This is the way physical therapy should be done I am a corrective exercise specialist and a…read moreclinical massage therapist who works with an entire family that truly believes in Impact and their process. Eric and his team have been working with my client and her family for years, and when I came into the picture, I tagged along to shadow Eric's work. I was fascinated by the care, skill, and professionalism that was taking place. Immediately I knew my client, after her broken tib/fib (10mos) treatment, had been in great hands, and it really had shown through her results. She and I have been able to progress her recovery at lightning speed, which made both her and myself very happy! Eric and Sarah and the crew have done an amazing job, and it's very easy to see the reason for their success. They care about the patient, the community, and the process, and their access to a gym facility makes them second to none. Thank you IPT for all the work you've done in having such a great Impact on my client's lives!!!

Impact Physical Therapy has been amazing so far. I was in an accident that left me with several…read moreinjuries, and being in my third trimester of pregnancy has made getting treatment extra tricky. A lot of places either don't have experience treating pregnant women or are super limited in what they'll actually do, which can be really frustrating, even with my OB's approval. I was going to another PT place before this and honestly felt kind of hopeless. They weren't very personable or confident, and I felt like they were too scared to touch me, like I just had to wait until after I gave birth to get real help. I knew I was capable of doing more and wasn't improving at all, it was starting to take a toll on my mental health. Deciding to switch to Impact was the best move I could've made. The care here is night and day. You actually work with physical therapists one-on-one, not just techs, and everyone is super friendly, professional, and knows what they're doing. They offer a bunch of holistic treatment options like cupping, massage, dry needling, stretching, and strength work. I've only been going a little over a week, and already I feel so much more hopeful. I'm willing to do the work, I just needed the right guidance, and they've absolutely given me that. They don't treat me like I'm fragile or extremely limited just because I'm pregnant, and that means so much. I'm excited to keep going and finally feel like I'm on the right path to recovery.

I spent months unsure of what to do about a shoulder injury before a friend recommended Spooner and…read moreI finally scheduled an appointment. After a lot of negative experiences with medical offices, Spooner was a huge breath of fresh air! Literally every person on the team from the front desk to the therapists themselves are friendly and helpful. I worked with PT Julia and tech Chris, and they were both phenomenal - true experts in what they do. I also met with PT Alix a few times, and she's equally amazing. I went in afraid I was going to spend a lot of time and money only to be told I needed surgery. Instead I walked out three months later with a shoulder that is almost entirely healed, and an easy-to-follow program to do at home. I still can't get over what a pleasant experience this was from start to finish. They have truly set the bar for all other providers I see in the future. A few things that set Spooner apart from other medical offices I've been to: 1. They offer a free consultation. If you're not sure physical therapy can help you, go in for a consultation! You'll get an honest answer. 2. They did not pressure me to schedule excessive or unnecessary appointments. I went in thinking I'd need to go 2-3 times a week and was pleasantly surprised that they recommended once a week, and then eventually every two weeks. 3. The billing is transparent and honest. My insurance wouldn't give them a price ahead of time, so Spooner had me pay an estimate based on what other clients with my insurance paid. When my claims were processed and their estimate was slightly higher than my contracted rate, they immediately applied all of the credit from my overpayments. I didn't even have to ask for it - I just walked into my appointment, greeted by the pleasant news that I didn't need to pay that day because I had credit on my account! 4. There were never any surprise charges or codes added on to my appointment. When Julia suggested we try dry needling (highly recommend btw), she made it clear there was no additional fee, and that was accurate information. 5. I feel very set up for success doing exercises at home. They have a really helpful app with my personalized program in it that includes videos of how to do the exercises, and they also gave me printed versions as well. (If you want physical therapy to be successful, you MUST do the exercises at home!) I could go on and on about how great Julia and the Spooner team are. I really can't recommend this practice highly enough.

I have been receiving services from Spooner for years, currently at the North Phoenix location for…read moreboth PT and OT. The staff is friendly and upbeat and I felt comfortable from the moment I first walked in. The desk crew is very accommodating, even after I've had to cancel and rearrange appointment schedules more than once. My therapists have carefully evaluated my needs and provided realistic expectations regarding progress. I have exercises to do at home and the assistants monitoring my program are helpful and encouraging while trained to insist on "just two more". Julie has provided me with great suggestions, information and treatment suggestions. They are the best!

I've been going for golfers elbow and they have helped me tremendously! They are very gentle and…read morereel me in, when I'm the type of person who tends to push too far. The front desk team is super friendly and is awesome about accommodating a busy woman like myself. They did try needling on the first day and although I am a big baby about needles they were very comforting. I've been to different clinics that bore me and their atmosphere is very full, here they truly care!

I Totally Messed my knee up at the lake about a week ago and haven't been able to walk. Finally…read morepicked up the phone today and got myself an Appointment with Doctor Eric Hefferon. Eric worked on my knee for an hour complete with Acupuncture. I am walking again and feeling great!! I am Soo glad I didn't waste my time or money on X Rays or cat scan. If your on the fence about an injury like I was I highly advise you to start with an appointment with Doctor E you will thank yourself !! 5 Stars

What started as an appointment for my son quickly turned into me coming the very next day!…read moreEndurance Rehab is conveniently located in the middle of a great neighborhood (walking distance to LGO), and the staff embodies the cheerfulness and positive energy you feel the moment you walk in. Everyone is welcoming, knowledgeable, and genuinely invested in your recovery. The therapists take the time to listen, explain the process, and create a personalized plan rather than rushing. They care about their patients and the results. Highly recommend Endurance Rehab to anyone looking for professional, supportive, and effective care. A special shoutout to Kristina, she's awesome, and I'm feeling much better thanks to her and the team.

