Evelyn our waitress was outstanding. Friendly, attentive, accommodating. What more could you ask for. The only reason I can't give it 5 STARS is because the food took a while to come out. That's not on the waitress. This location has a new look, they are almost always busy anytime we visit. They are also open 24 hrs now. Food was good, no complaints. read more

My only complaint is there was no original syrup on the table,our waiter had to give us the to go small syrup. Very busy on a Sunday brunch time. Seated within 5 minutes. The food came out very hot & was delicious! The staff were friendly & helpful & attentive. The staff have conversations with customers & make everyone feel welcomed. The establishment was kept cleaned to be so busy. read more

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It was a shaky start with a longer than expected wait at the front during our first visit. It turns out one person was running the whole dining room. Once we were seated and got our orders in, everything fell into place and, best of all, they did the spinach and mushroom omelet justice - fluffy pancakes and a properly sized omelet with a good bit of diced tomatoes and spinach. The dining room was warm and comfy and so was the booth seat, and we won't think twice about going back. read more

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One of my go to places after dropping grandson off at school at 8am, I'm not a morning person but since I'm up might as well hit IHOP. They have a special for $7.00 a ham and cheese omelette, and two pancakes very filling, good bargain however they have this what they call faves hidden in the menu. You have to really look very hard to find it. I had to ask our server where was it and she showed it. She also said they kind of hide it in the menu. I guess they just want you to continue to buy the more expensive omelette once again it was a very good deal and a good cup of coffee and I was raring to go after that.a quiet ambiance at 8:00 in the morning and now the Newburgh NY IHOP is 24 hours, so you can get your pancake fix anytime read more

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Ordered door dash everything was cold eggs stiff and yucky also learned a trick it's best to order on way to pick up per anonymous worker when I called in. Just saw a review if you want eggs You MUST ASK FIR FRESH CRACKED OR YOUR GET EGG WHITE AND IMITATION INGREDIENTS.. ‍ read more

The building was cold the food was cold The sausage was not cook through and the pancakes were thin and tough Granted it is winter but it was blowing cold air and no heat. For a pancake house it is a disaster. Our server was lovely and I think she understood the situation read more

The food is decent, but they often forget to pack items you've ordered on a mobile order (Even though there is a receipt showing every item ordered), which results in you having to spend more time, money and energy to do a second pick up, for things that should've been included in the first run. This happened on two separate occasions. Also, the one time we did want an issue on their end rectified, the manager Miracle did nothing to resolve it, except offering me to spend (more) money, by time dining-in, just to receive a 'complimentary stack'. What a great resolution model! The food is decent, but decent food and lackluster customer service, especially for your own mistakes; is enough reason for me to spend my money where it's valued. You can honestly go to any diner and get the same quality of food. read more

I ordered online my food and it was a steak and shrimp dish. I picked it up and when I got home I was missing the shrimp. Very disappointed! Its only a dollar extra but its the principal of it all. Next time I'll order my food inside but I just hate the wait because their so slow. But other then that my food taste delicious. read more

pancakes where soft and fluffy. would recommend the cinnamon bun pancakes. side like homemade fries, hash, and bacon were all amazing.

It took 15 minutes to get pancakes, but nope, we waited 15 minutes FOR NOTHING. 1 star. and I'm going to flamingo instead

Just left this place. Never again. Ihop use to be the place I take my kids but I got home and vomit my food up. Cheeseburger was full of grease. Cold food. Husband ordered a well done steak. Had to bring it back because it wasnt well done. Came back second time and still not done. They said their under new management. They took over and just don't care how your food is cooked. No star rating from me. read more

Rude ass heck. Waitress was obviously on drugs. Never ever go here. I can't believe that this place is still open. Also I heard them talking negatively about me while I waited an extra 15 minutes pass when I was told my order would be ready. I canceled and left. Horrible. read more

This is a solid iHop location and provides everything you'd expect from an ihop. Service is great and the everything tasted as it should have read more

karrie the manager is very accommodating to all of our pancake needs and she is fantastic and fabulous and she made me feel like I'm at home and I hop is now my second home our waiter Ella Rose was fantastic. We loved her and she also helped us accommodate our trip and it made our IHOP experience feel very will come back again. I loved it and I do plan on coming back. read more

They need to step it up on Sundays. Waiting 1 1/2 hours for food that had to be sent back. The place is packed, very few waitstaff and I can imagine the same in the kitchen. read more

Not the best service. Food was mediocre. Was really disappointed since I used to go to Ihops all the time. It's definitely changed. read more

I found out by accident that IHOP has great gluten-free pancakes (when another restaurant was closed) and now I seek out IHOP to get breakfast. This time I had a sampler with 2 gluten-free pancakes, scrambled eggs, bacon, ham and sausages. Service was great, too. read more

IHOP - Breakfast sampler - Breakfast & Brunch Near Me - Newburgh, New York

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Horrible experience! The manager Evelyn is condescending, rude and discriminating! Do not waste your time ! ZERO stars!

