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    Ian Duncan, MD

    1.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    1 year ago

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    Sequoia Institute for Surgical Services - Exam room.

    Sequoia Institute for Surgical Services

    2.1(11 reviews)
    2.3 mi

    An update to my earlier review concerning this medical office…read more I received a call from them after I complained of the previous way my appointments and need for followups were handled. They were very apologetic, which was appreciated, and made new appointments for me for xray and to be seen by another of their orthopedists, both of which were my prior complaints when nothing was offered in this regard. This time my appointment lasted less than an hour, compared to the three hours per visit before. Dr. Tien, who I had seen once before, was timely and answered all my questions, even in regard to another injury. If you are able when visiting this office, do ask to see Dr. Tien. I am quite happy with the way this new round turned out. It's unfortunate the office didn't run as smoothly as before. I do hope they learned from this experience and will keep up the with the timeliness and professionalism, which I was assured their staff would be retrained about. I gave only four stars this time around, only because the prior visits can't be ignored no matter how great subsequent visits turn out.

    This business is so horrible that they don't run like a professional medical business employees are…read moredisrespectful rude their office is unorganized where I took an x-ray. There was files and paperwork on the floor x-ray personnel is so in a hurry to take your x-rays and it's not professional talking to other patients in the waiting room, they said bad comments and always having to reschedule appointments. It's an mediocre backyard facility. I would not recommend to take any of your family members there it should be closed down.

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    Sequoia Institute for Surgical Services - The care you receive is similar to the fish unironically.

    The care you receive is similar to the fish unironically.

    Sequoia Institute for Surgical Services - Month after it being darker green and me realizing there were actually fish in there .

    Month after it being darker green and me realizing there were actually fish in there .

    Sequoia Institute for Surgical Services - Front desk

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    Ian Duncan, MD - sportsmed - Updated October 2026

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