take you to the wrong location! Use google maps!…read more They could be more technically savvy which would help considering they had a "sold out" sign but upon checking actually had two bikes, so definitely ask as they don't keep inventory well. Our bike was great, no issues, got us to and from Siena in 95 (40) degree heat no problem. Another issue, they have waaaay more bike rentals than GPS, so you might have to jerry-rig your phone to the bike like we did. Definitely would be a five star if the gear wasn't so gross. My husbands helmet stunk terribly and even the removable/washable pads were unclean. We lysoled it and wiped it out, it turned the towel black/brown, so nasty. The gloves were also disgusting. The jackets don't even have a spine protector.

We had a great experience renting bikes here. We came right before closing the night we got to town…read moreand the lady at the desk gave us a discount for two days. We got two bikes, helmets, locks and a basket for 60 E. The bikes worked well and we rode them all over Firenze. I tipped my bike over the next day and my basket came off. She promptly fixed my basket with a smile. Really easy and pleasant experience!

Giramondo is run by a very friendly family from Brazil. Their prices are as good, if not better,…read morethan the other near by bike rental places. Their hours were better - they were open later and permitted us to bring our bikes back late in the evening. The owner greeted us upon return and insisted on having a drink with us. They were so friendly and accommodating. After visiting 2 other bike shops to get a feel for them, we knew we had made the right choice going with Giramondo. Thanks for a great day of biking in Florence!

For folks from the U.S., this is the small shop of your dreams, with steel frame Colnagos hanging…read morefrom the ceiling. The owner/repair guy trued my wheel in a red second, adjusted the brakes, and had me riding again after a meal of spaghetti and 2 glasses of wine at a nearby trattoria. Does cycling in Italy get any better? I don't think so! It's not crammed packed like some bike shops -- just a guy working his trade. But it's very cool.

We brought our own bikes to Italy to cycle around. Our first ride, pedal broke off... :-( so we…read moresearched for a bike repair place. We found Filofficona, near our hotel. We got help immediately, very friendly service, we got even a replace bike to cycle around in Firenze ! We were charged 20 euro, a very fair price in our opinion. The store itself is also very nice, with all these vintage italian race bikes. Anyway, 5 stars !!

We just went on the Tuscany Vespa tour and enjoyed every minute of our experience. After an easy…read morecheck in, we took a van to the winery. We had 11 people in our family and another family also attended our time slot too! At the winery you take turns trying out the Vespa and seeing if you will be a good enough driver for the Vespa tour..this was important since you are going to be driving on roads and hills in the region. (You do go up and down a steep area on actual roads with cars) Alexa and Dejan did a great job of figuring out who was able to drive themselves and who should be passengers. I'm sure some of our group stressed them out but they were very patient and made it work so we had enough drivers and passengers for our day. There were 15 people who thought they would be drivers, and when we actually toured there was 8 drivers and the rest were passengers. This literally was the safest for everyone involved. We didn't get the GoPro package but it worked out since we had so many passengers. I do suggest the package if you do not have a passenger, the experience is very unique and as your driving, you dont get to really check out the scenery as much as a passenger would but I loved every minute of it! During the Vespa driving tour we did stop once to get off and take pictures. The area is beautiful!! At the winery, Lucca took us on a tour of the winery and then provided us with charcuterie, pasta and wine. The food and wine was delicious and we purchased olive oil for souvenirs. Not enough room for the wine! On the way back, they asked if we wanted to be brought back to the original location or dropped off at a look out point with a beautiful rose garden. We option that and it was only a 10 minute walk back to the heart of Florence. This was one of our favorite things we did in Florence and for sure a top 3 of our whole European 17 day trip. I highly recommend this tour, it was worth every penny!! Thank you again to Dejan, Alexa and Lucca for the wonderful day!!!