I have used Endurance Rehab in the past after shoulder surgery and before and after my knee…read morereplacement just recently. The physical therapists were wonderful! They were so helpful in building me back up from a sore, limping patient to a much stronger and confident person. Special shout outs to Dan, Sean and Macy for being encouraging and kind. I will use Endurance Rehab in the future if I so need rehabilitation! The front office staff also deserves a pat on the back for their friendliness and helpful demeanor!

Dr. Allyson Collen PT, DPT, COMT,…read more Was a wonderful healing process provided by the Dr. She was inquisitive about my pain and set-up excercises that relieved me. Dr. Collen educated me on my symptoms and applied the needed treatment with care and respect. Highly recommend her for her manner and concern, which was quite professional and personal.

Pam @ Orthopedic Sports Therapy - Tempe provided lymphodema therapy over a series of 12 seasions…read more She was knowledgeable, helpful and friendly, and her therapy and exercise recommendations were effective. Highly recommended!

I have been going here for therapy for about five years. I have been for injuries, surgeries and…read moremaintenance. This whole team is wonderful from the front desk to the therapists. I see Logan and he has helped me through many issues. He is compassionate and listens to your issues to help you get better. If I were you, I would come here and let them help heal you!

Update- After leaving the below review, I was contacted by the company and received a check for…read morethe money I was owed within a week. I only wish I had done this first as it would have saved me months of headache trying to do things the way the front desk personnel instructed me (to contact the billing dept). As I told Aubrey (who was delightful), I will give it another go should I need physical therapy in the future, but I will monitor the claims closely instead of trusting the staff as I did the first time. Original review--- The care I was given by my Physical Therapist and staff was great. The fact that they over billed me for $172 and change and I am 3 months later still begging them to send me a check is ridiculous. I brought the error to their attention the end of Nov. and I have made at least 6 calls to the billing dept and each time I am given confirmation that they owe me the money but there is some excuse for why they can't/haven't issued a check for it. The customer (no) service rep I last spoke to yelled at me for complaining about the problem and told me I was yelling and then disconnected my call. The medical staff was great the accounting and business side is a disaster so beware of being over charged and not getting your money back!

Everyone here is professional and caring and they are really helping me get over a muscle strain…read morewhich has made it difficult to walk ... the improvement is really noticeable and I'm only halfway through my PT sessions.

I keep wanting to like them but every time I have to wait 15 to 45 minutes to get started …read more Otherwise good !

T.O.P.S. is the only physical therapy practice I will use in Phoenix! I used them for my gait…read morere-training after pregnancy and for the pain in my spine from breastfeeding. Now I'm doing rehab for my knee arthroscopy. Their facility is beautiful and gentle, well-trained dogs roam around the staff and patients. They have a manual therapy philosophy, which means that their skilled physical therapists work the muscles and other tissue with their bodies before you are asked to do your strengthening and rehab exercises. Their therapists are exceptionally well trained and even their techs know exactly what needs to be done, from prep to positioning. I highly recommend T.O.P.S. Physical Therapy!

I wish I wasn't writing this review but I hope it's helpful to any future patients needing PT. I…read morewas very happy with my first visit, started with a thorough consult and some dedicated time with one of the PTs there. Then I continued on to my exercises with a student who was very helpful. My second appt a week later I was with a different PT who spent less than 5 min on me, no cupping or additional therapy. Then I was on my own to do my exercises which I hardly remembered so I had to approach one of the students for help. I found this odd because I've been to physical therapy before and had a more hands on experience from the staff. Repeat all of this on my third visit. Had another different PT who spent more time with me than the second one but once that care was over I was on my own. Then on my fourth visit I had yet another different PT, even though my appts were at the same date/time each week. I did some looking on Reddit and folks in the PT community refer to places like these as "mills" which it totally felt like. The nail in the coffin for me was getting charged for a needling service (recommended by one of the physical therapists there) even though at no point was I informed that it was an additional cost. Bummed out because the location was convenient and staff was kind, I just think the way the place is run could be more patient-focused.

Definitely small established facilities here in the valley. Came here as our middle school and high…read moreschool teams were given an opportunity to participate in a combine in preparation for sports. I liked the interaction with the coaches and the combine staff throughout the morning as they did a good job communicating with everyone as well as engaging the athletes. They did a really good job of explaining what the expectations were, how they will get measured. "World Class" so expected nothing less. If you live on this side of town, I would recommend as an option to consider to next the athlete to the next level. Lots of professionals uses facility not only here in Arizona but other athletes around the country & the facility grounds have a lot of equipment to accommodate all types of training and conditioning.

There is a good reason the place is chock full of NFL hopefuls, Olympians, champions and national…read moreteams...when it comes to training, whether you are looking for sport-specific training or simply for overall health, Athletes' Performance has no rival. It is expensive, yes, but worth every penny. Their approach is completely integrated - they will oversee nutrition, training, psychology, and recovery in a world class facility. They are extremely scientific and very cutting edge; their staff also contributes significantly to the research community. I was fortunate enough to live in the Phoenix are for 9 months and cannot speak well enough of their staff or their programs. You'll come to improve yourself and will end up drinking the kool aid! Once you get in the swing of things it's hard to get enough of this place, and I shockingly found myself actually looking forward to arriving there before sunrise 6 days a week (ok, a bit later on Saturdays). My physical condition and overall health improved at a breakneck pace and I had a blast doing it! If you're motivated and fortunate enough to train at AP here are a few tips: Chris Brown makes the world's tastiest post-workout shake, the nutritionist Simin Levinson is a wonderful person and an excellent cook, so take her advice on kitchen matters, and if you can get your massages done by Eric Ford, do so - it will hurt but the man is a truly gifted healer. I just cannot gush enough about this place. It is worth saving up for either for yourself or for your athletic kids!