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    3.4 (10 reviews)
    Closed 8:00 am - 8:00 pm

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    3 years ago

    The team has nothing to do with Yusuf, he doesn't know anything about cars.... Troy Jeffers is the best mechanic known there...

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    Safford Hyundai Manassas - Their Sign

    Safford Hyundai Manassas

    (145 reviews)

    I thought I had already wrote a review for them but since I haven't I will go ahead and do it. I…read moregive them 3.75 stars because they did do some good work on my vehicle, but not at a 4 or 5 stars in my opinion. I do, however, wish I would have used them before wasting a lot of money, time, and frustration, on another Hyundai dealership in Woodbridge. You all can search for that review as I don't want to rehash it because I believe that review got me to not be Elite in 2024. But anywho... So Safford after that incident with the other place that had my vehicle for over 2-months and did not offer a loaner so I had to pay out of pocket for a rental. Safford was able to get my car working within 2-weeks. Mind you they also said they don't offer loaners and this is a problem especially when the last time I was at their establishment I was there for over 5-hours. I spend a lot of money and not even a month later now my engine light has been on ever since. Instead of them offering me to come in for a free diagnostic and loaner car...they just said come in and we will see what is wrong. Which means to me I will have to wait all day even with an appointment as if I don't have a life and pay for them to "take a look". This is unacceptable especially since I spent a great deal of money already with y'all back in December 2024 and anything wrong with the car you should have found during those 5-6 hours y'all had my car. On top of that they put the oil sticker date "December 2025" as if I would only need one oil change all of 2025...please pay attention to detail y'all! So no I will not be going back to Safford because I found a new place where you don't need to make any appointments for service and I will be able to get a loaner (because I still have a warranty) or dropped off at my house. Instead of waiting around all day as if I work there.

    I wish I could put 0 star. 1st, NEVER deal with BRENDA she is awful to deal with!!!!! I liked to…read moredeal with Michael however after 6 months of back and forth of taking my car in.... my car still have the original problem. they fix a pretty serious engine that was find trying that was under a SILENT warranty, a missing cap, broken strap for a belt... anyway the original problem is still there... I never had a problem with this dealership before the management changed. I will not go back there and will never give any good review about this dealership or Buying a Hyundai car.

    Convenience Tire & Auto

    Convenience Tire & Auto

    (58 reviews)

    I've been here numerous times now, probably 3-5 times total. Including right this moment . Even…read morethough they're a few mins past closing time, they gladly took me . Most people have an attitude and are rude when you come in a business while closing . Not these guys. 11 out of 10 stars. Always find and fix the issue fast and with great care . Zero complaints . Friendly smiling staff as well! Definitely recommend .

    Disappointed by Owner's Unprofessional and Abusive Behavior…read more I visited Convenience Tire & Auto on April 3, 2025, and had a positive first impression. I spoke at length with the owner about his family-run business and even learned that his son races in NASCAR. The service at that time seemed friendly and sincere. Fast forward to today (June 2, 2025), I called to ask about the warranty for the tires I purchased. I initially spoke with the owner's wife, who was kind and respectful both over the phone and in person. However, my experience with the owner was drastically different. His tone was rude and dismissive from the beginning, which was surprising given our previous interaction. When I asked about warranty coverage, he told me there was none. Later, I reviewed my invoice and saw a 40,000-mile tread warranty clearly listed. I called back to clarify, and he told me the warranty might be offered through the tire manufacturer and asked me to bring the tire in. I accepted that the issue may have been due to a road hazard, and understood that it likely wouldn't be covered. Still, I decided to visit in person to get clarification for future reference. When I originally bought the tires, I was told there was a warranty. On the first phone call today, I was told there was none. On the second call, I was told the tread warranty is through the tire manufacturer. I simply wanted to clear up the conflicting information in case I chose to return as a customer in the future. Unfortunately, instead of explaining things calmly, the owner became visibly irritated, raised his voice, used profanity, and told me to "get the f*** out" of his shop. I stayed calm, didn't argue, and simply rolled my tire out of the store while he continued shouting. His wife, who had been courteous throughout, walked away--clearly embarrassed by his behavior. Everyone has off days, but that's no excuse for cussing out a customer and acting aggressively in a professional setting. There are security cameras in the front lobby where this occurred, around 11:45 a.m. on June 2, 2025. I sincerely hope no one else has to go through a similar experience. I will not be returning.

    Icon Auto Services - autorepair - Updated May 2026

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