I realize it just opened and with it comes growing pains, but the name IHOP has been around forever so there really is no excuse for the terrible everything. First, the drinks take forever to arrive and forget about any cream for your coffee. I actually got up and grabbed my own. My soup arrived cold and late. My son's hamburger barely had any fries on the plate. My husband's pancakes weren't cooked. The whole ordeal was just awful. I asked my waitress was she new at this, bless her heart she said yes. The whooping $75.00 bill was an even bigger slap on the face. Not one apology from the manager. The staff just seemed to be running like chickens with their heads cut off. No sense of organization what so ever. Hopefully it gets better. But I for one will take my hard earned money elsewhere. Should have just stuck with Norms. read more

I would recommend to go to this place for sure! The food was really good me and my mom had a great breakfast, and there was nothing wrong with the drinks at all! The service was great here also we didn't need to wait long to get our food and drinks. Lastly the place was clean and the workers were all nice and polite, and I'd would definitely come here back again! read more

I came in close to noon. The wait wasn't that bad for a party of 4. The reason Ihop at this location is getting 3 stars is because my coffee mug had lipstick on it and my food had a hair on it. The waitress was nice enough to deduct my meal from the receipt. This place is very busy. read more

Me and my family came in for dinner and right then and there our sever Noelani she unprofessionally welcomed us she then took our order then but look like she didn't want to be here she was giving us attitude after taking our order she then proceeded, she seemed pretty annoyed when we asked for condiments for our food. Such a bad experience read more

The food was disgusting and it took too long for being 5 in the morning. Carson IHOP is a lot better over all. Regret not making the additional 20 minute drive. read more

The food was very delicious everything was hot and served in a timely manner, our server was very nice and polite and was very efficient in checking up on us to Make sure if we needed anything. AND the wait was not bad read more

Right away they gave us a table, Great service from Donna, very attentive. Our food came out fast and warm. Donna kept checking up on us. We came on a Saturday morning. read more

We went to IHOP for Sunday breakfast. It was crowded and very busy. We waited about 15 minutes to be seated. We had a fabulous waitress, Fabiola. She was attentive and personable. The food was delicious, the portions were just right. Can't wait to go back. We hope to sit in Fabiola's section. read more

New IHOP did not disappoint! Had that homie feel and the IHOP fam was great. Good service. Good food. Good vibes. read more

Horrible service. We got seated and waited so long with our menus. No one ever came up us, not even acknowledgement. We had to get up and ask the hostess for some help. 2 other parties came in after us and were helped before us. I was so mad. Really unbelievable. We got up and left. Would never come back here again. Nice restaurant, just terrible service. read more

Extremely long wait times for order pick up Natalie gave me wrong order and did not bother to make the correct order or tell me she was not going to make it. Seeing the way she does nothing but speak down to the people actually hustling is pretty disheartening. Climbing up on the kitchen equipment and touching food with her hands and messy hair all food violations to really not do much of anything at all. I'm waiting now for an order she marked as picked up knowing she never made because there's about 3 tables in here. Huge waste of my time and money and on New Year's Eve on New Year's Eve none the less read more

It was our first time going to this IHOP. Our server Janelle took the order. Everything seemed OK, but after bringing our meals, the orders were overcooked, and toast was burned. Our orders were brought separately and not together. The server Janelle had an attitude when I told her we were missing some food such as our toast, country potatoes, and eggs which were ordered soft posh but brought hard posh. When mentioned to her about our missing orders she kept saying "it's coming it's coming, I didn't even charge you for your order". So I just placed the order when we had told her like the third time. She took a long time bringing our sides. We had such a bad experience at this particular Ihop that I would not recommend it to others. Very disappointed how our orders were brought. read more

Lol, food sucked, service was even worse. Our party was 3 of us. The waiter took my wifes order then walked away. My brother had to get up so we could finish the order. No drink refills...the place was next to empty. We went for dinner. Zero plans on a return trip in next 20 years. Lol they just recently opened...smh... read more

I was sat on a table and waited 20 minutes and never got a server to get my order. 3 parties after got sat and placed their orders. It was not busy so I went to speak to cashier in front to complaint that no one had taken my order they shared my waitress would come and get my order. We waited 5 minutes still no waitress so we started to walk out. The employee I spoke too saw we were leaving and didn't apologize or try to convince us to stay. Horrible service read more

