Worst experience ever! Waited in an empty lobby for 10 minutes before being acknowledged. Manager doesn't even make eye contact and tries to seat people that came after us first. Waitress approaches the table and did not say a word, just stood there and looked at us. She then takes our order and after 10 minutes we still had no silverware and no drinks. The worst part is that the place was nearly empty. We got so frustrated we got up and left. read more

I went to IHOP in State College for the first time early on a Friday evening -- around 5:30. There were just two of us. Having been to an IHOP before, I was looking forward to the meal, because they serve consistently delicious food and have a large menu to choose from. Unfortunately, when I went to IHOP, I had hands-down, the worst service I have ever experienced in a restaurant. When we arrive, the restaurant was humming with activity, but not overly busy. That said, it took fifteen minutes for our server to come get our drink orders. At that time, we placed our food orders as well. After ten minutes, the server came over with our water, and we had to wait another five for coffee. Fifteen minutes after we placed our order, we asked about our food -- we had somewhere to be shortly. Our server told us it would be five to ten minutes. When he noticed our anxiety, he offered to have it boxed up, but we assured him that we could eat in twenty minutes. I asked if I could pay, and of course he said yes -- then, when he brought my credit card back, he stood and watched as I calculated the tip and signed, which I found tremendously rude. Twenty-five minutes after he told us five to ten more minutes, our food arrived, and we immediately asked for boxes and utinsels to pack it up. A few minutes later, he showed up with boxes (and forgot the utinsels), and told us to have a good night, and walked away. I wish that it had just been our server who had been substandard. Throughout our time in the dining room, we could hear screaming, yelling, and cussing in the kitchen. The waitress in the next section over complained to others about our waiter. The chef and manager had to serve food since things were taking so long. It was a stressful and unpleasant experience, and I didn't even get to eat there. I essentially waited an hour for take-out. While the food is tasty at this IHOP, the service is awful, and I was extremely put off by my experience. I will not be going back. read more

Place was actually pretty good to eat at Our server was on some type of drug but honestly didn't mess anything up. Think she was just very tired but other than that it was pretty good. Manger was out showing her face making sure things were going smooth which was pretty cool. read more

We came in for breakfast but the wait was a little long for us. The hostess, named I believe Abigail, handed us a list of other breakfast options near by and honestly that was the best service I've ever had! read more

This place sucks! Waited for my food with my girl for about an hour and not very happy about this experience. Had to call off work because it took so long, not a very happy camper (45 minutes later) Food arrived, forgot my toast, crepes tasted funny, and the toast wasn't even toasted. It was just bread a small amount of butter, cold as well. Thanks. read more

Waited 25 min for food on a Tuesday afternoon. Food was barely warm. Serves food and left table and I had no silverware. Took another five minutes to even eat and then food was cold. Ketchup bottle at table was empty. Place is horrible. A man across from us got pancakes and heard him say there was GLASS in his blueberry syrup!!??? Wow stay away everyone!!! read more

Awful. Awful service, awful food. I was so hopeful... I love breakfast food. Eggs were runny and looked undercooked. Bacon overcooked. 15 min until a server came to take initial drink order. Went to pay and had to wait 8 min until someone came out to the registers. I should of sent the food back, but since there weren't many people in the restaurant (yes, there were only about 12 customers at 6 tables and the service was still this bad at 2pm) I didn't. Not coming back, not recommending it. read more

Horrible service. Waited well over 5 min for someone to even come out and greet us. Ordered in a reasonable amount of time once we finally sat but the food took a very long time and was wrong. The manager needs to make sure someone is there to greet you when you walk in. I watched 3 guys walk in and wait so long they left. We won't ever be back! We stopped her because the ihop in my home town is always quick. We were in a hurry and let our server know. Made no difference to her. Sorry to write a bad review but if you don't know what's happening, you can't fix it. read more

The stuff at the restaurant is unfriendly, he let at least 6 groups came after us sit first. I wait for a long time, it was a very unpleasant experience. read more

The food was wonderful and I def plan on going back....now the waitress was a lil iffy she slurred her words and didn't pay any attention to us brought our bill before the food, from experience with local individuals I'm going to bet she was on something it was just to obvious....but the cooks did a great job...they did a good enough job that the waitress isn't keeping me from this establishment LMAO I just know I'll request someone else....IHop still rocks! read more

Clinton was a great server 5 stars to him. Our actual sever get 1 star so 3 to be fair.