The service was good. But the food wasn't as great. I got a Brisk Raspberry Iced tea to be safe and it tased like dirty sink water with raspberry syrup. The hash browns were very hard it got stuck in my teeth and was impossible to eat. It was quite underwhelming. My boyfriend got chocolate chip pancakes and all the chips were in the middle. But it was a clean place. read more

IHOP used to be one of our favorite places and where my now teens always request their birthday dinners. I'm not even sure where to begin this review other than to tell you I'm on the toilet at 3 am with a massive bout of diarrhea. Like other recent reviews of this location, our service SUCKED. Didnt catch her name but she wanted to get everyone's order wrong, including drinks. There were 5 of us so not a huge party. Most of us ordered breakfast food and then we waited. And waited. And waited. Mind you we came in at 4pm just to avoid any dinner rush so it was NOT busy. We watched our server walk past our table half a dozen times until finally my senior mil started piping up about the wait. Food FINALLY came. Everything came out (steaks, burger, pancakes) EXCEPT the rest of my pancake combo. Server couldnt remember who ordered what and left us to pass the plates around correctly. Which we had no problem doing because they weren't even hot. After my husband pointed out that I was missing half my food she said the kitchen was still working on it.....? Then came back out momentarily with my (cold) eggs, sausage links and hard hashbrowns. Just dont even bother with this location. It's gotten SO bad my mil is emailing corporate. STAY AWAY read more

I don't come here very often as it is always crowded. We came early on a Saturday morning before the rush. We were seated promptly and our server was very friendly. I ordered the pancake platter and substituted hash browns for breakfast potatoes and had the pumpkin pancakes. Enjoyed the carafe of coffee for the table. The eggs were good - a little dry. The sausage links were great, the breakfast potatoes were great - hot, crisp and tasty. The pumpkin pancakes were divine - soft, hot, flavorful - could have eaten more than two. Hubby had the chicken fried steak and eggs with hash browns and pancakes. All were very good. I was pleasantly surprised and said that I'd come again for breakfast as I really enjoyed it. read more

I was tired and hungry after laundry here. So this was close! I treated myself to a cold brew coffee milkshake with water and a Patty Melt! They were pretty darn good. That's the way I love my burger .. patty melt. Who doesn't like sautéed onions and toasted rye..! Yummy. It came out hot and juicy. Bf has been nashing all afternoon so he had three sides. Spinach , brocolli and potato pancakes read more

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Horrible, the food was ok but the hash browns were stale the eggs looked like they had been dipped in oil before being put on my plate . The ice coffee tasted like it was brewed last week and the SAUSAGE , the sausage was so hard a greasy when i put my fork in it, it proceeded to fly across the room . read more

Samantha is the worst server in ihop , rude and disrespectful. They were confused to why I was upset the food didn't all come out at once . Manager on duty was very helpful in making the wrongs Samantha made right . But I still wouldn't recommend. All I wanted was steak and eggs not an attitude from my server . No tip was given because no tip was deserved. read more

Me and my mom absolutely love IHOP but we went yesterday and our bread was burnt we couldn't even finish our sandwiches because of the taste. We were very disappointed, but hopefully this mistake will be avoided in the future. read more

IHOP - Burnt sandwich bread from IHOP - Breakfast & Brunch Near Me - Newburgh, New York

Sitting here day after Christmas first thing I notice is hair on table. Not a little but two long strands. I feel so disgusted I'll remember not to come here again read more

So for breakfast IHOP usually is not the first place that I think of when I'm in the mood for breakfast are usually tend to go for some sort of a local diner or a deli in the group of people that I was with wanted to do IHOP so I figured we would give it a try. At 1:30 in the afternoon this IHOP was busy. I had previously thought. I hops. Only served breakfast. Well apparently they have other items. I don't know why. But that's besides the point. The manager was extremely nice. And accommodating. We ended up running into one of our friends here. Kinda funny. For the food we all ordered breakfast. I ordered the 2 eggs bacon and French toast meal. Another person ordered the ham and egg sandwich. For some reason we had to order the birthday cake pancakes. We dident even get to those. They had like icing over the top with sprinkles. It was crazy. I couldent believe how many calories were in the food. Not a place to come if you are health conscious. The food was good. I have no complaints. It's standard chain food. I asked for my bacon Chrispy. It came out chrispy. I was surprised. Our waitress was very nice tho. Overall. IHOP is a good choice. It's chain. I don't know why people complain on Yelp about the food being from a chain ECT. You should know that ahead of time. If you are looking for a good breakfast. Give them a try. It's consistent. read more

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Worst IHOP I've been to, they Never get the online order right I've ordered combo meals and only gotten one item

I always love coming here and especially love the waitress Ariana she makes you feel like family she's the nicest person you'll ever meet and works very very hard read more

