With IKEA I'm just not ready to come out of the closet. For organization concepts behind closed doors I am more than willing to accept the day-long frustration of trying to piece these particle board wonders together with the provided Allen wrench but for more visible pieces like a basement bedroom set, the construction shortcuts/flaws are far more noticeable. Shame on me for being cheap and relying on a mattress named after a Swedish poet when it should have been named after a Swedish prison. I'll drink from their cheapo glassware all day long but I shudder to think of the consequences of committing a felony anywhere near Stockholm. Three DIY stars. read more

Visited yesterday to pick up one shoe rack and work a bit from the cafe. But this review sums up a cumulative experience of coming here on and off over the past few years. Service: hit or miss in my experience. Some folks are Philly nice, but some are outright unfriendly. I recall some folks who were not very helpful when I was attempting to pick up some Click and Collect purchases and I ended up having to wait 20-30 minutes just to pick up for reasons I still don't know. But generally you will get prompt and helpful service. Selection: biggest knock for me. This site in particular it seems has struggled with stock where the Consho location has not. Some common items like Kallax'es or bedframes have been out of stock here when I've been looking for them. Value: regardless, IKEA quality is solid. Never had an issues with furniture I've purchased here, and they have great return and replacement parts policies. I also enjoy working at their upstairs cafe with my free hot drink with my family membership, although I wish they had an outlet or two. read more

You know I came here for their reasonably easy to put together furniture and got lost in the well known Ikea Maze. They have a great system for food and the sustainability of TooGoodToGo fits in well with Ikea as a European store particularly. It is a surprise they didn't start TooGoodToGo years ago because it's a win-win. Save food from being thrown away- better for the environment, save a little off of trash fees without knowing it. And the store makes a bit of money too. Customer gets a good deal as they are not allowed to be picky about food needs with the app- so no issues there. Can't leave Ikea without a Princess cake and Nordic salmon that I have not seen at Lidl anymore, lol. Staff is reasonably friendly here. read more

IKEA - TooGoodToGo random pastry and Chicken, black beans, rice, Swedish meatballs entree x 2 - Furniture Stores Near Me - Philadelphia, Pennsylvania

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Got yelled at by security for mistaking a customer returns desk for a check out counter. They thought I was stealing a 99 cent blue IKEA bag. When I tried explaining they got confrontational. I haven't been to an IKEA in 10 years so forgive me for not knowing the flow of things. They must see some stuff down here to be so aggressive and unfriendly for such a small ordinary thing! read more

Like it for what it is. Particle board empire. Hard to put together, hard to keep more than a couple years. Prices started to creep up here but somehow their food court items have not, its like a Costco hot dog strategy thing going on. Yes, its a maze inside, that joke isnt funny anymore. All that being said, its affordable enough for what you get. read more

I LOVE ikea, especially the Swedish meatballs literally dragged my boyfriend here for meatballs and a dresser, went back 2 days later for a desk, shelves a night stand and more meatballs! He didn't understand the hype but he does now! read more

Ikea is the best, they a third of the price for other furniture stores and the designing out of Ikea is much greater,

What can I say? Ikea is Ikea. Awesome price on home goods, decent food if you want to eat while there. Clean and tons of furniture items/products to sit on and try or overall see experience. Only con is that it can sometimes be difficult to find a worker to assist you. They're usually busy with another customer or not in the section you need. Customer service at in store food areas also seems not interested in being there. read more

IKEA - Bedroom setup - Furniture Stores Near Me - Philadelphia, Pennsylvania

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I drove 1 hour and 45 min to come here for the first time. I have not shopped here before as i told the 3 workers and they sent me home with half of my dresser. I drove a total of 6 hours due to a workers mistake and got a pitiful $25 like you really can't make this up! I talked on the phone with customer service and was offered a $75 gift card due to the inconvenience. I genuinely won't ever shop here it's sad. I loved my shelf,dresser and desk honestly but won't be shopping there again due to this bad experience! read more

