Imagine this, friday night, your looking to have a good time tonight! You decide restaurant night with who ever friends, gf, co workers, family, in my case gf. You walk in, you expect what? Noise, smiles, music, awesome food, good drinks, all that (at least 40% of what tv ads make restaurants look like) I walked in to this iHop on a friday night.... What.... The.... @$&$....... first bad sign of a restaurant is.. no customers.. then again you cant judge that bad right?
Maybe its a bad night, we sit, before hand customers were already sitting, and 1 family ill add they were the only ones there... and they literally told us "we thought they were closed" ohhhhk strike 2.. then the cook is mopping... before we even got our drinks 100,000% unsanitary you are under no circumstance to EVER do that with customers around here's exactly why... if your like me and have worked for hard ass restaurant managers.. your picky on a lot.. well.. i learned early when a customer smells bleach LIKE I DID and it smacks them in the face... strike 3 we were out.. if theyre manager wants to say "its memorial day weekend" chilis right next door was lit the hell up (went there instead) you would have thought this place was a library..
See here is what i dont get, the staff? 6/10 no where near good but not the worst. But see, a typical server is in college or just very good at their job and has a career out of it, i hate being apart of this lazy excuse of a generation because for those of you in college that want that "money" you destroy a place like this and there is so many of you to the point your manager gives up and shame on the management too, there is no reason you let kids run your place and that is exactly what happened here. Congratulations to the staff getting by living with their parents, not giving a damn about their job a job is sometimes a stepping stone, but if you fall through a step and it breaks, your still at the bottom of your climb. Im 20 and work my ass to the bone for everything i have and to see people my age dragging along ruining businesses left and right? Its all easy now but give it time, itll catch up to you.
Im sorry to say but a restaurant on a friday night is expected to be packed, management if your reading this you know im right, you guys have to bring back the passion of having a happy family and environment in your seats, get your head out of your assess and stop destroying a chain that is a goto sunday place and a go to kids paradise. You have friday nights like what i saw? Give it till your staff goes back to school, you might as well follow cause this place will be gone at this rate.
Best of luck, read more