This is the best birth control ever. I come here on a Sunday and all the screaming little brats running around make me never want to have kids. Don't get me wrong, I do want kids, but this is a good way to keep it from happening a little while longer. I like Ikea, but sometimes the fact that I have to build everything myself pisses me off. I mean sometimes I want to come home and enjoy my furniture, not sit on the floor for 2 hours trying to read the picture directions with the stupid little parts and weird Ikea tools. And I always have some part leftover. Maybe because I am a girl and building is not in my nature but somehow there is always something leftover. read more

IKEA - Furniture Stores Near Me - New Haven, Connecticut

I would never get cabinets from here again. Not in stock, have to pick up at a location in Branford CT that is only open 2-4 hrs a day, if that. Items aren't in stock and they use the excuse of covid and supply chain reasons why they don't have a date to get doors in. They charged the order before letting us know the items weren't available. Might as well go to home Depot or Lowe's and get stock cabinets instead. Ikea employees are useless. read more

Terrible customer service... I ordered the Malm (full) bed frame online, and I received side supports and rails for a queen sized bed. Upon realizing this, I brought the box to the New Haven IKEA. Once I arrived at the return/exchange station, I was told to wait outside despite there not being a line. The cashiers were on their cellphones, and it took an additional 20 minutes to receive assistance. After being called up, I explained my situation, I was told that there were no frames in stock, and that I should return in two days, since m "they may be in stock" by that time. Since there is no way to order just the side pieces separately online, this was my only option. Since a number for the New Haven is not available to the public, there is no way to confirm whether the item is going to be in stock at all before I go again in two days. Despite paying a 99 dollars (62.5 percent of the bed frame cost) convenience fee for the delivery, I believe this inconvenience has ultimately cost me more than the actual fee itself. When I inquired whether this fee could be refunded, I was told that it was not possible since the order was placed online. I have made an attempt to contact the IKEA support line on three separate occasions, however, i have not had a single successful attempt. I was hung up on after being on hold for half an hour, and immediately hung up on, on two separate occasions. Say whatever you want about Jeff Bezos, but Amazon has stellar customer service. I have yet to receive a single apology from the IKEA staff... Until IKEA is able to reconcile my current situation, I will keep my 1 star review. read more

Benefits: It's IKEA, you're gonna get decent quality and you're gonna get great prices and the customer service isn't terrible. Cons: Customers save because IKEA cuts costs in key areas, such as delivery services -- they outsource to third party carriers who I guess they don't really screen because everyone knows IKEA delivery is TRASH/they can't operate logistics worth a damn. Customer Service is good if you can reach them/stand to be on the phone for an hour+ -- most companies have a line service where you can have the company's CS just call you back when it's your turn in line, IKEA could really use that. Anyways. I'm salty because I just had yet ANOTHER brutal experience with IKEA delivery and I am officially done with this company. Will gladly pay the premium for better/more reliable delivery service. read more

Moving to a college town has its perks! Aside from free transpo to almost anywhere you need to go, there are a bunch of huge grocery and furniture stores close to any point from downtown New Haven. IKEA is baseline huge. Even if you start sifting through the selections early in the morning, it still seems you've missed key items. I love the "showrooms"! And even if you contemplate on taking pictures to simulate the setup in your new apartment, it just never works. Still, there's always a bunch of good finds here. If it's your first time shopping for furniture, make sure to join the ikea family program for great deals. And as odd as this may sound, assembling my own piece of furniture gives me a natural high. read more

I went in for 20 minutes to buy a comforter and came out to find my door handle had been ripped off. After calling the police and security- I found out the cameras were off for the ten minutes my car was broken into. read more

Unreal---same exact thing happened to me as Robbie K. in the Paramus NJ location!!! It's unbelievable how horridly they treat their customers. In my case former customer-no deal is worth that stress ever again! The man behind me in line did the online "click and collect" too and rented a trailer for the day to also find out they didn't have his items in stock AFTER already paying for them and spending the entire day to drive to pick them up. It's an absolutely disdainful way for a company that is supposedly "sustainable" in theory to treat other human beings! So sad, because the functionality and price of products is good and I've had good experiences in other IKEA's on the west Coast. But, I won't shop there again. read more