IKEA - Furniture Stores Near Me - Philadelphia, Pennsylvania

Came in just to try the plant based impossible hot dogs. At 70cents per hot dog, it's really a deal that can't be beat. It's 25cents per dog to add the red cabbage and fried onions. I didn't realize this when I ordered but it's okay. I got two plain dogs and added mustard myself. My husband got the fancy dog and a plain. The fancy dog came with some mustard that didn't taste like the regular mustard but I could be wrong. I appreciate that they had these containers that held two hot dogs. This is the perfect weekend lunch while shopping down columbus blvd. Service was so so but it's to be expected. They did a great job at preparing our hot dogs and that's what counts. Will definitely be back! read more

IKEA - Furniture Stores Near Me - Philadelphia, Pennsylvania

Pro-tip: always start at the registers, get an ice cream to stave off any pre-shopping hangries and whisk by the clearance section first. read more

IKEA - One of the best ice cream values out there - Furniture Stores Near Me - Philadelphia, Pennsylvania

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Very good value as all IKEA with their food. Breakfast for $6 is a really good deal and gets you ready to explore the store. Cafeteria was clean, and the view here is great of the SS United States. Cashier was a little off, and couldn't find help in the actual store a bit later. Had some good deals and most things were in stock. But overall it's a good experience. read more

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I recently moved here from Edison and needed all new stuff. I came in and got several different things for the new home. Everyone was super nice. My problem is with the fact that I bought a coffee table and bedframe, both of which had problems and I had to do a return. It's upsetting, coming home, opening boxes and finding problems when the stuff is as big and bulky as it is you know? read more

Giving IKEA their flowers! I've patronized IKEAs for years and recently when I realized I needed another bookshelf for the basement. The current bookshelf I have, has been with me for over 10 years through multiple moves, so I figured why not just get the same bookshelf again from IKEA. I ordered the bookshelf online for store pickup. Received my confirmation for pick up quickly, pulled up to the curbside pickup on a Friday afternoon, confirmed my arrival and they were out within a minute or so (apparently I was first in line for pickup). They offered to load and off we went. Putting up the bookshelf was much easier this time than I remembered years ago but maybe because the instructions required 2 people whereas the first time I put it up myself (shrug). Only concern is that the anchors provided do not work if you have baseboards. Thankfully I have additional anchor straps to install, since I have a toddler who loves to climb! read more

IKEA - Furniture Stores Near Me - Philadelphia, Pennsylvania

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The customer service here is not the best. I was met with intense stares and "get-out-of-here" vibes from the staff when I just asked if the items on my list were available at the location (could not find them in the aisles). Would definitely avoid this location unless as a last resort. read more

IKEA - Strawberry soft ice - Furniture Stores Near Me - Philadelphia, Pennsylvania

Does the IKEA Company know what sort of train wreck the Philly store has become? It's an embarrassment. Nothing is stocked, twice today I was in sections that looked like they were being stocked and someone just walked away from the project. Nothing is in the right spot and therefore you can't tell the price of things. Mess, mess, mess. I went to check out with an item that said it was on sale. I asked the lady at the check out and she asked me, no joke, "did you take a picture of the sale price so that I know? Sometimes stuff is just in the wrong spot." Why in the world would I have taken a picture of the sale sign lady? The Sweds need to descend on this store and get the thing cleaned up. Mismanagement galore! read more

I needed to start a return of an item I purchased 2 days ago. It's been awhile since my last return with them. So once I walked into the return/exchange section of the store, I noticed they have 3 of these kiosk machines. I went over to sign in and key in my info. It simply was asking for name and phone number. I thought maybe they changed their procedure to enhance the flow. After I sign in and register my info to their system, apparently I still have to wait in the same line order. There were 2 customers ahead of me and only 1 counter was open. I thought it would speed things up, but it doesn't seem like it. I did get a text message to start the return process. I follow along on the site and submitted all the info, including which purchase order, what item it is, and what is the reason for the return. By the time it was my turn, the associate still has to scan my receipt and ask me what is the reason for the return. I just didn't see the need of that kiosk machine or what's the purpose behind. Another customer simply walked right behind me without signing in. Then follow by another customer who signed in. After I'm done, the one who signed in still have to wait for the one that simply walked right into the line. So tbh, it definitely waste of time signing in when customer could have just walked right in line. Just my experience and thought. read more

