Excellent place, Dr. Lai is very competent and professional…read more His office is helpful and easy to deal with. Our all family is using his services and we all are most than pleased

LATE Post: I agree totally with these comments: Wish I would have seen them before: "Nov 6,…read more2024 Customer service needs some serious improvements especially in the post sale phase. ...." They are very attentive in the beginning but no so much post sale after you've given them your money.

We were very pleased with the associate Vale. He wasn't rushing, spent more than 30 minutes helping…read moreto puck the appropriate frame, offering many options. Definitely will go back!

5 stars all around for this location. I visited this spot last year to have my eyes examined and…read moreeveryone, from the sales staff to optometrist were friendly, fast and experienced. It was also easy to order another pair, when I traveled out-of-state. Warby Parker has come a long way in quality since its inception in 2010. As a former LensCrafters employee (2001-2004), I was intrigued by their initially online-only business model and curious about quality. My first brick and mortar visit/purchase was on Ramona Street in Palo Alto and quality was not very good (mostly noted in weak spring hinges). Last year, I decided to give them another shot and was impressed by the progression in quality / value since then... they have a lot of styles and while the brands aren't designer, for the price, you can't go wrong. Quality has definitely improved. Also, I love their "Buy a Pair, Give a Pair" program, which helps distribute glasses to those in need... in my opinion, 100x better than LensCrafters "Gift of Sight" program, which includes a lengthy application program and used customer frame donations - two things the world doesn't need more of... while I can appreciate upcycling & recycling, a new, fresh pair can not only provide vision, but hope, for someone in need. Why should "new" be reserved for only a certain population of people? It will be interesting to see how both Warby Parker & LensCrafters play out financially in the upcoming months. I haven't analyzed the business model for pricier competitor LensCrafters in a while, but as a frame stylist in the early 2000s, it relied heavily on insurance and corporate reimbursement. With the job market/economy in great flux, my money is on Warby Parker.

Found it! Searched from SF down to San Mateo…read more Finally found the best frames and most importantly the BEST experience! Stewart, Monica-everyone at Burlingame Optical were skilled AND NICE, friendly. Seems rare, such a treat to go somewhere where you're treated well, they call you by your name, even after purchasing I genuinely felt welcomed every time I went in to have the glasses fitted/maintenanced. No charge but niceness is priceless. ...Locally owned family business, making our downtown that much more wonderful. Quick, excellent, skilled service. Really care about their work and customers/community. Other long time customers come in and feels like a bright warm place to go. Thank you Stewart, Monica & team @ Burlingame Optica

My family has been going to Burlingame Optical since 1985. It is a great, locally owned business…read morewith the owner there to consult or chat, knowledgeable, professional and friendly. The frames style is always current, but the service is ever old fashioned.

I have been getting my glasses here for many years. I love supporting a small business in my own…read morecommunity and they certainly warrant support. Jerry was terrific. Knowledgeable, professional, patient and kind. Jose is equally so. They have a great selection of excellent value and designer frames. I highly recommend Bundy opticians!

Pros at exams and selling you glasses! It's that simple…read more These folks are glasses experts and you get quality care , an education and a fill of your prescription then your on your way I recommend them for your exact glasses needs. Good selection as well

I have been going to Site for Sore Eyes for about two years now and very pleased with the service…read more Justin, is not only friendly and very professional, he has excellent taste in picking out glasses for me. I highly recommend Site for Sore Eyes!

I went in to the store to get my glasses matted down because there was a glint on the edges under…read morebright lights. Jessica was very helpful, and got my problem solved within 5 minutes, for two different frames. She didn't charge me anything for the service. Overall, I was happy with the experience, and would recommend the store, and in particular, the people who work here.

Really thorough eye exam. Very pleasant. Great experience. Good selection of glasses at reasonable…read moreprices.

Great experience at this establishment. Found them on Yelp and went there because of the reviews…read moreand location. Superb customer service from Ruth and Audrey - they were both friendly and very patient with my million and one questions. Dr. Leung was amazing! You can tell that she cares about you. She explains everything clearly, gives you all your options and will give suggestions. I highly recommend Eye Optique!!!

Best optometrist in Burlingame. They really care about their patients my reading glasses came out…read moreperfect.

I'm surprised by the number of positive reviews for this place. I did not have a good experience…read moreand am now looking for another optometrist to fix their mistakes. They damaged my eyeglass frame (which are now lopsided and the hinge for one of the arms is broken) and the prescription seems too high (it makes me super dizzy). Dr Kita seemed to be in a hurry through the appointment. His assistant was condescending and dismissive when I tried to ask about different options for the lenses (e.g., polycarbonate or not, index, anti glare coatings, etc.) Am on the hunt for a new optometrist now.

They very knowledgeable, kind, nice and very respectful people!!…read more They take the time to take care of their customers. I'm so happy I chose them!!!

Was really disappointed after having good experiences with them in the past that they never show up…read moreto open at 9 like they say. Even after calling multiple times and waiting for 30 minutes there was no luck. Try a place with professionals that show up on time and not this office.

Shu is great. He give personal attention and is super knowledgeable. So nice to have an optometrist…read moreI like and can trust!

Our insurance changed and I need a new optometrist. The location is listed as open until 4pm, but…read moreit was closed when I arrived at 12:15. The sign said they would open again at 1. Maybe they close for lunch? Call ahead so you don't waste your time. To the business: Please let customers know you close during the day. I was excited to visit your shop, and now I'm on my way to a larger optometrist in San Mateo.