I had chronic back pain that was making even simple daily activities difficult and I began…read moretreatment at ATI. Receiving therapy from Katie Shattuck made all the difference. Katie was incredibly friendly, attentive and genuinely caring throughout my treatment. After just 12 sessions, my pain was significantly reduced and I felt much more confident in my movement. The home exercises and practical tips she shared were extremely effective and played a big role in my recovery. I'm truly grateful for the support and expertise I received and I highly recommend Katie to anyone seeking physical therapy. Deeply grateful for all your care and guidance, Katie and thanks to the entire team! Elizabeth S

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

After more than 10 years of chronic pain and countless PT experiences on the East Coast and in the…read moreValley, I can honestly say this place has been different, in the best way. Chris is patient, attentive, and genuinely listens. He never overpromised anything, and the results speak for themselves. I've been here for eight weeks and will continue for a few more. Trinity, Micah, Jenn, Justin, Emma, and Zoey are all incredibly kind and have an amazing work ethic. They accept insurance, which is always appreciated. I highly recommend this clinic to anyone struggling with pain.

Amazing staff and customer service! Anytime I'm feeling beat up from running and working out I go…read moreto Chris Ellis and his staff at Trailhead PT. I always walk out feeling 100% better!!!

Physio Fix has been a Godsend to me! The front desk…read morereceptionist Gina has been so understanding, empathetic and supportive. Everyone is invested in seeing that I regain maximum mobility following a debilitating medical event. Travis is a Doctor of Chiropractic and a Certified Strengthening and Conditioning Coach and is CrossFit level one certified! He is the BOMB. COM! I can wholeheartedly endorse this establishment to you.

My daughter is a 14 year old freshman softball player who was diagnosed with a small bulging disc…read morein her lumbar spine, and also has tight hips with impaired mobility. We were unhappy with the PT at the facility our insurance covered so we opted to try a session with Colbi. The sessions have been night and day difference vs the big box chain facility. Colbi is awesome. She pushes our daughter and individualizes her program. She is with Colbi the entire session, unlike our other facility where the PT was out of site 80% of the session so she was with an assistant most of the time. The attention to detail, continual pushing outside of my daughter's comfort zone have led to growth and improvement over the last 3 weeks. The facility is real nice, spacious, and has all of the equipment and more one might need! Highly recommend this facility!

I have been going here for therapy for about five years. I have been for injuries, surgeries and…read moremaintenance. This whole team is wonderful from the front desk to the therapists. I see Logan and he has helped me through many issues. He is compassionate and listens to your issues to help you get better. If I were you, I would come here and let them help heal you!

Update- After leaving the below review, I was contacted by the company and received a check for…read morethe money I was owed within a week. I only wish I had done this first as it would have saved me months of headache trying to do things the way the front desk personnel instructed me (to contact the billing dept). As I told Aubrey (who was delightful), I will give it another go should I need physical therapy in the future, but I will monitor the claims closely instead of trusting the staff as I did the first time. Original review--- The care I was given by my Physical Therapist and staff was great. The fact that they over billed me for $172 and change and I am 3 months later still begging them to send me a check is ridiculous. I brought the error to their attention the end of Nov. and I have made at least 6 calls to the billing dept and each time I am given confirmation that they owe me the money but there is some excuse for why they can't/haven't issued a check for it. The customer (no) service rep I last spoke to yelled at me for complaining about the problem and told me I was yelling and then disconnected my call. The medical staff was great the accounting and business side is a disaster so beware of being over charged and not getting your money back!

I've suffered from knee/foot/hip pain since I was 16, so going on 8 years now (or what would have…read morebeen without AZSPT). I played basketball and softball throughout high school and left with my fair share of improper technique and the resulting aches/pains that come along with. No doctors or accompanying tests could provide a definitive answer as to what was wrong with me (6 doctors). The only suggestions I received were rest and/or surgery, which seemed ridiculous for my age and well.. the fact that they didn't actually know what was wrong with me. While training to run my first half marathon, I was tired of the pain that seemed to make no sense as a young, healthy, fit, and active person. I went to another doctor who, finally, suggested something I could do about my pain, physical therapy. On my first day of therapy, I had to swallow my pride, drop the weight and get back to basics. It is as much a mental therapy as it is physical for those of us who just want to lift heavy, compete and walk away completely exhausted. Now that's not everyone's cup of tea, but the point is, we ALL fail on basic mechanics and that's why you need Andrea and her team. Come here to get the tools you need to incorporate into your life. She is not a miracle worker, she will not heal you. If you aren't willing to change your life and understand YOU have to change your most basic movements, you won't have a good time. Thank you, Andrea + team for educating me, so I can now sit down, walk up stairs, jump, lift heavy and run pain-free. I'll never leave!

It's a shame that other review was the the first one. Someone who has been to four different places…read moresounds hard to please. Enough about that. I first hobbled in to therapy in 2012 after a severe compound fracture of the left tibia and 6 other bones in my left leg. Andrea and her staff have been there for my recovery every step of the way. Andrea has seen my recovery though three surgeries and to this day still continues with treatment. Andrea is absolutely amazing at finding ways to motivate you and push you through the hurdles of recovery. Mostly your own mind. Her knowledge, strength and commitment are second to none. Not only will I continue therapy at Arizona Sports but I would, and have, recommended them to any and all. Sincerely, Jason Foss Aka "Frankin Ankle"

I've been going for pelvic floor therapy and love the holistic approach. I am healing and seeing…read moreimprovements already. Of course I have to do the work at home as well. I'm excited to start Pilates after my pelvic floor sessions are complete. Natasha has been taking great care of me I'm also in my second trimester of pregnancy. The front office staff is friendly and it's been a great experience!