I was craving an omelette around dinner time so me and my wife came here for the evening. A few tables had just sat down before us and the waiter got everyone taken care of in a proper and timely manner. Greeted himself as Kenneth and was very polite and pleasant. Our drinks and food came out quickly. Everything was very delicious including the coffee. Being that it was fathers day, I hope Kenneth got to spend time with his children if he has any. His service was excellent and I noticed all his tables leaving very satisfied. The lady as manager was very nice as well. read more

We arrived on a Sunday, of course it was organized chaos. The very young men running the podium were efficient, polite, and ran the wait list in a very organized manner. We watched the manager sprint out the front door to the parking lot with a women's purse that was left behind. Although the restaurant was running at full volume, the waitress was perky, friendly and polite. IHOP had no problem making a substitution on my 55 Rise & Shine order. Our breakfast was hot, fresh and delicious. The only reason I'm taking a star away is ambiance. This IHOP is void of any decor or charm, it's a sterile, clinical environment. It also could use more seating in the wait area, but not sure where. We will return. read more

Very fast and great service. Anyssa G was our server and she did not dissapoint. She was very attentive and was quick with anything that we needed. The food came out quick and was delicious. Idk what they do to their mashed potatoes but they are amazing. I would def come back and if I do I hope to get Anyssa again. read more

Finally got out to this new location with the family. It's your typical IHOP location but because it's brand new everything just looks really nice & clean. Service was great when we went and food cooked well. My only complaint was that my side order of bacon (extra) only came with 2 strips of bacon which I thought was ridiculous for the extra cost. I'm not hard to please and because the overall experience was really good I didn't complain but in the future will ask how many slices come with the order of bacon before I order. read more

IHOP - Breakfast & Brunch Near Me - Newburgh, New York

Our waitress who did not state her name asked us would we like drinks for our table in which we ordered 3 teas. We looked at her tag, since she didnt introduced her self and proceeded to order the follow below for 3 people: - scrambled egg white with white toast, avocado, and white toast - toasted Rye bread - spinach omelet without mushroom, side onion rings After waiting for 47 minutes for our meal, my mother (senior) politely inquired to another waitress passing tag name Kelly, Did she see our waitress? Her response was curt and rude I am not your waitress and walked away. In which, my husband then requested to for a manager because of the tone in which she responded with. While waiting for the manager, our then waitress Arielle came with our food and as she was placing the food down, my husband asked to speak with the manager. Arielle picked up our food and proceeded to throw it in the garbage gray bin. We were stunned because no one requested the food to be brought back to the kitchen. ESPECIALLY after waiting 20 minutes shy from an hour. The manager, pleasant,Fernando came over. He politely asked how can be of service, in which my husband expressed the actions of Kelly towards my mother. After he finished, I requested if Arielle if she can come alongside Manager because I wanted to inquire why did she bring back the food to the kitchen and we didn't request the food to be returned. Fernando request she come to the table in which I inquired in front of the manager why did she return the food? We didn't request for it to be returned. Arielle replied in an elevated and rude tone, " You wanted a manager, so I assumed that we were requesting for the manager because something was wrong with the food. I then stated, how is something wring with the food and we didn't even receive it or tasted it. No one expressed that to you either. You just threw away the food". Arielle then pointed to her manager and said he is here now you can deal with him and walked away. THIS IS UNACCEPTABLE BEHAVIOR. As we expressed, NO ONE in addition to the waitress assigned Arielle did not at least say sorry the kitchen is backed up or short today. Arielle behavior was DESPICABLE, DISGUSTING AND DISAPPOINTING. Yes, we didn't eat and wasnt provided our food. IHOP is known for providing customer service and to display such mannerisms to the PAYING customers and supervisor is insubordination and degrading. read more

Came here with my family after church. There was no wait to sit or too much of a wait for food, but my mom found a long piece of hair in her food and my dad had something at the bottom of his water. I def wouldn't recommend. read more

Plenty of servers, but terrible service. Half of our order came out, got the second half after everyone was done. That's a big nope for us. Try Denny's up the road instead. read more

This is the worst IHOP in the Hudson Valley (world?). I've given them several chances as they're close and I really like waffles - but dang. The service is unacceptable. You'll wait 15 minutes for a server, thirty minutes for your check, or you'll just never get waited on at all (what happened to us today, prompting us to walk out after 20 minutes and write this review). Called the manager and was put on an indefinite hold, so don't bother expecting it to improve any time soon. I'm giving it one star because they still have syrup. read more

I LOVE this ihop. There can be a million people waiting to be seated but hot damn it moves fast. Theres never any change over in servers so its nice to see familiar faces. The service is always fast no matter how many people are there. The manager is clearly involved in all operations of the store. And as always, food is delicious. read more

Thank you so much for your services during COVID 19 pandemic ... a place to remember ... peaceful & welcoming

We had a lovely family experience this morning. Our waiter Kenneth was AMAZING. He took our order without having to write it all down, also made sure we have everything we needed. The place was clean and the food was amazing. read more