IKEA - Furniture Stores Near Me - Philadelphia, Pennsylvania

Customer service is so bad here. They have absolutely zero idea what is in their inventory. So many times we have checked the website and a certain item shows in stock but when we actually go to buy it in store, it's gone! See attached photo. We were there about 20 mins back and they had none in stock (It showed 1 in stock before we went) and now it says 2 in stock - WHERE????! read more

IKEA - Lies! We were just there and they had none in stock. - Furniture Stores Near Me - Philadelphia, Pennsylvania

FOOD EDITION Never thought I'd review IKEA's food but never say never. Taste: tasty! I had their Swedish meatballs with mashed potatoes and a side or broc- wished they put a tad seasonings like garlic/butter on it. Price: super reasonable. A platter of Swedish Meatball, Kid's meal of chicken tenders, strawberry cake and a bottle of OJ cost me $14 something. Ambiance: let's just say I'll come here more often. Lunch with a view! read more

IKEA - Swedish meatballs Kids platter: chicken tender Strawberry cake (odd-didn't taste any strawberry) - Furniture Stores Near Me - Philadelphia, Pennsylvania

It's several years since I visited IKEA but the store was super quiet when I went, which was perfect, received excellent help from a store associate, and found exactly what I wanted at a great price. A very positive experience. read more

While people might not like shopping and buying stuff from IKEA, I am in love with their food market. Where else can one get cheap Swedish food that is moderately healthy?! I got the side salad which was pretty ok. I also got the Stockholm salad which had a side of potatoes with a salad that contained marinated salmon. I wish there were bigger portions for the salmon but overall, the dill taste really helped this dish come to life. Remember that if you show your family and friends card you get free coffee. I totally forgot and got charged a dollar and fifty cents. read more

IKEA - Side salad - Furniture Stores Near Me - Philadelphia, Pennsylvania

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A store filled with stuff you don't need,but want. Lots of ideas and products to finish or fix the ideas in your head. Plus a restaurant to fill you up since you can spend hours wandering the maze of a store. read more

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This was the easiest time I've ever had at IKEA . I grab my stuff I looked up on the app then checked out. I got to my car all within 25 minutes. Then I noticed a tear in the box and broken shelving. I had to bring it back to returns and exchanges. My bad I didn't notice it at first, but in my defense this was one of two boxes and I had to separate them to got them in car. They told me 20 minutes. I said I'll just go grab it and you can process it. No need to get anyone else involved. Nope only option 20 min. So I gab lunch and was back in 25 min. Sorry another 10 min. Ok ended up being 40 minutes in total. Took 15 min more for them to replace the box (I could have done in 5 min). read more

Kitchen redesign disaster My wife and I had a new kitchen designed with South Philly IKEA staff (sort of), and assembled by Traemand. After several months of waiting for parts to become available and crossing state lines to complete our collection, we finally were able to schedule Traemand a return visit to assemble stuff. But when they came back for that they said they couldn't do the job because one of our walls was concrete, and they can't hang cabinets on concrete. This was several months into this project (and after Traemand had come out to measure and demo our existing cabinets). The Traemand person instructed us to get a 3rd party contractor to have a wood wall put up on top of the concrete wall to be able to hang the cabinets. He even had a name and number for us to call as "someone who does this thing all the time". We went with their suggestion, and over the next few weeks were able to get a wall put up on the concrete wall so Traemand could continue with the install. Amazingly this was done by applying Liquid Nails to huge sheets of OSB, essentially gluing the boards to the wall. Later we had another install date with Traemand (with yet a different crew of 2) who took two days to put together the cabinets. There were a few things that didn't fit perfect and one case of a washable panel that was put on backwards. They were eager to be done and leave. After nearly 4 months without a working kitchen or dining room we were also eager to be moving towards functional kitchen space again, so we fixed the minor fittings ourselves. We got new countertops and had new tiles put on top of the ugly OSB boards, and we were closer to a pretty nice looking kitchen (see first image). The project was about 2.5x more expensive than we had anticipated, but it looked pretty nice. About 8 months after the cabinets were assembled, one of the OSB walls came off the concrete, along with a large section of cabinets and all of our plates and dishes. Fortunately no one in the kitchen at the time, because they could have been severely injured (or killed!). We were left with heavy hearts with our now half-destroyed kitchen. Our insurance covered nothing, and IKEA "reviewed our case" and took no responsibility. Traemand is also unreachable, as it looks like the people working on our project was possibly subcontracted out to do the work. Ultimately the person responsible for the OSB walls is now out of state and a lawsuit would likely end up costing us more than we'd get back. We're now looking at at least $3000 to fix this mess, retile and take precautionary reinforcement measures on the other hanging cabinets installed. AND we'll have to spend another $1000 at IKEA too, to replace all of our broken cabinets. It is an extremely frustrating situation. I would advise those looking to use the cheap kitchen services at IKEA to at LEAST use a reputable contractor in tandem, and NOT Traemand, the contractor that IKEA works with. read more