Preface: I booked this tour for myself, my husband and 2 teenage boys. In my mind, I thought it…read morewould be a leisurely ride through Tuscany like you see in the movies. That's what I thought...until we arrived in Tuscany the day before and drove through the tiniest, windiest roads with local Italian drivers! So you can imagine how nervous I was when we checked into the store before the tour. I didn't want to cancel because it was something my husband and older son wanted to do. We met Mauricio and Alexa at the store. Both were really friendly and Alexa was straightforward with me. She warned me it would be the same conditions riding the vespa, as it was when we drove the day earlier. But she said they would assess our skills once we got to the location. After a 30 minute drive, we arrived at the beautiful Fattoria San Pancrazio. Here they took us on a short tour of the amazing wine process and cellars. I can't remember the name of our guide, but he was charming and friendly. Afterwards, Alexa and Mauricio took us to the driveway to take the driving test. No one in our 12 person group drove a Vespa before (or recently), so Alexa did a short demonstration. I, of course, didn't pass the 1st time but I was totally ok with it. The vespa is not easy to drivr at all. I definitely wouldn't be confident driving my younger son behind me. Out of the group, only 4 people passed as drivers. At no point was anyone upset or mad, in fact, I think we were all relieved to know that Alexa and Mauricio were looking out for our safety and those around us. They made arrangements for everyone to ride with another driver and then we we were off. I was paired up with Marco, one of the senior workers at San Pancrazio. He was amazing and I learned so much about his passion for the products they make. I was completely terrified the entire time, but he made me feel safe. We stopped for pictures halfway through and then made our way back for lunch. Lunch was simple but satisfying and we got to try some excellent wines. I even bought 2 bottles and a bottle of olive oil. Overall, I think this is an amazing experience that everyone should try. I don't understand the bad reviews regarding not being able to drive. The company is all about safety and they really care about the people on their tours. On our ride, there was an inpatient local truck and car tailing behind us. If you weren't condidently driving the vespa, someone could've gotten hurt. They are protecting you, as well as their livelihood! When I come back to Florence, I will definitely do another of their tours (just as long as I'm not driving the vespa myself lol). Thank you to the staff of Tuscany Cycle and Fattoria San Pancrazio for an unforgettable time.

Riding a Vespa is an iconic, must-do when visiting Italy. It's a great way to experience the city…read moreand travel through the Tuscan countryside. My fiancé and I have never operated a Vespa before and we decided to walk into Florence Station rental at 5pm to book a Vespa for a few hours. Lucky for us, there was one Vespa available and we were able to use it despite the shop closing at 5:30pm! Yuri (I believe this is the owner's name) was very accommodating and generally just great to work with. His English is excellent since he has a wife and child living in Hawaii, he's also visited California (my home state) multiple times. Since it was our first time on a Vespa, he made sure to get us comfortable with using the vehicle by teaching my fiancé and riding with him around the block! His instructions were fantastic. Honestly, the streets of Florence are kind of scary to drive around in, especially during rush hour traffic. Yuri gave us a route and a map that we can follow and basic traffic instructions. Luckily, my fiancé is tall and was able to operate the Vespa smoothly. A tip from me is to book a Vespa early in the day (or online). This shop is popular and vehicles may not be available. The countryside is better to be traveled early in the day when there is still light out. The shop does close at 5:30pm so any rentals late in the day will be charged "sunset pricing" but keys can still be return after the shop closes via a special "key hole" in the gate.

My group of four rented Vespas and were very impressed with how kind, polite and patient Alex was…read more Only one member in our group had motorcycle/scooter experience. Alex allowed us to go around the block as many times as needed until we were comfortable. We never felt rushed or unvalued. He made the experience phenomenal. He also provided perfect directions to Chanti. This was the highlight of our trip.

We went on the Electric Bike Morning Tour of the Hills of Florence with Typical Tasting of Gelato -…read moreit was our favorite experience of our Florence visit. Our guide was super friendly and knowledgeable, the bikes were very fun and easy to ride, and the scenery was GORGEOUS. Could not recommend highly enough.

Took an e-bike tour through Airbnb here, and it was gorgeous, the guide was friendly and…read morepersonable, and the bikes are so fun and SO easy even on those steep hills. Would do it again in a heartbeat.

Awesome experience. If you're deciding between bike tours - pick this one! John built out the…read morebest experience. Dreamy stops, beautiful route! Scenes are unbeatable and service is next level.