I have been going to Balanced Physical Therapy, Pilates & Performance Center for over two years and…read moreit has changed my life for the better! Whether doing Pilates Physical Therapy with Heather and Crystal or Pilates with Audrey the staff is top notch and has helped me immensely as I navigated recovery from a double mastectomy then back surgery. Ashleigh at the front desk is a master at scheduling. This is truly a professional, knowledgeable and empathetic studio that enables me to live a more active life. I highly recommend!

This is my third go around with Total Sports Therapy. Richelle is absolutely a 5 star therapist!!…read more I would not trust anyone more than her with my care. She is punctual and gives you feedback too. - Denise

I got a good vibe about this place the second I walked in. The place is clean and I was greeted…read moreinstantly and made to feel welcome. Robin Malanowski, DPT., is helping me with neck pain. I'm very grateful for her expertise. Robin is upbeat, friendly, compassionate and gives you the impression she really cares about your well being. This is my first time using a physical therapist and Robin has exceeded my expectations. She's truly a pro at what she does.

I spent months unsure of what to do about a shoulder injury before a friend recommended Spooner and…read moreI finally scheduled an appointment. After a lot of negative experiences with medical offices, Spooner was a huge breath of fresh air! Literally every person on the team from the front desk to the therapists themselves are friendly and helpful. I worked with PT Julia and tech Chris, and they were both phenomenal - true experts in what they do. I also met with PT Alix a few times, and she's equally amazing. I went in afraid I was going to spend a lot of time and money only to be told I needed surgery. Instead I walked out three months later with a shoulder that is almost entirely healed, and an easy-to-follow program to do at home. I still can't get over what a pleasant experience this was from start to finish. They have truly set the bar for all other providers I see in the future. A few things that set Spooner apart from other medical offices I've been to: 1. They offer a free consultation. If you're not sure physical therapy can help you, go in for a consultation! You'll get an honest answer. 2. They did not pressure me to schedule excessive or unnecessary appointments. I went in thinking I'd need to go 2-3 times a week and was pleasantly surprised that they recommended once a week, and then eventually every two weeks. 3. The billing is transparent and honest. My insurance wouldn't give them a price ahead of time, so Spooner had me pay an estimate based on what other clients with my insurance paid. When my claims were processed and their estimate was slightly higher than my contracted rate, they immediately applied all of the credit from my overpayments. I didn't even have to ask for it - I just walked into my appointment, greeted by the pleasant news that I didn't need to pay that day because I had credit on my account! 4. There were never any surprise charges or codes added on to my appointment. When Julia suggested we try dry needling (highly recommend btw), she made it clear there was no additional fee, and that was accurate information. 5. I feel very set up for success doing exercises at home. They have a really helpful app with my personalized program in it that includes videos of how to do the exercises, and they also gave me printed versions as well. (If you want physical therapy to be successful, you MUST do the exercises at home!) I could go on and on about how great Julia and the Spooner team are. I really can't recommend this practice highly enough.

Scheduling is insane. It took me over 12 weeks to get in even though I told them I only had access…read moreto my insurance for 15 weeks and I'd initially been referred for six sessions. The scheduling person promised me they always had tons of openings if I got on their wait list, but the openings never came. (Then they told me it was because they kept those for established patients, but those also never opened up for me, so I think it's just extremely hard to schedule--and they can't or won't accomodate people who may need to get in sooner.) The physical therapist is pretty good and gives a lot of feedback. Some of the techs are good, others seem to be on a bit of a power trip or not paying attention and kind of just going through the motions. I think I had a different tech every time I went in. Working with the techs is often about the same as doing the exercises at home (with added bike/treadmill time); they don't really give good pointers or anything. Spooner is very slow about updating exercises in the app. You basically have to remind them. I'm glad the AC works again; it gets pretty hot in there. Also didn't realize there were more convenient locations when I booked, but that was my fault.

Definitely small established facilities here in the valley. Came here as our middle school and high…read moreschool teams were given an opportunity to participate in a combine in preparation for sports. I liked the interaction with the coaches and the combine staff throughout the morning as they did a good job communicating with everyone as well as engaging the athletes. They did a really good job of explaining what the expectations were, how they will get measured. "World Class" so expected nothing less. If you live on this side of town, I would recommend as an option to consider to next the athlete to the next level. Lots of professionals uses facility not only here in Arizona but other athletes around the country & the facility grounds have a lot of equipment to accommodate all types of training and conditioning.

There is a good reason the place is chock full of NFL hopefuls, Olympians, champions and national…read moreteams...when it comes to training, whether you are looking for sport-specific training or simply for overall health, Athletes' Performance has no rival. It is expensive, yes, but worth every penny. Their approach is completely integrated - they will oversee nutrition, training, psychology, and recovery in a world class facility. They are extremely scientific and very cutting edge; their staff also contributes significantly to the research community. I was fortunate enough to live in the Phoenix are for 9 months and cannot speak well enough of their staff or their programs. You'll come to improve yourself and will end up drinking the kool aid! Once you get in the swing of things it's hard to get enough of this place, and I shockingly found myself actually looking forward to arriving there before sunrise 6 days a week (ok, a bit later on Saturdays). My physical condition and overall health improved at a breakneck pace and I had a blast doing it! If you're motivated and fortunate enough to train at AP here are a few tips: Chris Brown makes the world's tastiest post-workout shake, the nutritionist Simin Levinson is a wonderful person and an excellent cook, so take her advice on kitchen matters, and if you can get your massages done by Eric Ford, do so - it will hurt but the man is a truly gifted healer. I just cannot gush enough about this place. It is worth saving up for either for yourself or for your athletic kids!