Great experience. I didn't actually get any service here. I came in because another company told me…read moreI needed brakes, they put my truck in the shop looked at the brakes and told me I did not need them. It's hard to find honest people like this. Great job.

terrible service wait time was ridiculous had six people on the clock and only two seemed to be…read moreworking . I'll never bring my vehicle there again . should be called anything but express !!!

Great communication, fair prices, and honest about issues. I've taken my car here twice and both…read moretimes they've done a great job. The first story doesn't make me look great, but I'll tell it like it happened. Story one: The first time I took my car there, my car was having chronic issues with the battery dying (in spite of AAA giving me a perfect battery check multiple times). A pseudo-mechanic friend messed around with it on the weekend, but concluded that my vehicle needed professional help. I dropped off my car on a busy weekday morning without an appointment. They were absolutely packed, but were willing to take my vehicle and try to diagnose the issue. They ran diagnostics and tested it in different ways over the course of a couple days, but weren't able to find any issues. My leading hypothesis is that my friend must have knocked something loose back into place. In any event, when I picked up the car, all they charged me for was the oil change. They could have EASILY charged me a ton for all the trouble my non-broken car gave them, but took the honest and transparent route. My car worked just find after I got it. Story two: During my first trip to Beroth, they identified that I had brake issues. My brakes should have still been under warranty under NTB and I told them I was going to try to see if the warranty would pay for it. I took my vehicle to NTB and they tried to charge me an exorbitant sum to replace damage due to a "failed part" (that I they installed.. that was under warranty...). In any event, I took my car into Beroth and they took care of my problem. They were able to charge me half of what NTB wanted to charge me, and did slightly less work (since some of what NTB recommended wasn't necessary). My brakes have been much better since the work they did. Overall, I'd recommend Beroth based on the two times they serviced my car. They had every opportunity to price gouge me, and they didn't. They were personable and took good care of my vehicle.

Got an alignment in July, both front tires have both since worn on the inside to the wire. Less…read morethan 12k miles. Took vehicle today to ask about reimbursement for front tires at the very least. All I got was a "we wouldn't let a vehicle leave like that you must of ran over something".

My car was getting registered and I needed to make sure it didn't need an inspection. They were…read morevery fast & while sitting in the lobby they kept communication flowing. Good prices , friendly faces.

Super helpful and fair folks. Drop in here a couple of times and they fixed my tires right away.read more

I have always gotten great service at this location. Several times through the years, I have had to…read moredrop a vehicle off after hours. They always contacted me after checking the vehicle over the next day to let me know what was wrong and what the estimate for the work was. I have never been upsold on anything. My most recent interaction was to replace the battery in my 2018 Ford Escape. Typically, this would be work I do myself, but the location of the battery under the hood makes that impossible. I called and asked about making an appointment, and they said battery replacement was a walk-in service. I went the next morning, and was in and out very quickly. I got a quality battery, at a reasonable price.

Love coming to Mock on Robinhood. The crew here is fast and efficient. They provide quality service…read moreat reasonable prices. If you buy your tires from them you get free rotation and balance for life of tires. The waiting room has a tv and is very relaxing. There is a snack machine available. You can come early and wait or drop off your vehicle. Truly a business rooted in the community. My tire rotation and balance service has always been great and I have never had an issue!

Have been a reliable client since 2008. Their shop is walking distance from my house. Always…read moreprofessional. But this time even better. New to me representative John takes the time to explain so much clearly. And looked out for me, giving mw options and helping me keep costs under control. Looking out for me some extra special. And in addition to saying it verbally, saying it here in this review; thank you. The communication and customer care really leaves me with a good feeling. In addition he / they explained the extra attention they were applying to the scenario and findings that come from working on a 28 year old F-150 truck. I will have fully functional ac and new tires. And feel comfortable with the choices made with John's recommendations.

I came here after visiting another shop that couldn't solve my wheel vibration problem. It was…read morecommunicated to me that they were getting unusual readings from their wheel balance machine and offered to remove the tire from the wheel to dig in and see what was causing the issue. After that, a technician road tested the car to verify that it drove smoothly. All of this for a little over an hour to diagnose a wheel and less than $30. I don't know that I have experienced customer service like this before and applaud these guys. Any other shop would have put additional weights on the wheel, and then called it a day, and sent me on my way unhappy. The guys at Mock tire actually dug in to truly diagnose and solve the issue, and verified that my car was problem free. I can't recommend them enough. This level of service is hard to find these days.

This place gets a 10/10 for services rendered and SPEED! Went to get a regular inspection and was…read morein/out 20 minutes. Went mid-morning during the week, for reference. Super transparent pricing and excellent customer service--you can't beat that.

Great guys to work with. Service is fast. Communication is great! Looks like half of Kernersville…read moregets work done here! Went back to get tires rotated. They were able to get me in and out with not much of a wait! Fair pricing for new tires. Definitely recommended!

Very friendly and caring staff that went above and beyond for me and my wife to have an actual good…read morecar buying experience which is few and far between now days . Got the car we wanted and the price and monthly we wanted plus gap and warranty . Would highly recommend and I have zero complaints. Enjoy your cruise Mrs Lakeisha was an absolute pleasure dealing with you and to all the other managers as well .

Was in there for a inspection nobody even acknowledged I was there , everyone in there was in there…read moreown world didn't even let me know if someone would help or how long it would be until someone helped.

Definitely a locals place with good service. I came here for my State inspection that costs $30…read moreafter it passed and they sent it in. The shop is busy but they fit me in to get this done quickly. The owner talked to a few folks while I was there on the phone and in person and showed she really cared about them and wanted to help. There was a little dog on the counter that took a liking to me. I just wanted to give my brief opinion about the visit for the inspection.

Best group of people to have work on vehicle. It good to…read morecome to a place that in reasonably priced and does the work they say they will do. Thanks again y'all!