I had such a great experience at iCustomized My Mall! If you need custom shirts, hats, or anything personalized, this is the place to go. The quality is top-tier and the designs come out clean, sharp, and exactly how you want them. Ahmed, the owner, is professional, friendly, and really knows what he's doing. He makes the whole process easy and smooth. The turnaround time is super fast, and the wait is surprisingly short, especially for such detailed custom work. The shop itself is in a great mall location and has a welcoming vibe. You can tell Ahmed takes pride in his business and cares about his customers. Highly recommend iCustomized My Mall if you want something custom done right and done fast read more

Icustomize - Screen Printing/T-Shirt Printing Near Me - Montebello, California

This little gem is tucked away in the Montebello Mall. I made a mad rush to the shop to get customized last minute Father's Day gifts. Congenial people service, speedy delivery, and quality did not disappoint. I love how there is embroidery as an added customized option. I'll be coming back again! read more

Thank YEW!! It's everything we wanted and you made it happen. Great customer service. My Husband and I appreciate you and your customer service. I received many compliments on the jersey. We will definitely come back to do more business. Wishing you all the best. I was most excited about the jersey but, my Michael Jackson custom shirt and my Husband's MW shirt were just as phenomenal as the jersey. Great work! Highly recommend. read more

Icustomize - Thank YEW for the custom Morgan Wallen jersey - Screen Printing/T-Shirt Printing Near Me - Montebello, California

Amazing work! Great prices! This company came in clutch multiple times for me! I had a few last minute jobs needed done and they always came through! Great quality work and friendly staff! The best part since they're the experts they are always super suggestive on recommendations for the job to come out the best! I have no complaints here and you guys gained a new regular! read more

Gaby was truly a great help! Knocked out my 13 piece request in under 2 hours! Great customer service! Highly recommend. Will be back again read more

Icustomize - Screen Printing/T-Shirt Printing Near Me - Montebello, California

The team has extensive knowledge with great feedback and recommendations in bouncing ideas in creating the final product. Additionally, they also had wonderful customer service and very good print quality on the shirts I printed. I'll be back! read more

Everything ! Ahmed is a top notch businessman! He went beyond the call of duty to get me what I needed! I will always come to him for my embroidery needs ! Thank you brother! read more

we have come once before and the worker was very nice. today there was a worker who was just constantly on her phone and seemed like we were bothering her with questions. we just left to take business elsewhere. no need to be rude when asking for a different way of sending a photo. GET OFF YOUR PHONE OR JUST QUIT read more

Wow! My first time there and Gabby was so professional and her customer service was so great. She exactly knows what I wanted. And helped me out by explaining step by step. They had the jacket ready in 4 5 minutes. She was so efficient and fast. You gained a customer. read more

Icustomize - Screen Printing/T-Shirt Printing Near Me - Montebello, California

Absolutely loved my experience here, my embroidered stole turned out even better than expected. The owner truly cares about their customers satisfaction and Gabby was so helpful in the store. She put time and effort into helping me with placement making sure everything would turn out exactly as I wanted. I had to make an hour drive for this shop but I would 100% do it again. Thank you guys so much read more

This place is great! It's located on the second floor of the Montebello mall and Gabby is so helpful! I called so many places to see if they could embroider socks and none of them could do it. So I called icustomize to see if they could do it, and luckily the could. My friend and I are super picky and particular about certain things, but Gabby had a lot of patience and took the time to make sure we picked the right font, and that things turned out well. She's also super nice and funny! :D Thank you for all your help, Gabby! read more

Perfect! A 3 min phone call and two text messages later they sent a 2 potential options for what I wanted . I chose and headed to the mall . By the time I got there the sweatshirt was pressed and ready to go! I recommend Icustomize for all printing needs! read more

Icustomize - Last minute sweatshirt made ! - Screen Printing/T-Shirt Printing Near Me - Montebello, California

amazing customer service shirt came out perfectly. it is exactly what I envisioned. I will definitely be coming back