I always have a good experience at IKEA. The food court is usually pretty good and affordable, and yesterday we lucked out with a free meal for having the family card. I always find the set up of the rooms fun, but they were a little messy yesterday. Some of the beds were unmade or rustled from kids probably laying on them. No complaints, but there also could have been a better employee presence in the store. read more

I went to Ikea for the first time ever. Wow is it a huge place. I was not a fan. I needed to purchase an item as a gift and ended up walking for over an hour just to purchase and pick up. I was unable to find someone to point me in the right direction so I tried to follow the signs. I am sure this place gets busy on the weekends. Just not for me. read more

Better stocked and staffed than other IKEA and their "returns room" usually has a few unbearable bargains. Keep an eye out for display model bedding in there - sometimes you can get a duvet cover with a duvet still inside! Returns are pretty easy but the wait for picking up larger items can take a VERY long time. read more

IKEA is for certain people. You can be a college student or even a home owner. But if you don't "get" IKEA you never will. Its cheap furntiture that isn't (always) cheap. A lot of it is self serve, but that's what makes the prices so low. Been to this store several times and always feel overwhelmed by the amount of stuff that's here. Some great, some useless, but always interesting. Three tips: 1) Come in with a strategy. Need a desk, or chair? Don't come here to just browse, its too overwhelming. 2) Bring a big car. You'll be taking it home with you likely and you need space for things. 3) Stay for the food. The cafeteria is a great bargain. Its still cafeteria food, but the kids fries were hot and delicious. The meatballs were surprisingly tastly too. read more

Okay I think I'm in the minority of reviews. While I can't stand going to Ikea on the weekends(kids and out of staters.....no thank you!) I don't mind so much during the week. The layout is nice, and I Iike how short cuts are scattered around the store making it easier to get where you need to be--although, I have a tendency to lose the boy this way--he doesn't know the store like I do. He did emerge with some glasses for me last time though! I've bought a few tables from here and I've been satisfied...they look really nice and people are surprised when I say I got them from Ikea. I highly doubt I would ever buy a bed or a couch from here though...they just don't look or feel comfy!! Besides the kids and out of towners...the only other thing I can't stand is the food. I've never had it but it just smells gross to me!!! One of my friends calls this place "Satan's Big Blue Box"....sounds about right to me!!! read more

This review is for the New Haven location. I've been waiting for a call from the store to purchase two nightstands and have them shipped (for free)to my home because of a system problem on Sunday that prevented the cashier from ringing up these two particular items. I called the Call Center Tuesday late afternoon to inquire and was assured I would get a call from New Haven by 5:30pm. It's Wednesday, 4:30pm and no one from New Haven has called or sent me an email. And I can't get through to the Call Center. Clearly, IKEA has no consideration for my time or providing decent customer service. In future, don't make promises you have absolutely have no intention of keeping. read more

Had $34 left on an IKEA gift card so wanted to use it up today as I had some "free time" to kill in New Haven. Well, I had zero interest in the cheap crap they sell in the main store, so I loaded my cart with a bunch of Swedish food items. Then I proceeded to navigate through the maze of the store to the checkout line. After waiting over ten minutes in the checkout line, was informed I could proceed to the cheap hot dog/cinnamon bun/99 cent ice cream cone counter area to checkout because I had all food items in my cart. Well, after waiting in that line for another ten minutes, and after placing all my items on the counter and having them scanned, I was informed I would have to go back to the other checkout line because they could not accept the gift card in that line. Really ?? Does anyone working in IKEA have a clue ?? I've come to the conclusion that this store is weird. Perfect for New Haven, a strange and weird city. I have no desire to ever come back, even for a cheap breakfast. And I like cheap breakfasts. But I don't like weird vibes, and IKEA reeks of it for me. Sorry IKEA, I'm certain though that I won't be missed. read more

Worst experience you can ever have. Zero customer service, zero help. When some blesses you with some attention, it's only wrong information. Things that are supposed to be in stock are not. Those who should know, don't. They shuffle you from one line to the other with one lie after the next. It's pure incompetence from entrance to exit. With a sprinkle of bad attitude. read more

