First contacted BBB for a scheduled maintenance on my steel roll up gate about a year ago. Easy to…read morebook appointments. Fair price. When my gate had an issue recently Michael was able to stop by in a timely manner (next day) and provided knowledgeable insight on the gate. Great communication by Mike on his arrival time including text and phone call. Mike is seriously knowledgeable about steel roll up gates. I plan to have him out in the spring again for annual maintenance.

BBB is great. Good work and amazing customer service. They go above and beyond. They installed a…read morenew garage door and have been speedy with service calls and generous with their time and advice.

I can't say enough about Roy as a handyman. Roy came for an estimate for a small flooring job in…read moreour bathroom. His rates were reasonable, and he had the best solution. He stands by his work, too, and came back to address something that needed to be re-done and noted multiple times that if there are any issues, he's available "24/7". The day before he came, we noticed an issue with some mold in another part of the house. Roy addressed that too, and diagnosed it immediately. He's responsive, friendly, knows his stuff, does good quality work, and stands by his work. Highly recommend

It was my pleasure working with Mr. Roy. He arrived when agreed, completed the job plus other tasks…read moreI added. I paid and he was on his way. I would use his services again and would recommend him. He has a very pleasant demeanor and great customer service skills.

There's still such a thing as stellar service for your dollar and Gaithersburg Garage Door is one…read moreof those rare companies that delivers on this ideal. Julio, our technician, was knowledgeable, friendly and fast when it came to diagnosing our issues and executing the repairs necessary to solve them. He even swept out my two car garage when he finished work all for a very reasonable price. We will never use a competitor of Gaithersburg Garage while we live in this area. Look no further and thanks again Julio!

I work for a commercial real estate company. I called GGD early last week to have them come fix a…read moretenant's bay door because we've used them several times in the past. The woman I spoke to gave me the name of the person to contact, so I called him directly. I left him a message and also emailed him photos as the woman had asked. They didn't really show anything but I sent them anyway. I mentioned that on my phone message. Two days go by and no response, so I called again, left him another message. So here we are a week and a half later and I've heard nothing from anyone, so I called another company (Overhead Door) and they are sending someone out early this afternoon. I've notified all of our PMs and superintendents and let them know that when they need any future work on commercial garage doors that they should contact the other company if they want a response. 0/10 Would not recommend Gaithersburg Garage Door.

Excellent Service!! It has been almost a year. I had a 1998 garage opener in the box that my…read moreMother purchased for me. Twenty-five years later, Pedro and his son replaced the garage door and installed the garage opener. It works!! Quality Work, Efficient!

Very responsive and outstanding service. The ancient springs for the garage door on our detached…read more"garage" finally rusted through, and they arrived and replaced the springs and other questionable old parts in a matter of hours. No crazy attempt to upsell, just fixed what needed to be fixed, and price/cost was very fair. Highly recommend!

David came by and gave me a quick and accurate assessment of my problem. Turned out to be a minor…read moreissue that didn't require immediate attention. I appreciated David's honesty and integrity in not trying to sell me something that I didn't need!

This is my second time using EZ Garage Door Repair. They responded quickly on Yelp and gave me a…read moresolid quote. They were able to schedule the service call quickly, which I appreciated. The day of the service call, they were able to fix our garage door in about 30 minutes. And my parts and labor came with a warranty. :-) We are happy with the service and recommend. Thank you!

WM Painting & Handyman services were fantastic to work with and we highly recommend them! Wilfredo…read moreand his team built and installed a detailed entryway space, transom, built-in bench, two areas of different wainscoting, painting, and trim around our historic home and we're thrilled with the level of quality and expertise in bringing our vision to life. The team (extra shoutout to Rigoberto) was professional and incredibly respectful, especially given that I was home with a newborn for the entire project, and made living around construction easy for a family. I was really impressed with how cleanly they worked and their attention to detail. As the daughter of a carpenter, I have high standards and am really pleased with how our projects turned out. We'll continue to enthusiastically recommend their services around the DC area.

Great job! However, the job got more expensive when I picked him to do one of the projects - not…read moreall the projects- that he gave me an estimate.

Amazing service. Arrived within an hour, fixed both my garage doors within 1.5 hours. Pricing up…read morefront, no added cost. Technician knew anything you'd need to know, very friendly and knowledgeable. 8 year warranty, doesn't cover labor, but these garage springs I had replaced lasted 15 years, and others were only offering 3 year warranty. 8 year is better even if you have to pay labor because it's closer to the end life. Very happy, and now have a place to go to for all my garage door needs. Thank you, one less headache complete!

I used Montop to replace my garage door opener. They were quick to respond and got my replacement…read morecompleted in no time. Good service and they obviously knew what they were talking about. Would recommend.

Came super quick and was so nice. Diagnosed the issue, explained it thoroughly, and fixed it all in…read morethe same visit. Really appreciate their service.

Let me be CRYSTAL CLEAR: our Technician Rafael gets 5 stars. He did exactly what was needed, very…read moreefficiently and effectively and was a pleasure to work with. TL;DR: Don't use these people unless you wanna be harassed by multiple different numbers. They cannot communicate effectively. HOWEVER: After finding the company via my father in law's googling, the hassle began. My wife called them and then proceeded to get automated texts from a 207 area code about scheduling install of our garage door opener. She replied saying I would call as she's back in office working. The same number, which has to be a robot, hounded her with 3 more texts the same day and she was repeatedly called. Frustrated because she works 10 hour days in office, which this company didn't understand, she tasked me with calling. I called on June 5th told them the facts and then approximately a day later--we had to coordinate with our landlord who was paying the amount-- 495 Garage Door contacted me via text. NOTE: They call from their main number but text from a different one--area code 484--specifying it's them. I guess they have a call center or physical land-line still. They routinely seemed confused, both over the phone and over text, that we only needed a garage door opener installed, not a "garage door repair" (they said that to both my wife and me) and, while it was easy to coordinate a day and time with that 484 number, having our landlord pay, which he offered (we were perfectly willing to pay) added a complication. See below. While I was texting the 484 number on Friday June 6th, my wife, me and my father in law all get a new email from 495 Garage door's dispatch/admin team at ~4pm on Friday June 6th stating they had not heard back from "any of the numbers provided". Ludicrous; I had been messaging with them since 1:30 that day. I had to explain to them, again, why they hadn't heard back from my wife and why they wouldn't from my father in law (who lives out of state) . I have receipts. Day of, after our landlord, who was here for other work, mentioned he'd called and asked for an invoice, I assumed all was well. With 90 minutes into the 9-1 appointment block left today, I texted the 484 number asking what the status of the technician was. They said he would arrive shortly, and did. See above; Rafael was great. As he was leaving, we got a call from Dispatch, a different lady mind you, who said "he can't leave until he gets payment" . She then cut me off when I re-iterated the above about our landlord and an invoice. I told her bluntly I would hang up and have him call. He did and all is sorted.

Showed up on time, fixed the broken spring quickly, and actually made the whole garage sound much…read morequieter and smoother! Better than expected, easy day.

Door would not open. Came out promptly. Field the problem. Tech (Norris) explained problem. We…read morehave used Door Doctor in the past. Highly recommend them