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    IKEA

    3.1 (907 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 months ago

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    Bedspread
    Josh R.

    Some of their home textiles lately have been really good. I bought a duvet which I love, 100% cotton, washed & dried perfectly. So then I bought a queen sheet set for $29.00 which was also really nice, which prompted me to buy another set of sheets as well as a really nicely made bedspread. Also over a certain amount and you can get free shipping to your home.

    'Cause they're battery-powered.
    Eric B.

    The Missus and I have visited occasionally since this store opened. Contemporary Scandinavian furniture is not our thing, but we do enjoy meandering through the maze, especially to smirk at the subtle tongue-in-cheek humor found at every turn (see the accompanying photos). We always start out by insisting, "We don't need anything!" but inevitably depart with tummies full of Swedish meatballs and a cart filled with kitchen gadgets and offbeat doohickeys. Through the years, I've assembled a few of their storage and shelving units. I'm reasonably handy, but for those who prefer, IKEA offers an assembly service and also a home handyman service called "Taskrabbit." We're less enamored with their self-service business model, but on the occasions when we've needed assistance, we've found store personnel to be friendly and knowledgeable. Nearly all of the cashier lanes have been converted to self-checkout, which can be cumbersome for those who purchase multiple large items. The return process is clunky; you need to fill out a form on a touchscreen in order to be assigned a place in line. And the wait can be long.

    Where are the wooden leg options?

    Ikea was my go to for inexpensive yet stylish decor and furniture, great for clients in a tight budget. The showroom used be be expansive, with interesting vignettes and a huge selection. So WHAT HAPPENED?!?! I was there this week and much is that is gone. The kitchen department seems much smaller and harder to navigate. The office dept is tiny! And what happened to the simple wooden desks that were utilitarian yet chic? None to be found, just tubular metal legs and confusing signage. And an employee who spent the entire time in his computer for the entire 15 mins I was there. Never once asked any one of the 10+ guests if they needed help. The only thing that saved them was their meatball lunch, still delicious and with lovely staff. I left with some 93 cent Easter chocolates and some elderflower preserves. Please fix this Ikea! I've been a regular shopper since you opened 20 years ago, and this is not a celebration of your store.

    Custom cabinetry with professional consultation
    Michelle F.

    IKEA Schaumburg has been here for over 20 years but still maintains itself as a very popular store. The 3 floored store offers a vast variety of items from lawn & garden, kitchen housewares, furniture, lighting, bedding, imported grocery items (cheese, jams, fish) etc... They do offer custom cabinetry and countertops as well. They also boast a traditional cafeteria where they are known for their Swedish meatballs and fresh baked cinnamon rolls! It's right off the expressway and easily accessible.

    Veggie hot dogs vegan
    Reginice C.

    I love IKEA! We strolled around, starting on the 3rd floor and working our way down. We really came to IKEA to eat Ha Ha! The veggie(vegan) hot dog is so good! And the plant(vegan) balls. I'm not a fan of the new plant-based strawberry soft serve; more like a sorbet.

    Meatballs
    Mark Y.

    First impression: It's huge. The biggest Ikea I've been in, though I've only been in a handful of them. It was also crowded. There were no shopping carts to be found on the first two floors, only those irritating plastic shopping baskets on wheels. I don't like them. We finally found some carts on the third floor. Prices at Ikea are always hit or miss. You can find some incredible deals if you are patient and know what you're looking for. I wasn't too impressed with the staff at this location, most seemed a bit cold. The lines were long at the restaurant and I felt claustrophobic the way everyone was crowded around the ordering kiosks. I ordered a bottle of water and had to go hunting for it. It was a confusing set up. The meatballs were pretty good though, as expected. I suppose it was partially our fault, choosing to go shopping on a Sunday. If we have to return it will be on a weekday when it's less crowded and the staff isn't as rushed.

    Front
    Conrad L.

    Went on a Saturday morning and it was not very busy at all. This location is quite large and the restaurant is updated with kiosks and new decor. IKEA provides stylish furniture at an affordable price. It may not last forever but the look and function make it great value. The only negative is the instructions are pictures only which can get frustrating. The nice thing is that if you are missing any pieces you can go to the service and get any replacements. It is a bit difficult to find ikea employees on the floor and the fact you have to walk thru the whole section is inconvenient. Swedish meatballs and cinnamon rolls are a must.

    Coat rack with hanging pots on them
    Lori S.

    I like that IKEA has displays set up so you can walk through and get ideas on what you want to take home. This location looks bigger than the one in Bolingbrook at least from the outside (this was my first time inside one of their stores). It was really crowded but they had a lot of registers so you can get checked out fast. We bought a new shoe rack that has a seat on the top. The price was good! We also saw a kitchen table we're thinking about getting.

    Garbage.

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    Sandra in home furnishings went above and beyond to help me here. It is so nice to see a big company have people who really care.

