I was impressed by the fact that I could get both wet ink and electronically documented prints…read more Kathleen was highly skilled and competent.

Kathleen was an awesome help. She helped research my task very thoroughly. Even after she couldn't…read moreprovide her company services, she continued to research and find me the right company and services to obtain in order to solve my task. You don't see a lot of integrity and hands on customer service at no financial gain involved. Now a days. I strongly recommend this company for future services.

would use this service again! it was easy to get an appointment and the actual time it took to have…read moremy fingerprints captured was quick! thanks Mark at the Kalamath location.

I scheduled an appointment for fingerprinting services through this vendor. When I arrived at my…read moreappointment this morning, the door was locked. As other people began to arrive, I called the company and was told that the location sent out an email last night cancelling all appointments. This was verifiably false. The company rep then sent out an email while we were on the phone. Meanwhile, other people arrived. The rep took no responsibility and only offered to reschedule to another location which was not an option for me today. Sadly, there are no other options since this is the only vendor available.

Decided to get my Pre-TSA designation and scheduled my appt for this IdentiGO location. Despite…read morehaving several folks in the small lobby, the one staff processing each person was pretty quick. The process was very straight forward and had she and I not struck up a conversation, I would've been put if there in less than 15 minutes. Not a bad deal.

I went in to get finger printed for an upcoming visa application and it took me nearly 15 minutes…read moreto find the building. It is a commercial building in the middle of a residential neighborhood with no signage on the exterior at all. The lady taking my prints was VERY sweet and got me in and out super fast! No complaints about the staff but the location was very unsettling as a young woman by myself. If you come to this business I recommend bring somebody with you for an extra sense of security.

IdentoGo offers professional identity services for employment, licensing and government…read moreverification. I recommend going this route for TSA Pre. It only took me 5minutes to pre-register online (tsa.gov website) and make an appointment (scheduled same week!). My actual appointment took a whole 3minutes. Much quicker than going to the airport....and waiting....and waiting.... IdentoGo is by appointment only. No walk-ins. It makes the process quicker and efficient. IdentoGo staff is friendly and welcoming. Very professional!

Apparently a little bit of snow means this business doesn't open despite having appointments…read morescheduled. They also don't let the holders of those appointments know that they're not going to honor the appointments.

Antonio at IdentoGO was amazing today! He went out of his way to help every customer quickly,…read moreefficiently, and with absolute kindness! Thank you Antonio for your excellent work!

The people are the most passive aggressive as well as blatantly customer service people I have…read moreever met, particularly Antonio. I strongly suggest you go anywhere but here if you need help with fingerprinting, HAZMAT, or anything. Seriously. Do not help peolpe like this stay in business.

I would give a zero star if I could. David Bradley, the owner of the company provides false…read moreinformation so be VERY careful if you use this company. I now have to submit fingerprints for a THIRD time due to the manner this company operates. David Bradley take no accountability for any errors. He refused to show me where I entered the last 4 for ssn when his employee told me the numbers of the ssn she sees. In fact, the last 4 ssn numbers also were not the numbers that were verified by The FBI!

I made an appointment for a fingerprint background check for school, as I needed it to continue my…read moreobservation hours. I told my fingerprinter so, and they continued on about how I needed a form for licensure background checks. I didn't, and knew that it was just a preliminary check to ensure I could move forward with observation in schools. They disregarded this and continued saying I needed a form for a licensure background check. I am aware of this, and at some point will need to complete this form. Just not yet. They didn't listen to what I was saying, as if I didn't know what I needed for my own education program. Very frustrating interaction. Otherwise, it was an easy process. The front desk was very helpful and pleasant. Make sure you sign up and pay BEFORE coming in or they will be frustrated that they have to enter five lines of information and take your credit card.

The business name here is actually unicorn drug testing, and they conduct a large number of tests…read moreincluding tsa precheck and fingerprinting. I loved the customer service here, my experience was very quick and the associate was super knowledgeable. I love that this is an lgbtq+ friendly business as well!! Admittedly the decor is not what you would expect but it was clean and did not detract from the experience!! They take lunch and lock the doors from 12-1pm.

Employees showed up late without apology. Hours posted 9:30a for TSA Precheck appointment. Four…read morecustomers waited 15 minutes before anyone was taken care of. Appointment stated to show up 10 minutes early. At 9:30a doors locked and no sign of anyone. I left at 9:55a with really no reason for a wait. Unorganized. Lobby is quite offensive. I respect your beliefs but do we really need to be scolded about it? This business is something else. Overall service was simple, in and out. For that I provided a generous two stars.

Quick and easy. Whether you're applying for a job or going through the hiring process, IdentoGo is…read morethe spot for those on this side of Denver. The tech that runs the fingerprinting service is super friendly, talkative, and personable. She will definitely wash away any nervousness or apprehension you may have. You don't really find too many state employees with such a cheery disposition. Go for the conversation...

The employees were extremely rude. My ID last name didn't match the last name on my credit cards,…read moredue to marriage. Instead of patiently explaining to me what to do. The staff kept repeating that they don't accept that and I need to get them changed immediately. After I was clearly offended and told the employee that I understood, I was sent to a 7/11 to get a blank money order to pay. I've waited 3 weeks and have not received my fingerprints. IdentoGo does not have a person you can speak to over a customer service line. No one can help me or answer what the hold up is. I'm paying a second fee to go to Colorado Fingerprinting located in the 16th street mall. They say it's 72 hours for results. Do not trust this company for fingerprinting especially if it's a time sensitive situation. Very disappointed with their service. I honestly would like a refund.