The wait was a little long due to other staff but Ms.Emily did a great job stepping up and getting us seated. She did an outstanding job when it came to making sure we had everything we needed. She also went out of her way to make our time there very enjoyable. The food came out very good and she was accommodating to all of our needs. Thank you so much for the great hospitality Ms.Emily! read more

my server Breana was extremely confident and beyond amazing no problems with our food nor service definitely will be coming back soon

The saddest avocado toast I've ever seen in my life. 6 tiny rotten pieces. I'm unsure what's happening with the tomatoes too. It's sad to see what passes for an avocado toast nowadays. Didn't even get a refund. read more

IHOP - Breakfast & Brunch Near Me - Rosenberg, Texas

Food was fresh and tasted amazing. Felt very loved. The service was incredible. You have to go in a time that's a little slower. It was truly a great environment and I will definitely be back read more

Absolutely worst experience waited a hour just to eat you want a good meal that takes a good amount of time to get to you DONT COME TO ROSENBERG IHOP read more

This was my second time at this location where it took over 10 minutes for someone to even realize we were standing at the register to be sat. Both times, they were nowhere near busy. Lots of empty tables and booths. Today, the lady came around the corner and mouthed "oh s***" because there were 2 parties (of 2, not even big) waiting to be sat. The first party was sat but mine waited for another 10 minutes before just deciding to leave. Horrible service! read more

Candace our waitress was so good to us and tried her best to please us but the restaurant is garbage, the food was not so bad but very cold and my husband ask for crispy hashbrowns and got the most nastiest and soggy hash brown . What's even more sad is that the waitress went to tell the managers of the situation and she didn't even come to say sorry and offer a 20% for the onions a total of 11 cents. IHOP do better without your customers you would not be in business y'all are so commercial that y'all don't care if we like the food or service because we still have to pay the bill. So sad but one thing about us as customers you will get us ones but not twice. if I could rate a 0 I would a 1 star is to much. read more

We went on Christmas so it was really busy and the service was slow, but the staff were nice. They accidentally gave me the omelette instead of the benedict, but gave the omelette to me for free. The caramel apple hot chocolate was perfect. Felt very homey and like a traditional diner. read more

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Service here is horrible again. The wait time is horrible and too long. I almost got skipped again just getting seated. Then realized after like 20-30 minutes that no one has come to even give us a menu or take our drink and food orders yet. Had to call a waiter to ask who my waiter was. She went to go ask someone. Then had to wait another 15 minutes just to finally get a waiter take my order with still no menu given. I had to ask for a menu then placed my order. I really wanted to just leave and go to Denny's but my daughter wanted to stay so we stayed. A lot of the times I come it seems as if they do not have enough staff for the amount of customers they get. If there was another ihop closer then I wouldn't come here at all. I think I'm going to start going to Dennys instead. read more

Zero stars got seated and waited 20 min and no one ever came to get our order or drink order do not eat here horrible service

They could improve on their ability to handle delivery orders food is never ready on time and pick up times are substantially late. We work as well as they do and count on pick up times to be on time. We get in trouble for late pick ups and late deliveries. read more

We arrived at around 11:40am got sat somewhat quickly, the food was okay, I got the avocado bacon burger and my boyfriend got the French toast meal, when our order was being taken I was asked if I wanted everything in my burger, I said no tomato but still got tomato, we left at around 12:35 and in that whole time we got 2 refills which we had to ask for despite our waitress walking by multiple times, food did however take longer than usual our food didn't arrive until like 12:25. read more

IHOP - Proof I asked for no tomatoes - Breakfast & Brunch Near Me - Rosenberg, Texas

Lazy lazy lazy staff. This is why you should never hire monkeys. Online order ordered 30mins ago staff didnt even start on the order till we got there. Completely indifferent to customers and sat around taking talking. You need to fire some of them cause good lord ur wasting money paying them. read more

Got the buffalo chicken melt and needless to say it wasn't melted. Cheese was hard and chicken chewy. Will not be returning read more