This is my third time coming to this location. I've done prints the other two times which came out GREAT, but I finally requested embroidery and it was worth every penny. The workers were honest and suggested to me the best placement and size for what I wanted. And everything came out perfect. I've done gifts for my dad, sister, and coworker here now, and every one of them loved the finished product. Customer service and quality here is absolutely top notch. Will definitely be coming back! read more

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Highly recommend they are quick and reliable! Brought in an image for inspiration and they made it almost identical. They are very helpful and will make changes if needed. Will definitely coming back. read more

This is my fourth time returning to this store! I've always been very impressed with the quality of work and the quick turnaround. I'll definitely be returning for a fifth time! read more

Worse investment i ever had done. It was placed in the wrong position I had asked to be placed as well as the letters/Threading does not look great at all. It looks like they were counting every single thread to be used. The finish product does not look filled in also the letters T & R they messed up and the letter T is off centered one side is shorter than the other and the letter R is tilting down. Is as if they just kept on going did not even try to fix it. For the prices I was charged was not worth it at ALL.!!!! read more

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Great service even though it was one worker! Much appreciated. I recommend coming here for any silly unique designs. It was quick and easy.

This place was very efficient and I am completely satisfied with my purchase of a senior customized shirt

I tried my best to be reasonable and understanding. I deliberately wasn't going to leave a review about my bad experience, but my final altercation made me change my mind. After two months of multiple service delays, the owner refused to take any responsibility for my poor customer experience. He literally called me to say, "I didn't do anything wrong, but what do you think is fair?" I had a logo designed and put on my hat that I brought in myself. For some reason, the logo design was changed, split, and separated in two, and awkwardly placed on the hat, which wasn't at all what I asked for. I took the hat home, figuring there was nothing I could do. The next day, I paid for a new hat at Lids and brought it back, asking to have it redone correctly. The owner was nice enough to offer the correction at no extra charge. After 3 or 4 days, I called to inquire about the progress. He said it wasn't done yet and told me, "I have your number; I'll call you when it's done." I wasnt in any rush, so I patiently waited. I waited two weeks! before calling again, to ask about the status. They had forgotten about it but promised it would be done that day. A few days later, I found the time to go and pick it up. When I arrived, the job was finished but incomplete. He told me I could come back AGAIN tomorrow to pick it up. (This is my 5th trip there) After expressing my irritation about not living close by, he offered to ship it to me. I agreed. I waited almost three more weeks! before finally calling back to ask what was going on. Allegedly, it had been shipped back to him, and he was going to call me about it (but he didn't. I called him). My wife, who was just as irritated as I was, offered to pick it up for me because she was off work. Then... I got my first call from them. The owner said that my wife thinks I deserve a refund, and he said he has done nothing wrong, so what do I think is fair. I simply stated that it would be fair to take responsibility for what happened. He proceeded to try to invalidate my experience with HIS perspective; and asked, "How can I make you happy? Do you want $20 back? $20 means nothing to me." Good customer service isn't to reluctantly offer a refund. There was an abysmal deficiency in acknowledging the customer's experience, and in taking accountability for continuous failure. THAT is bad customer service. read more

Bro 10/10 go there it's a little tricky to find but so worth it. The person here is super fast and accommodating please be nice to her she is trying her best . so proud of what we did today i could cry read more

Icustomize - F1 - Screen Printing/T-Shirt Printing Near Me - Montebello, California

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Great service and great prices. The team was very helpful and patient with my request. They helped me with arranging the design and the finish product was great! Will definitely be back if I need more work. read more

Great service all around the owner helped me what to do if I wanted to set up my next t-shirt design and how the process works. The owner was nice and friendly to customers and as well great environment. Overall this was the best store I have gone too read more

Icustomize - Billie Eilish custom photo tee - Screen Printing/T-Shirt Printing Near Me - Montebello, California