I haven't been to an IHOP in decades because more Denny's than IHOPs around but after my experience with the IHOP in Gardena, the quality of food quality of service the kindness of the staff all around better food I will bypass Denny's and search for IHOPs I hope that more open. IHOP is now my new favorite breakfast spot. Thanks to everyone at the Gardena location. Especially the graveyard shift. read more

Food was good, came out pretty quick. Location has plenty of parking and plenty of tables. Service was good to start but when paying it got awkward when changing the tip amount. Waitress was bothered for trying to give a lower tip amount and not give the "suggested" amount. They tried covering up the custom button to only choose from 3 options and then got bothered for not putting a larger amount of tip and did not say thank you after paying. Don't feel obligated to tip what is on the screen, but change the amount or don't tip at all if you want. read more

Amazing customer service highly RECOMMEND Nice waiters just an amazing place overall RECOMMEND read more

Newly opened IHOP in Gardena on Redondo Beach Blvd is very nice. The service is great and the food is delicious. I had Tbone steak and eggs which included hash browns and pancakes. I will definitely be going back. The ambiance is just right. read more

I had the best time here and I hate IHOP! I came in here optimistic because the food is usually miss. I came with a few friends and the server was so good she made me want to keep ordering food! Thank Janette read more

IHOP - Breakfast & Brunch Near Me - Gardena, California

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Our server Janelle z need to improve in her customer service. Customer service not only applies to attitude but also in how you attend to customer needs. Eye contact. Positive attitude. Checking in. This young lady had none of that. We asked for utensils after we got out coffees to stir with spoon , she never came back. You guys would need to talk to this lady and remind her of her duties. read more

They never answer the calls at this IHOP. I have call med more than 5 times, and nothing. No good!

Took my grandma for breakfast, was pretty busy, had a wait, but Camila was very helpful! There was about a 15-20 minute wait and she was trying her best to help clear tables and get everyone seated. Service was great. Definitely hoping to see Camila again she was wonderful & very helpful with my family. read more

Service was very slow, food runner brought late kids mac/cheese, server didn't check for our missing food. Biscuit/gravy came afterwards. No refills from server had to ask another helpful server Alan. Service needs alot of improvements. Table touching by management. 3 bite Check back, dropping check timely, cashing out promptly, takes too long. read more

Service was good . Food was good . But for some reason when we paid we asked for a to go box and never got one . In the mist of waiting I went to get change for the 20 that was given to me for 5's the lady with drinks in her hand says yes one second. The manager then looks at me and says oh no , no change . Ask your waiter . I then say ok . The waiter never came back . I've never been to an establishment that didn't give change to tip their waiters. I believe she could have done it , but the way the manager looked at me was as if I was going to hand her a fake bill . So whatever . This happened Sunday June 9th around 12:45pm . Manager had on tan pants. read more

Only one server we had came in bad service haven't offered us any liquids to drink i wanna cry

Great customer service , Jasmin is a great server, put a smile on my face ,Food was hot and had a great taste!! I will go back !!

The new iHop in Gardena is amazing. The food was delicious. Our server Fabiola was very engaging and extremely tentative to whatever we wanted. read more

The service felt very rushed and on top of that the food was pretty bad I couldn't finish it at all, absolutely no hate it could've just been a bad day but it definitely wasn't a good day. read more

On Mother's Day my family of 14 went to IHOP for breakfast and we were lucky to get Janelle as our waitress. She handled us and our multiple checks with a smile. She never, not one time, showed a sign of being overwhelmed with all of us. I was so impressed with her professionalism and smiling face that I just had to leave a review and give her the praise she deserves. read more

Probably the worst restaurant I've ever been too. If you don't want to work then don't. Don't leave people's food on the waiting line for 15 minutes and say that their server is coming. Don't dine here read more

Tried this IHOP location for the first time since it's opened and although there was a bit of a wait, my family and I decided to wait and let me just say it was worth the wait on this cinco de mayo! Our server Christian provided attentive and efficient service! I had the T-bone steak breakfast and everything came out hot and just as requested! He made sure everything was taken care of smoothly and pleasantly! We'll definitely be coming back here! Way to go IHOP! read more

