Just had our 6 mo dachshund Ted e neutered . No problems at…read moreall. Great incision and the dog had zero pain or complications. A little over 300 with a rabies shot and IV support . Thank you for caring for all our pets .

DO NOT take your pet to Companion Pet Clinic in Gresham. Or any of the companion pet clinic…read morelocations. I brought my dog here for a routine neuter, and it turned into a life-threatening emergency. After the procedure, my dog developed internal bleeding and had to be rushed to DoveLewis for overnight emergency care. He nearly died. Unfrotunatley there are tons of stories like this from companion pet clinic. This was not a minor complication, it was a catastrophic outcome from what should have been a standard procedure. What made it worse was the lack of professionalism and urgency. The front desk staff at the time were dismissive and unhelpful during an extremely serious situation. On Nov. 8, 2019, a Washington County grand jury indicted Dr. Daniel God Koller on two counts of first-degree aggravated animal abuse and two counts of first-degree animal abuse in Beaverton. There are also publicly documented federal regulatory actions involving the veterinarian associated with this clinic. A proceeding by the Drug Enforcement Administration raised serious concerns about handling of controlled substances and compliance with federal law, and an application for registration was denied based on public interest findings. He was foudn using vetrinaran pet drugs, and also he was Do your own research and read the official records. Based on my experience, I would never trust this clinic with my pet again.

So grateful for Dr. Lauer at Frontier Veterinary Hospital for his excellent care! Anyone looking…read morefor a great vet and great office needs to go there. Phone is 503-648-1643. My sweet Lucy passed away on 7/4/2024 and we could not have asked for better care. While Companion was useless, Frontier excelled in their prompt and careful care. we now have a new puppy and Dr Lauer continues to impress me!!

So they've recently claimed they now have appointment slots. I reluctantly decided to give them…read moreanother shot just because they are a lot closer to my home and my dog absolutely hates the vet so the sooner we get there and back, the better. With an "appointment" it was still a 2+ hour wait. The waiting room was just as chaotic, everyone seemed to be running around like headless chickens. Absolutely nothing is streamlined there and it's even worse now. The vet refused to look at my dog's records when asking questions, even though the dates they were asking about were in there and I couldn't recall them off the top of my head. And since they wouldn't look at the records, they decided it would be good to go ahead and just order labs/tests that my dog just had a few months earlier. Why? I'm sorry but that's not the way medical care should be provided. It's not about the money, I would have paid it if we needed to do it but they just refused to take the 2 minutes to look at the records in their system to confirm it had already been done. They were incredibly dismissive of my concerns that I did bring up too. Overall, the quality has gone from bad to worse.

I have been going to Grateful Heart Vet since 2020. I now have 6 dogs and 2 cats that receive care…read morefrom them, so it's fair to say I am at Grateful Heart Vet often. Over the years, we have been seen by a few of their amazing veterinarians. I have been very happy with all of the services they provide. The facility itself is always immaculate, quiet and calm (which is great for the pets they see), and its generally been easy to get in. Dr. Felton, Dr. Pavlich and Dr. Kroussaniotakis have seen my crew the most. They are all extremely kind, professional, and knowledgeable. I am always impressed with their bedside manner and compassion. It is clear they all love what they do and the families they work with. Grateful Heart Vet is the first place I recommend all of my dog training clients and I'm so glad to have them to help me with my crew!

Order: Neuter and Blood work…read more Pros: The place is very very clean and the doctors were wonderful! I had to bring my pup in early because he got sick from daycare. We originally had an appointment scheduled to prepare for a neuter. However, that slightly changed when my boy contracted something so that had to be dealt with. The staff was professional, helpful, and accommodating. And the Dr. was un-phased, in a good way, when my boy came in for his check up. I say that because one of the nurses was kind of stand offish so it made it a tad bit awkward when we first came in. That said, we got that situated. Scheduled our next appointment for bloodwork and got that done a week later. And finally we had our neuter! The surgery went successful and everyone was super-kind and helpful!! Perhaps one of the best overall experiences given the fact that my boy gets pretty nervous with vets. Cons: No major cons. However, I did receive a quote for my neuter and during the bloodwork part, which is a separate appointment prior to neuter, they did bloodwork but charged me additional $5 or something. When I got to the register I noticed the discrepancy and they said oh when they were trying to find the vein they had to use a bigger needle, which cost me. Now, I am all for doing whats necessary but I expect to be communicated too and informed PRIOR to, not after making an executive decision and then charging me. Sure it was $5 but we all know how bills can add up at a vet!!