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    Page 3 of 23

    Ask the Community - IKEA

    Anyone have difficulties with cancelling an order online? I've tried calling, and no response. They just say the have high call volumes and hang up.

    Yes. I'm in an IKEA fan-group on Facebook: Everyone is having a great deal of difficulty getting through to an actual human being.

    Phone number for Schaumburg store?

    The website lists it as: (888) 888-4532. You will be routed to the call center and wait forever. It is very hard to speak to someone directly at the store. I know from experience. Good luck!

    View All 3 Questions

    Review Highlights - IKEA

    The only thing I will not buy from IKEA is sheets, that is something you have to spend real money on and can't get for cheap.

    Mentioned in 23 reviews

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    Penny Mustard Furnishings

    Penny Mustard Furnishings

    4.0(47 reviews)
    1.1 mi
    $$$

    Great experience! Stella helped us pick out several items. Great, excellent service. She listened…read moreto what we wanted and found exactly what we asked for. Great eye for decorating!

    If I could give a billion stars I would. My husband and I went to look for a new couch and we…read morealways wanted to check out Penny Mustard for years after buying couches that would last only a couple years. Upon entering this wonderful, energetic, and beautiful gal named Valerie introduced herself with her warm smile. How refreshing to be greeted respectfully and kindly, instead of the usual " need help?" OR not even getting acknowledged at all. Valerie instantly made us feel welcome and guided us with expertise and knowledge of brands, materials, and structure. Before we knew it, we bought an incredible new leather couch, leather recliner and leather ottoman! It's wasn't just about her salesmanship which is beyond outstanding, it was about giving us everything she had- 100% customer service. I've been in sales for 47 years and am old school giving my own clients 1000% as a Realtor, and seeing Val give the same was refreshing, and meaningful to us. We've been to other stores looking and the service (if we were even acknowledged) was cold , uninformative, and made us feel the salesman was inconvenienced. Not the case with Val at Penny Mustard. We felt like family. Val and I hit it off instantly. And we appreciated the comraderie among all the sales girls working. They worked helping each other. Again what a phenomenal experience we had. I just had to brag about them. It's just so darn wonderful to see that people still care about superb customer care and service. Next time you need furniture, run don't walk to Penny Mustard and see Val. Absolutely outstanding! We adore her!

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    Penny Mustard Furnishings
    Penny Mustard Furnishings
    Penny Mustard Furnishings

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    Jubilee Furniture - Variety of furniture from midcentury to modern. Perfect for that cozy lived in home style.

    Jubilee Furniture

    4.3(52 reviews)
    11.2 mi
    $
    Not-for-profit
    Boutique

    Have been completely obsessed with this place for years. I probably shouldn't tell the yelp world…read moremy secret. Ha. I always find awesome pieces here- large and small and always great quality! If you're looking for something special or to furnish a rental Property quickly and easily this is the spot. I bought a brutalist armoire cabinet here for $400? and Its valued at $1000+ beautiful solid wood piece. This is a great spot to stop in and walk around- you never know what you will find!!

    If you're looking for resale furniture in the Chicago area, it's almost essential you visit…read moreJubilee, both their Carol Stream and Lombard locations. They have the largest selection by far, and most of what they accept is in good condition. There's always something interesting in their collection, which at any time has handmade, vintage, collectible, and other unique items alongside more conventional ones. The more desirable vintage and antique items won't be cheap, but they'll be cheaper than at a curated vintage or antique furniture shop. Jubilee isn't a thrift store, and in some cases their prices can be a bit high. Everything is final sale, so there's an element of "buyer beware," like most resale shops. They put the brand name on the price tag if it's a selling point, but not so much for cheaper brands. Once I purchased an item here, and when I got home I found the label and saw it was made in China by a low-end furniture company. I never would have paid as much had I known, so I felt a bit duped. However I still wound up going back as I never found as much furniture I liked anywhere else. And for what it's worth, the item has held up. Most of their service is provided by volunteers, who are nice, but some are more knowledgeable than others. To sum up, it's not perfect, but in a retail landscape where most new furniture is either flimsy "manufactured wood" or ultra-expensive high end brands, Jubilee helps fill an important gap for affordable quality furniture.

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    Jubilee Furniture - Variety of furniture from midcentury to modern. Perfect for that cozy lived in home style.

    Variety of furniture from midcentury to modern. Perfect for that cozy lived in home style.

    Jubilee Furniture - Couches, art, lamps and more. That special touch to make your house a home.

    Couches, art, lamps and more. That special touch to make your house a home.

    Jubilee Furniture - Vast selection of Furniture in store, with new items coming in daily.

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    Vast selection of Furniture in store, with new items coming in daily.

    Walter E. Smithe Furniture & Design

    Walter E. Smithe Furniture & Design

    4.1(76 reviews)
    8.7 mi
    $$$

    We had interior decorator Kim, house now looks amazing and the custom order furniture was very…read morereasonable priced. Delivery guys were excellent.