What happened! I tried them twice and it was awful! Over cooked, dried out omelet, dry tasteless pancakes! This is the newest one in Gardena on Redondo Beach. The original one that used to be across from El Camino was great, but this one just sucks! I rather go to McDonalds for breakfast. I wish Coco's and Carrows was still here. Never disappointed with either. IHOP needs to Hop out of this area. They will not be missed. read more

When this location first opened, we forgave the mistakes with our food (stale pancakes and dry overcooked chicken) assuming they hired a young chef who didn't know much about cooking yet. It's been open for a while now and there are pros and cons. Pros: The servers are pretty friendly and the hot chocolate is delicious. Cons: Their chicken fried steak was so hard and dry it made me feel icky just watching my dad attempt to eat it. We ordered our plates, he asked for 3 eggs and I asked for fruit instead of hashbrowns. When our food came, we had to ask them, again, for the extra egg he ordered and they brought me out hashbrowns instead of fruit. I don't like hashbrowns so I order fruit instead because I like fruit and don't like wasting food unnecessarily. The servers were nice about it even though it took a while for them to bring us the extra egg and fruit, but you would think something as simple as that would have been communicated easily via the kitchen staff. Another big con for me is it's so incredibly loud whenever we come in that I have to raise my voice just for the person directly next to me to hear what I'm saying which gets really frustrating really fast. My biggest priority when I come in here is to just eat and get out as quickly as possible. Overall, I can't say I recommend this location, but maybe another one would work out better. read more

Sat down quick. Sat at counter. 10 minutes to even ask if we wanted drinks. Staff seems overwhelmed. At least 15 plates sitting on counter ready to be served. Cooks are pumping out food but plates juat sitting there. Servers all look confused. Could be due to them recently opening and need to work out the kinks. read more

Came back this morning 3-11-24. And our server was Fabi again . Me and my son were delighted to see her. Fabi served us quickly and with a smile. Fabi is wonderful. She's respectful, personable and very attentive of patrons and makes having breakfast at ihop a wonderful experience. And to the cooks thank you too!! I'll be back soon!! read more

Service was extremely slow for only having 6 tables with guests. We asked for water refills (multiple times), it never came. Our food was room temperature at best. One of our plates had hair on it, and by the time they remade it and brought it out, the rest of the table was done eating our cold food. read more

We finally went to the new Ihop this morning. My husband and I were extremely disappointed in both the food and the service. We ordered breakfast and ice water. My hubby ordered an extra egg with his Chicken Fried Steak and eggs. When it arrived, he only had two eggs, there was barely any gravy on the steak and his sourdough toast was dry with no butter. My order had dry toast as well. That would have been fine, had she brought butter on the side, but that wasn't the case. We had to ask for butter and the extra egg to be provided, she argued he didn't order the extra egg, instead of apologizing (for the mistake, whomever made it) and getting it quickly. You never argue with the customer. Just make it happen quickly and then move on. By the time the egg got there the husband was half done with his meal and the egg was runny. For what they charge for bread, eggs and potatoes, I expect better. It is a shame the Carrows that once was at that location closed, it was far better. read more

I was very hesitant on visiting IHOP today since the lines were out the door. It seems many graduation celebrations were happening today but our server Christian was able to provide exceptional service despite the long waits. I was able to order the sampler breakfast with the tres leches pancakes and everything was served nice and hot. Christian ensured to check on our table providing us with refills and checking on us constantly ensuring our visit was exceptional. I would definitely be coming here again and would highly recommend this location! read more

Terrible service. Waited over 20 minutes with our menus and no server ever came. We weren't even acknowledged. Ended up walking out. Previous times I've been here and ordered the eggs Benedict, I got hard boiled eggs instead of poached, on top of an English muffin toast. Never coming back here again. read more

My boyfriend, his mom, his grandson and I went last Sunday for dinner and the service was great. I can't remember the waitresses name but she was super nice and very attentive. And his mom wasn't really diggin on the 55+ crispy fish plate that she got but the rest of us got hamburgers (my boyfriend got the classic with bacon, his grandson got a cheeseburger and I got the cowboy burger) and they were all yummy. read more