The vet I went to was extremely callous when my poor baby had to be put down. When I said I was…read moreworried about how he felt, the vet said in a tossed out manner, "Well THAT'S not going to matter, not where HE'S going." Complete uncalled for, I did NOT appreciate that at ALL. That's when it hit me hard: I was all my poor baby had ever had in this whole world. It never mattered how wonderful he had always been; nobody cared what happened to him except me. The young lady assistant was no better. She made it clear to me that they had to "just get it over with". Just before he died, he had anxious reached out to me pleading for me to stop them from killing him before he went limp in my lap with his head in my hands. The vet just calmly said, "He's gone." Not an ounce of compassion. Fortunately I was at least able to retrieve his body and had him buried in a pet cemetery. He had been wonderful his entire life and nobody in that place cared about him in the least. He was just another dog to do away with to them.

Fees are lower than other Vet establishments & staff us caring. Drawback is tou ha e to collateral…read more7:30 to schedule an appointment, so no future dates are scheduled.

Ah so we've been clients here for over a decade. All our dogs seem to hate it here, and that could…read morebe just because it's where they have the most not-so-fun experiences. We used to be able to go to the rooms with our dogs, but they (understandably) changed their policy due to Covid. However, they've still maintained the same policy, even though masks are required. My biggest complaint about this place is the doctor. He has never been very patient with me or my family. He always seems rushed, too busy to take the time to answer our questions thoroughly. I always thought this was just his vibe, but then during one of our last visits, I saw that he was completely the opposite with this elderly white man. It tracked. Besides this doctor, the other staff are hit & miss with their service. They do always seem to be excited to see my dog, but they can seem pretty rushed and impatient as well. There was another doctor who worked here for a little while but has since left. She was much better, in my opinion. I have recently changed clinics (I'm over at Bethany Family Pet Clinic now), and my concerns seem to be taken way more seriously. They are much more patient and thorough with check-ups. They also allow you to accompany your pet in the back rooms. I was a little sad to be leaving a clinic I've gone to for so long, but it's been a good change.

I had a pretty emergent situation and my dogs both had previously been to see the doctor. They…read morecould not accommodate an urgent visit visit.

We recently took our cat biscuit there for his first initial exam and the staff and kindness was…read moregreat.

We took our Chiweenie in because she was having seizures and the doc gave us seizure medication…read more It's as if Penelope has come back to us and they were very sweet there and let us go out the back door as I was emotional just thinking I might lose her. Everyone was kind and sincere and I'm glad my 17 yr old Penelope has more time with us.

What needs serious attention is scheduling appts with a doctor that knows fear aggressive reactive…read moredogs! Especially since you offer $250 vet checks when they're adopted from HSSW Animal Shelter. These dogs are traumatized from being there and then their new home, especially German Shepherds. My 20 month old little girl, had been through a lot and I was working diligently to get her acclimated and trained. I even had one-on-one training sessions with a professional trainer. The visit to this clinic was a nightmare from the start, I asked for a side entrance because of her high prey drive and distain of other dogs, I was told they didn't have one. Instead I was escorted into the lobby, then a very tiny exam room, it was just horrible, as we were seated the vet enters and she is standing just a couple feet from us, my dogs body language was escalating, then she tried to approach, clearly not reading my dogs warning, my dog growled and was lunging toward her. She decided to get someone to assist her, I asked if she wanted me to muzzle her and she agreed. Upon her return w/o assistant, my girl was very nervous and anxious. The vet said I should wait in the lobby and she'd take her as she might do better without my presence, which I agreed. But then she reached over the dogs head for the leash, as I tried to get up, Suki muzzle punched her in the hip, everything thus far had been done wrong. From lobby to tiny room, us seated, vet standing, it was a nightmare. After just a few minutes an assistant approached and said, they would have to sedate her to treat her ear infection $400 And asked why? Shed just had them cleaned and treated for yeast at the shelter before I'd officially adopted her, and without incident, other than nonstop barking through the exam and treatment. But they insisted she needed to be fully under. After I picked her up the next day, I was given horrible advice from this unqualified to treat GSD's as she absolutely nothing about the breed. She told me to get a harness to restrain her. Anyone who knows the breed knows that a harness only allows them to pull more. She also told me that she needs to be on meds and to see a behavioralist so they could diagnose her and she could then write the prescription. I am on a fixed income and do not have that kind of money. Then she told me that if I didn't get her on meds, she could attack someone and likely turn on me, maybe not now but within 2 years. I was extremely distraught and upset when I left. First of all I know my dog, she doesn't! Besides the fact that I TOLD them of her issues before I made the appt. But no one listened to me and no concessions were made at all for her visit. It is my recommendation that your clinic listens to the client. And put a fear aggressive dog with a skilled Veterinarian that is familiar with the breed and their behaviors. She absolutely was not! Bottomline: -LISTEN to the dogs owner -Match dog to the Vet most qualified to handle. -Don't offer up information about a dog that you know nothing about. Especially when you created the entire ordeal in the first place. I'm sorry for the bad review but the advice I was given was completely wrong and had she known the behaviors of the breed she wouldn't have suggested the things she did! It was careless and irresponsible. My dog used to want to eat my cat, but with 4 months of hard work, gentle introductions my study of the breed, here we are today! I have had my girl now 5 months and she is a wonderful dog.