IHOP - Buffalo Chicken Melt - Breakfast & Brunch Near Me - Rosenberg, Texas

I said I wasnt coming back here. If it wasnt for my daughter, I would not have come back. I made sure to tell her not to suggest this location again after our previous three failed attempts. We have been sitting here for 40 minutes and still havent gotten our food. They need to close this location. read more

IHOP - Breakfast & Brunch Near Me - Rosenberg, Texas

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I went to pick up a to go order and it was to be ready at 9:12am I did not get my food for an hour and then it was cooled I had them remake my food this is the most terrible place to order food there where also people waiting for there food and it had been a long time before they received their order I did ask for my money back and they are going to refund me but it had to go to the district manager for my refund I can't believe that's how they refund your money what happens when you are there you don't get your money back they have to send an email to get it I would not order anything from them again I will go to the one on Hwy 6 they are much better. read more

This is the worse place to ever try to eat . The wait is forever and they have no customers . When you finally get seated the service is horrible . Good luck with getting your order right read more

Food was disappointing--chicken and waffles missed the mark. Service was just okay here.

Stay away from I Hop at Bellaire & 99 in katy. Tried it out for third time because we saw cars in parking lot which is rare. No improvement. Staff fooling around and more occupied with each other than customers. Long wait time for the order and longer to get a bill. Manager seen yelling at staff to stop socializing and get back to work. Food is not up to par with I Hop at I-10 & Fry Road. Really an unpleasant experience. read more

If i could give no stars i would. Stood at the front one person said we will be right with you the others didn't even both until standing there for 5 minutes. Got to the table, our server came up to us with an airpod in one ear & a big hickey on her neck. We ordered choc chip pancakes buttermilk got regular ones hash browns extra crispy omelette with extra bacon we received none of it.. The main reason we only come here is for the choc chip pancakes i could make them at home which i will start doing because it's not worth the service. Being a manager at a restaurant i would NEVER allow my employees to ever walk around with airpods in. Y'all should probably step it up. read more

[As of July 18] Breakfast time with the family at Ihop. Let's go! RESTAURANT: The dining area seemed a bit dirty. Staff would clean, but it would just be the tables. Multiple areas had plenty of random scraps littering the floor that needed sweeping. For how slow it looked, I don't know why that couldn't have been handled. Mom mentioned an odd smell that was present. She mentioned that it was present on a previous visit. It's not unbearable, but one you can do without. STAFF: It took a few minutes before we were greeted by a host/hostess. It didn't seem that busy to have been waiting at all. We were served by Jessica today. She was very receptive to ALL of our requests, so thank you Jessica. FOOD: My family loves their coffee, but the coffee that was served was more water than coffee. After receiving a new pot, we were satisfied to see that it met are standards. Orange juice was also a beverage for me to drink, but I only drank half. That was watery as well. I chose to dine on the 2x2x2 (pancakes x eggs x sausage). Pancakes were as good as I remember. Soft enough that I didn't need to use my knife to cut. Sausages were just right. The eggs were disappointing though. They just didn't taste right. I should have asked to pay extra cost for real eggs. As of now, this wouldn't be the goto Ihop for dining. If Ihop can improve their service in the respective areas, I believe Yelpers would give more stars. Presentation is key! fin. read more

IHOP - Breakfast & Brunch Near Me - Rosenberg, Texas

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We hadn't been here in quite awhile due to some previously less than stellar visits but decided to give it another try. We were pleasantly surprised today. We were seated immediately and our server (I think her name was Jackie) got our drink orders right away. Our food came out correct, hot, and fresh tasting. Our drinks were kept filled Jackie was very attentive and pleasant. If you previously wrote this place off it might be a good time to give it another try. read more

