Ok here I go. This is for sure going to be my longest review so please bare with me. The only…read morereason why I went to this place to begin with is because it's across the street from my favorite pool store. I just happened to see it and didn't check for reviews. What a big mistake!The old man assisting us seemed ok at first, he was even cracking jokes, but then I noticed he was getting annoyed when I asked him for different colors and styles. And when I asked him for a shirt his answer was "a shirt is a shirt " as he rolled his eyes. Then he told my son he was going to have to imagine the vest on. I thought he was joking and laughed but then I realized he wasn't , and said no, he would like to try it on please. He yelled at me from across the room " Come on, come on !".
I kept my cool ( thinking wow! what a grumpy, rude old man). However, I told my son to just change because we were going somewhere else. Then the old man came back with a vest and with an attitude he said "here!" and handed my son the vest. While we were there, there was only one other person in the store who walked in to pick up his prom tuxedo. So I guess he was overwhelmed with "two" customers.
Just because he was old an we all know how old people sometimes become grumpy, I didn't want to be disrespectful so I told him my son will come back with his girlfriend to make sure the tuxedo and accessories match her dresses, since they have 2 proms. The man's answer was to make sure he knows what he wants because he can't try everything on because everything he tried on had to be dry cleaned according to covid regulations.... O.....k. That is not my problem, tuxedo rentals are expensive. So I finally told him not to worry about him because my son was not going back. I told him, calmly, that he needed to have patience with his customers, we can't just go and get an outfit for a very special day without trying it on and making sure that it's what we want and that it fits nicely. He said he's been in the business for over 50 years, he got in my face trying to intimidate me and said I was rude. To be honest, I really felt like pushing him but Instead I took a step back and told him he was the rude one, and maybe that was the problem, he's been doing it for too long and it was time for him to retire.
I walked out as he was yelling I don't know what. By then my blood pressure was trough the roof. Wow! what a bad experience.
The good news is that right after I left that shit hole, I went to a store in Rutherford and got everything my son needs for his 2 proms. What a difference! Thank goodness for that.
So, since I can't give 0 stars I'm giving it 1. I just read other reviews, I wish I would've done it before walking into that nightmare.