We had a lovely family experience this morning. Our waiter Kenneth was AMAZING. He took our order without having to write it all down, also made sure we have everything we needed. The place was clean and the food was amazing. read more

Everything about this IHOP is the best in fact so much better than I expected I will certainly try the other IHOP's back home. Waitress Kelly was especially efficient, friendly all around excellent...at IHOP... My surprise! read more

I typically wouldn't review an IHOP, but I was especially impressed with the great service we got here. From being greeted at the host stand to paying the check, everyone treated us with respect and a kindness I really appreciated. Our waiter checked up on us frequently enough to fill drinks and get things that we needed pretty much consistently, and was never too far when we needed to catch his eye. He also was great about making sure we got what we wanted, making substitutions and exceptions. We were also visited by the manager, who was quite nice as well and wanted to make sure we were enjoying our meal. The food was IHOP quality, of course - decent, but not anything that would blow you away. My omelette and fruit filled me up and tasted pretty good and my boyfriend really enjoyed his waffles. I also loved that when they brought me tea, I got both lemon and honey! Can't beat that. The place was clean and tidy, the bathrooms were nice, and overall, we had a great quick breakfast there with a friend. Not sure of the other options in Newburgh, but it was nice to know that we could visit IHOP and have a good time! read more

Handicapped mother got refused service! She tried order off the menu and the waitress refused to serve her, refused to let us talk to the manager and sent us away. I tried to call back later and they just hung up. Place was not clean, and staff were very rude! read more

The burgers here were delicious. I could have used a little more cheese on mine. My daughter ate hers in two bites!

I have been starving all morning and the servers were super slow and took forever to take the food out. With the drinks we ordered we couldn't get a straw to drink out of and they didn't even have sweet and low sugar. With the hot sauce it had crusty dried up hot sauce all over the bottle... YUCK! Overall I expected more from such a recognized restaurant. Highly disappointed read more

The Newburgh location is the best one in the Hudson Valley and has the nicest staff! Very clean and accommodating. Never a bad meal!

Went to get burger and checked in at parking lot. 7:58pm Tuesday. Got to the door and there is a printed sign saying closing atv8. Door signage and web say 10. Never going back read more

I would give this place a -0 if I can never never never have I went to a restaurant where they served your bill to a customer the same time of your food.The waitress consandra thought it was appropriate to do so.Made a complaint with the manger and nothing was done.Meanwhile everyone in her section that was a different race got they food bill after enjoying they meal.This was the first time in life I actually feel I was racially profiled. read more

we just left ihop after waiting for 10 mins and nobody was in the store, this is sad, a man was tryna eat

This is the worst IHOP I've ever been to. We came in for lunch today and although the parking lot looked very busy, the place was empty. We had a coupon that had just expired and when we inquired whether they would accept it anyway, they wouldn't, which is not the worst thing in the world. The waitress brought our beverages, and my coffee cup was cracked. You would hope that someone along the line would notice and toss it out, but they didn't, which is not the worst thing in the world. When the food was served, it became obvious that things were quickly progressing downhill. My country omelette had congealed cheddar cheese on top, which looked so unappealing. There didn't seem to be any ham inside, so I cut it in the middle and a pool of oil flooded the plate. Yuck! While I waited for the waitress to return so I could send it back, I ate the pancakes. We were almost finished by the time the waitress came by to check on us. I showed her the congealed cheese and pool of oil and told her I didn't want it, nor anything else prepared by those "chefs." She charged me for a short stack of pancakes, which although I don't mind paying for my meal, demonstrates a distinct lack of customer service, given the difficulties I encountered. But this is not the worst thing in the world. The worst thing is the Ladies Room, which was not the cleanest, and which had NO HAND SOAP. So you have to wonder what the female staff were using. Double yuck!! I mentioned it to the cashier as we were leaving and she told me it must have just happened, and that they have hand sanitizer all over. Please spare me! Soap dispensers should be routinely checked and filled in any establishment that is concerned with customer health and safety. This IHOP is number 1 on my "Do Not Return" list. read more

The food was reheated frozen fries and pre-packaged chicken fingers, the waiter gave us our food with no ketchup. We had to wait forever for the ketchup, then when he finally delivered the tiny milkshake, he plopped it down and kept on going, no straw. This place is garbage. read more

