I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding

Highly recommend Total Towing. Very professional and one of the nicest guys youl meet and hands…read moredown cheapest in the area. He has a loyal customer for life here... Thanks brother !

Used this service in a recent accident. Amazingly helpful. Quick response. Went out of his way to…read morehelp us find a rental. Could not ask for better service.

We were stranded on the side of highway 74, no luck with AAA sending a tow within 3 hrs. It was…read morecold and dark. We called Ultimate Towing and spoke with a wonderful woman, Maryanna, who calmly talked us through, and was able to get a tow truck to us very quickly. Gage showed up, found us, because we weren't sure where we were, and flawlessly got our car and us back to Mount Airy. We are so grateful to this company who was there in our time of need. We will use them again if the need arises. Also, the charge for the service was very reasonable.

Title: Paid $1,600 for Tow - Our Truck Came Back Damaged & They Took No Responsibility…read more Review: On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery. We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

They helped me out in a bind! Called them early one morning to tow my work Jeep and they came…read moreright out. They were courteous and friendly on the phone and the driver was helpful and nice. Also, it blew my mind how competitive their rates are...it didn't break the bank. I will use them again if the need arises. I highly recommend them!

Had a flat tire while in my Enterprise rental car on the way from NY to SC. Found out the hard way…read morethat my Mitsubishi Outlander doesn't even have a spare. Called Enterprise roadside assistance, and they informed me that the closest branch was closed (which I expected since it was 8 at night). BUT, since there was a branch open 55 mi away at the airport, that they would have the car towed and an Uber to pick me up from the gas station and take me to the airport... at 9 at night. So they dispatched the tow truck and sent me a link to request an Uber. The confirmation message said the tow company would be arriving in 90min. Chuck called less than 5 min after I received the confirmation and made sure we were safe. He stated he'd be to us in 15 min. He was there in 10. So... Suprise, there weren't any Uber drivers at 9pm on a Tues wanting to make a 110 mi round trip to take us to Greensboro airport. So I called back roadside after Uber timed out "looking for drivers". Then they tried Lift... no luck. Mind you about an hour has passed by this point. Then they tell me they've dispatched another tow truck to pick up a car at the airport and bring it to me. This will "only be about an 80 min wait, sir," as the Enterprise rep tells me not to worry. Well, I called back after 30 min to ask for the name of the tow company bringing me my replacement car so I could get an ETA as Chuck had been waiting for over an hour in this parking lot with me and my feonce. When I finally got someone to try to look it up, they informed me that the second tow company hadn't actually even been dispatched yet. Chuck refused to let us stay in the lot and towed us to a motel on his own dime. He went above and beyond staying with us and ensuring that we wouldn't get stranded despite Enterprise completely dropping the ball. I highly recommend this company not just for their professionalism and ability but also for the owner's upstanding morals and willingness to do the right thing. All while refusing to take any form of payment from us. Thanks Chuck, the world would be a lot easier if more businesses were ran by people like you. We are forever grateful.

On Monday, June 23, 2026, my partner's 16-foot box truck broke down while en route for a delivery…read more We called Ultimate Towing & Recovery, and the dispatcher estimated the tow back to Concord, NC would be around $500. We agreed, and a driver arrived within about an hour. That's when things went downhill. Tire Damage During Tow. As the driver began transporting our truck, a rear tire on our box truck blew out. All the tires were in good condition with no visible wear or prior issues. We don't know if the damage was due to how the truck was mounted or road conditions, but the timing was suspicious. Unfinished Disassembly. The tow truck driver said he needed to disconnect something underneath our truck to tow it properly. We trusted his judgment--but when we got the truck back, those parts were never reconnected. Now the vehicle won't start, and pieces are left hanging. New Visible Damage. When the truck was finally dropped off--about 7 hours after the initial call--it was leaning to one side from the blown tire and had new body damage that did not exist before. We have timestamped photos showing the condition of the truck before and after the tow. Shocking $1,600 Bill. We were blindsided with a final charge of $1,600, triple what we were quoted. When we questioned the amount, we were told if we didn't pay immediately, our truck would be impounded. We had no choice but to come up with the money under pressure. No Accountability. We contacted Ultimate Towing & Recovery right away and provided photos of the damage. Their response? "Give us your lawyer's number." We're now out $1,600 and stuck with a damaged truck that no longer runs. This experience has severely impacted our small business, and we're extremely disappointed by the lack of professionalism and care. If the company decides to make this right, they have our contact info--but until then, we can't recommend them to anyone who values honesty, accountability, or the safety of their vehicle.