Wow...what a great ride! Beautiful picturesque views overlooking Florence. Approx 22 miles of…read moreriding through the mountains of olive and wine country. Major league hills, many dirt roads, that are easily scaled by the E-bike...however caution must still be taken as many roads are very narrow and you will be competing with traffic in a few areas. Getting out of the city is a bit tricky but once your through the navigation is pretty intuitive with the map provided and running on a GPS AP from your mobile phone. Bring an extra battery for your phone as the GPS pulls a lot of power. Enjoy lunch in the town of Fiesole and a swim in the pool at the vineyard...that was a major highlight as we were in the midst of heat wave. The Owner and Magician - John - at Ebikes is the friendliest and most helpful person you can ever meet. We had an issue with a bike in Fiesole and John was there in 1/2 hr to repair...he road to us on his own bike and was un-phased by the issue as he greeted us with a smile! Saddle bags provided to carry extra stuff...like plenty of water bottles, camara and bathing suit. ....Enjoy a glass of Vino poolside and dream of the days highlights. Bravo EBIKES !!!!

Rented a bike for a day only 15.oo Euros. It was one of the most fun bike rides I had. I got to go…read moreall over Florence and see so much. The process was fast and easy to rent, bring ID. Make sure to lock the bike when not in use.

I rented a bike for two hours which cost me 40 euros which I thought was overpriced. The bike…read moremechanic did not check the inflation of the tires as I watched him do for the previous customer and treated me in a condescending manner (maybe due to my age?). Nor did he wheel the bike outside for me as he did for the previous customer. The bike (touring bike with gears) operated well but the tires were slightly under inflated. I would not recommend this shop.

My dad and I enjoyed this tremendously. Our tour guide, Ben, was extremely nice and personable. He…read morewanted to know about us, and gave us every fact about what we were seeing. He also explained everything thoroughly, while making sure we were comfortable and safe. Definitely worth the money, meeting a local wine maker and eating at her home was once and a lifetime.

Five stars for the team at Tuscany Bike Tours. Here's the day:…read more 9:30am Rendezvous at the shop in Florence. Meet your fellow riders. Try to pick out the riders that seem weaker than you. You'll need this info if it snows and you get stuck in the Pyrenees. 10am Take the shuttle bus out of Florence, into the Tuscan countryside. The van seats 8 comfortably. Bonding time with fellow riders...from Canada and the States and Oz. Note that many of them have cycling gear on. Lie to them and say that you competed in the Tour de France in 2012. Wear your seatbelts on the van. (This is Italy.) 10:45ish Tour the castle. Fortify yourself with a little wine. Get fitted for bikes and helmets. Your bike has a name. Remember it. Off onto the Tuscan roads 1pm Enjoy a late lunch at a little roadside cafe. Bruschetta, salad, pasta, lots of wine and plenty of convivial conversation with your fellow bikers. Tell them you were just joking about the Tour de France. Eat a little fruit and some espresso to get you ready for the road again. Try to remember the name of your bike. Was it "Diablo" or "Dianna Ross"? Consider going back in for some more wine while you try to remember. 2pm Another hour or two of biking the countryside. Your route includes an (optional) 2kilo stretch of road straight up Mount Everest. (Okay not really Mount Everest, but it feels like it by the time you are done.) You have the option of tapping out anywhere along the line. It is grueling. Consider giving up. Consider which of your fellow bikers you'll eat first if you've got to survive. Wish that you had done the Tour de France to warm up. Wish that you had not had so much wine. Wish that you never went on a biking tour. Wish that bikes had never been invented. Reach the top and forget all of this in a rush of endorphins. High five the other bikers. Feel better than you've ever felt. Consider buying a bike. Consider watching the Tour de France this year. Consider hugging that guy you were secretly planning to eat if things got really bad. 4pm Return the bikes and get in the van for the trip home. Realize that this was the best thing you've done in Firenze so far. Have a fantastic time talking to the people on your bike tour. Try to put that business about eating the weak behind you. Get lots of great tips from your driver. 5pm Reluctantly say arrivederci to your fellow bikers. Spend the rest of the evening talking about what a great day it was.

Was just a meeting point for a guided tour of Pisa and the leaning tower. Tour guide was great,…read morehumorous and knowledgeable at the same time