Customer service 5 Busy Saturday night, and Olga behind the counter was very patient, composed, and basically doing everything upfront alone. I was very impressed and when it was my turn, she had a nice smile on her face and took care of me. Pizza? Well, what do you expect for a $10 pizza, BUT not too bad. read more

Pizza Patrón - Supreme Specialty - Pizza Near Me - Houston, Texas

Order #: 45337847621369857 Formal Complaint - Order Paid for but Never Delivered Dear Pizza Patrón Customer Service, I am submitting a formal complaint regarding an order that I paid for but never received. After discovering that my order had been marked as delivered, I contacted DoorDash. DoorDash advised me that because the order was placed through Pizza Patrón, Pizza Patrón is responsible for resolving the issue and issuing any applicable refund or replacement. I then contacted your restaurant. Unfortunately, the representative I spoke with refused to provide his name or the name of his supervisor. He immediately denied any wrongdoing and insisted that the order had been delivered, despite the fact that I never received my pizza. I have surveillance footage showing the delivery driver arriving at my residence and then driving away without delivering the order or approaching my door. This footage directly contradicts the claim that the order was delivered. As a paying customer, I find it unacceptable that: * My order was never delivered. * My concerns were dismissed without any investigation. * The employee refused to identify himself or his supervisor. * I was denied a reasonable opportunity to resolve the issue despite having video evidence. I am requesting the following: 1. A full refund for the undelivered order or a replacement order. 2. A review of the delivery driver's actions. 3. A review of the customer service I received, including the employee's refusal to identify himself or provide a supervisor's name. 4. A written response regarding the resolution of this complaint. If this matter cannot be resolved promptly, I will dispute the charge with my financial institution and provide my surveillance footage as evidence that the order was not delivered. I hope Pizza Patrón will take this matter seriously and resolve it promptly. read more

Choro for days!!! I mean violent stuff. I lost so much weight. If u want to loose weight, I recommend this dump.

Ain't no way! I called the one on Airline in Houston to place an order but no one spoke English. I asked the lady on the phone if she could get someone to help me and she said No! read more

Finally found a new pizza spot! Food was so fresh and pizza had just the right amount of cheese and sauce. I had the 2 for $10 pizza and a order of queso sticks. The service was top tier, smiling faces with patience. Didn't have to wait long for my order. Also the restaurant was clean and inviting! I will be back..... read more

I rec'd a promotion post card for Patron Pizza. Although I rarely eat pizza ( calories) I took advantage of the 2 for $10.00 promotion. I walked in waited a bit and gave my order. I wasn't asked for any preference except what topping I wanted. Got home and the pizza's had Alfredo sauce on it. No wonder it didn't smell like pizza on my way home. Didn't understand. Patron Pizza: Tastey crust, a little skimpy on the topping (maybe promotion) but Alfredo on pizza...not for most I don't believe. Other food businesses have failed in the past right where you are. Rethink PIZZA. Thank you! read more

White people are not welcome!! While waiting for them to remake an online order because it had a four inch naked spot in the center I was asked by the other customers why I didn't just take my pizza and leave. When I explained that it wasn't made right they asked what did I expect for cheap Mexican pizza. He said Because I was white I would only complain and I was not welcome in this establishment. He talked for several minutes about how white people were ruining the neighborhood and how I would have never asked for a refund if the cashier had been a white girl. I told him he was saying some pretty racist stuff, but he informed me that only white people can be racist. After I left with my order I contacted the manager(who is not on site, so don't even ask, apparently it's insulting) Miguel told me that they don't pay their staff enough to care and since I had previously complained when my order was wrong I should probably find somewhere else to eat. read more

I ordered a pizza for pick up at 2:15 PM. It looks like they baked it at 2:00 PM, and the pizza waited 10 to 15 minutes for pickup. Whether or not it was in a warmer, is unknown to me. Normally, if a pizza is actually piping hot it radiates through the cardboard box, lightly burning your skin as you hold the box. However, I was surprised because when she handed me the box it was lukewarm. Uh oh, I thought, yet I reserved judgment until later. When I arrived home, and I open the box, I could see that the cheese had a matte, solid, dried out look --because it was so cold. It should have been ooey gooey, shiny, melted cheese. It was not. I wanted hot pizza, so I had to warm up the pizza for 10-15 minutes in the oven. Fresh pizza shouldn't require a warm up minutes after pickup. While their flavor combinations have potential to be great, there are far too many pizzerias nearby and in Houston to settle for cold pizza. On the bright side, their churros in both chocolate and Bavarian were delicious. It is a fantastic contrast between creamy interior and crunchy exterior. The cinnamon sugar on the outside sweetens up the pastry nicely -- while the filling adds a burst of flavor. Churros definitely worth going back for -- as independent of temperature they still tasted great. I would give the pizza 2 stars. I would give the churro 4 stars. It averages out to 3 stars. read more

