I purchased a Groupon for a volume lash extension set plus a two-week fill for $68. I will not be going back for the fill, or ever.
To give her grace, I hope she's a new lash artist, but if she is, she should be advertising as such so you can expect this.
First of all, her bedside manner/customer service is poor. The other ladies in the Nohana Studio were much more welcoming and friendly... Abriana had her earbuds in the entire time she did my lashes. Which, is fine if you prefer a silent appointment, but she doesn't warn you she is going to do this or ask you if it's okay to do this.
Secondly, the lash appointment itself took 3.5 hours. An experienced lash technician takes 1.5 hours to 2 hours for a volume set. This led to me being very uncomfortable on the lash bed, as that's inevitable with that amount of time laying there.
I showed Abriana a photo of what I wanted -- a hybrid wispy set. I paid for volume, so I thought this would be easy for her to do. Half way through my right eye, she asked me to open my eye during the service and see if she was doing the spikes right for a wispy set. I admit I said it looked okay, but it was nothing like the photo I showed her.
Once we were done, they were stuck together to my bottom lashes on my left eye and they were burning more than any other lash appointment I have ever had done.
Then, I went to my car and saw how much excess glue had been used. I couldn't even fully comb the lash brush through my left eye's lashes because of the clump of glue on the lashes. They were chunky, crunchy, heavy, and not what they're supposed to feel like.
I had told Abriana I was leaving for vacation the next day, and she did mention that if there were fallout I could come back for a grace period fill. But, in my situation, that couldn't be done.
I could only last 3 days with these painful lashes before I paid someone else in Florida $30 to remove the set Abriana did and another $150 to get another set done properly. The lash artist in Florida said these lashes were one of the worst cases she had seen and couldn't believe I even lasted 3 days with them. She even took a picture of the lashes removed on the Kleenex because it was so terrible, she was saving the photo to show others how bad they were.
Bottom line, my fiancé said I should ask for my money back from Abriana for these, but I guess you get what you pay for.
I don't even write reviews, but as a journalist I felt it necessary to do an extensive review to warn others.
Proceed at your own caution and risk. read more