IKEA love to visit you... you make me happy, cause you look friendly. You inspire me cause you are creative. You make me smile cause you got the European goodies I grew up with (hering). You make me want to spend my money, cause you are cheap, but stylish. I can spend hours and hours inside you, and after leaving empty handed I still think it was worth the trip. I don't care that the names you use sound weird, cause they make the stuff you sell even look more cool. IKEA you are Häftigt! read more

IKEA - Furniture Stores Near Me - New Haven, Connecticut

What's not to love about IKEA? cheap furniture that is packed in such a way that it will fit in your trunk, cheap food that is OK for what you pay (and sometimes its free!). a maze like floor plan that most people walk against-the-grain. OK i do really like this store, on a rainy day its a place to go and ponder my storage solutions and see if i can reconfigure my kitchen or basement better to take advantage of the lack of space. Unfortunately it is often crowded with pushy people. cheap cinnamon rolls and soft serve are a bonus. read more

We got the dresser less than a year ago, call it 10 months. The design is nice, but it's definitely not something to keep long term. It's my wife's dresser, she kept a little bit of jewelry and make up and skin products in there. This morning the 2nd drawer finally collapsed so we can't use it anymore. read more

IKEA - The inside of the dresser collapsed. - Furniture Stores Near Me - New Haven, Connecticut

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This is the worst managed IKEA in America. As I wrote this I am beginning hour two of waiting to pick up ONE item. Update- doing this again. Today I got here at 9:30 am, and paid for my pIckup item at exactly 10:05. I was first in line. It's now past 10:30 and still no item. IKEA - if it takes you 30 minutes to pick one item for the very first customer of the day, no wonder its a disaster here. read more

It's a fun store to hit on a rainy day. It's really different. Very clean, very cheap, and very interesting for younger children. The staff there do not interfere with you while you're shopping. The employees have an awesome smoking room. Swedish culture at its finet. read more

I love coming to ikea for all the different types of organizational items for throughout the house. Everything is reasonably priced from all the homegoods to furniture. Not a fan of the overpriced tiny sofas however. This is where you come if you are good at the "put it together your self" projects to save money. Seeing the amazing closet cabinets I have to say I definetly overpaid for my California closet because the quality of ikea cabinets are definitely up to par with solid wood construction at a more affordable rate. I've bought many things here through the years for our house from kitchen supplies to picture frames and bed sheets which I love and all have held up really well. I will be building a bar in my basement from the great selection of kitchen cabinets ikea offers. In my last visit I had the opportunity to also try their cafe and i ordered the swedes meatballs dinner with a side of mashed potatoes and it was actually really good. Parking can be tight and people drive way too fast in the lot every time I've come so if you are bringing your children keep them real close until you can drop them at the kids corner inside. read more

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When you come into IKEA, most people don't realize you're not coming into just a furniture store, but you're coming for an experience. The IKEA experience starts out with the main lobby when you enter the store and greeted by a greeter. You would direct any questions you have about product location and how to essentially shop at IKEA. I made my way up the escalator and the first thing I saw was the Restaurant. The Salmon dish is by far my favorite. After relaxing and eating, I made my way into the showroom. You are supplied with a map/list, pencil, and ruler to bring along with you as you travel throughout the showroom. The showroom is essentially what it sounds like, it shows you room settings and decorative ideas presented by IKEA from Living rooms to Bedrooms and all in between. I made my way downstairs to the Marketplace. The market place is where you first find the carts. This is where you can buy essentially all the accessories to kitchens, beddings, living rooms, and lightings. As you make you way around the marketplace, you soon enter the Self-Serve warehouse. Right before you enter, there is a tunnel where you can retrieve flat-carts for the heavy big furniture. This is where the blank list on the map comes in when you enter the showroom. You would write down the location of the furniture you saw in the showroom and find it in the self-serve warehouse. After you pickup the furniture you go to checkout lanes and right before you leave, you're introduced to the Bistro to get any last ice-cream and hot dogs or other Swedish groceries. The IKEA store is laid out the way it is to give customers a way to visit every department and give visions and ideas as they travel along. Everything is strategically placed where they are for the customers convenience and that is true marketing genius. read more

It's close enough to walk to this Ikea to downtown New Haven and Wooster Square, or easily reachable from other neighborhoods by Uber or car. It has affordable, cute furniture. It's air-conditioned for those humid summer days. And the little mid-point restaurant is a cheap, convenient place to have a break and refuel before the bottom floor... and honestly, that cafeteria dining room has the best view of downtown New Haven that I've seen. If you join the Ikea Family program, you also get free wifi and coffee/tea (including refills). Always an enjoyable experience. We love you, Ikea!! read more