So I've seen reviews of the IHOP by Kroger and I should have believed them. But we went today anyway after getting our covid shots. We walked in and even through our masks it had an odd smell. After 5 minutes of waiting to be seated, here comes a young man. He seats us, I try to order a coke, they have Pepsi. Nope. Orange juice? Nope. Coffee? Yes. That coffee was the worst. There were 2 other tables. It was just terrible. We didn't even get food. We just had coffee and left. Now we're on our way to the IHOP in Sugarland because my husband wants the new bacon they have on the menu. Keep in mind I understand that restaurants are short staffed during this time. There was about 5-6 people just sitting in the back talking and laughing. The restaurant was nowhere near busy. If it had been it would be no big deal. But this was just ridiculous. We won't be returning. read more

WHATEVER YOU DO DONT COME! I've known this ihop since it's been open. I've only been here around 3 times and each time I come I remember why I tell myself I'm never coming back. This time I didn't even get seated. I was standing for 20 minutes with no one in the front. The restaurant wasn't even busy. THE RESTAURANT IS HORRIBLE! The STAFF IS BAD. They need to close this location and start from scratch! It's really bad here, you couldn't even pay me to come to this location anymore. 0 STARS! read more

We ordered a delicious breakfast. French toast, eggs with cheese and turkey bacon. The other order was a stack of pancakes and a Colorado Omelette. Liked everything but the decaffeinated coffee. I think it was the blue sugar masquerading as Equal. The coffee had a bitter taste. Really enjoyed the pancakes and French Toast.the best though. The waitress Alexander was a delight. She was very pleasant and accommodating.. she checked on us timely. We would definitely recommend a visit to this IHOP. read more

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We haven't been back since it opened but decided to give this IHOP another try. GLAD we did! Steak tips and eggs were cooked beautifully, and the pancakes were delicious! Our server ARMANDO was EXCELLENT! He was busy busy busy, and still kept up with our drinks! You can tell he has a great work ethic! IHOP could help themselves by having a few more employees, but it was still a good experience! read more

Food- I have literally no idea for reasons that will be explained. Ambiance- chaotic at best Service- Here we go. Normally I am the type that writes very positively because I know how hard the restaurant industry is on staff, but wow. Even the most optimistic person cannot explain this in a positive way. It's fathers day and we get it- it's going to be busy. A 30 minute wait time is perfectly normal, so we wait and they have a lovely waiting area. From there, it takes a rapid descent. We finally are led through a sporadically seated restaurant with half of the tables littered with dirty dishes and cups but very few have people eating at them, to a small room where another family is seated and eating. The other tables in that room are equally dirty. For 30 minutes, no one says anything to us. No "Hi how are you today?" or "Hello, a server will be with you shortly." We begin to joke that they took us to this room because this is the room where they seat the forgotten people. We wait another 10 minutes and watch as two other tables in the main restaurant are seated and drink orders are taken. Meanwhile, we are waiting and no one even acknowledges us. We decided enough was enough and left. If they were short staff, no one bothered to say. Actually, no one bothered to say anything to us except that a table was ready. read more

the server brought our food and took for ever with my toast I was almost finish with my food. waited for my refill never got it. never coming back read more

Worst customer experience ever! Sat for 30 min and never received a drink! The waitress ignored us when she had tables that surrounded us! Where was the manager!? Terrible service never going back! read more

Waiter took forever to bring our drinks almost 15 mins and it wasn't even busy. They didn't have any hot syrup which is weird because every other location does. Also food came out cold. My eggs I asked them to be over easy and they gave me over medium I didn't bother to complain because I was already waiting long enough. I'm glad I don't stay in the area anymore I think this is the worst ihop I've ever gone too read more

It's not hard to write a bad review, all you have to do is just say a bunch of negative things that are not true or unfounded. I've written a Google review about this particular iHop and even made suggestions to help them get better. Nothing has changed, the service is lousy and they make excuses for the poor service. I Door Dash with my wife for side cash, today we waited 30 minutes to get an order for a customer who placed their order via the Door Dash system and by the time we arrived, this iHop hadn't yet started the order. I spoke with the hostess who said that the order is being processed, but had no idea when it would be ready for us to deliver. Things like this cause our driver ratings to drop, and there's nothing we can do as a delivery driver. What's worse is that it affects our tips. May I suggest a dedicated food delivery manager for serviced like ours so our customers will receive their food in a timely manner and still warm. read more

