I had two of my cars repaired after some damage and they both turned out very nice. However, this third visit when I had a scratch repaired on the side, though the scratch was fixed, the interior fabric of my sunroof had a tear in the corner, and the sides were coming off the track! I take very good care of my cars and I am the only who drives this, and I am absolutely certain that this damage was not there when I dropped the car off. A week later when I picked it up, it didn't catch my eye on the ride home. I didn't think to inspect the interior. Why would anyone even be in there other than to move it, and even then, the sunroof shouldn't be used. The next day, I left the house and I looked up and couldn't believe what I was seeing. The next business day, I brought it up to show Mike, the owner, and he claimed that it wasn't anyone from his place that did that - without even asking them, mind you. I told him that it was absolutely not there when I dropped it off, and it even flaps and makes noise when I drive with the window down since the sides are partially off the track now as well. Certainly I would have noticed this before. He basically said it wasn't them, and I couldn't prove that it wasn't there before - his word against mine. After going around in circles a bit, I flatly asked if he would take responsibility for the damage. He refused, so there was nothing left to do but write these reviews and never use them again. I do NOT recommend. read more