Our server, Averil, was all over the place. She didn't seem like she was even in this universe. She brought us another table's food originally and we waited over 30 min for French toast and an omelet.... read more

Absolutely amazing. Each time I've eaten there it has been amazing. I recommend eating here.

Worst experience I ever have in a restaurant. The staff is a mess. The egg is not the way I ordered. Terrible.

horrible service but food was good... waitress did not tend to our table we saw her maybe twice the entire time we were sitting down.

If a waiter or waitress asks a question, they should listen to the answer. I was asked if I needed a creamer for the coffee and I said, "Yes". She asked, "Milk or Half And Half?" I told her Milk. She brought a bowl of Half and Half. Minutes later I ordered a side of smoked sausage and she asked, "One or two?" I said, "One." She brought two! And here's something that's strange that probably is a nuisance to some. They pre wrap the silverware in a napkin and paper tape. However it's just a knife and fork. No spoon! I didn't mind stirring in the Half And Half with my knife but for a place where I bet the majority of guests order coffee, I thought it to be strange. All in all though, I liked this place. Everyone was pleasant, the food was good and it wasn't too crowded at 10:15 am Sunday. (Not a football or graduation weekend). read more

My friend and I are two early twenty year olds and we got sexually harassed by our waiter when we went to this ihop. from the minute we walked in the guy (who was like 40s) was creepy and sat down at our table with us, talked about doing drugs like ecstasy and LSD while he was working, TOUCHED MY FRIENDS JACKET wayyyy too close to her chest, and made a ton of weird inappropriate comments to the point my friend and I were trying to leave as soon as possible. the food sucked too and I couldn't even get a take out box because we were trying to leave. the only other worker (the manager?) encouraged the other waiter to make these jokes and even told me that "he must fancy you because he used a half a bottle of whipped cream on that waffle" followed by a wink. I have never been in a more uncomfortable situation in any food establishment, nevermind by the waiter. 0/10 absolutely awful, do not go there read more

The restaurant smelled really terrible especially in the morning. The wired and sick smell made people feel like not hungry at all. The food is good though. Tasty and fresh. And the amount of food is enough and the price is quite fair. The service is also good. The waiters are friendly and nice. read more

This place is absolutley shit. The server was rude and the food took forever to come out. The bill was outrageous for the amount of food we got. It literally took over 20 minutes to receive an order of fries read more

Ordered from Postmates. They completely left out my hash browns and they didn't bother to add to-go condiments. Pancakes were also burnt. I feel like they tucked me into bed and then screamed in my face. Extremely disappointed. read more

The servers are friendly and accommodating. The food is great. It does get a little crowded but hey what do you expect??? we go is the quality of the coffee. Pancakes and crepe are so good! Everything else is great! read more

1. Told our wait was 15 minutes. - waited almost 30 minutes. 2. Waitress came to our table - "I'll be right with you I have to take care of something else. - was gone for 15 minutes without getting our drink order. 3. Waitress came to our table to take our drink order. - went missing for another 15 minutes. 4. Waitress came back and stated "sorry it took so long, you're iced tea took awhile to make". - don't blame my iced tea Towards the end the rest of the meal was fine. The manager served us and the food was great. My assumption was that the waitress was new and clueless. read more

The slowest serving you could ever imagine. Never go there when you are desperate for food. Your anger and anxiety while waiting for food could feed you up before the food even arrives. read more

So... It was not great... The servers were really nice! The food, however, was slow, salty, tough, and generally unpalatable. Hire New cooks please. read more

Just graduated from Penn State and I must say over my four years that this is the worst service of anywhere. Even at McDonald's on College, where they are rushed on most nights, they are still very friendly. My family ate there to celebrate my graduation, and waited two hours for food. Two hours! Was simple stuff too. Waitress was new and was so overworked with tables she began to break down and cry. Felt so bad for her. Then manager comes and apologizes to us in the form of manager speak, keeping a smile on her face like nothing was wrong and handing us a discount. She would rather just hand us a discount than learn from her mistakes, which is bad management. This is an ongoing issue, too. Shame the State College Diner across from it closed, they were very good compared to this place. read more