Was looking for a last minute area to print some designs on a shirt and found this place since my friend and I were around the area. Gaby was amazing and provided us great customer service especially since we had so many questions. Thanks to Gaby for the amazing designs, we will for sure be back for all of our design needs! read more

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5 star experience to say the least! I had no expectations heading over here to get some embroidery done on a couple of hat samples and Ahmad helped make this experience super easy. Dropped off the samples and got the finished product in a couple of days. The embroidery is super clean and they even trimmed off the excess threads for a product that's ready to sell. Safe to say I found my new domestic embroidery vendor that's located in my backyard in the SGV! Thanks again guys!! read more

I had to get a last minute graduation sash for my daughter and Ahmad did an awesome job. I totally recommend them.

Every time I walk in and ask for customized shirts I am always welcomed and given top tier customer service. I always get what I ask for and more. I highly recommend them if you're looking for unique designs or even basic ones. I really like their quality for their prices. -Yesenia read more

I was looking for a last minute Tshirt printing place before our trip to universal and came across this store. They even offered different styles of tshirts for me to choose from. The print came out great. The fact that is in a shopping mall is great, we were able to shop around while waiting for the Tshirt. I will definitely come back! read more

Icustomize - Great service, great printing! - Screen Printing/T-Shirt Printing Near Me - Montebello, California

Stopped by looking for a last minute custom shirt and Timmy was very patient with my indecisiveness he was very kind and did not mind with helping me find the perfect design! Loved the customer service! Thanks Timmy! Definitely would recommend! Will be coming back again soon! read more

Terrible customer service. I walked in and the girl behind the counter gave me a look like ,"oh great." I was looking for a stole for a graduation. Asked her for help and she just seemed annoyed. When I asked for her opinion or help, she didn't seem to care to offer any suggestions. When I finally decided on what I wanted to put on the stole, I was informed it was $25 for the name on one side and $25 for class of 2024 on the other side, plus $15 for the sarape stole. But I was willing to pay since I dropped the ball and didn't get one sooner. She told me I could pick it up the next day but that wasn't going to work for me. I needed it now. She said it would cost me another $20 to do it now. I asked how long it would take and as she roles her eyes told me she didn't know how long it would take. She had to stop all other orders. Of course, when I looked at the machines, she wasn't working on anything. When I asked for an estimate on time, she said she didn't know how long it would take the machine to sew. At that point, I lost interest in ordering anything there. Went to the Mercadito and found 2 Mexican stoles that were much much cheaper. read more

The best service and great products. It was great to be able to customize my own items and have them available the same day. I told them what I wanted and they helped to customize the graphic perfectly. Perfect for last minute gifts. They've also embroidered items for me. Great pricing and great service. Highly recommend!! read more

Amazing customization for sweaters for my girlfriend and I amazing work 10/10 for sure to check that amazing place out.

TL;DR This is a wonderful establishment with people who will work hard for you to make whatever it is you have in mind. Come here first before anywhere else - they're great people. I came to them last year with an odd request to convert some hand drawn sketches and illustrations into some shirts. I had been turned away by several other local shirt companies due to the complexity of the designs. Walked into iCustomize expecting the same answer. I was greeted by their employee Gaby first, she was bright and friendly even though she had been busy with a different client at the time. I explained what I needed and she proceeded to work with me to find exactly what I was looking for. They did the digital conversion and final prints for a great price. I've come back several times since then to have more designs printed and will continue to do so. The owner is super friendly and eager to make his customers happy. I'd highly recommend coming here for customizing anything. Oh, I forgot to mention this was during the Holidays too - they didn't have to work as hard as they did to meet the deadlines I had, but they did. And I was super grateful! All the printed shirts have lasted this long (about 4 months total) with no peeling or discoloration. Just follow the instructions they give you and wash them cold (and tumble dry low) and you'll have them forever. Thanks for reading! read more

Icustomize - Front Design - Screen Printing/T-Shirt Printing Near Me - Montebello, California