Let me start by saying IHOP in Middletown and the one on 17 in NJ are great - Newburgh not so much...food was not good - chicken fried steak had very little gravy and was dry and stood out like a board - how is something fried dry? Pasta dish was swimming in sauce and bland - kids chocolate chip pancakes were ok- no issues - Service - sucks - I have been there a few times and each time we get a server that either acts as though they are too cool to work there or says how much they are over worked..well we were pleasantly surprised by this server who blamed her mistakes on usually working breakfast shifts. So we got someone else's drinks " I usually work breakfast", we got wrong sides with kids platter " I usually work breakfast", forgot the garlic bread " I usually work breakfast", forgot the kids included dessert " I usually work breakfast", forgot the way the eggs were requested.....I ..usually...work...breakfast...wait what? Anyway it's worth going to the Middletown IHOP skip Newburgh if you can - or go to Alexus Dinner!! read more

I was excited when I had heard IHOP had moved into the area.. My memories of IHOP pancakes from traveling down south was always good.. However I was not impressed when trying IHOP when it opened..I felt the food was mediocre breakfast as best. Our check was over $20 for two breakfast meals which I thought was a little high. I did return another night with my mom for dinner and was really disappointed with the dinner food there breakfast meals are definitely better but in either case I do not think anyone is getting a great value for their money at IHOP.. We felt very rushed and did not enjoy the food . Not to say would never return there but my first choice would be to a local diner in the area.. read more

Just had 5.00 burgers on Tuesday nite; we took it home. Very good can't beat the price, rose and Anissa were very pleasant the onion rings are really good Thanks read more

The choices on the menu are bountiful and all good. The variety of pancakes will make every visit exciting. The only thing is that some of them are way too sweet and overpowering read more

One of the few places that serves chicken and waffles but the restaurants is poorly managed. Progressively worse over the past 3 trips. Long wait times for checks, waitresses and servers disappear for 15-20 minutes no one seen on the restaurant floor. Food is good just a hassle will not be back read more

went here 2/21/17. i was greeted quickly while entering, it was very slow there so i got a sit very fast. my waitress was very polite and patient with me. so i ordered my food which came so quickly i barely noticed it came at all for sure. to drink i had the splash berry which is there orange juice, strawberry puree and spite soda mixed up. got to say every time i have it it awesome, sure one great way to wake up orange with a soda kick and sweet strawberry aftertaste. i had the big steak omelette and three buttermilk pancakes as a side. the big steak was very good, plenty of steak, which was juicy and meaty. cheese could have been melted more. the egg was solid and wrapped well into its semi burrito shape. the pico de gillo which seems to be inside give it a nice kick of acidity to balance the blend taste of the egg itself. all in all very fresh. the pancake were nice and fluffy, its their specialty and i am never dispointed on them. loved the butter pecan sauce you can pour on them. never tried there non-breakfast items here yet. but breakfast is very great here. read more

IHOP - buttermilk pancakes, splashberry drink and big steak omelette - Breakfast & Brunch Near Me - Newburgh, New York

I went to this restaurant starving at ten of nine pm and apple maps said that it was open until ten. I got there and the lady was like we are closing in ten minutes. They close at nine not ten. read more

Kenny is the best. Ask for him when you walk into Ihop, he cares about his customers, he always gets my order correct, he's always pleasant. He has a lot customers asking for him. His days off are ,Sunday and I think Wednesday. read more

This ihop is a lot cleaner than city ones. I love their value meal pancakes. Pigged out here again.

This place was dreadful. I had a hang over from hell and was looking forward to a good hardy breakfast.i ordered the steak tips and they were nasty. They were covered in this sweet sauce..it was not a good combination the people in the group behind order the same and felt the same way. read more

Great food Services fast the staff is knowledgeable it's an ok. Chain place to stop for breakfast and whatever read more

IHOP - Service bar - Breakfast & Brunch Near Me - Newburgh, New York

Usually when we come here, the service is very bad: slow service, incorrect orders and can't find a waiter when we need something. Today was not that way at all! Our waitress, Krystal, was amazing. She was very attentive and got everything perfect with our orders! read more

I must say that I was wrong in writing what I did before speaking with the restaurant manager... after hearing his explanation I am satisfied he did what he did for the good of the business... we still go every Saturday... if you visit ask for Janella... she is fantastic... read more

I was continually called a Negro and a child pulled my hair many times to then have the mother laugh and say she's only 5 after I waited about 2 hours for a pancake it was cold and the orange juice was warm read more

Food and service were so awesome I decided to apply and join the team couldn't be happier!