Visited on 6/16. Seated promptly. After our orders were taken, service was extremely slow. Food came out as ordered. Everyone ate and seemed to like the food. Server had to grab the check three times before we were okay with the price. Will not return based on this experience. read more

Food was cold, order was wrong. My moms egg wasn't even cooked but thrown on the plate anyway. Gave her my over medium eggs (that's how she ordered hers, I ordered scrambled) read more

This place is terrible! The service was extremely slow and it took over 15 minutes before we finally got our drinks (iced water). There were unbussed tables that remained dirty for the entirety of our stay. Overall, the staff seems to be where the freaks of the DMV hang out during the day... read more

Got to go to the new Ihop that finally open in State College and it was great. The place was hopping and you could tell that word had spread fast about it being open. We actually finished up just before even more people were showing up to be seated. At the moment the place is not open 24 hrs. but it is understandable until they get into the grove with the new staff and what not. Everyone was really friendly and we had not problems with service. read more

I thought I would wait several weeks after this place opened in State College to give the staff a chance to know what they are doing. I went there on Sunday morning and arrived about ten minutes after they opened at 6 am since they are not open 24 hours yet. It took about 5 minutes before someone came out to seat me (by myself). I was seated by one of the waiters and he did get my juice that I ordered promptly but he was not waiting on my table and got me the menu and the waitress that was to be waiting my table came over after I was handed the menu and I told her I was not ready to order yet (had not had a chance to even open the menu yet) and she said she would be back. I waited for 30 minutes and she never came back to check on me and I had finished the juice I had ordered and almost finished reading the Sunday newspaper. I had to leave soon to get to work so I flagged down the gentlemen who had originally taken my order and asked for my bill. He apologized to me that the waitress had not come to take my order. I left a small tip. When I paid my bill the lady at the counter wanted to not charge me for the juice but my personal beliefs would not accept that. I have been to other IHOP's and have liked them. I know that this place is still new and probably still needs more time to get up to speed on customer service. I will probably wait some more before I return and will update my review then. 3/2/14 Today was my second attempt at dining at IHOP here in State College. I guess they must have known I was coming because I could not even get in. Seems there was a problem with the locks or something this Sunday morning because the staff was outside and Auman's locksmith was there when I arrived at 615 am (supposed to open up at 6 am). So it seems this place is still having issues. Well I am glad that State College has Waffle Shop. 3/16/14 My third attempt at dining here. I arrived around 630 am and only waited a little while before someone noticed and seated me. My waitress was friendly and service was good. I ordered the Garden Omelette with the hash brown potatoes. I enjoy omelettes but the Garden omelette seemed a little bland to me. I don't know if it was bland because they use buttermilk and wheat pancake mix in the egg or not but the eggs were just not to my liking in this omelette. I would have appreciated more choices of sides also for the price of this dish. Well at least I had a chance to sample the food this time. read more

It took over a half an hour to receive our meal. Our table was missing numerous items we ordered and the food itself was cold by the time we got it. Do yourself a favor and go somewhere else. read more

Trying to eat breakfast here this morning was by far the worst dining experience I have ever had - E.V.E.R. What do you make of a waitress that comes to the table, asks you what drinks you'd like, delivers water within a few minutes and then never returns? And when I say never, I mean it was at least 45 minutes (without exaggeration). The entire section that she was "serving" was in an uproar because she never came back! We thought she quit! We asked to speak with the manager, who showed up about 10 minutes later. We explained that in 45 minutes, our waitress hadn't been back with our coffee, but we could see that other tables were being seated after us, and had their meals in the same time. Tables in our section were walking out - they didn't care. People were getting up and finding their own utensils, ketchup, napkins, you name it, and helping themselves to it from other tables. We finally hailed down a young man named Joey. Joey explained that he'd help. He brought us coffee and mugs. He wasn't a waiter, but he whipped out a crumpled piece of paper from his pocket and took down our order. He placed the order and brought MORE coffee. Joey was the best! The "manager" came out to speak with us finally and she gave us some standard nonsense about she was happy we spoke up and the waitress is busy in the back with another order. Sheer nonsense! How about saying "I'm sorry and we'll expedite your order"?! Long story short, the waitress finally came back from her smoke break and pretended to pick up the pieces. In the meantime, Joey and another coworker brought us some of the food that the kitchen made but delivered to empty tables of people that left from hunger and frustration. We took the second hand food and ate it since it was already an hour + since we walked in those doors. You're probably wondering why we didn't leave. Well, some of our group left and went to Subway across the street. Others stayed, and regretted it. OK, enough complaining. Just wanted to let you know it was the worst dining experience ever. And the "manager" is an enabler to the situation, and not even remotely a customer oriented people person. When we left, we noticed 3 employees "hanging out" at the dumpsters - all smoking. Two others were sitting in a van in the parking lot, also on a smoke break. And sure enough, our waitress walked out too ... probably to finish up her earlier break (all while Joey was still servicing customers to the best of his abilities). Final words - promote Joey, who was doing his job, along with the waitress's and manager's job. Fire the rest of the lazy employees who could care less. The owner of this place should take a good hard look at who's running the show here. read more