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Looks like I have to make it known here too... I left this business a google review and this is what they responded with: "All of that because we refused to provide a price over the phone, it's a custom item. How can we give you a price. Plus we can't please everyone. If you are having a bad day don't take it out on an employee :) have a blessed day" I love how they keep being rude. Since google review doesn't let me reply to your response, let me do it here.. I see that you are deflecting by manipulating the situation saying I am the one having a bad day. I believe it seems like your employees or the owner are the ones mad today. I thought I made myself clear in my original post. It is not what they said , it is how they said it. Do you not comprehend what that means ? The man on the phone seemed annoyed that I was asking questions. Had a very unfriendly tone of voice , therefore rude. I understand it is not possible to give an exact price, but you can't tell me there is no way to give an estimate price of letters on a grad sash. All I asked for was an estimate. Im sure this place works with sashes all the time. Y'all just mad you got called out and now have a bad review . Have a blessed day read more

After leaving my review, I received a call from him asking why I gave a 4-star rating. I explained that my review was detailed, so he should already know. He then mentioned the $5 discount he gave me, which I appreciated, but I explained that the issue was about the miscommunication. I also told him I could return and pay the $5 because, after my experience, that small amount wasn't the main concern. I paid $77.18 for my sash customization, so the $5 wasn't significant in comparison. Instead, I plan to donate that $5 to someone in need. I just didn't appreciate the tone of the conversation and the overall communication process. 4 star because the gentleman was nice. I dropped off my sash on Sunday, 01/18/24, and was told it would be ready the next day. I mentioned that I wasn't in a rush, which I understood to mean they wouldn't prioritize it over urgent orders--but not that they would set it aside indefinitely. During our conversation, I explained that I didn't need it until May when I walk the stage, but I finish my program in February and was just waiting for my cap and gown to take pictures. The gentleman who assisted me was very nice, so I assumed "no rush" meant it would take about a week, rather than the same day as advertised. A week later, I went back, and the girl at the counter told me it wasn't ready but would be the next day. When I called to check, I was told other embroidery vendor takes a week, and because I said I wasn't in a rush, they assumed I didn't need it soon. After some discussion, I was promised a call by Wednesday or Thursday. By Friday, I still hadn't heard anything, so I called the store. The man on the phone asked me, "Who told you we would call?"--even though it was the same person I had spoken to before. Then he said he would find out who promised to call me and get back to me--but of course, he never did. Turns out, my sash had been ready since Wednesday, but no one bothered to inform me. How was I supposed to know it was ready without a call? Poor communication and unnecessary delays. If you actually need something done on time, I wouldn't recommend this place. read more

I've had a few things done over the past few years for myself but more recently I was in a pinch to get custom shirts done for my employer and I was worried there wasn't enough time to get them done. When I explained my dilemma, they were more than happy to make it happen! Not only did they have everything done with time to spare, but the shirts came out PERFECT! Thank you so much icustomize, you guys rock!!! Not only did you guys go above and beyond but you made me look like a hero to my employer! =) read more

I should have listened to the reviews...waste of time..same day not true..and if u insist there's a rush fee...customer service sucks and her lunch is stinking up the place, I don't think the person they have there working wants to work and the place is dead. read more

I'm so happy with my 2 hats next day service or same day if you can wait , I didn't know this existed so close to home, the employees here are so helpful and nice very patient and professional give you ideas and recommendations, I'll be back with more hats they also do Tshirt sweatshirt anything you can design, I'm excited to have more things done you can even bring your own things to design or buy them there , come check this place out at least read more

Great work! I've had about 5 shirts made from them and it was PERFECT EVERYWHERE SINGLE TIME! Not only are the shirts great but the customer service is AMAZING! They make you feel welcome as soon as you walk in! Also the wait time is incredibly short! Make sure you stop by! They will always have a customer out of me! read more

Do not go to this place!!! They are very rude and not professional. I would ask help for ideas and the guy who helped me was stuck up. My prints were horrible not centered and fades. Over priced as well. DO NOT RECOMMEND!!! Waste of my money and time. read more