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My large delivery was canceled even though I was home and the apartment concierge was present. I cannot get a human on the phone. The chatbots are useless. Customer service is based overseas and were slow to barely respond. read more

As much as I can't stand getting consumed by ikea, I have to say this is probably the best location I've been to. That being said, I've been to Locations in Brooklyn, Elizabeth, Long Island and Paramus. The few things I found special about this particular location is there was excessive staff waiting to assist, which we did not need and considering we were there on a Saturday it wasn't crazy busy. We found the desk and the drawer unit we were looking for and that's the end of the excitement. read more

IKEA - The Titanic - Furniture Stores Near Me - Philadelphia, Pennsylvania

Manager Rosie is completely rude , hangs up on customers. Lacks common courtesy . Store is poorly organized and ran. Mice seen in marketplace read more

I know what I'm going to get at IKEA. I know what I'll accept and what I won't consider buying. If I need some home accessories without breaking the bank, this is reliable. This location has plenty of parking, though the Chick-Fil-A at the entrance can make it hard to enter/leave. (I don't get it.) There are EV charging stations if you need that; sometimes I do. I've had to make returns a few times, and this location is markedly better than others. There's a check-in process where you can get browse the store and get a text when it's your turn (though last time they ignored that list and first helped people who got in line while I was checking in at the kiosk). I've never had to wait too long. Plus, $1 froyo at the end of the maze of showrooms! read more

I think it's time to update from 3 to 4 stars. I'm never going to stop coming here. Also it is way cleaner than it used to be. This particular Ikea is an invaluable resource. Sometimes their cheap shit falls apart and sometimes it last 10 years. read more

IKEA - 2020 and I'm still eating lunch here. - Furniture Stores Near Me - Philadelphia, Pennsylvania

Shopping at IKEA is a Fun experience! I love walking through the rooms to look for ideas. You can see how the different furniture and accessories look in a "room". It's easy to follow the arrows. The cafe is on the 2nd floor. It's a great place to get a snack or a meal. Try the Swedish meatball meal. There's also a small snack stand downstairs. The ice cream cone for 99cents is my fave! The marketplace is fun to explore. There's lots of different gadgets, frames and other fun buys as well as staples. There's an As Is room near the check outs that's worth a look. Staff is available to help plan kitchens, offices and closets. The IKEA family club offers discounts plus free coffee/tea each time you visit! read more

IKEA - Furniture Stores Near Me - Philadelphia, Pennsylvania

DISCLAIMER: This review is for the cafe only! Remember, you are eating at a cafeteria at Ikea. If you can keep this in mind. You will be pleasantly surprised with the quality of this food. For me, arduous, stressful Ikea trips are made tolerable by looking forward to these meatballs and ice cream. PRO TIP: The cafe in this Ikea actually offers the best view of the SS United States docked (and falling apart) across the highway. The view is truly stunning and totally unexpected. We got a triple order of meatballs, a Caesar salad, Mac n cheese, and some drinks. Nothing was amazing but, just like their furniture, Ikea's food is very affordable. I grabbed some meatballs to make at home and we got ice cream to ease the pain of trying to cram all of our furniture into my car. If you've never eaten at an Ikea, try it - just once. You will be pleasantly surprised and may find a way to avoid these trips in the future. read more

