This is the go to place for our company's IT infrastructure needs - especially for cables and UPS…read morerepair / maintenance. I brought in three of my rack mount UPS devices which I purchased from them 2 years ago - they stopped working saying that the batteries needed to be replaced. The young lady working there replaced all 28 batteries and even re-terminated the corroded ends of the cables. The batteries were $23 each - much cheaper than buying brand new UPS devices!

Understandably this place is not the epicenter if customer service experiences. They have a vast…read morevariety of upgrading, repair, networking and other residential and industrial electrical and system security hardware. I have been sending my employees here for many more years than I would like to admit. I decided to take my kids with me as a learning experience as we were doing a home networking project. We needed a 16 port PoE switch, thats all. It should have been easy to find, or even order, but no one offered any assistance at all. Which again is understandable because customer service is not their forte. Nonetheless, when I finally found where the PoE Switches were it made sense that I could not find them. They are situated behind what looks like a help desk with an employee sitting at it. This is the root of my one star review. The person sitting at this station, did not acknowledge us at all but for a subtle scoot of his stool to make room for us to look behind him at the switches. At first I was confused, by this thinking it was an employee only area. But then I realized that the employee was glued to the YouTube playing on his screen, totally explaining his inability to acknowledge our existence. If he was my employee, he would have to be retrained or find someplace else to work. Meh. It is what it is. When I saw this, I said forget it, went home and bought my 16 port PoE Switch on Amazon. Like I mentioned earlier, they have a really good product selection. But if you are rushed for time, not familiar with their store, or not sure what exactly you are looking for they are not like BestBuy, CompUSA or Circuit City by any means at all.

I have been calling this store for 5 days straight now and they don't answer. I have preordered my…read morechaos rising and I haven't received a call from them yet. I'm afraid of losing my preorder and not getting refunded my money. They usually do call. Has something changed or they just don't want to answer phones anymore?

Back again, this time for an update. Dropped my Best Buy membership after they changed their…read moreservice and went Pro here a while back. If an employee asks about getting the membership, it's an easy yes considering how much money you can save. Anyway, came here yesterday to do an exchange for an item I bought the week before. Store was kind of busy, but was greeted and helped with no issue. Even better, the employee got me a better deal on the item I was exchanging for. Left happy as usual considering the associates here are often great. Being privy to some of the corporate issues, I can tell you that these folx deal with a lot (from customers and corporate) that they have no control over, so I'll continue to give this store my business because I know they do their jobs well.

I feel like the vibes of each Target location differs. With this location, you got the Koolau…read moremountains and ocean views. This smaller store compared to Salt Lake. They have 2 floors. The bottom floor is mainly groceries, men's clothing, cleaning, health and beauty sections with Starbucks. 2nd floor is home goods, sports, women and children, kitchen, bath, baby, and houseware. Just for self check outs, you cannot use Target gift cards there, instead need to go see store associate. Plenty of free parking is a plus since the malls nowdays charging for parking like Ala Moana.

This is a smaller target than I'm use to. Came in for eye patches to cover my operated eye. They…read morehad none. Good variety of makeup items. Friendly staff

They did a great job on my srt challenger . Tim and his crew are professional and I wouldn't take…read moremy car anywhere else plus the carry a wide selection of products to fit everyone's needs and budget.they also have the brand I always use Rockford fosgate and they have other good brands too choose from.anyway good job tim.

This place has pretty much everything you could need or want as far as audio equipment and all the…read moreother electrical stuff like remote start, backup cameras, and so much more! Just talk to the owner! His prices are definitely fair and any issues with the install they will be right there to help. I got my kia soul a sub and amp with a double din, everything is just how I wanted it to be!

5 Stars for Excellent Service!…read more Had a (self-imposed) problem with texting after inadvertently changed a few settings. Off we went to T-Mobile in the Kaneohe Bay Shopping Center (anchor stores Safeway, Longs, Petco, Longs). Appreciative shoutout to Tony, ace problemsolver to the rescue, who figured it out. So glad to have store nearby with trained, in-person personnel to help customers. Keeps me as a loyal and happy T-Mobile fan! Mahalo for the T-Mobile Tuesday promotions!

I love the Tuesday promotions. Every week I look forward to…read morethe T Mobile Tuesdays promotion. One complaint is that the rechargeable flashlight was defective. I'm going to call to see if they can replace it.