As I pass through the fourth decade of my life, I find myself gradually de-IKEA-fying. The bookcases that were so thrifty and cool when I was a grad student are bending like a U in the middle, the victims of particleboard rot. But that's not why I only give this IKEA two stars. There's certainly a need for cheap furniture at different stages of your life and I will throw no particleboard stones. The reason this IKEA is a MEH - I'VE EXPERIENCED BETTER (two stars) is that they have major staffing issues. Every time I go there, there are interminable lines. On a Saturday night, you could predict that there would be many people shopping. But there were only three registers open. The self-service registers were all closed (and have been on the last three times I have been there). Trying to find someone to help you is also an exercise in frustration. There just don't seem to be any staff at this IKEA and it shows in the overall cleanliness and organization of the place. If IKEA can improve their staffing, shorten the register lines, and clean up their store a bit, I'd be more than happy to give the flatpacked Swedes a happy four stars. p.s. Why do I keep subjecting myself to this? I blame my sweetie. She has a thing for IKEA linens. read more

I 100% agree with Robyn M. who said, "From start to finish, no one could be bothered to assist guests. And when approached for help, they would pawn us (customers) off to each other like it was a chore and they would rather complain about their life at home instead of doing their job. One even asked me to wait while he finished his conversation with a coworker about a party they had attended the weekend before... right in front of me." Like Robyn, I've been to IKEA in other parts of the country, and I had a positive experience, so it seems that this this location just doesn't hire dedicated employees. We went on March 24th and had an experience basically identical to Robyn's. I wrote to IKEA and received an automated response that they would reply "within 24-48 hours." Needless to say, it's been 7 days, and they still haven't bothered to reply. I suspect that, like other major corporations, they no longer care about customer service because they assume there are enough other people willing to tolerate poor service. It took me just past an hour to get to IKEA, and I was unable to get 3 out of the 4 items on my list. The customer service and overall experience was so poor that I plan on avoiding the company henceforth. It's too bad because my husband and I just bought our first house, and we are furnishing it from scratch... which means IKEA is losing a lot of potential business from us. It blows my mind that there are people who have IKEA design entire kitchens, etc. for them. Since they can't even handle basic customer service skills, I find it very hard to believe that they would do any quality renovation planning. read more

Ikea is what it is. It's a huge store that sells economical "temporary" furniture. Some of the furniture is constructed nicely but most of it is inexpensive partical board stuff (AKA: low-end quality stuff). I call it "temporary" because it's best used in a college dorm or somebody's first apartment, only until they move on to buy something nicer at a real furniture store. Nothing in Ikea is anything that you're going to hand down to your kids and grand kids. I like Ikea's home decor department in the downstairs level. Even when I don't buy anything, it gives me ideas on how to decorate my house. Unfortunately lots of the merchandise is styled in that Swedish euro style (warning: you might find yourself wearing a black turtleneck around the house if you buy too much of it). Visiting Ikea during the weekends verses the weekdays is like night and day. During the weekdays the aisles are practically empty, however during the weekend the aisles are completely packed with people. It's like the store transforms into an entirely different store during the weekends. I find their cafeteria's salmon plate with steamed vegetables to be very good. I've visited the upstairs cafeteria several times after work as a healthier alternative to fast food. read more

I have been to the store three times. Each time it was extremely difficult to find any sales people. There are only two people at the cash register with long lines. When I had to return something there were 4-5 people standing around. It was a defective product and they would not give me any cash back. It's no wonder that the prices are low. They don't invest in their personnel at all. A most unpleasant shopping experience!!! read more

We went to IKEA with a *plan*. The layout drives me batty. :P We found our metal kitchen shelves, bookcase, and entertainment center!! Things are starting to feel home-y and thanks to IKEA I can still afford to live here. read more