Omar was GREAT! Called when he was on his way. He was very professional, on time and quick. When he…read moredropped off my vehicle he texted me to let me know it was at the dealership along with pictures. Thank you, Omar.

I can't say enough good things about Reliable Towz, LLC! I was in a tough spot--my car was stuck on…read morea stake in the ground, and after calling around to several places that wanted to charge outrageous prices, I was lucky enough to find this company. The gentleman who came out was incredibly kind, professional, and went above and beyond to help me. He got my car unstuck quickly and safely, and charged me a very fair price--something that's hard to come by these days. You can tell he genuinely cares about people, not just profit. If you ever need roadside assistance, THIS is the company to call. Honest, reliable, and compassionate. Highly recommend!!

From the owner: Experience the convenience of our fast and efficient 24/hr roadside assistance, fuel delivery,…read morewinch-out, vehicle lockout, and tire-changing service. Our experienced driver will have you back on the road in no time! Currently our tow truck is down and we are unable to provide transport- however we are still open for our other services. Please call us for your needs.

Great, got there quick and met my needs! Great team! Great towing service for all your needs!read more

Excellent service. I locked myself out of my car and they were there within 15 minutes. Quick,…read morefriendly and affordable service. Thank you!!!!!!!

My dad and myself made a 3 1/2 hour trip from Broadway Virginia to North Carolina to pick up a 48…read moreChevy truck that we were told we could drive back home and I so wanted to make that trip with my dad for memories due to him going through kidney failure and heart problems ( his dad owned one of these trucks years before he died at 55 years old) unfortunately we found out real quick that the tires were so bad they shook the truck and it was going to have to be towed back home. I googled tire places and i choose Parrish Tire Co. & I am glad I did.... There we met Shellie and here awesome team of guys, they helped us in every way that they could and went over and beyond what they ever needed to for us. I really wish Shellie and her guys were here in Virginia for myself and my family to give work too and to talk with daily, so I wanted to write this review so that atleast the fine folks in her area would know first hand how great this company and all the people there are and what they will do for you even without making a sale!!!! Just goes to show that there are still good companies and great people out there, god just needs to guide you to them!!!!! Thanks so much Shellie, We promise to stop in to say Hello the next time we are in the area. Be safe and god bless you!

Today my significant other and I were driving through North Carolina from Georgia, heading to…read moreConnecticut for her fathers funeral tomorrow. As you can imagine we aren't in the highest of spirits. We noticed that our tire pressure went down and stopped by Parrish. As nervous and stressed as we were, they welcomed us kindly and assisted us to the best of their ability. Even to the point of calling around to other places bc we needed a new wheel since ours ended up being cracked. We purchased the tires that they had and headed out to where they helped us find wheels. I say that to say that they're not the selfish repair services that say whatever to get you to spend money or mislead you. They genuinely helped knowing we knew nothing about cars or the area. We appreciate this more than they can imagine. You guys were angels today and I'm sure any other day as well. Service was fast. Cost was appropriate Thank you Cody Hiatt .(and the other guy but I don't have his name.)

the owner refused to tow my truck to mt airy even though i had already paid for service and a tow…read more he was interested in buying it for the price of towing saying that the motor was bad. he kept my vehicle for a week i wish he paid me for storage. since he was holding my truck hostage i settled with letting him buy if for a few hundred shady situation would not ever go back. his staff is not courteous and insulted my wife for insisting that they finish the tow

The people here went above and beyond for us out of town people who were stuck on the side of the…read moreinterstate! All very nice and superior service! We received the utmost respect and care from them! Thank you Dan and Jason!