    Finally, after nine long months, my furniture has arrived! Yay!…read more I ordered the furniture on New Year's Day 2022, and today was the day. What brought me here was two-fold: the immediate reason is that they had a daybed on clearance and I needed a guest bed; I had been looking for a full-sized daybed since it could serve multiple purposes. In addition, I had been looking at sofas for months and noticed in their catalog a couch with arms that had a pleated arm, which I have not seen before. Usually in couches I see a standard track, sock, or some other similar arm, but I loved the look of the pleat. I had intended to only purchase the daybed, but decided I might as well just get it all. I didn't realize how backlogged they were so it's good I did. The process of ordering was... for me... involved, but others I am certain won't take as long. I wanted to make the perfect choice for me, so I looked at basically every fabric they had. You might think that's hyperbole but I honestly think I did. The only thing I knew I wanted was for it to be very firm and for it to have pleats on the arms. I spent 3-5 hours at the store that day viewing couches, fabrics, deciding on pillow fabrics, and so on. There actually was a big snowstorm that day and they sent a few people home and by the time I left I had to drive like 40 miles per hour home from Glendale Heights to Ravenswood, but Chris (who no longer works there) was very patient and the other folks who work there were great too. I need to get an ottoman for my new couch, and I'd be happy to work with any of these designers. However, my review is a bit mixed, unfortunately. Whilst working with the designers was good and they were very helpful, the delivery wasn't as good. I decided to err on the side of a higher review so that I don't give too much weight to this somewhat small thing, but the delivery was a problem in two ways. One, when I asked the guy if he could lift the daybed slightly so I could adjust the rug that was underneath, he gave me a look like I had called him a slur and grudgingly moved it a tiny bit. His reaction made me not want to ask him for help so I just struggled with it later on my own. Secondly, I noticed when I returned upstairs that they had gotten some sort of brown goo on my brand new (fewer than two and a half weeks) painted walls. I tried washing it off but only got so much. So now I have to correct that, which is really, really annoying.

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    Walter E. Smithe Furniture & Design
    Walter E. Smithe Furniture & Design - Excellent sale prices here!

    Excellent sale prices here!

    Walter E. Smithe Furniture & Design

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    Steinhafels

    Steinhafels

    1.4(9 reviews)
    1.2 mi
    Discounts available
    Established in 1934

    Great service and value. Very accommodating sales representative and deilivery crew. Good quality.read more

    Buyer beware: We've been without a functioning couch for over a month -- and we do not recommend…read morethis company. We ordered a couch and selected a delivery date based on the delivery options the company provided. We planned around it, expecting a normal delivery of brand-new furniture. Instead, we've dealt with repeated damage, failed deliveries and no clear point of contact. And when you try to get help, there's effectively no human support to resolve the problem. Here's what happened from start to finish: Delivery attempt No. 1: No warning, then "it's damaged" On the scheduled delivery day, we received no advance notice of any issues. The delivery team arrived and told us the couch had been damaged at the warehouse and would not be delivered. The drivers even said we should have been notified ahead of time, but we weren't. They proceeded with the rest of the order, but once the truck was opened it was clear additional pieces were damaged, too -- specifically the coffee table and side tables. The drivers refused to deliver them because the damage was obvious. So after waiting for delivery, we ended the day with no couch and damaged items that could not be delivered. Delivery attempt No. 2: Couch arrives -- but defective and incorrectly assembled We waited for a second attempt. This time the couch did arrive, but it was in unacceptable condition for a new purchase. It had: * a rip/tear * improper assembly * a bend in the center * a bottom riser dragging * the wrong legs We were not comfortable sitting on it. We were also pushed toward "repair" as a solution, which is not reasonable for a brand-new couch that arrived defective and incorrectly assembled. Delivery attempt No. 3: The "replacement" is broken on the truck This attempt was supposed to be the fix: exchange the broken couch for a new, non-broken couch. Instead, the delivery team told us the replacement couch had a bent footrest while still on the truck. They said they tried to repair it, but it still wasn't functioning properly. After three delivery attempts, we were once again left without a working couch. Over a month later: still no resolution It has now been more than a month and we still do not have a functioning couch or a clear resolution. Communication has been slow and inconsistent, we've been bounced between people, and there is no single person taking ownership of the issue through completion. Bottom line We paid for new furniture. We've received damaged items, defective assembly, and a replacement that was broken before it even came off the truck -- plus no reliable way to speak to someone who can fix it. We do not recommend this company. If you're thinking about ordering, be warned: if something goes wrong, you may be stuck for weeks with no clear path to a resolution.

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    Steinhafels
    Steinhafels - Stuck like this for 3 months!

    Stuck like this for 3 months!

    Steinhafels

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    IKEA - homedecor - Updated May 2026

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