We had Spencer out to give us a quote on our flooded kitchen and basement. Spencer is incredibly…read moreknowledgeable and helpful when it came to what we needed. He knows how to handle insurance claims as well. We are so thankful that Spencer took the time to look at things, explain and helped walk us through the problems we were having with our current restoration company. Although we did not end up using Insure for our project, we will keep them in mind on any future projects.

Spencer and Mike are a joy to work with. They were on time to every appointment and to start work…read moreeveryday. They were flexible with me making small changes to the project and super flexible when the counter company messed up and delivered the wrong counters. (The counter issue was not related to Insure or Spencer and Mike.) They were able to move some things around to still get the job done quickly after the mix up. I love my new kitchen! Will be booking them for future work.

We have had to use remediation services twice. Once when selling a home and a second time after…read morefaulty roof work caused an issue in our attic space. Both times after numerous quotes we hired Serpro. We found them to be priced the best and the service was fantastic. They were fair and hard working. They would show up on time and set realistic expectations for us. If we ever have a need again, fingers crossed we won't, they are the company we plan to turn to. We're so thankful we were able to find an honest remediation company to work with that doesn't try to cheat you or make false promises. I would highly recommend them.

Chris and his crew are my heroes! A plumber broke a pipe and left without turning on the water…read more When I turned it on, I had instant 3 story waterfall! Needless to say it was a traumatic experience! Chris called that evening and assessed the situation. He was out early the next day. He scoped out what was needed and brought a crew back the next day. The entire crew was polite and extremely helpful and kind. They finished their work in one day and set up fans and dehumidifiers. Chris came by that afternoon and the following day and was available by phone to answer my many questions. Chris and crew made a very stressful experience much easier to handle. I would recommend them and will use them in the future.

They helped connect us to what we needed in an emergency when our basement flooded at 6pm.read more

We called them to setup a fire mitigation estimate walk through. They were great on the initial…read morecall and answered a ton of our questions. Additionally they have a lot of great reviews which can be hard to find for mitigators. We ended up not going with them, but it had nothing to do with their service, knowledge, etc. We'd recommend reaching out to them for an estimate if you have fire or smoke damage.

We had a Bat problem. It was a health hazard from all the leavings in our attic. Our mountain house…read moreis 120 years old and special care was needed. We called Restoration One. Mica and Jenn sent several crews specializing in the various phases of work and in five days our problems were solved. 1400 square feet of nasty filthy 100 year old insulation was removed and the entire attic was wiped down and disinfected. We can now look forward to healthier and better quality of life thanks to Restoration One. We highly recommend them and would bring them back again if and when the next disaster happens.

I had a very disappointing experience with Restoration 1. From the beginning, there were serious…read morecommunication problems, no accountability, and little to no follow-up on my project. My kitchen suffered water damage which lead to asbestos, and my family was without a functioning kitchen for three months. After repeatedly trying to get updates, I had to contact my insurance company for help and was ultimately assigned a new contractor to complete the work. During the project, Restoration 1's crew damaged the water line to my refrigerator, and despite reporting it, it was never repaired. I also objected to Restoration 1 receiving additional payment because of the poor quality of work and lack of service. To my knowledge, the insurance check was cashed without my endorsement, I discovered the check had been desposted without my signature which was required. Overall, this experience caused unnecessary stress for me and my family. I rarely leave negative reviews, but I feel others should know the lack of communication service, and poor customer service, and unresolved issues we experienced. Kathy K

These guys are great to work with. We've had to have them come out twice. They are always extremely…read moreresponsive, honest, affordable, and if you are working with an insurance claim they are extremely helpful. If I ever have the need for a restoration company, I'll definitely come to RestoreCo first. I only have good things to say.

First rate service, excellent customer response time( faulty valve in the water line that connected…read moreto the water dispenser in our fridge- damage to basement below and to kitchen floor , cabinets, island, hardwood floor adjacent to the kitchen) and amazing mitigation manager( Jared ) and his team ( Ian) . Jared and Ian were on time every single morning as they had to check moisture levels , set up drying equipment, section off areas with heavy duty plastic sheets, protect existing carpeting up and down stairs, and explain what steps were involved to repair everything. Jared was even here when our insurance adjuster came to survey the damage. ( highly suggest this) The days of superior customer service are long gone in today's world. RestoreCo is the exception! if I could give them 10 stars, I would. Huge Kudos to Jared , Ian, and the owner, Ryan. No one likes to deal with flood damage, in their home, but this company made it easier to deal with it all!

Best Service in town! Thanks Larry for your help your prices are great and service is even better?read more

Wonderful family business! We've been doing business with Big M for 40 years! They are reliable,…read moretrustworthy, thorough, respectful, dependable, and a pleasure to work with. We've used their carpet cleaning services for our special and valuable wool carpets; they are careful and attend to details. They've cleaned for us as homeowners and landlords, cleaning after tenants at the end of their leases. No job too small or too large for this can-do family of hard workers. Highly recommend!

These guys were great to work with. We had some water damage and they were able to quickly get us…read morean affordable estimate and back into our place in 48hrs. Our place was clean and put back together I'm short order. I can't thank you enough.

We contracted CNTC based on some very positive feedback from friends to remodel the downstairs…read morebathroom and add a walk-in closet (not pictured) to our 1970s-construction home. This was more than a total gut job, with scope including: new supply plumbing, breakers, wiring, floors, shower, window, and ceilings. Needless to say, we needed a GC who could bring a breadth of experience. I'm not going to add the before pictures, but the old bathroom was in complete disrepair, poorly laid out, and badly dated--the results, we feel, are beautiful and functional. Sean and I selected the tiles and fixtures--Carlos was very flexible with building our vision for the space. CNTC was creative working around constraints such as proximity to the foundation, immobile ducting, and drain lines for the upstairs bathroom. He rolled with the punches when new issues were discovered to make sure the work got done right. The crew was polite, professional, detail-oriented, and trustworthy. 10/10, will use again.

I have used them for years! They have cleaned the impossible! Taken care of my stressful moments…read moreand handled everything for me. Carpet cleaning to water damage these qre the people to call. Trustworthy, dependable and professional!

Awesome Service and even better cleaning. They also helped with a restoration Job that was fairly…read morepriced and done very quickly.