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    IKEA

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

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    3 months ago

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    FBS Appliance - Not working.

    FBS Appliance

    (26 reviews)

    $$$$

    Blake Laugen has been absolutely wonderful to work with. My home remodel project lasted about a…read moreyear and I feel like I've been working with Blake for about that length of time. When it was time to make selections for kitchen appliances and a washer and dryer, Blake was extremely helpful. He kept my budget in mind and explained the pros and cons for the brands/models I was considering and I actually ended up purchasing a completely different model based on his recommendation. I LOVE all of the appliances that I purchased and I don't think I would have purchased them if Blake hadn't put them on my radar. Days before I planned to move into my house, my kitchen appliances were stolen which was a nightmare! I called Blake just to give him a heads up that I'll probably need to order another set of appliances because I needed them in order to move into my house. Before placing my replacement order, Blake expressed his apologies for what had happened to me and was quick to provide all of the necessary information for the police report. From what I remember, I didn't even ask him to do that. The replacement appliances arrived super fast as I stressed the importance of expediting the order because I wouldn't be able to move into my home until I had appliances. Both install processes were fast and easy - no issues. Not only is Blake extremely knowledgeable on the products he sells, he truly cares and is very honest which in my opinion, is hard to find in a salesperson. I've also asked Blake for appliance recommendations for family members who live out of state and he's provided his insight even though they can't order through him. I highly recommend working with Blake at Factory Builder Stores.

    Call Jenna at FBS if you want help selecting the best appliances for your home. Service is 5 star…read more Installation was excellent. I ordered a microwave, oven, washer and dryer! I'm a very happy customer.

    GREENTEK

    GREENTEK

    (208 reviews)

    ***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

    *Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

    Ferguson Plumbing Supply

    Ferguson Plumbing Supply

    (4 reviews)

    I went to Ferguson as our plumber recommended them. I would have been better off going online or…read moreto Home Depot or done place r we lose. It is a very fancy showroom and the high prices support that but you are getting full service, right ? Well no....., I ordered a faucet as our kitchen sink is down to a trickle. They sold me the extra parts I needed. Great! Our plumber comes - we do not have all the parts needed. Missing the deck plate. I'm charged for the visit. I call Ferguson. Olivia tries to help. Chandler our salesperson does not call me back. Ferguson has no parts in stock. I learn the part has to be ordered. She's going to send me a link. Never got it. End of business day, it's Friday no resolution. I end up calling Moen. They will send me the part in TWO weeks! Monday, Chandler does call me and leaves me a message. Sounds like I have to start fresh. As for the display room. It's great for whole house remodel and getting ideas. For comparison shopping it really sucks!

    I'm glad Felix and Joe had a good experience at this location. In the past, I've found the staff at…read morethe Ferguson South location to be very helpful. Unfortunately, that wasn't my experience at the North location on Metropolitan. I'm currently remodeling an outdoor shower and had questions about the drain and frost-proof hose bibs. When I arrived, I was the only customer in the store, but the salesman's attitude felt dismissive from the start. When I asked a question about the drain, he responded with, "First of all, what does the guy helping you with this project say?" I'm a woman, but I have experience working on construction and plumbing projects. While I always consult with a certified plumber for final approval, I also do the necessary legwork to ensure that plans and materials are ready in order to avoid delays. I couldn't tell whether the salesman was having a bad day, making assumptions based on my gender, or is simply unhelpful by nature. Either way, even if he didn't have all the answers, a respectful conversation, honest feedback, or a recommendation would have gone a long way.

    Sugarboo & Co - From rear of store pointed towards the front of the store

    Sugarboo & Co

    (24 reviews)

    $$$

    Arboretum, Great Hills

    Sugarboo & Co is a cool, unique and eclectic store with everything imaginable. When I was walking…read moreby I saw that they were selling Dubai chocolates. When I inquired more specifically, I learned that those were not "the Dubai chocolates." I appreciate the sales associate's honesty. They have a plethora of wall hangings. It is quite impressive the sayings they have on some of their wall hangings. If you are looking for some unique hearts for Valentine's day, Sugarboo is your go to place. The staff is southern hospitality friendly. They welcome any questions and if you are looking for something specifically, they will let you know exactly where it is in the store. This store is very affordable. Importantly, it has unique items that you will not find in every store you frequent.

    Sugarboo & Co is the cutest store in Austin, Texas! They sell clever and fun items to enhance your…read morehome's vibe. From pillows to placemats to notepads to candles to sweaters and shirts and comforters and pet items. Oh my! This store has so many fun products that are great gift giving ideas at reasonable prices. I visited from California on a work trip and super bummed I didn't bring a bigger suitcase because I would've bought so many gifts to give. I believe this store is female owned, and have store locations throughout the south. Their staff is sweet and accommodating, and every gift comes with a beautiful gift wrapping that's complementary. They have plenty of parking as they are part of a mall and there is tons of parking stalls. Can't wait to come back and visit this store on my next work trip. It will definitely be on my list of things to do when I visit Austin, Texas and in the mood for shopping.

    IKEA - homedecor - Updated May 2026

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