I just love wander IKEA stores and dreaming that these beautiful places without any clutter are my place. I had the time and didn't have anyone in tow so I was able to take my time and walk around. Sunday is not fun day. I guess I don't normally go on the weekends and now I know why others I know complain. Again, it didn't bother me because I didn't have a schedule or anything in particular to buy so I was able to people watch as I picked and poked through the bins. I got some great deals and items. Plates, bath mats, clocks, plant pots, lights, bulbs, cutting boards. Just some general items I needed. No real big furniture purchase this time. I do have a large table that opens up long with benches and just love it. We have beds and chairs from IKEA and really like it for the price. Although their furniture doesn't come apart and put back together well if you are going to plan on moving it around "often". The directions and furniture do go together easy and stay put but over time if you are planning to move a lot just keep it in mind the parts and pieces may or may not hold up. Anyway, if you want to learn about relationships this is the place to go on a Sunday when you have time to kill. Yeah I know, who today has time to kill? Everyone is super busy and on the go. AND you can def see that here. If looks could kill there would be many dead people after a day at IKEA. Husbands and wives trying to come to an agreement and buy stuff together is a true test to a relationship. All social walks seem to be glaring at each other as they measure and imagine their valueless junk all arranged and organized. Parenting skills are tested as well. You can see the look from the kids as they scream with impatience and their parents are trying to coax them back into the cart to be quiet. Been there I know it is tough. My kids have outgrown the play area and now when they go they tend to play make believe house in the kitchen and living rooms. So with all that said. I do really enjoy shopping at IKEA. They have wonderful products at really decent prices and it does really work. Things to keep in mind: Give yourself more time than you need. Plan to be there a while Plan for more people than you're expecting Roll with it. It's all good if you let it. Don't let a dish color get you all bent. And if it does go get an ice cream cone or sticky bun at the check out. Oh and bring your own bags or buy theirs for a mere 59 cents to put all your new stuff into. There are no bags at the end of the check out. There bags are super for grocery shopping and to put her beach stuff, overnight stuff, just stuff into! read more

Great place to visit and waste a day browsing and getting ideas. Don't be in a rush to get in and out as this place is huge.

This IKEA location is pretty nice and is a pleasure to shop at. It is conveniently located in New Haven and is clean and organized. Same usual set up with a top floor that hosts the well staged and neat rooms to help you get creative with your space. The lower floor is where the all the "stuff" is to get me into retail trouble. They have their famous Swedish meatballs and other imported foods to buy as well. read more

Ikea is an experience. My first trip was to get furniture. The next time I brought the whole family to browse. On my most recent trip I stopped in to kill some time with my 3 year old. They offer a drop off spot for your kids if you wanna ditch them. And there's also a cafeteria that I haven't tried but smells pretty damn good. Oh yeah, there's plenty of furniture for sale if you like putting the stuff together. Even though I'm not that handy I've been able to (somewhat) successfully assemble all the furniture I've purchased here. I find the prices on the cheap side & you can find almost anything you might need for your home. It's a great place to browse for home ideas or to people watch. You never know what/who you might find. Just be careful not to get lost. You may find yourself wandering around in circles wondering how the hell to get out! read more

You can't call to talk to a person!?! The smoothie juice boxes in the grocery section expired four months ago and I was trying to call to let them know so no one gets sick. The only number is the main IKEA number and when I make selections to talk to a customer service rep about a question, it hangs up saying they are busy and can't take more calls. wTf. read more

Only 2 of their cash registers are manned on most days. Long lines each time I go there. On every visit I request an additional person to open a register. Too much effort and aggravation. Even during holiday shopping season their approach remains the same. The merchandise holds few surprises. Ikea 10 years ago was much better! read more