We arrived at the Newburgh location at 6PM we were seated. Approximately ten minutes after we were seated the host ask what we would like to drink and said that the waitress would be over shortly. About ten minutes after that we finally ordered. Thats when the waiting began. The waitress the host and finally the manager came at our request to see what was taking so long. We were about to leave when our food finally arrived. We ate, the usually half hour dining experience has taken a little over an hour. To and insult to injury I just wanted to pay my bill and we were waiting again. The host was inconsiderate, the waitress didn't seem to care, the cooking staff was extremely slow and the manager didn't seem to know what was going on. Mind you I have been to this location many time before wheit was extremely busy, this evening it was a very light crowd. In conclusion I will never visit another IHOP ever again a an going to make a formal complaint to corporate. read more

My wife and I ate at the Rt 17k IHOP today. This must have been the twentieth time we had lunch here. The food was pretty good, as usual and the service was average. The problem today was the customers three tables away. Four adults and three children shouting across the table like they lost their hearing aids. Two of the adults had perfected use of the "F" bomb.. My wife and I looked in their general direction and then next thing I hear is next time I get looked at "F" this "F" that. We left our food, walked to the front counter and paid cash as we partially described the incident to the manager. I was humiliated and will not dine here again. I will forward this information to anyone to hopefully save them from this type of dining experience. read more

Second time coming here , worst service . Had to wait 45 mins for my drink plus it wasn't even busy only 4 tables and two waiters , wasn't even the right order either .. read more

I've always liked IHOP but I prefer to call it International House of Pancakes. It makes my date feel more important. The pancakes are great, the coffee is not. Cleanliness appears to be an A+. Service is unfortunately as slow as molasses even with very few customers as we experienced tonight. Whatever happened to the boysenberry syrup? The butter pecan syrup is good but I need my boysenberry fix. read more

We had breakfast at IHOP on Sunday morning. The food was really good, the restaurant was very clean and the service was the best. It so much nicer than the IHOP in Poughkeepsie. read more

We've been visiting this particular IHOP for years, average 2-3x month. Always good food and service, however on my last visit I was charged $2.29 for hot water! It was explained by both the waitress and the manager that, although I brought my own teabags (never like those old, stale teabags you're served in restaurants) , they charge for hot water as if you were purchasing tea from them. Apparently the owner is trying "to discourage people from bringing in their own food and drink". When I objected to this charge, which I have never encountered at either this particular IHOP or any other IHOP or , for that matter, at any other restaurant I've visited, the manager reluctantly removed the charge from my bill. I'm afraid the only thing the owner is discouraging with such a ridiculous policy is loyal customers. From now on I'll be going to Denny's or one of the numerous diners in the area, where I'm not charged for hot water. read more

Too bad you can't select zero stars. IHOP sucks. I like breakfast, but IHOP charges twice what mom and pop places charge and IHOP food is incredibly bland. I made the mistake of bringing my kids for free pancake day. Not being a fan of plain "cakes"- I ordered the California scramble, which turns out to be 2 plain scrambled eggs with such small amount of cheese I couldn't taste (or see) it........(did the server accidentally write lactose intolerant on my order?) avocado slices and salsa from A JAR! Oh, but ihop couldn't use a good jar of salsa- this was some generic brand worse than pace or Ortega (and I haven't eaten either in almost 20 years). Don't let me forget the plain, unseasoned, cubed " previously frozen hash browns" aka- potato chunks and white tortilla. Don't hold your breath for the ketchup- they don't remember straws or customers. Every time I visit IHOP its one more disappointing, overpriced meal that ruins my day and leaves me craving a fast food sandwich to put salt back on my tongue. Why do I torture myself. IHOP should mean "insignificant heap on plate". I will not stop here ever again- I will not stop for eggs and ham, I hate pancakes sam-i-am. I will not stop for toast or soup, I will not stop to take a poop, I will not stop for free pancakes, I wish they'd all jump in a lake, I do not like IHOP at all, so shove that nasty garbage up your ass and give me my money back! read more