I seen a post of Facebook about Chen's Store. I got super excited because I've been wanting to save…read moresome pictures in this laptop that I had for many years. Called Jeffery (owner) spoke to him and told him what kind of services I wanted. I just wanted to save my pictures I told him. He said ok, come at 1. He does only appointments because of covid. I got there, parking is a little hard to find but I parked by Goodwill. I paid a $45 diagnostic fee. He said he will look into the laptop more and if there is anything else that needs to be done he will call me. 20 minutes goes by and he tells me this computer still good!!! You want to save it or just save pictures. I said whaaaaat save it, how much it that gonna be?? Anyways, I got a new hard drive with a bigger GB, new charger for laptop (I lost the original one), newest windows update, practically a new laptop!! All of this for $300. And I got my laptop back by 3:30. I'm thankful and very happy happy happy!! Having my pictures saved was everything, but to have my laptop working new is a miracle. Mahalo Jeffery and wife!!

My laptop broke and wouldn't turn on and had to get it fixed as fast as can. I tried 2 different…read morelocations and both said they couldn't fix it, but this place helped me same day. Brought it in, thinking that it was going to take a week or so, but ended fixed within an hr. Best service I've had in a while. Get problem, take em here!

Phone repair by Colton at Windward Mall in Kaneohe, O'ahu, Hawai'i…read more.. There was a line of green light across my phone screen. I traced it to a small Crack on the side of my phone. After a while, it got annoying and sometimes, the line spread out into a green patch that covered more than half of my screen. I called one company, but they only repair iPhone. I called Tricked Out Accessories. Colton gave me a price quote and estimated time (2 hours) - after we agreed that the problem was a cracked screen. He said that the Crack would just get worse and he won't charge me a diagnostic fee. I drove over right away and parked for free at the mall. Colton inspected my phone and had me sign a few documents. I walked around the mall for a while and returned after about an hour and a half. My phone was fixed! Yay! Thank you so much!

I went there today at 10:00 AM, which is the advertised opening time online, but no one showed up…read moreuntil 10:25. When the worker finally arrived, they were very nonchalant about the delay and didn't offer any apology. It was a frustrating experience with an unnecessary inconvenience

When my laptop started suddenly freezing up on web conferences, I looked around and found Dave at…read moreCinematic. I took a chance and called him. He basically diagnosed my problem over the phone; I needed a new extender! Instead of recommending some high priced item, he sent me a link for a reasonable mesh system, that he thought would work well for me. I bought it from Amazon and notified him when it came in. Today, he came to my house, and, in just and under an hour, set the entire system up in my living room and in two bedrooms. He walked me through everything I needed to do to get going. It works like a charm! He's a great guy who is reliable and knows his stuff! Very reasonable, too! I will definitely call home with any future computer/network needs,

I have to say that I am fearing the worst. On May 25,2026 ( not having HAD any issues for quite a…read morewhile, after NOT being able to get a response by phone or email I drove down to where Cinematic Computer USEDTO be at the Lutheran Church - his office is now something else, I know he has had medical issues for some time and am worried that his having "disappeared" is NOT a good sign. Hoping for the best. 5/22/26 : UPDATE to my "Just made Post! SCRATCH MY PRIOR POST PLEASE .... i just now got a PHONE CALL from Dave ( who sounds VERY healthy and happy ) and ready to help (and due to my stunned reaction on my FIRST post - I couldn't even REMEMBER what my 3 issues are! I told him I will contact him in a bit ( once my mind starts working again!) with a update on what help we need.

Always a great experience working with Graybar. I am mainland and they're always available to take…read morephone orders and prompt will-call pickups.

Wowza. Staff are…read moreknowledgeable AND answer the phone AND help you get loaded/out the door in a hurry. Used the Will Call two days in a row and had easy parking, swift service & little/no wait to pay at Will Call & get moving. Appreciate deeply the help loading pipe with the forklift in a safe manner & for safe across the island travels.

A bit late on a review... but HUGE MAHALO to Simon for recovering my Apple laptop to retrieve my…read morepictures and documents. I originally went to the Apple Store assuming their tech team would be able to assist. Unfortunately, that was a no. Simon explained his process and timeframe to be complete. He also gave an update mid-way through the process! Love the communication of the anticipation of what to expect. Turn around time was under two weeks! I was and still am very grateful for the work Simon was able to do. Thank you so much!!!

Simon does great work at reasonable prices. He is knowledgeable with fast turnaround. My husband &…read moreI have been his customers for many years. An outstanding Kaneohe business - 10 stars!