My wife and I went into this facility. what a shame from the server to the little boy who was trying to act like a Manager. This facility, with out a word should be closed as it appears IHOP does not care about it. I ordered coffee, 2 eggs over easy. sausage links and hashbrowns. coffee was close to warm with coffee grounds in it. My eggs were served fried hard. sent it back. next got the eggs over easy, with bacon ???? I explained to the server and he wanted to argue. Next. 3rd time, got the eggs over easy and 1 sausage link and a piece of bacon. Can you see whats going on here. at this point I am concerned about eating this meal. Asked to speak to a manager and was told they would only come up if there was a reason. I have a reason as the rest of America should also. Worst service ever from the server to the person who greeted us and right to the manager. I would love to hear from a regional director. shame on your all at the Ihop in Rosenberg TX. read more

Waited for almost 40mins just to get a water and an orange juice. 15mins after, food came and food was warm, hash browns and toasts on the picture. Terrible terrible idea to go eat here. read more

IHOP - Burnt toast and hash brown - Breakfast & Brunch Near Me - Rosenberg, Texas

Prices have risen of course, the quality of food is consistently good. Depends on the day, but staff turnover seems to be an issue. We did notice on our last visit that a few sugar ants were on the sticky syrup dispenser. We brought it to our waitress attention and she replaced it with another sticky dispenser. A good wipe down is needed by all of them apparently. read more

Went today for the free stack of pancakes and to donate to Shriners. I asked for hot syrup and the waiter said he couldn't heat up the bottle, so I asked for a bowl to warm it up and it never came. That bacon tasted like it was cooked in five year old grease. I remembered then why I said I wasn't going back there. read more

Worst ihop i have visited, i came the first time when I first moved to this side of town a couple years ago drinks were served and order went out, we waited for almost one hour before we decided to walk out ( restaurant wasn't very busy so that wasn't a excuse) One bad experience "we thought" so we decided to give it another try, same scenario, not a busy time walked in with family, ordered drinks and food, drinks came out and again about 45 minutes later food arrives to table and 3 out of 5 plates are wrong...... Walked out again after paying for drinks (all sodas) because drinks aint free said the manager. Needless to say I will drive 10 more minutes to go to sugarland IHOP next time my kids want that. Just my personal opinion of "this one place" not same experience with other locations. read more

First and last time. I placed a curbside order and when I arrived, sat at curbside for almost thirty minutes with absolutely nothing. I called them and no one picked up. I took my hungry toddler inside to get our order and asked to speak with a manager. He was nothing short of a bumbling idiot who just stood looking clueless and had nothing to say. No customer service. No apology. The corporate office will be contacted first thing Monday morning. read more

It's been twenty mins answer no service! A manager sat literally next to us and didn't do anything, he seemed to be worried about problems from home from what we could hear off his phone call! This is our second time and last y'all need to get it together! read more

Where do I begin? I've tried to give ihop another shot and this is it. First of all, I ordered coffee. They didn't have half and half. I'm trying to watch sugars so that meant no coffee for me today. Then our food... my silverware hadn't been washed, I had a hair on my eggs, and my daughters strawberrys on her strawberry pancakes was frozen. The only reason we came here this morning was because Cracker Barrel didn't open until 7am and we have school. But I can't do this anymore. Sadly, I just think this ihop has to go. It's been a while that it's been open and it's still having so many issues that I am surprised it is still standing or hasn't been taken over by new management. read more

IHOP - Hair on my eggs - Breakfast & Brunch Near Me - Rosenberg, Texas

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So this is twice in row where the place has made up for its sub par service it had when they opened. If you haven't been in last six months the new manager Josh has made some changes and you can tell. The food and service has moved up and I am excited to add this location to a place I would be happy to take my family - So as long as you visit during the week service is great during weekend (when it matters most) they are slow and mess up. Come on people get it together read more