Such a wonderful staff and had a great experience taking my mini dachshund puppy for her first vet…read morecheckup today. All the girls were lovely and so sweet and I love Dr. Natasha she's great! 10/10 recommend this vet and taking your fur babies here.

I cannot say enough good things about this place. I brought…read moremy dog in to them after he had been viciously attacked by another dog. Obviously I didn't have an appointment but they graciously received him and explained that they had appointments but would check if they could squeeze him in. They were able to work with me to figure out a plan B of where I could take my dog if they didn't have any availability. Fortunately, they were able to accept him and work on him right away. At one point they had every single provider there working to try to save my dog. In addition, the people who work there were so kind and compassionate. (Shoutout to the front desk!) I was a mess, covered in my dog's blood, visibly traumatized and could not stop shaking. They brought me water and made sure that I was ok. After my dog was able to come home they even called me to check on him. I've never had that from any other vet in the 14 years I've been a pet owner. It was a great experience and I'm happy to recommend them.

Bought out by a mega corporation. It's pretty crappy now. The main and best vet is gone. You can't…read moreget anyone on the phone when you call and don't get the impression they are good with animals even. Lots of convenient options for buying food and medicine if that's what you're looking for. But for medical care not so much. Expect to get nickel and dimed for everything. Gone here for years but never again.

They were extremely transparent about pricing, despite the comments of others. Went in with our…read morekitty with concerns of a respiratory issue and they were compassionate and patient the entire time. Our cat doesnt normally like strangers but she didnt have much of a problem with the women who saw to her at all! Compared to the VCA (which i know is a very low bar tbh), it was night and day. our cat was harmfully mishandled at the vca and its taken us YEARS to find a vet she trusts. This is it

Five years after my last review, Dr. Hurn, who saw my dog as both a puppy and an adult, has now…read moreretired. My dog is now a geriatric senior. The new crew may not do everything exactly the same as when they first opened but places evolve and nothing stays the same forever. That said, I am never bringing my dog anywhere else because they have consistently come through for us. Today, my sick dog projectile pooped on one of the vets while she was standing behind him trying to listen to his heartbeat with a stethoscope. Their response? They laughed, cleaned it up, made him feel comfortable, and continued the appointment without missing a beat. I was honestly bewildered by how much my dog could poop and I have to admit I found it funny too. More importantly, they made sure he was taken care of like they always do. They gave him an antibiotic to make sure he is treated well. As I was leaving, they even gave me poop bags and pads in case he had any accidents on the way home. As far as the negative reviews: I know vet bills can be frustrating but that is something that happens at any clinic. Unexpected things come up and costs do increase. That is just the reality of veterinary care (and just healthcare in general). In the end, what matters most is not that everything stays exactly the same over time. It is that the care, compassion and trust remain consistent (except for that one time, about ten years ago, they had some jerk ass male vet who was condescending - he didn't last there long). Even as staff changes, this team continues to show up with compassion. That level of empathy and dedication is not guaranteed and that is why we will keep coming back.

I've been taking my cat here. He's received all of his treatments here and I've never had a…read moreconcern. The staff has been great! And my cat is always in good hands! When my cat got neutered, I was comforted and got updated about his well being. My cat got home and shortly after the sedation wore off, he was back to normal! I trust this team with my baby. And will continue to bring him here

Do not use this clinic. They will mess up you animal during spade/ neuter procedure. There is…read moresomething VERY wrong here. Run!!!