IKEAs are usually my "happy place" - every time I've walked into one, you feel excited for what is around the next corner. HOWEVER, we have been shopping in the New Haven location twice since moving to CT for a few furniture items for our guest bedroom. The first time we made a list of what we wanted and found that the majority of items we needed were listed as "Temporarily Unavailable" in the showroom or "Out of Stock" in the pick up area. That 1st visit we left pretty much empty handed and decided we'd check back in a few months to assure items have been restocked. Our 2nd trip back was last night. EVERY furniture item we wanted was was listed as "Temporarily Unavailable" with tags recommending to find a customer service employee for assistance. We were unable to find any employees to help in the bedroom, office space, and storage department. We went to the pick up area just to double check some items - come to our surprise 2 of the items we wanted WERE in stock (tags were incorrect in the showroom) and 2 items that were listed as available were NOT in stock in the pick up area. This was very frustrating. Again, there was no employee in sight to assist us. This was mid-week and there were hardly any customers in the store, so I'm not sure where everyone was. We gathered what we could find and began the check out process. That area was so beyond HOT - everyone was sweating and fanning themselves. Our cashier was a HOT mess - she talked like she had marbles in her mouth, had a very large stain on her shirt, big eyebrow piercing, and had her back to us during the whole check out process. It was bizarre. I'm not sure how this store is making any money when their items are listed as unavailable but stocked in the pick up area and/or the opposite. Below is what we went to purchase and it's availability in the showroom: KALLAX grey bookcase (16 cube) - Temporarily Unavailable in showroom (but available in pick up area) KALLAX grey bookcase (8 cube) - Available in showroom (but Out of Stock in pick up area) KALLAX grey bookcase (4 cube) - Available in showroom (but Out of Stock in pick up area) KULLEN dresser - Temporarily Unavailable MALM glass top - Temporarily Unavailable Glass bathroom organizers (toothpaste, soap, etc) - available on display but not stocked 2 Throw rugs - available on display but not stocked White office desk - Temporarily Unavailable An Office Chair we liked - Temporarily Unavailable In addition, when looking around for alternative items to substitute with, many were listed as Temporarily Unavailable. read more

Waste of time! Long lines to get in for no reason, since there was no customer control policy, hand sanitizer station, or anything else. Not enough staff to help all the Saturday customers, majority of items were out of stock...especially specialty furniture like shelves, desks, and chairs. If you are lucky enough to find a staffed information station...they were uninterested in helping, and had no updates on possible restock dates. Stay away! read more

Love the product. However, I rarely write reviews and today left enough of a sour taste in my mouth to write this one. I've been to a few different IKEA locations after having moved across the US a few times. Having said that, the customer service at this location was very poor on 2/27/2018. From start to finish, no one could be bothered to assist guests. And when approached for help, they would pawn us (customers) off to each other like it was a chore and they would rather complain about their life at home instead of doing their job. One even asked me to wait while he finished his conversation with a coworker about a party they had attended the weekend before... right in front of me. I thought the Brooklyn, NY location had some questionable customer service.. this location was on another level and made Brooklyn feel like a Chick-Fil-A in terms of customer service. read more

- Avoid Delivery Service - The store: If you enjoy a shopping experience where you're trapped in what seems like a never-ending maze before you can even get close to checking out, this is the place for you. Not my cup of tea, but that's personal preference; this was the furniture our daughter wanted so we marched on. The delivery service: What I found unacceptable was the delivery service I paid a pretty penny for which was set for the first available delivery window the next day, between 10 am and 2 pm. Those were the terms agreed upon by us, the customers, and IKEA, the service provider. Given we were from out of town and moving our middle daughter to Yale campus, it was important to us to stick to this schedule given the furniture assembly time we had factored in after delivery. The delivery guys didn't show up until 3 pm and were not apologetic for their delay nor were they courteous. I have zero tolerance for people's lack of respect for others' time. To top it all off, one of the delivery guys just stared at us before finally departing as if he was expecting a cash tip from us. Really??!! Just clueless and rude. Never again. read more

Note that this is a review of the cafe. Vegetarian meatballs (juicy! Not dried out) with a side of veggies, rice and couscous. Swedish meatballs accompanied by a mountain of mashed potatoes, a generous helping cranberry sauce and again vegetables. All served on real china. The first meal cost me less than 4.50. And it was healthy and filling! The second selection less than 6. Better and less expensive than many of quick service (or "fast casual" if you will) joints around Yale's campus. A comfortable dining area with reliable and free coffee to boot (join the free rewards program!) Where else can you score a salon wrap for $3? Come to settle in with a book or get some work done on your laptop. Come to enjoy a meal with your family. Come alone. The IKEA cafe is the great equalizer of or time. Everyone - I mean everyone - will find something to enjoy here. read more

An associate (a bald caucasian man) in the coffee area was rude to my wife. Also, a clerk in the returns area was not very polite. However, a woman downstairs was tremendously helpful, thereby significantly increasing my rating of this store. Otherwise, it would be a 1 star. read more