I rarely write reviews about fast food, pizza, etc. as most of the chain restaurants are all the same usually both with service and quality of food. However, Pizza Patron exceeded expectations by far. Most consider Pizza Patron a value pizza establishment. While this may be the case (I paid $13.00 for a large pizza and cheese bread), the bang for your buck factor was definitely here. The cashier was very sweet and nice and the pizza was actually better than Pizza Hut or Dominos. The dough was crisp and the cheese just melts in your mouth. If you want to feed a large group or just don't want to spend $20 plus on a pizza, skip the little Cesar's line and go to Pizza Patron. read more

I didn't think pizza could be any cheaper than Little Caesar's, but alas--they have been dethroned. I found the logo this place uses to be rockin'. My girlfriend got a coupon for the place on the back of her Kroger receipt, and my eyes lit up. I goofed and didn't research the menu before we ordered, but a different topping that they have is chorizo. Chorizo! I for one think that's amazing. Anyway, we got a veggie and a peperoni. With the coupon I don't think it was even nine dollars. Awesome! Recession friendly. The place is clean and colorful, and the staff doesn't seem stoned. Weird for a pizza place. The pizza is greasy and bad for you the way a good fast pizza place should be. Don't expect gourmet either. I will be back! read more

Pizza Patrón - Pizza Near Me - Houston, Texas

I decided to try pizza Patrón purely because I was stuck in traffic and I'm glad I did. Their sauce was a different taste than the other big pizza places in the area which was really good. The crust was perfect to be reheated when I put the vegan cheese on it. The only drawback was the price. For the size it seemed a pricey but I really enjoyed the pizza so I would say totally worth trying. read more

Pizza Patrón - Pizza Near Me - Houston, Texas

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I don't know what some of these people complain about.. just had their pizza. I'm overly satisfied... it all went in a timely manner. And omg.. good goood goood! read more

I came here a couple of weeks ago because I was starving and it was the closest things to my job. So I called in 1 hour ahead I order bread sticks and hot wings and the lady answered and hanged up the phone. I called like 5 times made my order when I get there I had to wait 30 minutes more! That was my entire lunch time I was furious. I just got my food payed and went back to work.probably will call 2 hours head next time. read more

It won't be mistaken for a gourmet pie, but this super low cost pizza holds it's own with the pizza huts and dominos of the world. Overpriced and low quality work from the big chains created the void and pizza patron stepped up to fill it. This is a takeout place, not sure about delivery but it's not dine in. I'd recommend always getting extra cheese. read more

Terrible service I call the place like 40 min and when I get to the place they were just making my order like they told me 15 min I understand if they were busy but the place was completely empty there food is good but horrible costumer service read more

Nope! Don't even bother going here. Never will I return to this place. The service is terrible. The person who answered was so rude. He didn't even get my order right. read more

The logo was a big draw - who couldn't love Mr. Patron? so, yes, I'm addicted. the pizza is cheap and good-enough. it's nothing fancy, but it doesn't have to be. It's cheesy and cheap. the crust is actually pretty good, and the veggies on the vegetarian are yumm! so if you've got $9 burning a hole in your pocket, go see Mr. Patron about a pizza! read more

If your trying to feed several people on a budget, this is your place. Pizza is not what you would expect for the price, it's actually pretty good. It's not the best in town by any stretch, but it will pleasantly surprise you. I ordered a large pepperoni pizza and also 12 buffalo wings. My total was $12.97! I will be back, I'm rating it so high based only on its quality for a budget. read more

this pizza is very inexpensive and good my favorite is the bacon chicken classic with alfredo sauce, its freakin good! i promise! this place is to go only. when you pay and go home and eat the pizza you cant believe it was that cheap and tasted that good. oh and get this they accept mexican pesos wow! read more

This place has the best pizza crust I've ever had. It was delicious and crisp without being hard and cardboard-like. We will definitely eat here again! read more

Love this place. Dont know of many other pizza shops that offer low prices. Cant beat a large all toppings for like 8 bucks.