Wonderful server, sweet girl. Typical IHOP. Kinda sticky, but not gross unclean otherwise. Cold food sucked, but for cheap breakfast, it was ok. You get what you pay for. read more

Decent place. One of the hosts named Justin was great. Such a nice guy, personable and warm. Waiter named mark was very efficient. Food was what you would expect from an ihop. read more

So incredibly disorganized, you can hear people screaming at each other in the kitchen and the wait staff walks around like they don't know what they're doing. Every time I come here there are different people working, and you can tell they can't keep staff and that no one wants to work here because it is so bad. I'm sitting here waiting for them to fix a botched order for me right now and I can hear two employees arguing loudly in the kitchen. Worst ihop I have ever been to, somebody from corporate needs to come fix this place ASAP. Will never come back. read more

This is the worst experience I have ever had in a restaurant......Serving was SUPER SLOW. We waited for about an hour after ordering. The server gave us coffee, but we waited for 20mins for her to get the cream for our coffee. When we finally got our meals, the food wad COLD! I ordered a philly cheesesteak, and the meat was cold and dry! My friends got omelette, and the omelette was COLD AND DRY. We talked to the manager, and she just took our dish and made the kitchen redo our order. The food are OK this time, but they did not give me my side even though I asked for it several times. If Yelp allows zero star ranking, I would definitely do that! I will never go back to this restaurant again. read more

Gone to this IHOP multiple times, every time we've had either a forgotten food item/cold food/wrong food item. One time they brought our food and they took so long to get us silver ware my one friend started eating his pancakes with his hands. There never been fast or moderately correct on the orders. They run such a disaster of a restaurant that they have lines waiting for tables, while having half of the tables in the restaurant open. With no paper towels in the restroom, a burnt egg (which we were promised a newly cooked that we never received), and a screw up on checks we've never enjoyed eating here. read more

Having an IHOP in State College is great! Denny's was getting old, and the Waffle Shop is only open until 4 on a good day. I'm really happy that this finally came to State College. The food was great, the service was excellent, everything looked to be running smoothly. The only down fall is that they are not 24 hours yet, but hopefully they will do that after being open for a little while. read more

I was not expecting much, with the "breakfast" at the Ramada a disaster we decided to do the IHOP. Yes it is a chain, but this location is doing it right -it is pretty big, so despite the large number of cars, wee were seated right away. I do not know if new or newly remodeled but this place was spotless. The menu is large and the crepes were a big hit. So unless you are looking for the PSU experience on College Ave - there is no reason to not come here for standard breakfast. read more

Had the worst customer service experience ever here. We didn't get silverware. It took forever to get refills when we all had water. Just water. The coffee was disgusting. We had a ton of waiters just bringing out food but couldn't find out where anything went. They asked two of the people in our party multiple times if they had what they were bringing out but the one time of the girls did spot her meal in a waiter's hand. She was told it wasn't hers. Then they took it in the kitchen and brought it back ten minutes later. The same plate! It was obviously cold so they told her they would make her a new one but they just microwaved it. The manager wouldn't even come out, even though there was obviously a problem. Finally someone in my party went to find the manager herself. She wasn't overly helpful but she did get a new meal for the girl who got a microwaved one. Oh yeah and we watched them take a plate from our table that they gave out on accident and put it on another table. So you might be getting food from another table when you eat here. read more