I'm NOT SUPRISED THERE RATING IS ONLY A 4.2!!! BECAUSE I Do Not Recommend This Company, Or Gate…read moreMotor!!! My Mother Purchased This Motor From This Gate Company About 5 Years Ago, And It Has Been Nothing, But A Headache!!! My Mom Was Way To Trusting Of Them, Because They Were Chinese, We Are Chinese, So She Thought It Would Be Better To Trust This Company. Big Mistake... The Motor Opens The Gate On It's Own, Or Doesn't Open The Gate At All When You Press The Button... The Gate Will Lose The Code To The Remote, And Not Work At All... WORST MOTOR IN THE WORLD!!! By The Way Once You Pay For The Gate Motor This Company Drops You Like A Hot Potato, And Does Not Even Come Back To Help, And Does Not Provide Any Warranty... My Mom Called Them Serveral Times To Essential Make Complaints About The Issue Of The Gate Opening On It's Own, Or Not Open When You Want It Too... And They Told Her There Was Nothing They Can Do... Essentially They Could Careless, Because They Got There Money Already... After She Paid, She Couldn't Even Get Them To Come Out And Look At The Motor Again... NOT EVEN ONCE!!! They Obviously Only Care About Scamming People, And Making There Money, With The Not So High Tech Worthless Gate Motors, And Not Providing Good, And Respectable Customer Service, Or Providing The Right Customer Services, And Taking Care Of Customers That Just Paid Alot Of Money To Have A Correct, And Working Motor To Open, And Close There Fence Correctly. It's A Good Thing My Mom Had Another Fence Guy That Could Semi Fix The Problem. Now The Motor Has Lost It Code To The Remote, And We Can't Even Get The Gate To Open, So I Am Shopping, And Looking For Another Gate Company!!! Came Across This Horrible Company, So Decided To Write This Review To Warn Others Of This Worthless Motor, And Worthless Company. Do Not Be Fooled By This Company, And Or Motor, Unless You Want Your Home To Be A Free For All To People That Do Not Live There, Because Of The Motor Opening The Gate On It's Own, Tresspassers Have Gone In To My Mom's Home, And Stolen Many Things In Her Yard. BE AWEAR OF THIS COMPANY, AND THERE WORTHLESS MOTORS!!!