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Cheap home decorating products. The settings definitely give you ideas for home improvement. The cafeteria has cheap food and don't forget to visit the marketplace section at the exit area. The cinnamon buns look enticing. The cookies are delicious and there are some Daim goodies read more

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PANDEMIC SHOPPING. I've been an Ikea fan since forever. Coming back for the first time in a year was an eye-opener. Things are scaled down, displays feel a little more spread out. Every register and computer station has a plastic barrier. It feels otherworldly. The main restaurant is closed down, but the bistro on the first floor offers a scaled down menu to go. The meatballs and mashed potatoes was a small serving and was not really that hot. We shared a salmon sandwich, and the amount of salmon on it was barely discernible. Finally, overall the customer service felt really depressing. Everyone looked really tired and grumpy, and this was at opening on a mid-week day. We asked where we could find one item, and when we finally tracked down an employee for assistance, she snapped, "If it's not there, then we must be sold out of it." OK, dear. read more

Big fan of ikea and my visit today went really well! My husband and I had questions about the hemnes day bed and Ryan was extremely helpful. He was busy working on a request from another customer, but pushed to assist. As we had more questions, he walked us through the different options. He was friendly, honest about pricing and thorough. Some tags throughout the store were inconsistent with the products which was confusing at times. In the end, we found what we needed. read more

Swedish meatballs hit the spot every time. Love this place and I just have one complaint: The store is basically a maze, and despite the arrows I always get lost and it takes me hours to find my way out, but that could also just be a fault of my navigational skills. read more

I have had the worst experience with my kitchen delivery, including missing items and delivery not finishing their job but rather just leaving appliances on the first floor, blocking entrance to other residents. I live on the 3rd floor and ALL items were supposed to be delivered to my unit. I cannot get help from anyone at IKEA. I've tried the customer service number and have contacted the store manager (Sharof Keller) where I made my purchase and nobody will get back to me. I was told 5 days ago by Sharif Keller in an email that someone would call me and I've followed up daily but still nothing a not Sharif is not responding to emails. There are items missing from my delivery and I had to pay someone to come and carry the appliances up to my unit. I have now filed a claim with BBB and am disputing the charge for my items with my bank. What I want is for IKEA to reimburse me for the original shipping cost, reimburse my incurred cost for having to hire someone to come and carry the appliances up to my unit and I would like the missing items from my delivery to be replaced. This is a perfectly reasonable request and expectation on my part as I have already paid for these items and this service. read more

I've been told for years to visit Ikea, for the meatballs and home items. Finally I've had the chance to try out the Swedish entrees and peruse the options. I got the classic meatball entree, which has veggies, jam, and potatoes that come with it. There is so much seating, and it's cafeteria style, self serve just like the rest of the store! I like that mentality, just DIY and figure it out as you go. Meatballs are hot, and I wasn't sold on the jam until I tried it and loved it!! Just add some salt and the meatballs are tender and not overly cooked. There are some great deals, and walking through, you're left to pick out what you like and move around, no one pestering you about what you need help with or what you're looking for. Their marketing is in there set up: The longer that people feel comfortable in the store and curious about their furniture and goods, the more time they have to talk themselves into bringing it home with them. Drop the kids off at the door and spend, people! I come for the cheap cheap plates and kitchen supplies. read more

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I always have a pleasant experience at this Ikea location. Staff are very helpful, I have placed online pickup orders multiple times and the pickup process has always been quick and easy. There was one time I was missing a part and when I returned to customer service they were very helpful and resolved the issue quickly. read more

Fantastic stuff I love how the prices stayed reasonable but the furniture quality has really improved !

I LOVE IKEA. Everything about it is bomb. Take the kids to work off some energy. Get decorating ideas, food. What more could you want out of a store? Went here yesterday for the Flitsat table that has been sold out since last year and I was able to finally get one. The furniture is really easy to put together although you need to read the pictures. I've been shopping at IKEA for about 20 years and I still am excited to go here lol. read more

IKEA - Front of store - Furniture Stores Near Me - Philadelphia, Pennsylvania