Sooooo easy to use, and WAY INEXPENSIVE!…read more We were doing a bit of sight-seeing outside of Florence, and hiring a private driver just wasn't going to cut it for us. We didn't need (or want!) to spend a ridiculous amount of money, and where we were going there were no trains. One day we had lunch reservations in Panzano in Chianti -- approx 60min ride only 3.80EUR each way. The other trip was to visit the Florence American Cemetary - approx 30min ride, only 2.30EUR each way. So basically, the SITA location is probably Southwest of the SMN train station. So if you were facing the train station, it would be to your left. This is the small little hub, complete with waiting area, for the regional buses. The buses were very clean, and in good condition. More like coach buses - - much better than what I was expecting. You go inside, and purchase your ticket from the office - -you can purchase round-trip if you'd like. Or... you can also purchase the one-way from your destination too, most likely at a Tabacchi store. Buses are very timely and on-schedule. I would definitely recommend using the SITA for any regional travel.

So good trains so fast ticket purchase so easy T2 here from…read morehotel so easy people reps inside answer questions love love

One of Italy's busiest stations as the main hub to Venice, Rome, Naples with 160,000 people passing…read morethrough every day, Santa Maria Novella is more than just a train station. It serves as a grand gateway to the heart of Florence bustling with locals and tourists, strategically positioned in the northwest corner of the historical center. Opened in 1935, it features a spacious entrance hall with a glass and steel roof. The station's main entrance leads directly to a large hall where tickets are purchased and information on several digital boards displaying train schedules prominently. There are 19 clearly marked platforms, and directional signs in multiple languages help guide passengers to their trains. The station houses several eateries, from quick snacks and coffee bars to sit-down restaurants. My partner, our friends, family member, and I waited here last Wednesday for our high-speed Italo train on our last leg to Rome. Andiamo!

There are some things you must know before riding the buses in Florence. First of all, you MUST…read morehave a ticket, and you must stamp your ticket on the bus the first time you get on one. Tickets can be purchased at many locations, such as tobacconists, newsagents, some coffee shops (anyone with "ATAF" stickers on their shop windows); and from the ATAF booth or two automated ticket vending machines at the Santa Maria Novella train station. They have their own form of police who check passengers on the bus to see that passengers have activated their tickets. If you do not have a ticket or you did not activate your ticket, be prepared for a hefty fine. It is really not worth it. We purchased bus tickets for € 18 each, which covered us for 7 days. A single ticket is € 1.20 and only good for a total of 90 minutes. They have a one day ticket for € 5, a 3-day ticket for € 12, a 7-day ticket for € 18 and a daily family for € 6. There are three doors on the buses (except on the small busses); the front and back ones are for getting on and the middle one is for getting off. After you get on, make your way to the nearby "ticket validating" machine and put your bus ticket in. The date and time is then printed on the ticket, starting the validity period of your ticket. You basically have 90 minutes on a single-use ticket, so you could get on and off of different buses and still use the same ticket during that time period. Another thing you need to do is to get a bus map that will tell you how to get around the city. It will clearly mark the routes. We liked that many stops had an electronic sign that would tell you how long the wait was for the bus to arrive. The busses were very efficient on this trip. (They were a lot newer than on our last visit.)

Overall I found the bus system to have many routes and stops. The app is nice to see when the next…read morebus will be to plan your trip accordingly. My main reason for the lower stars is because you can't buy a new ticket on the bus. There are many outside vendors but still inconvenient. Also the bus system is regularly delayed so this can be a nuisance in planning your day especially if you are a daily commuter. Bottom line...good system to get around Firenze but make sure to buy a ticket at a vendor or at the train station. Also the app is very helpful to see when your bus will arrive. Pros Many routes and stops Generally easy to find the stops App to see when you bus is coming Cons Regularly delayed The app should have a better map of the routes Be able to buy on the bus...I realize you can buy on the app but I had issues since I have an international phone number

Great experience! Luca was a gracious host / guide. extremely fortunate to have him show us these…read morebeautiful locations.

We used Luca from Let's Andiamo for a custom day tour around Tuscany (Siena, San Gimignano and…read morearea, from Florence). Luca is a great guide who knows the area in and out really well. He also keep a clean and well maintained Mercedes van for a premium experience. Luca listened to our need and preferences and created a unique experience for us, including a lunch in a quaint winery. He was also really engaging to our young daughter also making sure she is not bored. We will contact Luca and use his service again when we are back in Florence.

From the moment we were dropped off in front of the Excelsior, we noted the kind doorman, the…read morebeautiful lobby, and the exceptional service of Marta at the front desk. It was not even 10:00, but she got us checked into our room, which was greatly appreciated. Room 128 was spacious, comfortable, and had an amazing balcony that looks out on the river. Our bathroom was huge, with a shower/tub combination, fluffy robes, and slippers for our comfort. We had a separate 'toilet room' with a bidet, which provided an extra level of privacy. Breakfast in the lobby was a real treat. There were so many options. Made to order omelets, eggs, French toast, and pancakes, along with an assortment of pastries, tarts, and fresh fruit made it hard to choose. Everything we ate, was delicious. It was the best breakfast we had in our two week trip to Italy. After dinner, we enjoyed having a nightcap at the rooftop bar. The drinks were expensive, but the fabulous views made it a worthwhile expense. Sadly, we only had one night here, because this place was spectacular in every way. We would happily stay here again on our next trip to Florence!

A well deserved 5 star rating. Classic Old World charm and elegance updated with impeccable service…read moreand quality. From afternoon tea in the lobby to drinks on the terrace during the Golden Hour this is a must splurge. Come dressed well and enjoy.

I was traveling through Italy and just needed a simple hotel with the bare necessities. I…read moreoriginally found this hotel on Hotels.com and it had a 3 star rating. All I needed was a bed, wifi and a shower. This hotel was absolutely wonderful. For a European hotel the room was rather large as was the bathroom. It was central to many tourist attractions and only a 10-15 minute walk from the Florence train station. The complimentary breakfast was nothing special and the hotel is located on the second floor with a non working elevator (well at lest it didn't work while I was staying there). Those were the only cons about the hotel. The staff was very nice and I really liked it's location.

After a hostel booking issue, some friends and I ended up at Hotel Goldoni with limited cash. The…read morehotel staff fortunately let four of us stay in what was meant to be one room. Good hotel, and breakfast was included, which was nice

Was just a meeting point for a guided tour of Pisa and the leaning tower. Tour guide was great,…read morehumorous and knowledgeable at the same time